Best Buy Says Customers Not Always Right

Posted by timothy on Monday July 5, 2004 @05:01PM from the they've-been-telling-me-this-for-years dept.

linuxwrangler writes "Best Buy is one of the retailers that has now decided that the customer is not always right. Best Buy consultant Larry Selden has identified "demon customers" like those who file for a rebate then return the item. OK, I get that one (hey Best Buy: dump those customer-despised rebates and you won't have that problem...). Other categories like customers who only buy during sales are more interesting. Best Buy declined comment on how they are dealing with those customers. Some stores have actually "fired" customers. Welcome to the end result of all that customer information data mining."

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BestBuy Is the Microsoft Of Tech Stores by Anonymous Coward · 2004-07-05 17:05 · Score: -1, Redundant

Plain & Simple. BestBuy Is the Microsoft Of Tech Stores! Who else can compare to there wide range of products & marketing power. To bad we can't call them the wal-mart of tech stores! ;D
blah blah blah by Anonymous Coward · 2004-07-05 17:10 · Score: -1, Redundant

Precanned response containing outraged reply at that makes no sense and exhibits that poster did not read the linked article.
Re:scammers by Peldor · 2004-07-06 00:33 · Score: 1, Redundant

Your "friends" sound like a bunch of assholes.
They work at Best Buy. It's required.