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Novell as Open Source Hero?

ccnull writes "Who's the #2 Linux vendor in the world? Would you believe Novell? Infoworld takes a look at this long-struggling giant and how it has (and hasn't) reinvented itself as an open source company in the face of utterly losing the LAN market to Microsoft." The piece argues: "But even though it seems to be holding all the right cards, Novell faces tough odds. In recent years, tough competition from Microsoft and dwindling support from third-party developers have caused Novell's once-loyal base to look elsewhere for infrastructure needs. Unless it can win back the loyalty of the industry, Novell's new, Linux-centric message could fall on deaf ears."

18 of 283 comments (clear)

  1. Re:Effective? by welshwaterloo · · Score: 5, Insightful
    This change of mindshare is never going to happen overnight though.. Things are still changing apace at Novell - changing all their desktops to Linux, making the next generation of Netware (and *alllll* their other software available on Linux.)

    I wish them all the best.

  2. Is Ximian dead? by ablaze · · Score: 5, Insightful

    Ximian is dying a slow dead after Novell has acquired it last year:
    The next version of Evolution is called "Novell Evolution", their Website is redirected to Novell and there hasn't been any significant update to Ximian Desktop for a while. XD2 is the only product labelled "Ximian" anyways.
    I really would love to see some kind of roadmap or at least some kind of statement about Ximian Desktop. (As Novell provided for Evolution and Mono).

    After they acquired Ximian they talked about keeping Ximian together and their products still being worked on. As I see it this is not the case and I feel very sad to lose Ximian eventually.

  3. Novell has a good name with their customers. by ron_ivi · · Score: 5, Interesting
    The company I'm at now is mostly a .NET shop, but with a handful of skunkworks linux/mono projects going on, either as prototypes or proofs-of-concept.


    One if these was discussed with a rather large customer (government) who was surprised and very favoribly impressed to hear that the product was based on "Novell's Linux, and Novell's implementation of .NET".


    Their core infrastructure - many dozens of offices across the state - is all based on Novell, who they have a lot of confidence in. I think there's a good chance they'll be wanting the "Novell .NET" solution when we ship the final product.

    1. Re:Novell has a good name with their customers. by Anonymous Coward · · Score: 5, Funny

      Good thing your sales guy didn't pitch it as "some mexican kid named Miguel's hobby project that's running on Deb and Ian's Unstable OS"

  4. Who's the #2 Linux vendor in the world? by NaDrew · · Score: 5, Funny

    (Novell!)
    You're damn right!

    Who is the vendor that would face Microsoft and SCO?
    (Novell!)
    Can ya dig it?

    Who's the vendor that won't cop out
    when there're lawsuits and FUD all about?
    (Novell!)
    Right on.

    You see this Novell is a bad mother--
    (shut your mouth!)
    But I'm talkin' about Novell!
    (then we can dig it)

    It's a complicated company
    But no one understands it but Ray Noorda
    (Novell!)

    --
    Vista:XPSP2::ME:98SE
  5. Re:Effective? by ron_ivi · · Score: 5, Interesting
    When I say "Red Hat" what do you think of first?
    When I say "Novell" what do you think of first?

    But which company is worth more?

    Surprisingly, they're both about exactly the same. 2.71Billion for Novell and 2.76 Billion for Red Hat according to Yahoo Finance today.

    Not that market-cap means a lot, but it was surprising to me. I suspect it surprises both groups - open source fans will be surprised to see the "failed network company" be worth so much - especially considering Red Hat was once worth 10X as much. And I suspect old-school-corporate types would be surprized to see a bunch of Linux hippies being worth as much as a giant like Novell.

  6. Re:Effective? by stripyd · · Score: 5, Interesting
    When I say "Novell" what do you think of first?

    that "failed network company" who still pulled in over a billion dollars in revenue last year, and whose massive deployments now look like having an upgrade path to GNU/Linux? :-)

    What do we think of when we say "SuSE"?

    I'm sure there's many people who are happy they haven't started branding "Novell Enterprise Linux". "Entwicklung" is such a great word...

  7. Re:SUSE by toofanx · · Score: 5, Insightful

    Yes, that could well be the only reason they are #2 at something. This is also mentioned in the article. Apparently happened quite recently - Jan 2004.

    What worries me is that acquisitions tend to have lots of problems. I myself was working in a .com that got acquired by a .bomb. It was a terrible experience. It would be a pity if SuSE went that way. We need to watch SuSE for the next year or so, and see what happens.

    I would really hate it if Red Hat becomes the undisputed champion of open source. I do not hate Red Hat, but I dislike "undisputed champions".

  8. Novell - The silent giant by DrSoCold · · Score: 5, Insightful

    Let's not be too hasty in cursing novel here. Remember, this is a long established company with a billion dollars in cash and no debts. Unlike Microsoft, Novell is a company that is very much in touch with it's community and always has been. Microsoft takes your cash, ships you a pony product then kicks you in the balls whilst the bells of the cash register ring. I have met so many Novell experts over the years who love the company and love the products and actually solved problems using them. Brainshare, Cool solutions, CNE, classic Novell stuff. I have never met a proper Microsoft expert and don't know if any exist. People tend to just support Windows 'cos it's an easy way to get a job' not because they love it and believe in the technology and the company. Novell breeds die hards, so does Linux, it's a match made in heaven, give it a chance.

  9. Re:Effective? by AVee · · Score: 5, Interesting

    Evidence? When I say "Red Hat" what do you think of first?

    Linux company, one in a dozen, happens to be the biggest.

    When I say "Novell" what do you think of first?

    Technically superior, way underappreciated.

    At least, thats what I think.
    I feel Novell is technically better than RedHat. The application support and the customers just aren't there. Anyone who has used Novell seriously will agree that there is no equivalent to GroupWise, ZENWorks or eDirectory on the Linux platform and there are only lower quality alternatives for the windows platform. Bringing this to Linux could make Linux it a serious option for larger companies...

  10. Trying by Seven001 · · Score: 5, Informative

    You can't say they aren't trying. They certainly got my attention recently, and I never paid any attention to them before. I signed up for a free "Linux Technical Resource Kit", from them. It includes, quoting them:

    This comprehensive Novell Linux collection includes the following on 3 DVDs (10 GB):

    - SUSE Linux Professional 9.1 (Bootable Installation DVD)
    - SUSE Linux Enterprise Server 8 (ISO Installation Images)
    - SUSE Linux Professional 8.2 (Installation ISO images for use with Ximiam Desktop)
    - Ximian Desktop 2.0 Evaluation (ISO Image)
    - Red Carpet 2.0.2 Evaluation (ISO Image)
    - GroupWise for Linux 6.5.1 - Server, Client & Messenger (ISO Images)
    - Novell Nterprise Linux Services 1.0 (ISO Image & NLS Companion CD)
    - And more...

    I look forward to trying out SUSE Enterprise Server 8, as I am / was considering moving to Fedora. Sorry, if you're interested, they aren't offering it anymore. Link Here

  11. Novell by askegg · · Score: 5, Informative

    Novell's strengths are no longer in the Network Operating System space, which is what made them. Nowdays their focus is on getting your network to act as one, regardless of the underlying operatings system or applications.

    Take a look at eDirectory, which is far superior to MS AD and runs on almost any OS. Identity Manager (formerly DirXML) can syncronise information across your enterprise.

    Zenworks delivers applications/patches to your workstations, servers, laptops and handhelds based on who you are and what relationship you have with the company (employee, division, position, customer, business partner, etc). Furthermore, it does not care how you connect!

    Adding linux to the mix gives existing Netware installations an alternative future and piggybacks off OSS - smart move. For some interesting reading have a look at Open Enterprise Server - all your favorite Novell utilities on a linux platform. I for one will be making use of this....

    --
    I don't make predictions, and I never will.
  12. Re:Effective? by Errtu76 · · Score: 5, Interesting

    Actually, when i think about Novell, i think about Ximian (and especially Evolution) and how that piece of software can become much better/bigger/worth more. I'm looking forward to the 2.0 release, which features (from the site):

    * integrated connectivity to Novell GroupWise
    * integrated connectivity to Microsoft Exchange
    * improved offline support for IMAP accounts
    * numerous calendar improvements,
    * support for S/MIME, enhanced contact management
    * Gaim instant messaging integration
    * Improved desktop integration

    Especially the integration with MS Exchange is somewhat unique for a linux application. If Novell can provide a linux-based desktop that integrates perfectly with a MS Windows environment, then they are a step ahead of RH&Co and are close to becoming (at least my) Open Source Hero.

  13. Novell Visited Our LUG by terrencefw · · Score: 5, Interesting
    Novell (specifically Mark McManus and Simon Lidgett) came this week and outlined their Linux strategy in a talk to our LUG, WYLUG.

    They seem to be pretty fired up about stuff. Their next generation product will be "Open Enterprise Server", which can run either on Netware or Linux as a base OS.

    They seem very into cross-platform and compatibility, in particular with respect to authentication, single sign-on and all that.

    --
    Like tinyurl, but one letter less! http://qurl.co.uk/
  14. Re:Novell will do alright in the Linux market by w1r3sp33d · · Score: 5, Insightful

    I hope everyone realizes how important this point is. I work for a large consulting firm that deploys mostly ms servers, with a little red hat as required by our clients. Every engineer has at least one version of linux running on their laptop, as well as several sales and even management types. Nearly every engineer has at least a little novell experience and generally trusts the company (unlike ms who screws you over on lic, security, and bad updates) because novell always released a finished product (except netware 5.0 but I think most of us have forgiven them.) They are a nos company with a mainframe like mindset when it comes to product development, yes I think that is a VERY good thing for the people who depend on it. Now that novell is onboard many of us are switching (or adding because you will never get my slackware!) suse to our machines and following the news on novells other products being offered for linux servers, this will become our go to market strategy. I have not seen any reason to create a linux arm for the firm come from the red hat camp, but novell clearly does.

  15. The problem of Novell is ... by Akimotos · · Score: 5, Interesting

    their loyalty. Let me explain. Back in the '90s I ran a salesdepartment of a big IT shop with big customers. All my salesguys worked on a basic pay, with a great bonus. Then came the millennium saga ....
    They all got training .. you can upgrade this application with this update and that application with that upgrade. All my guys made the quotation on their customers: what are they running now and how am I going to make the most money out of their upgrade.
    More than one of those guys earned a second home just by upgrading its customers to Windows. Why Windows? Because Microsoft forced customers into buying whole new license packs, with new software. Even customers running older versions of Windows. It were the days that we simply couldn't find enough people to install and implement upgrades. Microsoft couldn't even ship CD's, licenses and boxes fast enough. In the end we did complete conversions from blanc CD's and provided the customer with its formal material later. And crew was even worse: we sent whole groups of 'people_handy_with_computers' off to South Africa where we bought MCSE documents, just to be able to put them on jobs in Europe...
    Oh, and Novell? They simply produced upgrades, even for aging versions of their OS, like 3.12 and such. Each upgrade was about $200 (or something) with which you could make your server OS millennium proof. 3.x went to 3.2 and 4.x went to 4.2. And that was it... my Novell guys just sold a handful of CD's, didn't earn a second home on bonusses, but scored a ten on customer satifaction. And the problem was that Novell informed all customers about the possibility. My guys simply didn't have the opportunity to scale 'm up from 3.x to 4.2 or even version 5.... every customer was already informed about the $200 update kit for the 3 and 4 series.
    Since most salesguys don't have a heart or basically don't care about quality (it's just about the bonus), they simply advised customers to ignore the opdate: it's better switching to Windows... you see, I have a second mortgage to pay ...
    It was terrible to see such a nice product becoming a victim of its customer loyalty, especially since the Windows customers simply didn't (and still don't) see that they are being toyed with.
    And I? I left the circus in September 1999 on 'matters of principle' ....

  16. Re:Effective? by PaulusMagnus · · Score: 5, Insightful

    I do agree that Novell's branding is atrocious. Even at the height of their supremacy nobody really knew Novell's name, their logo or what they did. It was like being Seagate, techies knew them, ordinary people didn't know and a lot of IT purchasing then and now is still done by people with limited technical knowledge. Just as it was "safe" to buy IBM in the 80s, it's now "safe" to buy Microsoft.

    I've been around Netware for 12 years and CNE'd from v3 to v6. They set the standards for certification, which everybody else has now copied. You also needed to know your stuff to get the CNE, something that isn't necessary for MCSE. I know because I got my first MCSE (on NT) from reading books and never touching the OS.

    There are, allegedly, millions of Netware users out there. Having been involved in large Netware and MS environments the idea of scaling AD to work across the world on a 30,000 user system frightens me to death. I know I can do it with NDS but the flexibility of AD isn't there and would be highly unstable and be far more support intensive. The kludges Microsoft use to get their software to work is a pain to support but it looks nice and has a setup wizard so people get sucked in.

    Therefore, I see that Novell's move into Linux is a very good thing as it gives an option for these large global networks to move from Netware/Intel to Linux.

    Most people in IT also except that Linux is going to arrive, one day. However, the supportability of Linux is the downside of any corporate installation. Now we have Novell's support infrastructure backing Linux, everything is perfectly positioned for Linux to enter the corporate marketplace. I, for one, intend to certify in the Linux direction so that I can ride the crest of this wave as I'm confident that Netware to Linux migrations will increase in popularity and that in a few years time we'll have AD/Win2003 to Linux migrations happening.

  17. Re:Should Novell have lost? by qbncgar · · Score: 5, Informative

    I've used ZENworks since it became a product, I was a v1.0 beta tester.

    Before you write off Novell completely, consider the following:

    1) I have two helpdesk staff supporting 40 locations and 500 users across the US.
    2) I have no other IT support outside our headquarters.
    3) I can have someone whose PC catches fire, sit down at any other PC in the building and be back up and running in 5 minutes. With no intervention.

    This is why you want to distribute per user, or entitle individuals to applications. You're leveraging the fact that identity is meaningful.

    4) My helpdesk can reimage any PC back to known good, off-network, in less than 30 minutes, anywhere in my company.

    This is why you want ZEN in particular. It provides a cohesive link between individual, PC, and applications, and allows you to centrally manage all of them.

    Spend some time doing serious network administration at a big company, and you'll probably wish for ZEN or something like it. "Automate Everything", one of the core rules of system administration.