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Should Gamers Use Smarter Problem-Solving?

Thanks to the IGDA for its 'Culture Clash' column exploring the effect of technical and gameplay advances on videogame problem-solving. A situation regarding Deus Ex: Invisible War is discussed, where "...testers approached a T intersection: to the right were laser tripwires and gun turrets; to the left was a locked door; and directly in front was a (usable) window. He said every single one of them, without fail, went to the right." The author explains: "One can imagine how frustrated developers must occasionally get when they watch gamers consistently employ Neolithic problem solving tactics when modern development tools make much more advanced techniques available." Is this a problem that developers or gamers should work to overcome?

21 of 109 comments (clear)

  1. Goofy Perceptions by jmt9581 · · Score: 5, Interesting
    Why do you think that every person goes right? For the exact same reason that people play games in the first place: excitement. Many people who play games are trained to go towards the machine guns, lasers, mirrors and battles in video games because that's traditionally wbere the action is in games. Gamers have been trained to do things like that because that's what games have taught them to do.

    I like some of the ideas that are put forth in the article, but I think that people will gladly come up with new and interesting ways to succeed in games as the physics and AI models become increasingly complex.

    --

    My blog

    1. Re:Goofy Perceptions by linzeal · · Score: 2, Interesting

      How long till games rival real life in terms of not only the novel abilities allowed like flying, shooting guns in public, but the full gamut of things we expect in day to day interactions? Will you be able to pickup an action game and fall in love with one of the monsters?

    2. Re:Goofy Perceptions by bigman2003 · · Score: 2, Interesting

      That's what the developer wanted it to be. But most gamers (including me) would rather run-n-gun it. I thought it was a great game, but not because of the thought out strategy. Because I got to kill people who were a bunch of 'zyme addicts.

      Imagine that- go around a city and kill crack-heads.

      --
      No reason to lie.
    3. Re:Goofy Perceptions by gabec · · Score: 5, Interesting

      I've never played Deus Ex, but I know that in the scenario I would have done the same thing. Going to the left (Hallway with Guns and turrets) means a decided path from which you will not return.

      Therefore if you go left to begin with you miss out on the other directions.

      Even assuming I realized that the window worked, I would have still gone to the door first. Jumping through windows is usually a one-way event as well. Jump through, fall down a floor (or at least far enough that you can't hop back in) and continue with the game. So you still would be spending the rest of time wondering what was behind Door Number Three.

      Going to the right, to the door, would present a small-risk. Go to the right, check the door. If it's locked at least you know you tried. Note it in case you have to come back or find a conspicuous key around. If it's not locked it's in all likelihood a room or closed-system with either plot or cool extra stuff at the end.

      Not to mention that it answers the question: "What's Behind The Door?"

      So I wouldn't call it "poor problem solving". I'd call it curiosity.

    4. Re:Goofy Perceptions by |/|/||| · · Score: 2, Interesting
      Not only that, but you tend to want to explore as many possible paths as possible.

      When I'm playing a game and I notice an alternate route, the first question is: can I get back? I might break the window, then decide that _maybe_ I'll be able to climb back in, and maybe not. I'll take the corridor first, search it, wipe out whatever bad guys are down there, and then backtrack to the window to see what's out there. Otherwise, I'll be forever wondering "what was through that window?" or "what was down that corridor?"

      --
      [javac] 100 errors
  2. Re:Who is to blame? by Artega+VH · · Score: 2, Interesting

    but is it self-defeating in the sense that even IF there are multiple solutions supporting wildly different playing styles.. there will still be players who charge through every level, and there are those who prefer to take their time and explore all avenues of progression..

    Personally I can't wait till we are able to play games that allow us utilise varying strategies... I don't mean open-ended games (if a plot is done well in a game I find it can be very rewarding working my way through) but rather games that present me with a problem.. and rather than doing XYZ to get through.. I can do whatever I might think could maybe work in real life.. (or might work in whatever imaginary world I'm currently playing in..) I'm really hoping that HL2 lives up to the hype.. although I sorta doubt that it will..

    --
    groklaw, wired and slashdot. The holy trinity of work based time wasting.
  3. Tutorial much? by BortQ · · Score: 4, Interesting
    I like the fact that the example provided happened to game testers. So hopefully when they saw this behavior they realized that they hadn't made clear all the options available to the user. Then they could add a tutorial, or maybe a cut seen with the key feature being somebody going through a window to avoid traps.

    Hmm, something I just thought of: why would such a protected installation have a perfectly usable window there allowing intruders to gain entry?

    Anyway, the key should be that as games continue to expand the range of what is possible in their system they must help the users discover and explore these new possibilities.

    --

    A Multiplayer Strategy Game for Mac OS X, Windows, and Linux
  4. Re:Conditiononing by JabberWokky · · Score: 2, Interesting
    Put up a sign that says "do not push this button" and tell me how many out of 20 leave the button alone.

    In Space Quest, that's the way to get to a (very short) scene from King's Quest.

    I'm struggling to remember the dialogue. "Did you hear something...?" "Just the moat monster". Gadzooks, it's been many a year since I played that on a Apple //c.

    --
    Evan

    --
    "$30 for the One True Ring. $10 each additional ring!" -- JRR "Bob" Tolkien
  5. Pick the Right Audience by Hamled · · Score: 2, Interesting

    Part of the solution is to understand the game's audience. As many people have already stated, most gamers are trained to go for the NPCs to kill, or explosives to disable/sneak around, rather than for the (seemingly) easier solution. There are of course, audiences who would be more interested in problem solving. Such games as ATITD (www.atitd.net) have gameplay that would break down if the player base was that of normal MMOGs. ATITD, instead, has drawn a large audience of people who enjoy crafting and developing, and most importantly, working together with other players, and do not mind the lack of fighting. If the Deus Ex 2 developers wanted to get people to do more problem solving or exploring, they should have targetted the FPS audience less than those that enjoy theif, or perhaps fans of action-oriented adventure games (if there are any...)

  6. Maybe they wanted to explore by JRootabega · · Score: 2, Interesting

    When I play games I try to cover an entire contiguous area before moving through a door into another. I don't want to trigger a boss battle or a level exit knowing that part of the level is still unexplored, and in the worst case now permanently inaccessible. In the case of the article, even though the right path might have been difficult and straightforward, it might have looked like less of a commitment. I would have taken it just to see where it led. Once I saw it all I would decide whether I wanted to go back and jump in the window, or take the door I found at the end of right path. Forks in the path of the game are cool, but I can't resist exploring both branches as far as possible before making my decision.

  7. Ion Storm Austin needs to hire better testers by frinsore · · Score: 3, Interesting

    I'm sorry, but this seems like Ion Storm's fault. They hired testers from a certain breed of gamers, the "casual hardcore gamers"; the type of gamer that spends a large amount of time with only a select few games, usually the most popular games at that.

    If they had found people that had played similiar games, such as the original Deus Ex, Thief, or even Half Life, then 60 percent of the Thief gamers would go through the window while 80 percent of the Deus Ex and Half Life fans would have gone after the locked door expecting an item.

    I'm sorry but multiple paths isn't a new conecpt, it was around in the oringal Deus Ex and Thief games, about 4 years ago. Invisible war being a sequal, I don't expect multiple solutions, I require that.

    My personal problem with Invisible War was that the branching was pointless. All branches were shallow and did not require any special skills or abilities. If I'm given the option of blazing guns verse stealth I expect that choice to follow me for atleast 15 minutes, not the 30 seconds it takes to get past that one point. I wanted to feel like my actions defined the character, not always take the path of least resistance and then double back and make sure that nothing was missed with the second path that joined with the first after one room.

  8. Poor Training by Apreche · · Score: 2, Interesting

    It's because many of the gamers of today were trained very poorly. The games they played through their childhood were like Resident Evil or Goldeneye. I played those too, but I was older then. I had been trained on things like Metroid, Mario 3 and Zelda. You know, before you knew where every secret was you bombed every wall, shot every guy, flicked every combination of switches.

    Back in the day games required you to have advanced problem solving skills to win. In this day and age of arbitrary gaming and strategy guides it is very difficult to make a game that actually requires thinking. I'm glad the people are trying though, because that's my kind of game.

    --
    The GeekNights podcast is going strong. Listen!
    1. Re:Poor Training by Hanji · · Score: 2, Interesting

      It is not the games that are at fault, but the mass influx of casual gamers during the PlayStation days.

      Yeah! I agree! Fuck the casual gamers! If they're not willing to devote their entire lives to playing their games, they shouldn't be playing them at all!

      I'm sorry. You raised some very good points, but that sentence just pissed me, an occasional and definitely casual gamer, off.

      --
      A Minesweeper clone that doesn't suck
  9. Re:Who is to blame? by Planesdragon · · Score: 2, Interesting

    EVER text adventure I've ever seen (bar none) is less "wide open way to solve a problem" and more "struggle with what can be done in the limited nature of the system."

    There's no reason that a CCRPG couldn't be used that invoked the non-combat skills of any RPG on the market today--they just don't do it because it's a pain to program, and those that want creative solutions will ALWAYS be better off finding a real person and playing RPGs the right way.

  10. As for skipping the locked door ... by dougmc · · Score: 4, Interesting
    Picking the lock on the locked door is quite possibly more expensive than fighting through the turrets and trip mines. At least in Deus Ex 1, you needed to use lock picks to unlock a door, and often they were a lot harder to find than ammunition and health packs. And if you never spent the points on learning to pick locks, you needed a lot of them.

    And lots of games don't let you shoot out windows and go through them. If you want to let people do this, make it clear in the tutorial, or make it the only way to get through a section earlier in the game.

    If you really want to make people go through the window and not through the war zone, make the war zone so incredibly difficult that nobody can get through. Eventually, people will look for another way.

  11. Deveopers: stop making things indestructable! by Lord+Bitman · · Score: 5, Interesting

    I would take the laser tripwires path because I know when I'm being herded: the game continues in the direction that's the most-defended, everything else is always a dead-end.
    I am sick of locked doors, unscalable short piles of office furniture, and unbreakable glass. I have grenades, you have technology. Stop making things indestructable! For gods' sake, I have a fucking CROWBAR, shouldnt I be able to pry something open? :)
    As "interactive" and "dynamic" as half-life 2 claims to be, I know that it doesnt matter that "if it looks like wood, it splinters like wood!", because I'll still be herded along an unavoidable path full of enemies and scripted events. I would appreviate having the alternative method of reaching the end of the level by way of obliterating the entire building, thank you.

    --
    -- 'The' Lord and Master Bitman On High, Master Of All
  12. Not a fair test by wowbagger · · Score: 3, Interesting
    There is not enough inforation in the article to judge whether the conclusion is fair or not.

    First question: if I enter the T to examine the window, will I come under fire from the turrets?

    Second question: Can I look through the window into the room beyond without breaking/opening it? I've not played Deus Ex, but in some games windows can be astonishingly opaque until smashed open.

    In a fire situation, you neutralize the threats you can see first, then you look for the threats you couldn't see at first.

    Here's roughly how I'd approach something like this:

    OK, a T intersection. I can see a window. Crouch, sidle right, look as far left as I can without exposing myself to fire from the right. Hmm, a door. Maybe locked. Maybe has a oogie behind it, waiting for me to make a sound.

    Sidle left, look right. Hmm. Lasers and at least one turrent. Will I come under fire if I enter the T? Maybe.

    Look at the window. Looks breakable. Seemingly empty room beyond. Of course, there could be 2 oogies with Big Mean Nasty HoleMakers in either corner near me, and a Big Deep Pit With Sharp Pokey Things Of Instant Death just below the window.

    OK, so the plan is: dive in left, sweep left to check for something in the corner, and then spin to check the turrets. If I come under fire, dive back out, attempting to take out one turret on the way. If nothing happens, check the door. OK, here goes...


    At this point, if I start taking fire from the turrets I will HAVE to deal with them. IF this is how the setup worked it is little wonder most people dealt with the turrets first!
  13. Why is Neolithic Bad? by fuzzybunny · · Score: 2, Interesting

    When I am employed on a project, I work a lot. When I come home, I like to unwind playing games a bit. Maybe I'm missing the point, but sometimes I just don't _want_ to solve a problem the subtle, elegant way--I played Deus Ex once, and after being told that it was possible to solve it without firing a shot, I resolved to finish the game in as violent, confrontational a manner as possible.

    Why? Pure fun. From listening to friends who finished it, I believe there are plenty of intelligent, thinking gamers out there who will not put their head through the wall figuring out how to finish a game. Not me--that's (usually) not my style. I like the fact that less ham-handed ways of solving games are available, for the rare times when I feel like doing the intellectual thing, but usually, well, thag smash crush.

    That said, Deus Ex 2 licked the sweat from a dead man's b***s. The plot, the dialogues, the voice acting, the characters were cheesy and contrived and the developers should look to themselves before criticizing the gamers. Maybe the people blowing up the turrets were just annoyed that they'd just spent 40 bucks on such a crappy game?

    --
    Cole's Law: Thinly sliced cabbage
  14. I blame the coders by Guppy06 · · Score: 2, Interesting

    "...testers approached a T intersection: to the right were laser tripwires and gun turrets; to the left was a locked door; and directly in front was a (usable) window. He said every single one of them, without fail, went to the right."

    Do you have any idea how many games I've played where "going to the right" really was the only option to the player, how many game publishers I've had to deal with that believe that a game has to do nothing more than be time-consuming to be any fun? How many times have you come to a difficult spot in a game, told yourself "There's got to be an easier way to do this," looked around, and found no easier way?

    If the publishers want gamers to use more subtle solutions they should put those subtleties into their games more consistently. In the example given, I wouldn't be surprised if the window wasn't used because it was the only time such a simple solution was put into the game at all, a gesture for the programmer to say "Ooh, look! I'm clever!" before going back to giving us nothing but hack-and-slash.

  15. Re:Stay away from the Windows! by Sigma+7 · · Score: 2, Interesting
    Most games don't have a full interactive environment where doors and windows can be used. How many times have you gone through game levels with structures full of obviously fake, useless doors? Or played a game that has useable doors, the majority of which are purposely and permanently locked?
    More than enough. However, the problem that I enounter isn't with doors being unusuable and fake, but with the fact that you can't tell them apart from ones that can or should be usuable. Even then, you can't tell them apary from doors that open automatically, open manually, or open by a button next to the door.

    The games that I've played that do not place excessive amounts of useless doors look a bit less realistic in urban environments, but they actually feel that they are a better game. However, the game designers have to favour graphics rather than gameplay because of the noisy demand overshadowing the popular demand.

    Windows are often just (you're looking for a pun here, aren't you?) wall candy.
    I'm annoyed by windows as well - In games that implement breakable windows, I normally look to them as an alternate route, but yet there is almost no way of telling which Window is breakable and which one isn't. At the very least, there should be 25% opacity to at least imply that the glass is thicker than normal (or even better, place metal reinforcements in the glass as Red Faction does.)

    Even with games that allow opening windows, there is very little insentive to do so. Deus Ex implemented exploration bonuses to allow your character to become slightly more powerful, but most other games simply place an item that you can find elsewhere or a simple health pack - something you can note later but nothing to really spend time looking at.

    or even the linear route. (linear... that's a different topic)
    Linearity, although another problem with games, is extremelt difficult to fix. As you know, the more options available, the harder it is to make sure that the plotline is consistant. For example, Deux Ex has three endings which appear to be mutually exclusive - merging with Helios, joining Illuminati, and destroying Area 51. It's sequel had to make a decision about which ending was official (all three of them combined, even if it creats questions such as "How did Alex Denton survive?").

    As always, its developers not knowing how to write a game - or developers not having enough time or resources to write it properly.
  16. Re:Years of training... by junkgrep · · Score: 2, Interesting

    This is exactly what good game designers do really well. The original Deus Ex excelled at this, and Half-Life had it down as an art (HL2 sounds to be even more in line with this philosophy: they say that a lot of the times playtesters didn't even know that they could do certain things, so Valve had to script the NPCs to do it occasionally as part of the story just to demonstrate the basic techniques)