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Cell Phone Customer Service Ranked Next to Last

Posted by ryuzaki0 on from the as-bad-as-we-all-thought-it-was dept.

Paulrothrock writes "A recent report shows that cell phone companies are the second lowest ranked industry in terms of customer service, just above cable companies. Also, they are second only to car dealers in number complaints to Better Business Bureaus. Complaints include being charged a fee to cancel a cell phone contract for a deceased husband and being double-billed for using an online bill-pay system. I guess I've been lucky, the only problem I've had is getting reception."

3 of 356 comments (clear)

  1. fp by Anonymous Coward · · Score: -1, Offtopic

    fp

  2. Re:TUBGIRL LINK! MOD PARENT DOWN! by Anonymous Coward · · Score: -1, Offtopic

    Bitchslap victim my ass, your karma is low because you're a fucking troll and you deserve it!

  3. MOD PARENT DOWN by Anonymous Coward · · Score: -1, Offtopic

    As an animal rights activist, I find it quite horrible, and rather disturbing what is happening to our beloved, bushy-tailed friends due to these horrendous cell phones. Furthermore, anyone caught doing such terrible things should be sacked.