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Worst Explanation From Tech Support?

Disgruntled-with-Tech-Support asks: "Let's face it: At some point or another, we've had to deal with some form of tech support. Quite often, it's a hit-or-miss experience depending on the level of support required. Occasionally, strange, bizarre, or nonsensical explanations result from the problems reported, such as this one: I had just had DSL installed, only to find it much slower than the 56K line I was looking to get rid of. On calling the provider, I was told (by someone who likely reading off cue cards) to visit one of their internal websites for measuring bandwidth. While there, I observed that they had both bytes per second and bits per second listed, and that the number of bytes/sec != bits/sec * 8, rather a factor around 13 or 14. I pointed this out as a possible problem, and the guy's reasoning: 'Uh, it looks like the bytes are getting through to you ok, but the bits are getting stuck someplace.' What was your worst explanation from tech support?"

7 of 1,907 comments (clear)

  1. Best Explanation by Klerck · · Score: -1, Troll

    It's the nigger's fault

  2. LOLLOLOLOLOLROFLLLlll!!!!!!11~~on3 by Anonymous Coward · · Score: -1, Troll

    That's the first time I've heard that joke before. You are a fucking comedian!

  3. Re:No wonder... by Anonymous Coward · · Score: -1, Troll

    Are you stupid, or was this an attempt at humor? I can't tell...

  4. Re:My ISP is retarted by Anonymous Coward · · Score: -1, Troll

    You're story was just to funny for me.

  5. Re:GNAA Announces Victory over AOL (not fp) by Anonymous Coward · · Score: -1, Troll

    Just a correction. Punjabis do not live in, or come from Bangalore. So come suck my dick bitch.

  6. Re:You said it... by Anonymous Coward · · Score: 0, Troll

    Furthermore, it's one of twelve official languages. Indians do not speak Indian. They speak English, Hindi, Urdu, Tamil, Marathi, Bengali, Malayali, Punjabi, Kashmiri and a bunch of others. Oh yea, they're also trying to learn to apeak American - but it's hard for them to learn because whenever most Americans talk, their head is stuck up their arsehole, making hard for the call-centre worker at the other end to be sure they're saying economy or sodomy. Thus causing most Indians to wonder why most prisoners in the Abu Ghraib prison were economised.

  7. Re:A personal favourite of mine from this week... by Anonymous Coward · · Score: -1, Troll

    Manjeet? Sounds Indian. We have quite a few indian boneheads as our customers, so the above email is not much of an aberration from the norm.