Suggestions for Apache Tomcat Support?

tgrissom asks: "I work for a municipal government whose policy is to have support contracts on all software that operates mission-critical applications. Some of our web mapping applications have begun to use Apache Tomcat as their preferred java servelet engine. (They used to use Macromedia jRun, needless to say I am ecstatic about the change as I use Apache at home and in various other project arenas). My issue, however, is that I am being asked to find someone to be the 'supporting agency' and myself, my friends, my geek network, and the open-source community at-large are not acceptable replies. To cut to the point - does anyone out there use a reputable open source contractor to provide technical support for Apache Tomcat and if so, can you provide their contact information? Thanks for your consideration and response."

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[chuckcolby]

Many government organizations have very strict guidelines about who can/can't do business with them. One of them is often that the support organization needs to be bonded for a large (generally $2m or more) sum. This is where I show my ignorance; maybe the organization in question is already bonded in order to be able to service government agencies. But it might be a factor in whether or not they'll even be able to step up to the plate.