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Tech Support Levels Dropping
NeoPrime writes "USA Today is reporting on the growing concern of the language barrier, when it comes to tech support. It appears that each year it is becoming more compelling to companies to reconsider the use of overseas help desks. According to this story, based '[o]n a 10-point scale, the average level rated by desktop owners dropped from 7.0 in 2003 to 6.3 this year; notebooks fell from 7.2 to 6.1.'"
frist post!!!! OMFGLOL!
I was trying to install doom 3 on my new linux box. Linux zealots are now saying "oh installing is so easy, just do apt-get install package or emerge package": Yes, because typing in "apt-get" or "emerge" makes so much more sense to new users than double-clicking an icon that says "setup".
/tmp or the installer will dump core. After the installer is done, edit /etc/X11/XF86Config and add a section called "GL" and put "driver nv" in it. Make sure you have the latest version of X and Linux kernel 2.6 or else X will segfault when you start. OK, run the Quake 3 installer and make sure you set the proper group and setuid permissions on quake3.bin. If you want sound, look here [link to another obscure web site], which is a short HOWTO on how to get sound in Quake 3. That's all there is to it!"
Linux zealots are far too forgiving when judging the difficultly of Linux configuration issues and far too harsh when judging the difficulty of Windows configuration issues. Example comments:
User: "How do I get Quake 3 to run in Linux?"
Zealot: "Oh that's easy! If you have Redhat, you have to download quake_3_rh_8_i686_010203_glibc.bin, then do chmod +x on the file. Then you have to su to root, make sure you type export LD_ASSUME_KERNEL=2.2.5 but ONLY if you have that latest libc6 installed. If you don't, don't set that environment variable or the installer will dump core. Before you run the installer, make sure you have the GL drivers for X installed. Get them at [some obscure web address], chmod +x the binary, then run it, but make sure you have at least 10MB free in
User: "How do I get Quake 3 to run in Windows?"
Zealot: "Oh God, I had to install Quake 3 in Windoze for some lamer friend of mine! God, what a fucking mess! I put in the CD and it took about 3 minutes to copy everything, and then I had to reboot the fucking computer! Jesus Christ! What a retarded operating system!"
So, I guess the point I'm trying to make is that what seems easy and natural to Linux geeks is definitely not what regular people consider easy and natural. Hence, the preference towards Windows.
clicky
need more morning coffee. you all know how it is.
"It is a greater offense to steal men's labor, than their clothes"
Originally 'oh' means the letter not the number.
Am-English are experts in finding new words and funny ways to use old ones. Who else would shorten Christmas as Xmas ? Its actually replacing word Christ with a PICTURE of a cross! It maybe funny, but why is it done? Other examples are numerous.
As an example, even Finland has its own state (?) office which gives recommendations on new (and old) words, their spelling etc. This keeps the language more understandable and encourages a logic structure. We avoid using foreign language words when speaking Finnish or at least there exists a "proper" alternative. New words conjugate as other Finnish words etc.
Of course it's the people themselves who finally decide which word will become used.
Now if Americans cannot understand British-English, who is to blame ?