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AT&T to Leave Residential Business

Herve writes "Just got it from a press release on the AT&T website: 'AT&T will no longer be competing for residential local and standalone long distance customers. The company stressed that existing residential customers will continue to receive the quality service they expect from AT&T; however, the company will no longer be investing to acquire new customers in this segment.'"

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  1. Losing FTS hurt bad by Evil+Schmoo · · Score: 4, Informative

    A very, VERY big part of it was losing the biggest single phone contract in the world, the United States Government FTS (Federal Telephone Service), to MCI a few years ago.

    It is the maintenance of this contract that has kept MCI afloat despite its woes and which, coupled with AT&T's rapid expansion (TCI, etc.), has led to AT&T's dramatic fall in the residential marketplace.

    I would also guess that the extreme growth in cellphone and DSL use has hurt AT&T, since more and more people are using those technologies instead of POTS (Plain Old Telephone Service) for home use.