It's the Documentation, Stupid!
Roblimo writes "Brian Jones, a sysadmin for Princeton University, has written a Linux.com column that says open source developers need to provide better documentation if they expect support from sysadmins like him: 'With documentation, I can get to know the software,' he writes. 'Then I'll install it on a test box. If it works, great, I'm tickled pink. If it doesn't quite work, then I'm interested in giving feedback, because here's someone who will roll it back into the product or the documentation. This is a useful cycle that benefits millions, not the least of which is the coder! Documentation ends up resulting in a more mature product! Wake up!'"
Get bent.
Sticking feathers up your butt does not make you a chicken - Tyler Durden