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Lexmark Recalls 40,000 Laser Printers

Posted by timothy on from the save-your-toner dept.

ack154 writes "An electrical shock hazard has caused Lexmark to recall about 39,400 laser printers. The printers were sold under the nameplates of Lexmark, IBM, and Dell. From the article: "The recalled printers include Lexmark E232, E232t, E330, E332n, E332tn; IBM Infoprint 1412, 1412n; Dell 1700 and 1700n." Contact information is provided in the article in order to get your free replacement."

1 of 114 comments (clear)

  1. What matters is how mistakes are handled by Alwin+Henseler · · Score: 4, Insightful
    From the article: "Lexmark shares were down $3.24, or 3.8 percent, to $82.86, in midday trading on the New York Stock Exchange"

    I find it weird that people (or stockholders) would react so negatively to news like this. Making millions of consumer electronic items, there will always be some mistakes made. What matters is not that shit happens, but how it is handled.

    Ofcourse it would be nice if products were perfect, but I don't regard a manufacturer any worse because of a mishap like this. If they handle such a recall in a painless and professional way, that would more likely boost my confidence in them. Problems like this are often very minor things, and say nothing about the overall quality of their product.

    I would think worse (and less likely buy something) of a company that tries to look good, sweep problems under the rug, and pretend nothing happened.