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Linux Desktop Guide

codergeek42 writes "The International Open-Source Network has created a desktop manual aimed at end-users with little or no prior knowledge of PCs. This manual goes through using The Fedora Project to do things from file-management to using the internet (as in browsing the WWW and using email), how to use the OpenOffice.org office suite, and even a basic intro to using the shell. This is definitely a step in the right direction for GNU/Linux, and the Free Software and Open-Source Software movements. And the cool part is that the entire thing is under an attributions-required OSI-approved Creative Common license, and is available in .sxw (OpenOffice.org Writer) or PDF formats."

50 of 461 comments (clear)

  1. Fedora ??!!?? by jrl87 · · Score: 5, Insightful

    Wouldn't something like Mandrake or SuSe be better for beginners?

  2. right direction by celeritas_2 · · Score: 5, Insightful

    I think this is a step in the right direction. Now i'm not for dumbing down linux, but I think there should be a user-friendly (ouch) option on some of the major distrobustions so that people who know little about and will not learn about computer systems will use linux. If more common people use linux than more governments and institutions will, meaning more donations for projects, more press, and better defence against the Microsofts and SCOs out there.

    --
    -- Checking emails and kicking cheats `till the day I die.
    1. Re:right direction by Erik+Hollensbe · · Score: 1, Insightful

      First off, it seems like you're confusing things that are common to many UNIX platforms with Linux - that's a horribly misinformed approach. For what it's worth, vi and most of it's mutations follow pretty close to what nvi (which is modeled after Bill Joy's vi) does, and that certainly includes how to quit the program. For all it's fragmentations, vi is pretty much vi on every unix system. And a system without vi... I have trouble calling it UNIX. (before you cry foul, I do all my 'real work' under emacs - but vi is on every system, so it's worthwhile to know how to use it)

      Second, I can't understand why a system that was built with the intention for experts to use it should be rigged so that people who have no intention of becoming an expert can use it. This is why I will never, by choice, use FreeBSD or Linux for a desktop, and will never use Windows and probably Mac OS X for a server - they really cater to different markets and should be recognized for that.

    2. Re:right direction by sn0wflake · · Score: 2, Insightful

      If I could give you points I'd give you a +1. Linux is great but it's too difficult for mom and pop users. There's way to many GUI's and weird commands that have to be learned. I'd love to see Linux beat Microsoft but I'll bet it won't happen in my lifetime. Reading repetitive articles and posts about Linux being able to do this and that, and now it won't be long before Microsoft loses, is starting to annoy and disappoint me. Why can't you geeks make a distro like Windows. Sorry to say it, but Windows is the best for everyday users and Linux/UNIX is best as servers. But there will always be more everyday users than servers.
      Hmmm... now I'm thinking of Lindows. Why didn't that make a difference?

  3. Is manual a solution? by usefool · · Score: 5, Insightful

    I wonder if manual/guide is the solution to the 'problems' in desktop territory.

    Will grandma get such guide and follow through step by step command lines to achieve something?

    --
    Uselessful technology (Air-Charged
    1. Re:Is manual a solution? by Zorilla · · Score: 5, Insightful

      Funny you should mention that. At times, I feel I need a manual just to figure out how to read man pages. Some are ok, but for example, man rpm, is a nightmare.

      --

      It would be cool if it didn't suck.
    2. Re:Is manual a solution? by 0racle · · Score: 3, Insightful

      That actually isn't what I was getting at, personally I feel that an incomprehensable manual is a failure on the part of the writer. However, what I was refering to is the apperent 'alergy' to manuals that most users display. They refuse to take any responsibility themselves to learn anything and if it doesn't work they blame everyone but themselves. Before you start whining about useability and how you shouldn't have to learn anything to use a computer, do you realize how complex a computer system is? Your microwave came with a manual to set the clock, I bet you read it, so did your TV, VCR and DVD player. Those are childs toys compared to the beige box on your desk, but apperently everyone believes they should be easier to use.

      I am really missing konquerors spell check right now.

      --
      "I use a Mac because I'm just better than you are."
    3. Re:Is manual a solution? by oddbudman · · Score: 2, Insightful

      I generally find manual pages to be horrible unless there are a few example usages at the end. Why examples are not on every man page (where applicable) is a little beyond me. Often I find myself searching google for how to use the tool as the man page has let me down.

      Also, is it true that BSD man pages are more likely to have examples of usage in them (i think i heard this yonks ago)?

    4. Re:Is manual a solution? by LibrePensador · · Score: 2, Insightful

      Well, help out and write the examples.

      --
      Pragmatism as an ideology is not particularly pragmatic in the long term. Keep it in mind when you dismiss Free Software
    5. Re:Is manual a solution? by grumbel · · Score: 2, Insightful

      While the computer is of course more complex as a microwave, it also already comes with everything needed to help and guide the user. A microwave doesn't have a html-browser, a wizard tool, a 1024x768 full color display and similar stuff that can guide the user and display help exactly when and where its needed, that why a microwave needs a seperate manual.

      The only form of a seperate manual that a good OS should really need is one that guides the user through the very first steps of the installation and one that explains the very basics of the OS (double click to start, right click for context menu). After that point the OS itself should guide the user, not a seperate manual.

  4. Re:Uh... Fedora? by Skeezix · · Score: 2, Insightful

    Between the fedora project and the Fedora Legacy Project you get something like 2.5 - 3 years of supported updates. And at any point you can do an upgrade, you do not have to "wipe and reinstall."

  5. A good idea, but... by zaxios · · Score: 5, Insightful

    And the cool part is that the entire thing is under an attributions-required OSI-approved Creative Common license, and is available in .sxw (OpenOffice.org Writer) or PDF formats.

    Neither a .sxw or a PDF one would be very useful for someone new to PCs - they need some basic knowledge to even view it, and it would get incredibly confusing to try to use the computer and read instructions off it at the same time. The alternative is to get the manual printed by someone you know who already knows how to use a PC and has a lot of paper and ink to waste and... If you were learning a computer for the first time, what would be more convenient, this or a reasonably cheap, easy to find Dummies guide to PCs (which would refer to Windows)?

    I know we're into OSS evangelism here, but honestly, for someone new to PCs, it would be much better to choose the platform most common and hence easiest to find advice and help for, and that's Windows. As I've seen with my grandparents, learning PCs for the first time is hard enough as it is without the extra trouble of pursuing a minority desktop OS.

  6. Re:Clever by Anonymous Coward · · Score: 1, Insightful
    I don't get it... PDF files are small and pdfviewers are ubiquitous, so you don't have to download OpenOffice to open the .sxw if you don't want to bother with an Office alternative.

    I tried to get your joke again and failed. I feel so lame.

  7. absolutely by HunkaHunkaBurninLove · · Score: 4, Insightful

    Mandrake and Suse would be better for ANY desktop user, and certainly better for the IOSN to promote since both distributions have long-term commitments to the desktop.

    1. Re:absolutely by OmniVector · · Score: 4, Insightful

      i disagree. fedora is much further along in providing a cohesive experience thanks to bluecurve. on top of that, fedora uses anaconda for it's installer -- this is lightyears ahead of anything mandrake has to offer in polish, and somehow i doubt suse's is much better than mandrakes. suse is a kde distro. enough said. kde is not as good for usability as gnome, and i think this is integral for beginning desktop linux users. fedora is backed by the biggest linux company around, redhat. it's going to have a brighter future if you ask me than suse and mandrake.

      --
      - tristan
  8. UNIX on the desktop in 3 steps! by Anonymous Coward · · Score: 3, Insightful

    Step 1: Buy a Mac.
    Step 2: Put Mac on desk; power up.
    Step 3: There is no step 3!

    1. Re:UNIX on the desktop in 3 steps! by prockcore · · Score: 3, Insightful

      Hell, you can get a dual-proc G5 or an Xserve and use them as pure unix servers.

      I wouldn't recommend it though. Darwin has horrible performance. Especially for unix related tasks like file IO, network IO, pipes, and building and tearing down processes.

      There's no comparing Linux versus OSX when it comes to the server space. On the exact same hardware, linux outperforms OSX.

      As far as I'm concerned, OSX's "power of unix" is no different than installing Cygwin on WinXP.

  9. I'm concerned their efforts are for nothing by Stevyn · · Score: 5, Insightful

    While I commend them on their efforts, I don't think very many people are going to find this useful.

    I would have chosen Mandrake over Fedora because Fedora is meant to be Red Hat's bleeding edge test bed. Mandrake is easy to set up and as long as don't care to tweak around with it much, it'll do you fine.

    Computer use is getting so complex and most of us here don't even realize it. To explain the simplest tasks to someone who knows nothing about computers is not easy and I think it needs to be taught rather than dictated to in a book. And a book at that, a pdf is only useful if someone is going to print it out in lieu of teaching someone.

    Nobody learns to drive a car by reading a manual, and no one should be expected to learn a computer by manual either.

  10. from my understanding... by zogger · · Score: 5, Insightful

    ...Fedora is designed to be a more or less bleeding edge perpetual beta, even though they call it a release. Sorta like moz in a way. Call it a stable~beta, freebie community/developer/enthusiast edition. If you want "more" stable and more and longer support, you go to the redhat pay per view version, or stick to legacy Rh 7-9 as long as that lasts.

    With that said I like fedora, it works fine,seems perfectly stable to me with only a few minor hiccups, no showe stoppers, and twice a year to plop a few Cds in isn't hard, and updating even on my old coal burner system and rural slow dialup is not hard either.

    Basically, you can't have it both ways at the same time. If you want new and improved, well, the developers ain't lazy and come out with new and improved all the time, so there ya go. If you want to run a distro for a long time, then just run a distro for a long time. If it's gotta-haveit security updates, you might have to compile it in. thems the breaks. You can't have a 5 ton truck that gets 50 MPG, just ain't happening, some times ya got to make some compromises. I bet there's folks here still running RH6 probably, and similar vintage older various distros/OSes. Heck, I run new linux but I still crank up some old macs running 7.x and 8.x sometimes, and still got a laptop with win 95 on it that I (and who knows who else, heh) fool with occassionaly just for sport.

  11. Baby steps by celeritas_2 · · Score: 4, Insightful
    You're right, microsoft has tons of it apple has a few pounds of it, and linux has about 2 grams of it. It is popularity among the antil33t computer users. Linux is hard to setup the first time, especially if you're a new user, hell, windows instalation scares people too. What this project is trying to do is make linux available to users who are a little less experienced and less willing to spend the days and weeks necessary to understand linux. Not intended for six year olds or cookie baking grandmas, this documentation will help people with just a little of the hacker gene get into linux.

    Plus, if it fails, it's the writer's time that is wasted, not yours.

    --
    -- Checking emails and kicking cheats `till the day I die.
  12. Re:Here is the only guide you need by kiddygrinder · · Score: 2, Insightful

    Hrg, all you need is a decent 3rd party software firewall, a different browser to ie and a little common sense to completly avoid all spyware, viruses etc. What's that, like 6 megs of downloads? Admittedly you'll have to get the firewall from another already protected computer, but it's really not that hard to keep a windows box secure.

    --
    This is a joke. I am joking. Joke joke joke.
  13. But by Keifer · · Score: 3, Insightful

    how is Linux supposed to be usable for someone new to Linux such as myself
    when your new 9800 PRO isn't supported by X?

  14. Re:Yeah, this would work... by Moosechees · · Score: 2, Insightful

    I'd like to add something with a bit less of a rant to it, since that's basically what my original post was.

    What a distro is going to have to do to get the desktop user:

    First, get every available driver they can get their hands on and test to make sure it all works out of box. This may mean living with the fact there is something inside that isn't "free", and then working out any licensing issues (even if it means shelling out some cash or doing some fancy legal work).

    On top of that, it needs to crash "nicer". Any time I reboot and have a problem coming back up with a linux computer, if I don't mash on the I key and make sure it doesn't run whatever it is causing the problem, it usually just halts there without letting me proceed further. And when I do bypass it? Good luck getting a GUI. I've got to solve my problem manually. No common desktop user wants to deal with this. That means it will require an -easily accessible- "safe mode" of some sort. Load basic drivers and a GUI, and, if possible, point them in the right direction. Don't make them go look for their Fedora Boot CD to run rescue. And then see a command prompt.

  15. Re:Nice, but they've got it all wrong... by Duke+Machesne · · Score: 3, Insightful

    Actually, now that Wal-Mart is selling Linux systems, a newbie running linux (albeit a shitty distro) is not unthinkable.

  16. Re:Nice, but they've got it all wrong... by mcrbids · · Score: 3, Insightful

    Microsoft's monopoly is self-sustaining.

    I almost agree with you. The point, though, is that Microsoft is being squeezed by Linux in very real ways.

    There's a tremendous amount of inertia keeping Microsoft going, but in every real sense - marketshare, mindshare, install base, ease of use, as examples - Linux is gaining against both the other Unixes and Microsoft.

    The Dell laptop on which I type this is running Fedora Linux - and with only the exception of the integrated wireless card, does an excellent job. (I use a D-Link PCMCIA to use wireless - cost me $9)

    We don't have to "cru5h M$" to succeed. As a consumer force, Linux only needs to be a "viable alternative" to keep the Microsoft abuses in check.

    Of course, Microsoft has long ridden on the coat-tails of "cheaper", but that's stopped now, and Microsoft is having to change their tune every 3 weeks...

    --
    I have no problem with your religion until you decide it's reason to deprive others of the truth.
  17. My suggestion by Zork+the+Almighty · · Score: 3, Insightful

    Knoppix. Include directions for installing to hard drive and setting up Debian. It still needs a bit more polish, but it could be killer.

    --

    In Soviet America the banks rob you!
  18. Re:Clever by veldstra · · Score: 2, Insightful

    Well, and how are they going to download it? If they're really a first time user, they'll be happy to get the PC booted, let alone get on the internet and download a manual!

  19. Linux made huge advances in user-friendliness by kavau · · Score: 5, Insightful
    I'm amazed how many people here like to bash Linux by reviving cliche's that were still true a few years ago, but are all but gone by now. Linux has matured a lot in the last few years, and if you choose the right distro, setting up a basic functional Linux system is even easier than setting up its Windows counterpart.

    Since SuSE Linux is the only distro I have extensive experience with, I use it as an example. Installation is as easy as booting off your DVD, selecting your language, accepting a few default options for partitioning and package selection, choosing your username and passwords, and waiting about half an hour for the system to install. And off you go surfing the net and writing letters with OpenOffice! The last time I ran into serious difficulties with a SuSE install was more than a few years ago.

    A Windows install? The first few steps are quite similar, but once the system is installed the fun begins: insert manufacturer disk to install custom drivers; insert MS Office CDs to install word processor; hop on the web to download Acrobat Reader; install IM client, jukebox, IE replacement, firewall, and whatnot. With Linux all the stuff a beginner needs is already there; no need to hunt around for programs. And no need to reinstall every few months because a worm messed up the system.

    Granted, with Linux you have to pay attention what hardware you choose, especially concerning printers and modems. But the time where you have to touch the command line in order to get Linux to run has passed quite some time ago.

    1. Re:Linux made huge advances in user-friendliness by value_added · · Score: 2, Insightful

      "The first few steps are quite similar, but once the system is installed the fun begins: insert manufacturer disk to install custom drivers; insert MS Office CDs to install word processor; hop on the web to download Acrobat Reader; install IM client, jukebox, IE replacement, firewall, and whatnot."

      You've made an excellent point that's often left either unmentioned or underrated. Once a typical user has passed the basic web browsing/e-mail/file management experience, Windows reveals itself as painfully inadequate. It's hardly suprising that most users then go off in search of programs to download (if not warezed, then possibly spy-ware infested) that offer functionality taken for granted on a *nix system.

      Where I would disagree is that I would encourage all users, regardless of skill level, to learn to love the command-line. The toolset is vast but for most users the number of commands that need to be learned is manageable, consistent across distributions, and no more difficult than learning menu systems. Besides, it's a thing of beauty when compared to the crippled squint-to-read cmd.exe.

    2. Re:Linux made huge advances in user-friendliness by geekoid · · Score: 1, Insightful

      please tell me how that would be different if she was to install Windows?

      Why would you give your grandma a DVD without checking that she has one?
      What are you? somekind of grandma hater? That's not very nice. Who are you in real life? the Big Bad Wolf? sheesh... ;)

      Plus, most BIOSes I have encountered have the cdboot on by default.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  20. No, it's quite right because it's a great start. by jbn-o · · Score: 3, Insightful

    By this logic, the GNU project never should have been started at all and neither should have the Linux kernel. Even by the narrow dictates of popularity, in order to make something popular one first must make something. This particular work is licensed to allow sharing, improvement, and commercial distribution which strikes me as being remarkably generous. We can't afford to believe that we must sequence our steps of progress because if we do we'll never accomplish anything.

    I think it would be far healthier to continue to let a thousand flowers bloom.

  21. Re:Yeah, this would work... by Mornelithe · · Score: 3, Insightful

    This is exactly what holds Slashdot back. Arrogant people spouting the same old stuff labeled as 'insightful.'

    The original poster complained about some stuff. The reply pointed out some places where his complaints are inconsistant with reality (i.e. you don't need to recompile the kernel for nVidia drivers).

    This person is not necessarily representative of the Linux community. Yes, he came off elitist. However, we're also reading Slashdot, where every elitist nerd comes to post his tripe. There are plenty of friendly people in the Linux community ready to help out newbies. Slashdot is not the place they hang out to do tech support, though.

    Also, the "not worthy of my time" type comment was aimed at pointing out the other arguments the original poster made that aren't consistant with reality, not with providing tech support.

    But, posting "blah blah Linux elitism blah blah will never succeed," is guaranteed to be modded insightful, even though it's bullshit. You think there aren't elitist Windows or Mac users? If you do, you're deluding yourself.

    --

    I've come for the woman, and your head.

  22. Re:Uh... Fedora? by Erik+Hollensbe · · Score: 2, Insightful

    SuSE. If you're not happy with the free version, support isn't that expensive.

    And I find KDE significantly easier to use than GNOME, but I'm not saying anything more about either of them than that.

  23. Re:Nice, but they've got it all wrong... by naelurec · · Score: 4, Insightful

    Your right. Lets pack up our things and go home.

    The problem I see is your posting this to slashdot. On here, I would be VERY surprised if 85%+ of the people on here DID NOT start (or have a significant portion of their computing life) on Microsoft DOS/Windows/etc.

    So you look at these people, who now run either exclusive a *nix system, hybrid setup or at least have a certain sustainable interest in the FOSS movement.

    I tried out Slackware Linux back in 1996ish and was turned off fairly quickly since it just seemed like too much work, revisited it a few years later, thought the same thing. It wasn't until I was trying to learn ASP when I came across PHP (thanks to the recommendation by a webmaster) and coupled with a step-by-step how-to about PHP/MySQL was able to finally achieve my goal.

    At that point in time, I thought the world of PHP. Not only was I able to grok it MUCH faster than ASP/MSSQL development but it was totally absolutely 100% free. The fact it was a FOSS/GPL product sparked my interest enough to finally buckle down and start truly learning Linux.

    No friends knew Linux, my school didn't have Linux, my workplace didn't have Linux. However, I was drawn by it. I'm guessing there are a LOT of others out there that will find value in Linux but simply do not know about it.

    Perhaps this is just what I need as an advocate of Linux and FOSS. If someone has interest, I can reference them to this guide to *hopefully* get them up to speed and using Linux much faster than I ended up "taking up linux".

    Perhaps people who have never used a computer *MIGHT* be using Linux as their first system. Linux makes a GREAT public terminal. Linux is GREAT for computer labs at schools and coupled with a Knoppix CD, Students can use the same exact programs from school at their homes, at friends houses and so forth. It truly does make sense for a lot of applications where individuals are exposed to computers. Perhaps its time for guides to be available for these users -- nothing that hammers on the command line or installation but rather applications, interface usage and other basic computer GUI skills.

  24. Re:Nice, but they've got it all wrong... by j1m+5n0w · · Score: 4, Insightful
    So is the chance that people's very first system will be Linux high? No. Does this make this whole thing pointless? Yes.

    Perhaps the lack of good documentation is keeping first time users away from Linux? Maybe if we fix the things that drive users away, we'll have a bigger user base? It seems to me that a high quality system that isn't attracting novice users ought to think about producing good documentation. You certainly haven't demonstrated that it is pointless.

    only Microsoft can destroy their own monopoly.

    And the linux community needs to be ready to absorb those users when it happens. Some might say it's already happening, or that it's inevitable.

    We need to find a way to deal with it, and this is not it.

    Why not? Just because linux doesn't attract many casual users doesn't mean we should assume they don't exist, nor should we criticize efforts to attract casual users. Certainly other things need to be worked on as well (useability, more robust configuration tools, etc...), but not everyone is a coder, and not every problem is fixed with code.

    -jim

  25. Re:Yeah, this would work... by Waffle+Iron · · Score: 2, Insightful
    Going all the way back to Windows 3.1, even my worst Windows installs always end up with more things functioning than with the best Linux installs.

    You may be suffering from selective memory. I recently bought a copy of VMWare, so to play around with it I dug copies of Win3.1, NT3.51 and NT4 out of the basement.

    When I installed them, all of my suppressed memories of configuration hell came flooding back. Arbitrary restrictions on partition sizes and filesystem types. Dismal driver support for the early NT versions (I was basically stuck in 640x480x4bit video modes). Painful networking setup. All sorts of other miscellaneous gotchas that I had long forgotten. (Back in the day, it would have been worse than that because I would have had to be pulling out adapter cards and moving jumpers around to get everything working right.) And after all that effort, I was faced with a stark ghetto of an OS that had zero useful apps or utilities preinstalled.

    It's funny how these desktop OSes were able to generate billions of dollars of revenue in their day, but now people think that OSes which are lightyears beyond that level still aren't "ready for the desktop".

  26. Re:Concise guide to Linux on the deskop for non-te by maxpublic · · Score: 2, Insightful

    Linux is NOT ready for non-technically inclined users to use as their desktop.

    I see you've managed to completely ignore the posts about Suse and how easier to install than either Win2000 or WinXP. If the non-technically inclined can click on a few buttons, do the standard installation, and be surfing the web in a half hour or so, then I'd say that Suse is pretty fucking ready for them.

    The only thing easier is having it pre-installed.

    Max

    --
    My god carries a hammer. Your god died nailed to a tree. Any questions?
  27. Re:Concise guide to Linux on the deskop for non-te by syousef · · Score: 2, Insightful

    You've missed my point entirely. I'm not talking about the install process. If the install process was hard, and that was the entire problem, they'd get their techy friend to help.

    I'm talking about daily use and administration. How easy is it to change software settings, install new software, view the word file their friend sent without having its format screw up, and edit that picture.

    Yes there free apps out there, but they're often esoteric. Yes the install process is much better than the days of the old text install, but when you want to change something its harder.

    For all its problems its still usually a few clicks to install windows applications, the settings are more often than not in the menus with a nice dialog box set up for picking between them, and even administering the computer can be done graphically without resorting to hand editing anything?

    How many Linux users do you know that don't have to hand edit config files?

    How many Windows users do you know that hand edit ini files or the registry?

    THAT is my point.

    --
    These posts express my own personal views, not those of my employer
  28. Please learn how to make links. by Anonymous Coward · · Score: 2, Insightful
    Please learn how to make links.
    <a href="http://www.redhat.com/archives/fedora-test-l ist/2004-May/msg02114.html">Red Hat</a>
    <a href="http://lwn.net/Articles/86835/">LWN</a&g t ;
    (without any spaces put there by Slashdot) yields:
    Red Hat
    LWN
    If that's too much typing for you,
    Red Hat:
    <URL:http://www.redhat.com/archives/fedora-t est-list/2004-May/msg02114.html>

    LWN:
    <URL:htt p://lwn.net/Articles/86835/>
    (without any spaces put there by Slashdot) yields:
    Red Hat:
    http://www.redhat.com/archives/fedora-test-list/20 04-May/msg02114.html

    LWN:
    http://lwn.net/Articles/86835/
  29. What linux needs to be competitive... by City+Jim+3000 · · Score: 2, Insightful

    I believe there are two things that linux desktop needs YESTERDAY:

    * Crash proof GUI's

    Even in the latest distros, I've been able to crash almost all kinds of configuration "centers" and most GUI apps)

    * Configuration GUIs that can do *almost everything*.

    I am sick of Linux config GUIs with big emty white spaces and one textfield where you can write "yes" "no" or some obscure string like "eth2". For example, the firewall configuration should have an advanced button where you can do all kinds of portmapping, redirecting etc.

    Another example is the Mandrake security center... it has several "uneditable" settings. For example I need the /proc tree to be world-readable.. impossible to change without either a) lowering security level as a whole or b) edit the "default settings" config file in some hard-to-find location.

    And don't tell me to write it myself... I'm already working on a comprehensive iptables & Shorewall editor.

  30. Distro Doesn't Matter by kjh1 · · Score: 2, Insightful
    I personally don't believe the distro version really matters. Why? Because if this is really geared at a first-time computer user, and they are *really* going to read a manual starting at page 1, then they will be just as apt to go looking for and read the docs that accompany a distro that they do want to install/use.

    I know from personal experience as an IT guy dealing with many users every day that most of them don't want a manual and don't even want to know any more than they absolutely need in order to get by.

    Computers simply have not evolved to the Star-Trek like devices that only require some vague verbal commands, yet understand exactly what you want. Until that happens, most people will be 'afraid' of them and only use them in a 'black box' way to do something cool or necessary. Think of folks using their PC to fire up IE and read Hotmail, or using a computer that's packaged up as an ATM. [Yes, I'm a Mozilla user, but IE is still what most people unconsciously use as their browser!]

    _KJH

  31. Re:Uh... Fedora? by wizrd_nml · · Score: 3, Insightful
    Upgrading to the latest version of Fedora is as hard as copying and pasting from the Red Hat website into the yum.conf file, then typing "yum upgrade". Most people will be able, after 1 1/2 to 2 years of using a system, to copy and paste into a text file.

    I see this kind of comment all the time and I just have to say something: if you know what needs to be done to get something working, then actually doing it is usually a piece of cake. It's figuring out what the problem is or what the best approach to correcting something that's usually the issue.

    I consider myself an experienced newbie in Linux. I've been using Linux on and off since '97, starting with Slackware and now using Mandrake. I just spent two days trying to figure out why I was unable to configure the DNS server settings on my box at home (all changes I made weren't being saved). It turned out to be that the DHCP server was sending the wrong DNS server address (I can already hear hundreds of people screaming "of course it's DHCP you idiot!"), but the point is, why was Mandrake giving me the option of configuring my DNS server if it then rejected that value and went and got its own?

    Sorry for the rant but it's pretty annoying when everytime I face a problem I just KNOW that it will take days rather than minutes to solve. This is largely due to my ignorance. But here's hoping that Linux distros start coming out with an easy to use centralised help file (please don't tell me they already do, the help files that come with Mandrake right now are extremely weak, at best). BTW, easy to use doesn't mean it has to cater to the lowest common what's-that-small-blinking-line-on-my-screen newbie. Am I the only one who sees a huge need for documentation for people who actually know about computers but don't necessary want to get into function calls and IRQ addresses?

  32. Re:Yeah, this would work... by Johan+Veenstra · · Score: 2, Insightful

    > Going all the way back to Windows 3.1, even
    > my worst Windows installs always end up with
    > more things functioning than with the best
    > Linux installs.

    So the only program you use is Solitaire and Calculator, must be because there weren't any other programs installed.

    > I don't know what went wrong, but it absolutely
    > refuses to accept my disc 3's.

    So you skipped the 'check cd test' and got bitten by a badly burned disc 3....

    > Immediately upon loading Gnome, it tells me I have
    > some updates to download. 166 of them.

    And how is this any different to booting win2000. First you have to install IE6, then SP4 (129 mb) and then 42 other security related updates, having to reboot 7 times in the process. Oh and if you're not behind a hardware firewall 2 or 3 worms install themselves before you have updated to IE6.

    > Oh, you say Fedora Core 2 doesn't work with Nvidia
    > graphic cards by default, unless you change a few
    > settings and recompile the kernel?

    Hmm, strange I'm using FC 2 right now with a nVidia graphics card, without changing any settings, and without recompiling the kernel.

  33. Re:Uh... Fedora? by Nermal · · Score: 2, Insightful

    Excuse me, this is nothing personal against the parent poster but I really have to vent here:

    I am so sick of people getting all up-in-arms about this "support lifespan" stuff.

    Red Hat offers official support for two versions of the core OS. So when FC3 comes out Red Hat will stop providing updates for FC1.

    This is NOT the same as it becoming usupported! It just means that there is no longer a for-proffit company donating its time to provide the updates. Instead, the provision of updates is handed back to the community *just like 90% of the other distros out there*.

    Seriously, if I hear one more idiot saying "Red Hat doesn't support Fedora long enough. I'm moving to Gentoo/Debian/whatever" I'm going to explode. The only difference between Fedora and those distros in terms of support is that Fedora enjoys a good year or so under Red Hat's umbrella before becoming community-supported just like them.

    See http://www.fedoralegacy.org for more info. As long as there is a community to support it, Fedora is as supported as 90% of the other distros out there.

  34. Great! by mr_z_beeblebrox · · Score: 3, Insightful

    Now go around your office and find out which Windows Luser ever read the manual...none. That is how many will read this one. 90% of all users got their sorry little knowledge by routinely watching as their admins were forced to hold their little hands. Laziness, not ignorance, is what stands in the way of switching platforms.

  35. Re:Here is the only guide you need by justsomebody · · Score: 3, Insightful

    As for me, I'm familiar with all (up to M$AS2003) not only 95/98. Has clippy maybe gone away. Ok, now you have to enable it.

    The truth is that anyone who follows the advice of Windows and their ISP can be secure with a minimum of effort

    ISP can never secure your box. ISP has to be defaulted to be open at least for it's internal network, which is often large. And can't block too much, because ISP could loose customers. Most of ISP's don't know shit about securing your box, because common ISP technical support mostly isn't qualified for that. I must admit that I was surprised once, when I talked to a guy on a level. It just turned out that he was from other department and temporally filling the gap in support.

    With Service Pack 2, where Windows enforces it and doesn't just suggest it, it's even easier. The Linux community is out-of-touch...

    1. Linux doesn't suggest firewall, it is enabled by default
    2. So, having firewall that works in both directions is out-of-touch? Windows fw blocks only outside traffic, inside is not checked.

    The fact is that Windows XP is actually a really good operating system...

    Every fool has it's own horse! me? I got Linux

    it's faster than Linux

    Yeah, Windows starts Office faster, otherwise everything is dog slow

    it's stable

    Me and you obviously live on different planet. On our planet Windows is like a magnet to viruses, spyware and other malware.

    it's a hell of a lot easier to use

    Not for my needs. I agree that everyone without a clue what to do with his computer or someone who just wants to play games it is easier. But then again I have a clue and I have PS2.

    it has a better security model than Linux.

    Better security model as in....???? Windows hasn't got even real multi user environment. Two or three months ago M$ posted article how to write software for multiuser environment. To get a clue what I'm talking about. Start photoshop, Swithch user, Start another photoshop. Photoshop preferences blow, Ctrl-Alt-Shift become your friends (either that or that's $35 for Adobe support). This is the same tragedy as in most of Windows software.

    Firewall-Like-One-Way-Toy was introduced with SP2???

    So much talked-about .Net doesn't mean more security. Otherwise Java would be most secure until now. It's just runtime controlled software, nothing else. Controlled software is just as secure as environment and runtime engine is.

    Windows is just getting with security where Linux was 5 years ago. For your information. Linux is moving away again with SELinux to be enabled by default.

    And now the obligatory: "But of course this post opposed the Slashbot groupthink and will be modded down." ;)

    No, your comment is just stupid, that's all

    (I think people say that because those posts always get modded up.)

    Your comment is too stupid to be modded up, even if you beg as you do.

    --
    Signature Pro version 1.13.2-3 release 83.5 beta3try7 after-breakfast edition
  36. Re:Concise guide to Linux on the deskop for non-te by buchanmilne · · Score: 2, Insightful

    Actually, after following steps 1,2,3,5 and 6, my Dad's laptop still:
    -didn't have a working modem
    -didn't have a working wireless card
    -didn't have working bluetooth
    -displayed at 640x460 in 256 colours
    Software I then had installed amounted to:
    -notepad
    -wordpad
    -paint
    -windows media player
    -internet explorer
    -outlook express

    After installing Mandrake 10.0 on it:
    -modem didn't work (winmodem, par for the course)
    -wireless didn't work (Intel Pro Wireless 2200)
    -displayed at 1600x1200 instead of 1680x1050 (so you had to scroll the screen to see the whole desktop).
    -bluetooth did work (after installing kdebluetooth from the CDs it was immediately useable)

    Software I had installed amounted to:
    -Full office suite
    -development environment (my dad develops a bit of software in C++/OpenGL)
    -Full Tex editing environment
    -Choice of better internet browsers
    -Choice of better mail client with built-in spam detection
    -mathematical software (Octave etc)
    -choices of multimedia software
    -

    To get all devices working under Windows XP I had to load all the driver CDs HP shipped with the machine.

    To get the remaining hardware working under linux I had to download a driver for the wireless card and adjust the screen resolution.

    So, it looks like linux actually wins with your instructions (and this is pretty recent hardware).

    Now, my Dad is technically inclined, but doesn't really have much Linux experience.

    My mom's machine is next.

  37. I am fed up... by polyp2000 · · Score: 2, Insightful

    Of hearing the arguments on slashdot, regarding how ready or not linux is for the desktop. While there are a few rough edges here and there. My experience has told me that my retired parents can use Linux (MDK10) (after a successful trial with knoppix) and they rarely need my help. My dad is 70 and my mum in her mid 60's. They use it through choice , its a dual boot system and 99% of the time they choose linux of their own accord. On the rare occaisions my mother boots into windows I often hear her cussing about how she hates windows (this brings a smile to my face!)

    There is more to that story but its proof enough to me that non-technical people can happily use it. And although I am around the house to help if things go awry. My assistance is rarely needed to fix things. When they used windows I would often get frustrated with the constant problems I had to fix for them.

    My point is if you are non-technical windows can be just as annoying. if not worse than a properly set-up linux box. If you are an experienced linux user and are fed up of fixing friends or families windows boxes belonging to non-techies. In my experience once they are up and running those problems seem to dissappear, your life and theirs just got better.

    The only confusing thing for new linux users is breaking the habit of buying off the shelf software. In addition their is the issue of Windows games not running. If they are a hardcore gamer chances are they are fairly technical anyway. My PS2 does just fine for me.

    Anyway the point of this post was not really to post "yet another example of how linux can work well for non-techies" but actually to ask this question...

    Does anyone know of a website containing l success stories and examples of non-techies who have found the joy linux has brought into their computing lives? Because if one does not exist, I'd like to consider setting one up. Anyone interested or with similar stories please post here.

    --
    Electronic Music Made Using Linux http://soundcloud.com/polyp
  38. It's not that the Linux desktop is hard to use... by Austin+Milbarge · · Score: 2, Insightful

    It's just difficult to setup.

    The Linux desktop (ala KDE, GNOME) is very easy to use. I've read stories where people are saying that their mom and dad use it and their whole family uses it, and I beleive it. Yes it is true the new Linux desktops are easy to use.

    But that is not the point. The point is that although it is easy to use, it is extremely difficult for the average user to setup correctly because the fact is that the Linux desktops have failed to shield the average user from the underlying mechanics of Unix. The only desktop to have done that successfully so far is Mac's Aqua interface.

    To prove my point. just ask that same mom or dad or aunt and uncle to install a printer. Then we see a different story. Just ask them to install a digital camera or a scanner or compile an email client. Thats were the ease of use of Linux ends and the Windows logo begins.

    So the problem here isn't one of ease of use. Helk, KDE is cake to use once everything is installed and working. But unless your're a Unix guru just try to get everything installed and working!

  39. Re:Uh... Fedora? by FictionPimp · · Score: 2, Insightful
    I actually have a similar exp on the issue. I've been using linux as a web server, and a firewall, but never as a desktop. I recently was given a p4 3ghz processor from a friend who's computer "died". After troublehsooting the box he gave me I found out it was a bad motherboard. I ordered a new board and case (I hated his case). I then put together a box with these specs:

    p4c 3ghz processor 800mhz fsb intel D865PERL motherboard (onboard lan, sound) Gainward Nvidia FX5900XT 512meg kingston value ram. 160gig SATA hard drive. 400 Watt power supply. Microsoft USB keyboard/mouse.

    I then decided to attempt to install linux and get 3d support working and try to play UT2004. These were my goals friday night. It is now monday morning. I still have 1 non working machine. I took these steps:

    • Downloaded debian netinstall cd
    • Attempted install Let debian installer do all the work
    • First bootup, get kernel panic.
    • Spend an hour on google trying to find solution
    • Give up and delete all partions from hard drive
    • Download FTP install of SuSe 9.1
    • Let SuSe install use defualt partition and package settings
    • Install goes fine, except it doesnt ask me to create a user or enter a root password.
    • Boot up, login as root with no password
    • SuSe can not detect my monitor and I have to set it by hand.
    • Nvidia 3d drivers are not installed, I attempt to install them with yast as recomended by nvida
    • First bootup crashes to white screen after nvidia log
    • Boot back up to text mode, spend an hour on other machine reading google trying to find solution
    • Start wondering if its the computer, whip out my windows XP cd and do a install
    • Windows XP boots up, I install all drivers and load up UT2004
    • Play UT 2004 for at least 2 hours
    • Begin to wonder if hardware just wont work with linux, download SuSe live CD
    • SuSe live CD will not boot, load to a black screen with nothing on it.
    • Download Knoppix
    • Knoppix works
    • Download all the debian ISO's thinking maybe it is user error on netinstall
    • Still no dice, kernel panic
    • Begin download of fedora core 2 dvd iso via bittorrent
    • Go to bed
    Now, I will get this to work, and I will learn something in the process I'm sure. My goal is to have a linux desktop and see if it will work for me. But for the average joe, installing and updating is not as easy as it could be. I'm going to try fedora tonight, as see if its better. But comming from someone with no exp installing linux, I might as well never touched a computer before now. With windows, I throw in a CD...click next a few times while I watch TV. And throw in my SP2 CD and install that before plugging in my net cable.