It's the Documentation, Stupid!

Roblimo writes "Brian Jones, a sysadmin for Princeton University, has written a Linux.com column that says open source developers need to provide better documentation if they expect support from sysadmins like him: 'With documentation, I can get to know the software,' he writes. 'Then I'll install it on a test box. If it works, great, I'm tickled pink. If it doesn't quite work, then I'm interested in giving feedback, because here's someone who will roll it back into the product or the documentation. This is a useful cycle that benefits millions, not the least of which is the coder! Documentation ends up resulting in a more mature product! Wake up!'"

Comments

assholes

[Ender Ryan]

Jesus, everyone is an asshole these days, harshly criticizing people who are doing work in their spare time and not getting paid. Open source software works when it's good enough that people take notice, end of story. If a good product lacks documentation, perhaps the developer just doesn't have the time, and if you care so fucking much, help them. Noone wants to read another fucking whine piece by some asshole who likes to hear himself talk.