Savvis Grudgingly Get Savvy About Spam

ElvenMonkey writes "The BBC is reporting that Savvis has finally promised to ditch those accounts that are using its network to send spam, in an effort to reduce the damage already done against its reputation; the CEO promises that all such accounts will be closed within 10 days (working days?) Amongst these accounts are believed to be the majority of the top 150 worst spammers worldwide."

Comments

Re:Question

[Havokmon]

Why do they still have any link to the network? Other ISPs should cut them off if they refuse to cut off spammers.

Savvis is an awesome provider. I run a free email service, and I can tell you when I was on Savvis (sharing a connection with another business), they were great. They told me when they got abuse complaints, and I took care of it. They also assign your subnet to you within Arin, so my guess is that they don't hear 90% of 'Arin complaints'.

Now I'm on RoadRunner (only access available where I am). The idiots in RR abuse will not forward me complaints, they just threaten to cut my access. They will not make an Arin change, and actually told me to buy 8 (yes, EIGHT) ips from ARIN so I wouldn't be associated with RR. Apparently the routing nightmare that would be created by assigning 8 IP's at a time is completely lost to RoadRunner tech support.

It looks to me though, that the assetts and C&W just haven't been brought into the fold as well as they should have (include the Abuse arm). I personally have complete confidence in Savvis.

Re:Question

[Dimensio]

Yep, Savvis is an awesome provider -- if you're a spammer.

Savvis is being forced to terminate their spamming customers because they can no longer deny that they know about the spamming activity. Savvis has openly supported clients who have engaged in network abuse and even criminal activity.