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SUSE Openexchange Under GPL

Gustavo writes "'Netline Internet Service announced today that it would contribute its OPEN-XCHANGE Server, the core technology underlying the industry's top-selling Linux-based groupware, collaboration, and messaging application, under the GNU General Public License (GPL).' How does it compare to OpenGroupware.org which was open sourced a year ago?"

19 of 248 comments (clear)

  1. Two linux stories in a row by Anonymous Coward · · Score: 5, Funny

    What is this, a linux site?

    1. Re:Two linux stories in a row by damien_kane · · Score: 5, Funny

      Scheduled? Ha!

      Why, in my day, Windows rebooted often and randomly, and that's the way we likes it...
      Stability? bah, who needs it?

  2. How do they compare? by Anonymous Coward · · Score: 5, Funny

    #diff -r opengroupware openexchange

    1. Re:How do they compare? by spacecowboy420 · · Score: 5, Informative

      OpenGroupware sucks, eGroupware has many more features. I have had a difficult time with angel mail (egroupware mail component) handling courier imap CORRECTLY though. The integration of the fud forum, and ticketing agent is especially nice. Opengroupware would be nice, but if you compare other open groupware offerings it is lacking (i.e. phpGroupware/ eGroupware). Opengroupware also depends on the postgreSQl db backend, if you already have mysql running, tough. Although Opengroupware handles courier IMAP better, it seems to muck up the dates so sorting your mail sucks. Opengroupware also has limited functionality. It does like 5 things well. To be honest, openexchange will be a welcome suite to evaluate.

      --
      ymmv
  3. Re:What a day! by Agent+Green · · Score: 3, Funny

    It is the dawn of a newer and better age! And to think all the stories weren't dupes either!

    --
    // Agent Green (Ian / IU7 / KB1JQO)
    // IEEE 802.3: All 10base Are Belong To Us
  4. This is great by njcoder · · Score: 4, Funny

    Now Sun won't have to buy them, they can just fork them :)

  5. Real life reviews / experiences would be helpful by weave · · Score: 5, Interesting
    Our new CTO is making noises about us possibly ditching sendmail/linux and moving to Exchange. I'd really like to hear opinions about alternatives. He swears his mind is not made up already!

    Can these open-sourced alternatives be a reasonable solution?

  6. Re:What a day! by Karzz1 · · Score: 5, Informative

    It probably has quite a bit to do with the Linux World Expo that is going on this week -- A venue for companies to make announcements about their Linux products.

    --
    Beware of he who would deny you access to information, for in his heart he dreams himself your master.
  7. Re:Browser? by raxhonp · · Score: 4, Informative

    Supported browsers

    * Mozilla 1.0 or better
    * Netscape 6 or better
    * Konqueror 3 or better
    * Opera 6 or better
    * MS Internet Explorer 5 or better

  8. Is it the magic bullet for moving from Exchange? by Plug · · Score: 4, Informative

    OPEN-XCHANGE(TM) is a collaboration platform that integrates open source and proprietary servers and clients. Accessible through a common web browser, OPEN-XCHANGE(TM) allows users to share e-mail, calendar, tasks, threaded discussions and documents originating from both proprietary and open source systems. For customers who need seamless integration with a Windows client, commercially available connectors will be released later in 2004.

    Same problem as always, move along. Like the Bynari Insight connector, the magic bit is still closed. Interestingly SUSE have a connector called iSLOX for their OpenExchange product, which is a free download; perhaps these two added together will finally be the CAL-free-groupware-with-Outlook-as-the-client we've been looking for?

  9. OpenExchange vs Opengroupware vs. Kolab by Anonymous Coward · · Score: 5, Informative

    Opengroupware actually was a big hype, but they failed to deliver what everyone was hoping for: a complete open-source and free groupware server and client, with all popular features such as folder sharing, ACLs, free/busy, etc...

    The problem with OpenGroupware, is that except for the web interface, there is no client. You can pay for an Outlook connector, yes, but it is rather expensive (no trial version available), and, more importantly, it did not prove very reliable in my testing. The web client, is not very impressive either. The community around OpenGroupware seems rather limited, I have the impression that all work is still done by one developer of Skyrix.

    SuSE OpenExchange on the other hand, does have a very nice user interface. The Outlook connector works fine, and with KDE 3.3 coming out in a few weeks, we will have a free client under Linux. I have heard a connector for Evolution is currently in development. AFAIK Suse OpenExchange lacks ACL based folder sharing, hopefully this feature will be added soon.

    And then there's Kolab, another competitor for this market. Currently, Kolab 2 is in development. It seems that it will offer a lot of features that people missed in Kolab 1, such as ACL based folder sharing, and server side generated free/busy. Problem with Kolab is currently also the lack of a native Linux client. Kontact 3.3 will finally have support for Kolab 1, but that's not very impressive, knowing that Kolab 2 will already be out at the end of this year.

    Anyway, interesting times are coming!

  10. Cool Screenshots by Anonymous Coward · · Score: 5, Funny
    Gotta love the text in one of the screenshots!
    Hi Manuel,

    Do not forget to rent a car for your new wife :)

    Regards,

    Manuel Kraft

    Heh, I even like the part where the option 'Request read receipt' is checked.
  11. Re:Real life reviews / experiences would be helpfu by plj · · Score: 4, Interesting

    Don't know about OSS, but to avoid Exchange, find out all serious competitors, OSS or not, search for facts about them, and tell your CTO to analyze them closely and carefully. Try to stress him as much as possible that as you currently do not have any groupware (assuming this as you only mentioned Sendmail), the cost moving to Exchange would include mostly licensing and HW costs -- but, if you ever want to move off from Exchange, it will be very expensive, as Exchange's data format is neither open nor standards-based.

    Try to convince him that whatever your solution will be, it's source code must either be available for competitors, or there must be an otherwise standardised way to convert data off if necessary. Otherwise you will just have yet another MS Office-like situation, where you're firmly locked into a single vendor and are forced to pay whatever MS wants you to pay -- even if the competitors' products would be able to handle your basic documents, you'd still have to rewrite all your existing VBA stuff (for example), causing huge migration costs.

    In short: one of your primary criterias when choosing software vendors should be making sure, that you're never migrating to something, from which you can't cheaply and easily enough migrate off later, if that would ever became necessary. Try to make this fact clear for him and forget all unnecessary OSS advocating, and you're much more likely not to end up being an Exchange administrator.

    Of course, if that CTO of yours is a PHB and already lured by MS marketing sirens, he'll probably not listen anyway... but then, that's life.

    --
    “Wait for Hurd if you want something real” –Linus
  12. Re:Real life reviews / experiences would be helpfu by Theatetus · · Score: 4, Informative

    Not to echo half of your previous replies, but it depends on what your CTO wants. Most manager-types I've consulted for have this idea that there's this magical technology somewhere that makes them suddenly understand their business like they did when it had 20 employees. And for whatever reasons they think that software is a groupware suite.

    In my experience, Exchange commits some design sins that are so grevious that there are almost no good situations in which to use it:

    1. All the public emails are stored in a single information store file. Ditto the private emails, contacts, calendar entries. So that's 4 files that hold all of your organization's "crucial" information. These files break easily; in my experience about once a year on a good RAID and much more often on bad hardware or more than about 500 users. At that point your options are rolling back to a backup (which, btw, requires a special expensive plugin for any backup software suite) or paying data recovery people a few hundred dollars to get it back.
    2. Moreover, when even one of those stores go down, the other stores usually stop working. So if your contacts store gets corrupted, you can't use your calendar or send email.
    3. They incorporated email, calendaring and contact management into a single software package. Bad design in principle, but fine. The worse problem is there's no way to extend it to work with the rest of your particular fulfillment chain. Want to do some lead management with your contacts? Host a local NNTP server you want indexed in a public folder as though it were a thread of emails? Want all calendar entries to display in the home office's local time? Tough... pay through the nose for MS's CRM solution, because there's no way to write one yourself without having to reimpliment most of what Exchange does.
    4. You can't distribute its components (mail, calendaring, contacts, etc.) on your network without a lot of handwaving and paying for a lot more licenses.

    I've consulted for quite a few managers who really really wanted Exchange. In each case I told them they didn't need it. It can be a real blow to a manager's ego to have to accept that he doesn't run an "enterprise", but in 99% of the cases that's true.

    Exchange is a mediocre MTA, a slightly sub-mediocre contact manager, and a slightly better-than-mediocre calendaring system with some glue scripting that sometimes works to tie them all together but often doesn't. Its sweet spot performance-wise is from about 100 to about 300 users broken into 10-15 organizational groups, working on a single VLAN, transporting no more than about 20,000 messages a day total. If your organization fits those criteria, Exchange may well be a good solution for you. If not, I can tell you from my clients' bitter experience and my very expensive overtime cleaning up after it that Exchange WILL end up costing you a lot more money than almost any other solution.

    Most managers who want to use Exchange want a public calendar, a big contact database, and IMAP email. That's not rocket science. There are outstanding mail transport agents, contact databases, and public calendars; if you can't get a developer to pipe them together for *much* less than an exchange license, you're looking in the wrong places for developers. Plus, your support costs will be much less with that solution since you don't have the single, concentrated point of frequent failure that Exchange becomes.

    --
    All's true that is mistrusted
  13. Re:What a day! by Reteo+Varala · · Score: 4, Funny

    There was a blue moon a couple days ago. This prompted Doom 3 to come out, and McBride to say he was not going to do any more litigation for a while. This significantly reduced the temperature in hell, causing it to break loose.

  14. Re:Real life reviews / experiences would be helpfu by Thundersnatch · · Score: 5, Insightful

    Your experiences do not match mine.

    1. We have run Exchange since version 5.0 on many servers, and have never had an information store become corrupted. It simply does not happen "frequently", at least on decent hardware. Exchange 2000 and 2003 simply have never gone down on us, ever.
    2. Contacts are NOT stored separately from any of the other private mailbox storage in the Exchange system. Public folders are separated from mailboxes. Exchange 2000 introduced the "stream store" for storing messages from each type of store in native RFC2822 format, but everything appears logically the same to the user (and the backup software). And in Exchange 2000/2003, you can have multiple independent stores. Taking one down does not take down the others in the Storage Group. Do you really know anything about Exchange, or do you just sell your services against it?
    3. Not sure why you consider integration "bad design", especially since those functions are all necessary for a business communications tool. You need your contacts handy to do messaging, and you need your calendar handy too. Clicking all over the place and logging into different apps to acomplish this is stupid. There are plenty of 3rd party applications that integrate with exchange. The API and object model suck, I'll grant you that, but they're publicly documented and certainly no more convoluted than those provided by Notes.
    4. Yes, surprise, Exchange costs money. Quite a bit for large multi-server organizations. All those evil commmercial software vendors price software this way. But since Exchange has no true competeition in the OSS community, it will probably continue to do well.

    There are plenty of huge, multi-national Exchange enterprises out there. Some have hundreds of thousands of users, and 5000 or more per server. They're not all having the same trouble with the product you claim to have experienced. Maybe you just don't know as much about Exchange as you think you do.

  15. Re:Real life reviews / experiences would be helpfu by sumdumass · · Score: 4, Informative

    Thats an interesting observation. I too have seen stuff happen that was like stated in both posts. It seems that the average msce flunky can't really admin exchange right and some shops try to not have an admin there for it at all.

    exchange needs to be played with from time to time. In my experience an exchange system just left there to do its job will have all sorts of isues. You can't treat it like a postfix or sendmail system and set it up and be done with it untill your change users. (well maybe if you not using any of the features it has outside mail) the funny thing is that an organization big enough to use it should have someone on staff running it. I just saw a law firm get toasrted out of 150+ thousand to install an exchange server and upgrade all thier workstations (about 30). To date knowbody is using the shared contacts, calendering or anythign. I stongly feel they would have had a better return on investment if they would have scaped thinking about productivity and bought some rental property somewere. This doesn't count for the now 7 times in 3 motnhs the system has went down for no explainable reason with at least 3 different consulting firms looking into it while a samba box with postfix running jumps to the rescue durring downtimes (that was in place before the upgrade).

    unlike that place i have seen exchange run without hickups at other sites too. it seems to be about a 60-40 split in who will have problems.

  16. Re:Real life reviews / experiences would be helpfu by arivanov · · Score: 4, Insightful

    You missed a few:

    1. Serious problems with logging. In fact from the point of view of people spoiled by the sendmail and exim level of logging the Exchange logging sucks rocks through a thin straw

    2. Joint server/client limitation (to some extent it is an Outlook problem) that one mailbox is limited to 2G. Dunno if that is still the case in 2003, but 2000 + Outlook screws your mail magestically once you hit 2G limit. F.E. My mailbox is currently around 5G. It is on courier + imap + mozilla which are quite happy trucking along with it. If it was on Exchange + Outlook it would have been corrupted long ago.

    3. Loses mail with no trace if left to send versus slow senders on a congested network. No bounce is returned to the user. Basically if you are using Exchange 2000 (dunno about 2003) without a front-end relay you will have to learn to live with the fact that some mail will be lost. Probability depends on many things varying from around 0.01 to 0.5%. Combined with the wonderful logging this becomes really entertaining for the support people.

    4. Similarly, loses mail with no trace when receiving it on a SMTP channel (not exchange). Once again while the probability for this to happen is not very high, it still happens often enough for it to be a business problem. I have seen it on 5.x, I have seen it on 2000 as well. As anecdotal as it may sound, I have nearly lost my residence status in the country I worked a few years ago because the company exchange server lost all the documents which HR had to use for the work permit application.

    5. Basically, it is a very good groupware and SME solution for internal communcation. That is what it has been designed for and it is not going anywhere without a redesign and splitting into components (which MSFT is not willing to do for political reasons) or external systems to assist it.

    Based on experience in dealing with it, on its own it is not suitable for business use if you need full record of all of your email transactions with customers and other people who do not communicate with Exchange. If you are doing any business by email I would suggest to look into something else or use it in a combination with a good mail relay (sendmail, exim, postfix) which has proper logging and audit trail of what was sent, when, where and how. Exim 4 is possibly the best as it is the easiest one to implement copying all mails in transit to a suitable audit store (besides the exellent logging).

    --
    Baker's Law: Misery no longer loves company. Nowadays it insists on it
    http://www.sigsegv.cx/
  17. Re:Real life reviews / experiences would be helpfu by Umrick · · Score: 3, Informative

    We're in the opposite boat. 110 user medical practice. We use Exchange 2000, which required us to upgrade our site from a Domain to Active Directory.

    1) Exchange is expensive per chair. In our situation, Medicare cuts have tightened our budget enough I'd rather spend the money somewhere else.
    2) Exchange is hardware intensive. While that server is also a home directory server, I really wouldn't care to run many more users on a single server, while with alternatives (postfix for example), I'd feel comfortable running a much higher user-to-server ratio.
    3) There are just certain things that require mucking about with the Active Directory internals. It's unsupported by MS, but the only way to do certain things. I'll grant some of our issues here are due to having to run in a mixed domain/ADS mode for a while.
    4) We'd still require running Exchange behind a mail filtering incoming/outgoing server. Take our bias with a bit of salt as you will, we also don't allow any MS product to touch the outside world without filters/firewalls/scanning in place.

    Very few companies use all the functionality that Exchange provides. Better to look at alternatives. Do remember that for most cases, you are also tying yourself into Outlook and all the problems that entails, so that should factor in as well.

    In any case, expect a heck of a lot more handholding of the service than you have with sendmail.

    Good luck!