Oracle Releases New CRM Software
Brainsur writes "Oracle on Monday debuted a release of its customer relationship management software that offers sales reps tools for developing proposals and quotes, improving channel management, and aligning a company's sales and marketing staff.
The 11i.10 applications also provide built-in analysis capabilities that sales reps use to analyze sales opportunities and report sales-pipeline status."
Ford is dumping the online ordering system they bought from Oracle, quoting high integration costs and the fact that the old system just worked better.