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Trouble for Tivo and NetFlix Partnership?

Posted by CmdrTaco on from the to-good-to-be-true dept.

lucabrasi999 writes "Well, things may not not be as good for the potential joining up of Netflix and Tivo as once thought. Herb Greenberg, of CBS Marketwatch has a commentary which hints that this deal may not be as great as it once appeared. Why? In short, distribution rights. It appears that Netflix may not legally distribute all of the movies in it's library via Tivo. As a side note, Netflix may also be feeling some economic pressure. It now forces all cancellations occur by phone, making it more difficult to cancel because of a long hold time."

10 of 217 comments (clear)

  1. All Your Base Are Occur By Phone by stevemm81 · · Score: 5, Funny

    It now forces all cancellations occur by phone, making it more difficult to cancel because of a long hold time.

    Wish someone would force all submissions occur after proofreading...

  2. AOL is the same way by Anonymous Coward · · Score: 5, Funny

    Yes, I'd like to cancel

    Really, why?

    Don't want it.

    But have you seen our super new optimized enhanced keyword system?

    Yes, don't like it.

    What didn't you like?

    I just want to cancel.

    We're just trying to determine why you were unsatisfied

    Perhaps it's things like this that make me unsatisfied.

    What exactly do you not like about the cancellation process?

    JUST CANCEL ME!!!!!

    1. Re:AOL is the same way by dasmegabyte · · Score: 5, Funny

      This is what you get when you outsource your cancellations department to a copy of Eliza.

      Incidentally, the most fun cancellation experience I've ever had was when I tried to cancel my Discover card. The guy made me an offer which was, honestly, very good, and I would have gone with it had I not already consolidated all my debt onto a different card. I told him I wasn't interested. He asks "Why aren't you interested in getting a better deal?" I said, "Look, I agree with you that it's a better deal. But now you're trying to sell me on it, and in the process you're making me feel stupid. I'd rather not do business with a company that tries to make me feel stupid, I'm just an asshole like that." I was cancelled and off the phone in fifteen seconds.

      Nowadays, you just gotta be rude, man. It saves you a lot of hassle. Being polite to phone folks is playing right into their hands. Fuck it, you'll never see or hear this guy again, insult him and his entire worldview if it gets him off your phone a little quicker. The sanity you save might be your own.

      --
      Hey freaks: now you're ju
    2. Re:AOL is the same way by hazem · · Score: 4, Funny

      I used to play a game called "cheerios" with my younger brother. I would sit on his stomach and hold his hands over his head - pinned to the floor.

      I would then say, "Do you like cheerios", hitting his sternum with my knuckle on each syllable.

      "NO" he might yell

      "Why Do You Not Like Cheer-E-Oos"?

      and so on, until I got bored with it. I had no idea I could apply this working for AOL!

  3. Re:Cancelation times by Rubberpants.net · · Score: 1, Funny

    It is if you've impailed yourself with a DVD shard and are therefore calling 911.

  4. Re:Uniform Consumer Code by TheRealMindChild · · Score: 2, Funny

    Tell this to AOL. I once made the mistake of using one of their free disks to get a dialup account to spend 5 minutes and check my Yahoo Mail. Signup was done on the computer, over the modem, in less then 60 seconds. To cancel, First, I tried to do it with their customer service online.... they gave me a telephone number to call. After 20 minutes of waiting, I got detailed instructions of a form I had to download, fill out, and fax or snail mail to them before they would terminate the account.

    --

    "When life gives you lemons, don't make lemonade. Make life take the lemons back!" -- Cave Johnson
  5. Re:Hmm. by Fishbone · · Score: 5, Funny

    Just a quick observation--you say you don't pay for TV, yet your sig is from a CABLE TV program. I can't decide whether to jack your credibility or call the cable office first.

  6. I'll cancel my NetFlix... by javaxman · · Score: 4, Funny
    at the same time I cancel my Tivo service.

    When they pry the remote out of my cold, dead hands.

  7. Re:Cancelation times by mebob · · Score: 2, Funny

    yep, well they are talking about netflix but it sounds like Netflix might be the only one thats got it together enough to stay afloat.

    Games'n'Flix for example is a mess. My girlfriend and I setup an account and after atleast a month didn't even recieve so much as an email. And then found we coudn't log back in. We email there support multiple times asking for help and didn't get any response. She then decided, to send standard email threatening to cancel the account, something to the effect of I haven't recieved anything yet... I would like some help with my account but no one responds.. If this is how you treat your customers cancel my account.'

    We finally got a reply and really I couldn't do much but laugh. "OK, your account has been cancelled"

    --
    =1000101
  8. Re:Discover is the best! by Satan+Dumpling · · Score: 2, Funny

    I have an MBNA Ebay Mastercard. Every month I get 1% back in Ebay money. It's not cash back, but it's almost as useful. And everybody takes Mastercard.
    On a side note, Discover is the worst about hounding people for late payments. Someone living with me on a temporary basis called Discover from my house. They collected my number from their caller id. Then they called me THREE TIMES A DAY looking for him after he'd moved out, wanting their money. Never mind how many times I told them he don't live here anymore, leave me alone.