Trouble for Tivo and NetFlix Partnership?
lucabrasi999 writes "Well, things may not not be as good for the potential joining up of Netflix and Tivo as once thought. Herb Greenberg, of CBS Marketwatch has a commentary which hints that this deal may not be as great as it once appeared. Why? In short, distribution rights. It appears that Netflix may not legally distribute all of the movies in it's library via Tivo. As a side note, Netflix may also be feeling some economic pressure. It now forces all cancellations occur by phone, making it more difficult to cancel because of a long hold time."
Netflix now forces all cancellations occur by phone
Could some inspiring Business Major retort the Uniform Consumer Rights for us? Off the top of my head, which will not be a good verbatim translation, it states that:
A cancellation of an order must be accepted as in the method original ordered in or in a manner that is faster in speed. Meaning that if signed up electronically than they have to accept an electronic cancellation or any means that would be faster. Like if I signed up via mail than if they have a means of electronic cancellation than they have to accept that too all the while accepting the mail as a cancellation method.
It now forces all cancellations occur by phone, making it more difficult to cancel because of a long hold time."
As a Netflix subscriber, I have a "Cancel Your Membership" button on my account page...
-Chris
With being gone for a while and a two week BB test period, I figured I can't lose. Also, I like the idea of two in-store coupons/month from BB. (It was always the selection that kept me with Netflix, not the pain of a local store.)
The cancel-by-phone only rule must be pretty new, because I cancelled my Netflix subscription *yesterday* (9/8) using the web interface. Took all of two clicks.