How Would You Document Your Job?
Q3vi1 asks: "As an support technician, there are several things I've learned about the environment I work in that would be difficult to find out without hours of research. Now I'm going to be moving and that means getting a new job. Before I do, I'd like to leave behind some of this information for the person who will replace me. How does one document all the details in an efficient manner for the next tech?"
"What could make a print job spool at unusually slow rates to the printer?"
In my experience, glacially slow printing times can usually be traced back to a third-rate operating system. As you've no doubt discovered since installing Linux, printer hassles are among the countless inconveniences you must suffer if you insist on using an operating system with no polish, no professionalism and no sense of responsibility to the end user. I would suggest buying a Mac, or, at the very least, switching back to Windows XP.
Good luck.