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The Future of SysAdmins' Positions

prostoalex writes "With automated upgrade tools and self-updating software, will sysadmins be in such high demand that they enjoy today? Lisa Valentine from NewsFactor provides the answer - and it's a definitive yes. Wireless systems and GPS devices are the new area where sysadmins are expected to have some expertise, although lately companies have been upping their demands for more hands-on experience. This opinion seems to corroborate US Department of Labor forecast on system administrator and computer support specialist employment."

13 of 460 comments (clear)

  1. Salary estimates seem a bit low... by tcopeland · · Score: 4, Informative

    > An experienced systems administrator
    > can expect to earn a salary in the
    > US$50,000 to mid- to upper-$60,000 range.

    Hm, the _average_ in the SAGE survey in 2002 was $67,600. But I guess that's more or less in the ballpark.

    1. Re:Salary estimates seem a bit low... by @madeus · · Score: 2, Informative

      These are the kind of people that you drop any obscure UNIX box in front of, or any problem that has stumped everyone else, and they go "Oh yeah, saw that back in 82, here's what you do..."

      I don't like to randomly pick arguments with others passing comments but I completely disagree with that as a vision of what makes a good system administrator.

      Certainly one of the tricky problems I solve involve technologies that were around in an applicable form in *'92* let alone '82. If they are problems that get to me, by definition they are usually things that no one else has been able to solve yet and haven't been seen before and are only occurring because of new, not before seen bugs or incompatibly issues.

      I'm not saying I don't have instances where I can say "Oh yes I've seen that ECACHE error before it means...", but they are relatively rare in practice as problems, particularly the most interesting problems, are new (though effective knowledge base retention and documentation systems are something I think most companies could do a lot better).

      They key is in more in their attitude IMO, as getting the base knowledge can be done by simply reading up (and some people can do this very quickly, most of us just float by sucking up information and knowledge as we go, but often those who set out to specifically learn about a subject in a short space of time can catch up surprisingly quickly).

      I value knowing how to problem solve, being able to adapt to new languages, dealing with wildly varying problems effectively, taking ownership for problems, automatically performing root cause analysis on problems, building bridges with the people they need to communicate regularly with, enabling others, and helping the organisation they are working for realise the possibilities for improvement in the way they operate through better use of available technology.

      And sometimes this means being able to look 'out side the box' for problems , though use this not as a hackneyed cliché but in a deliberate a literal sense, as sometimes the real issues are with procedure or the way an organisation operates at quite a fundamental level, meaning soft skills and the ability to be an effective communicator are the most valued skills at the highest levels.

      That said, it's still surprises me how many people are able to earn very significant salaries doing very mundane and trivial levels of administration in the financial sector (where mere knowledge of Solaris, Veritas and SAN technology and very little else besides will get you 80K). It would take quite a hefty salary hike of 100% to get me to move from the fast paced and existing technology focused emerging telecoms industry to move to a stifling and comparatively backwards financial environment however. :-) [1]

      [1] I just turned one away this week as it happens (I can't imagine most banking environments being happy with my PowerBook laptop, my own G3 under the desk with Linux, and company supplied FreeBSD box :-).

  2. Re:Yeah, but... by raddan · · Score: 4, Informative
    For someone that wants to remain on the technical side of things rather than the business side, where do you go?

    Back to school, for ECE. It will kinda suck to be an undergrad all over again, but I'd like to think that I have a bit more focus this time around.

    Being a systems administrator is neat with regard to some things; there's a lot of equipment I wouldn't have ordinarily gotten my hands on, a lot of problems I wouldn't have ordinarily confronted. But there's not much thinking to the job and I feel a little starved for a challenge...

  3. Re:He's right, but only for the short term by Hiro+Antagonist · · Score: 2, Informative

    You have obviously never been a system administrator. Allow me to introduce you to my friend, Clue-by-Four.

    *whack*

    The problem with things that are 'user-managed' is that it follows the classic path of the tragedy of the commons. Users tend to look at the systems and networks they use as infinite sources of storage, memory, and processing power, and when things break down because of this overuse, they have no way to fix things on their own.

    The place I work is a great example of this -- our salespeople have sold a huge account to an overseas client who wants us to run 24x7; of course, they did this without even talking to the systems department. Had they tried to implement without a system administrator, things would have crashed and burned horribly, as prime time for our overseas users meshes nicely with all the nighttime automated tasks our system runs in the background (like backups and such). As is, we are having to almost double our server infrastructure and hire a new admin for our new (large) client; if we didn't, we wouldn't be able to keep them.

    Admins do a lot more than set permissions on files. We help users understand complex aspects of the technology they use. We keep the systems maintained, patched, backed-up, and running smoothly. We chase down odd software and network problems that defy the complexity of neurosurgery. We keep the users from stomping over each other in their never-ending quest for disk space. We upgrade hardware and software to keep with the pace of user demands. We keep the baristas at Starbucks employed.

    In short, as long as there are people who have time to either work or play with computers, but not both, there will be jobs for sysadmins.

    --

    --
    I Hit the Karma Cap, and All I Got Was This Lousy .sig.
  4. where is this booming trade? by RabidMonkey · · Score: 4, Informative

    As a systems admin with 5 years experience currently working on a helpdesk to make ends meet, I'd like to ask, where is this glut of jobs that the poster implies is out there? I know in the Toronto area, there are quite a few out of work sys admins and any job I find gets 100's of applications.

    Things aren't so peachy keen here in sys admin land ...

    --
    We emerge from our mother's womb an unformatted diskette; our culture formats us. - Douglas Coupland
  5. Re:Yes but... by chris_mahan · · Score: 2, Informative

    Actually, some companies are already doing that: They have install teams of hardware guys in india set up everything in labs there, then ship all the shit with spares and spares for the spares, and a team of four flies in for the week, slap it together, and a couple keep coming each week for a few months. Then they hire a local guy (indian, same city/university as the others) and he vacuums the dust out of the machines and keeps everything real tidy.

    It's cheaper to fly the four Indians in five times a year than keep a team of four good hardware sysadmins (cisco certs) on payroll.

    I personally think this is a good thing. The Indians are generally more polite and they have been bitten by the American worship bug, so when you ask them to do something, they usually jump to it.

    Actually, I don't think it's a good thing come to think of it.

    --

    "Piter, too, is dead."

  6. Re:Experience by transer · · Score: 2, Informative

    "They don't exactly teach sysadmin in school, you know."

    Actually, they do, at least at RIT

  7. Modern downside to the oldest profession by dpilot · · Score: 2, Informative

    For all of the objections others have raised, like take-home being much lower than billing, bad hours, etc, you all forgot one.

    The profession is potentially lethal. You may take home something other than pay. I have no idea if working women insist on barriers, or if there's a price premium to go without barriers, or if they require a recent negative test document. But none of that is foolproof.

    --
    The living have better things to do than to continue hating the dead.
  8. not really by RMH101 · · Score: 3, Informative

    ...if you've an HP/compaq proliant with a remote insite/lights out board on it then they can do that remotely too: including booting off a virtual floppy over the network, and powering it on from cold remotely...

  9. Re:Thriving Profession by bonius_rex · · Score: 4, Informative
    Marriage is the highest form of prostitition. The progression goes something like this:

    Level 1: Crack Whore; is paid in drugs
    Level 2: Escort Service; is paid in cash, per client.
    Level 3: Wife; is paid in security, property, etc, but she also has a golden parachute plan! When she finds a better client, she takes at least 50% of all the shit you own! Sometimes, you still have to pay her a salary (spousal support), just so she can afford to continue her whoring with somebody else!

    Thank god Taco sold Slashdot BEFORE he got married... I can just imagine divorce attorneys arguing over the cash value of a first post...

    :-)

  10. What the Future Holds... by ErichTheRed · · Score: 4, Informative

    Sysadmin jobs for smart people who know a wide range of systems will still be around. However, expect some changes, including the following:

    • Very few sysadmins can afford to be the geek hiding behind the server racks. You'll be expected to interact with users, understand their needs and generally function as part of the business. If you're the _one guy_ who knows absolutely everything about the main system that your company uses to make its money, then you're the exception. Otherwise, those social skills are going to come in handy!
    • The outsourcing thing is going to hurt for the forseeable future. If your job doesn't get sent overseas, it's pretty likely that permanent IT staff positions will be transferred to third parties. This leads to wage compression as the outsourcer tries to squeeze every last profit dollar out of their deals.
    • Knowing one OS isn't going to cut it anymore. I'm a Windows sysadmin by trade, but know Linux relatively well (the problem is getting into a Linux shop after working in Microsoft shops...I swear I must have a big red "M" tattooed to my forehead. :-)
    • The days of the paper MCSE are numbered, and it's a small number. Lots of Microsoft sysadmins aren't bothering to learn things like scripting, task automation, etc. that are essential on every other platform in the world. That's what separates the paper MCSE from the qualified windows admins.
    • There's very little opportunity to "break in" like there was in the 90s. IT employers are becoming much more impatient with new hire ramp-up time, and it's getting harder to find entry-level IT work that doesn't involve fixing computers at Best Buy.

    Back in the day, systems were extremely complex and needed an army of people to look after the basic functionality. Now that's changing...sysadmins will be around, but adaptation is required.

    The other thing that I see happening is formation of a common set of procedures. Civil engineers rarely design faulty bridges, airports, train stations, etc. The reason is that they use tested methods, and "new cool stuff" goes through complete peer review before becoming generally accepted. Systems people, OTOH, build stuff that routinely crashes and fails to work as advertised. Once companies get out of the "outsource everything and pay the absolute minimum for the work" phase, I think it will be time to form a real governing body similar to the professional engineering organizations.

  11. Re:Thriving Profession by avronius · · Score: 3, Informative

    History is written by the victors. - Winston Churchill

    History will be kind to me for I intend to write it. - Winston Churchill

  12. Re:Thriving Profession by bersl2 · · Score: 2, Informative

    Uh, I think you mixed up the order of sex and safety. Take your pick of sites about the subject.