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North American Corporate Privacy Comparison

Scooter[AMMO] writes "The Toronto Star has published an article on a study comparing the way companies protect the privacy of their customers, which is surely a topic of interest to most /.'ers. Choice quote: 'The study, the first to compare the corporate privacy practices of comparable Canadian and U.S. firms, found that Canadian businesses see their privacy practices as an opportunity to improve relations with customers, while their U.S. counterparts viewed privacy measures more as a way of complying with legislation and avoiding civil lawsuits.'"

16 of 275 comments (clear)

  1. Re:Privacy and outsourcing by DrEldarion · · Score: 3, Informative

    There was actually a Slashdot discussion about that very thing a while ago.

  2. Off-topic (slightly), Karma whoring (obviously) by The-Bus · · Score: 4, Informative
    This is from a packet I got on the credit bureaus. You know all those "You're Pre-Approved for a $50 Discover Card!" mailers you get? It apparently can be removed...

    To request that your name be removed from pre-approved credit solicitations developed through credit reporting agencies, you can call 1-888-567-8688 or write the agencies below. Include your name, address, and Social Security number.


    Experian
    Consumer Opt Out
    901 West Bond
    Lincoln, NE 68521

    Equifax Inc.
    Options
    P.O. Box 740123
    Atlanta, GA 30374-0123

    Trans Union LLC
    Name Removal Option
    P.O. Box 97328
    Jackson, MS 39288-7328



    I just tried to call the number and it was busy. Certainly feel free to verify any information regarding this. (Google cache of State of NJ website listing this and other methods). I only wish that I could end "CAR RT SORT" mail from getting to me. All I do is toss out dozens of circulars per week. A waste of paper and time.

    --

    Small potatoes make the steak look bigger.

    1. Re:Off-topic (slightly), Karma whoring (obviously) by wfberg · · Score: 4, Informative

      junkbusters has an interesting mention of something called a prohibitory order.

      If you fill out USPS form 1500 against any non-governmental organization, they MUST stop sending you mail. It was originally meant to stop pornographic junk mail, but since one man's porn is another man's art, it's now up to you to determine whether you find), let's say, mortgage offers arousing and/or patently offensive.

      --
      SCO employee? Check out the bounty
  3. Doing the right thing by pubjames · · Score: 4, Informative


    I'm afraid that my experience of American companies means that I don't trust them any more. Sorry, but that's the case. Three times now I've been involved in deals with American companies where the American company has betrayed one of their European partners, just to make a fast buck, including one case which financially ruined one of my clients.

    You should do the right thing just because it is the right thing to do, not because it's the law or so you don't lose customers.

  4. Bad science and "benefits"? by Anonymous Coward · · Score: 1, Informative
    "This is all due to research done years ago linking the build up of aluminum in the human brain to neurological problems like Alzheimers."

    In the end, no link was found between aluminum in containers/cooking surfaces and Alzheimer's.

    "You'd probably be a blithering idiot by the time you were 45, but who cares?"

    There is no link at all. "But then again, Canadians benefit from socialized medecine."

    If you call it a "benefit" to be forced against your will against a "one size fits few" system that is forced on all Canadians. Thankfully, there is a southern border where Canadians have to go to get better health care. Health care is too important to let the rulers make all your decisions for you.

  5. Bad Science by cdrguru · · Score: 3, Informative
    I know of no respected study that links Aluminum with Alzheimers or any other neurological problems. I know of lots of web pages filled with scary stories about how cooking with Aluminum pans made their aunt, uncle, father, brother or whatever have problems.

    No science plus lots of anecdotal evidence leads people to very, very wrong conclusions. And, in places where the "Greens" have more political clout you get laws passed that codify bad science into rules that people think are grounded in something. In nearly all cases this is made-up nonsense from purely anecdotal hearsay.

    1. Re:Bad Science by Colazar · · Score: 2, Informative
      You are absolutely right, there are no studies showing a link between eating food cooked with aluminum and Alzheimers, but this isn't something that was made up by loony people either. There was a time when the best available science suggested that there might be a link.

      As they studied the brains of people who had Alzheimers, they discovered that they had a lot of placques (sp?) in their brains, and that there was a lot of aluminum in these placques. The discoverers theorized that these might have formed from an excess of aluminium in the body and that this might have come about from a dietary source. They probably suggested many other possibilities, too, since at this point they still didn't know if these placques were a cause of brain damage or an effect of brain damage, or hae any notion of how they might have formed. But the dietary aluminum link is what the press picked up and ran with. And once you get a meme like that out into the public, you start getting all the anecdotal evidence you could want.

      As an aside, it always annoys me that here in America we are so obsessed with food that we always want everything to have a dietary cause. For example, cholesterol. When they discovered cholesterol pockets clogging areteries, the first conclusion jumped to was that they came from eating too much cholesterol. However, as the long-term studies roll in, they're finding that that's not really the case. There is a week linkage between dietary cholesterol and blood cvholesterol levels, but there are many other factors that are more important. But since we Americans like to feel guilty about our food, we don't like to hear that.

      --
      He decided to just watch the government, and kind of scale it down to size, and run his life that way. --Laurie Anderson
  6. Example: by hummassa · · Score: 2, Informative

    If you buy (or not) something during a strike (at Wal-Mart for instance), and the shop (or tracking card) sells this information with a prospective employer, it will know the strength of your position IRT unions etc.

    --
    It's better to be the foot on the boot than the face on the pavement. ~~ tkx Kadin2048
  7. Re:Privacy and outsourcing by tuxette · · Score: 2, Informative
    One thing problematic (at least to me) about outsourcing to countries that have no privacy laws, is that a lot of European personal data is transferred to these countries, due to the personal data having been transferred from Europe to the United States.

    According to the EU Personal Data Directive article 25, personal data cannot be transferred to "third countries" that don't provide an adequate level of protection of personal data (via legislation); the United States is one of these countries. Unfortunately, in article 26, you find a lot of exceptions. And even if the original European and American parties have an agreement about how personal data is to be treated, the American company contracts, and subcontracts, and subsubcontracts the work until finally, well, the work ends up in a country like India or Pakistan where an opportunistic worker can profit from databases full of sensitive personal data, without any chance of seeing a day in court.

    --
    People say I'm crazy, I got diamonds on the soles of my shoes...
  8. That sounds stupid by Anonymous Coward · · Score: 1, Informative

    "This is all due to research done years ago linking the build up of aluminum in the human brain to neurological problems like Alzheimers."

    Thre is no link between aluminum utinsels and Altzheimers. Its a myth. Its in the same category as "crystals" and "horoscopes".

    Oh Canada!

  9. Re:Because by Paulrothrock · · Score: 2, Informative
    Those are excellent points, but I'm not just talking about privacy issues. Walmart comes into a town and undersells every mom and pop establishment out. Mom and Pop then start shopping at Wal Mart, because they've lost their choice. It's not that they want to, it's that they have to, because Wal Mart's the only game in town.

    Case-in-point: If I wanted to shop at a supermarket that didn't have a "rewards" card I would have to drive 15 miles from my home and pay almost twice as much for my groceries. Right now, I can't afford that. So I'm forced to give money to a corporation that buys land and leaves it vacant so their competitors can't move in.

    For someone in a large market, it's easy to say "well just don't shop there," but most of America is in very minor markets. (For example, my town, the capital of Pennsylvania, got its very first Starbucks in March 2004.) There isn't another game in town. And since any entrepreneurs are either prevented from going to market by large start-up costs or bought out as soon as they become successful, we have no choice but to do business with the companies we loathe.

    --
    I'm in the hole of the broadband donut.
  10. "Ad Populum" does not apply. by Anonymous Coward · · Score: 1, Informative

    "Ad Populum" does not apply here. The subject is "importance", which is a subjective measurement that people give to something. Adding up how many people think it is important certainly is valid, since it is the most objective way to measure importance. Importance is very similar to "populariy" in this respect. "Appeal to popularity", far from being a fallacy, is the best way to measure importance.

  11. OK, what would a REAL privacy policy look like? by Walter+Wart · · Score: 2, Informative

    The company I work for is making privacy a big part of its marketing appeal. "Take back your data." "Your information is yours." The Powers That Be want people to be sure that we won't misuse their information. What would a good model privacy policy be for a company that wants its customers to feel warm and fuzzy about their data privacy?

    I already talked to EPIC and EFF. For fire-breathing privacy advocates they weren't terribly helpful. They said, more or less, "Nobody has ever asked us this. We're more interested in government policy than what corporations are doing."

    --
    The man who never alters his opinion is like the stagnant water and breeds Reptiles of the Mind -- William Blake
  12. Re:It's because people don't care by maximilln · · Score: 2, Informative

    -----
    because consumers don't care
    -----
    Consumers care about privacy but what can they do? This isn't a game of choosing a different local supermarket because all of the shippers and distributors are tied to the same company. This isn't a game of choosing a different banking institution because they're all tied to the same insurance companies and stock traders. This isn't a game of choosing a different credit card provider because they're all tied to the same three credit reporting agencies.

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    And consumers don't care because they expect the government to protect them from everything
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    I agree with this marginally. There is an overwhelming vocal minority, who also happen to be extraordinarily wealthy, who will browbeat the remaining population with "think of the children", or "what if your neighbor is a stalker", or "we need to keep track of you for your own protection". Half the voting is indirectly rigged by the enormous influence of purchasing power in media time so the vocal, powerful minority can easily skirt their issues into office. The rest of us can do approximately what about this?

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    If people wake up, realize that they need to make decisions rather than legislating everything and criticizing "evil big business"
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    The overwhelming vocal, powerful minority which controls the politics also controls the largest business transactions. Once again, the rest of us can do approximately what about this? Consumers are kept in a bondage, of sorts, by a tax rate which ensures that the largest percentage of the population is just barely making their bill payments each month with only a trifle left for a paltry savings.

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    maybe businesses would actually have an opportunity to improve the bottom line by improving privacy standards
    -----
    Maybe, or maybe not. Businesses are, for the most part, immune from any real impact of wrongdoing. Certainly, now and again, there's a token poster child who gets a large privacy settlement. Once in a while there's a token scapegoat company which gets ransacked. These are little more than a gambling casino methodology. The goal of the overwhelming, vocal, powerful controlling minority is to hand out just enough to keep most of the public pacified and keep the debt strings wrapped tightly around the necks of the remainder.

    Slavery is alive and well. It's not that we don't care, it's because we would drive ourselves crazy if we did care because there's nothing we can do about it. Year after year the political dog and pony show goes on and the consumers are always the paying loser.

    --
    +++ATHZ 99:5:80
  13. Re:My story.. by skifreak87 · · Score: 2, Informative

    I know for a fact that amazon.com has so much data that they don't even know what to do w/ it. they track so much info, that it's almost useless because they (as of a couple months ago) have no way to process it and gain anything valuable from it.

    It's very typical in the do-not-fail nature of many US corps (IMHO), just make sure you don't fuck up, cover your ass so anything that goes wrong can be blamed on someone/something else. This way, if 3 yrs from now someone realizes how marketing data could be useful to your company, the marketing guy doesn't get yelled at for not having the foresight that no one else had.

    Last comment, American companies are NOT going to start respecting the consumer's privacy/the consumer until this lack of respect results in less profit which means until consumer's start caring about this enough to pay more for a competing product/service.

  14. The forces of Privacy are surrounding the US by BritGeek · · Score: 3, Informative
    Of course, one of the interesting things about Privacy (and the lack of data privacy rights for US citizens and residents), is that this whole debate is slowly becoming irrelevant.

    I work for a large multi-national financial services company, and we have long been aware how much more stringent the laws are in other jurisdictions. (This is not exactly news.) However, the interesting thing is that there has been a clear trend over the last few years towards increasingly stringent regulations in other countries too. So, the net effect is that the US is slowly being surrounded by laws that are more privacy friendly than those in the US. (Hard to be *less* privacy friendly than the US, generally speaking.)

    As companies like mine get more and more forced to adopt practices that conform to the most restrictive of these various bits of legislation, we are tending more and more to say "To Hell with what you can do in the US, we'll just go with something much more like Germany's". Of course, this tendency is only exerting leverage on multi-nationals, but that is a significant chunk of the companies that we all do business with, so who knows?...

    --
    "The time is always now" - Victor