Windows Fails 8% of the Time
descubes writes "A Journal du Net article reports that about 8% of Windows sessions require a machine reboot.
The relevant quote (translated from french) is: "The average rate of failures requiring a system reboot has been measured at around 8% per session. This number varies widely depending on the version of Windows. Windows 2000 has a failure rate of 4%, and NT4 is at 3%, whereas Windows XP is close to 12%." The study was originally made by Acadys and Microcost and gathered data from 1.2M machines belonging to about one thousand companies over a period of one month in seven different countries."
I get about half way through starting my reply before Windows crashes on me caus
And what is the reboot rate of various Linux distros? Unless they're willing to do a comparison under the same protocols, I very much hope that no one here points to this as more proof of needing to switch to Linux, even though I know it will come up.
The Braying and Neighing of Barnyard Animals Follows.
If you leave your computer running until it needs a reboot, your "failure rate" by their definition is 100%, even if you reboot only once every 6 months.
I came here to say exactly what you said. The amount of clueless people downloading spyware, viruses, and just general crap onto thier computers is ridiculous, and I'm suprised that the failure rate isn't higher. However, if we were to take a look at the professional usage only, where there are IT depts and such supposedly taking care of the machines, I think that the numbers would be drastically reversed.
This is about rebooting. A crash is not the only time Windows forces you to reboot. You say you shut down daily - only Windows users would regard that as normal.
Our entire user base (Over 1000 machines) has been moved from WindowsNT Workstation and Win2k workstation to Windows XP as a global rollout for our company (40,000+ machines). Given the same userbase, and same admins building the machines we have seen XP behave much worse than NT or 2000 ever did.
This is in a completely controlled environment, where we can use GPO to insure extra software is not installed on the machines, etc... unlike the older installed base.
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... but if the article does not quantify this failure "rate" as mean-time-beetween-failure (MTBF), then the statistic is worthless. 8% of "sessions" requiring reboot is meaningless, without defining how long is a session.
If humans are mostly water, and beer is mostly water, then humans must be mostly beer.
Let me be the first to say "180 days? Wow!!!".
Just kidding. Although I do love the story about the Novell server at some University (in Florida, I believe) which had been running for several years with no reboots and no problems. One day some brilliant tech decided to look for the server and realized that it wasn't there. Nowhere to be found.
Fast forward a couple more years, they were doing construction, and found the server had somehow been put in a closet that had been bricked over - meaning that the server had been running without intervention for close to 5 years without a reboot or software updated. Go Novell! Running on Compaq hardware, IIRC.
seriouslyexcited.net
in my CS department. The amount of crow that is getting passed around is amazing these days as many are being forced to switch to Linux or MacOS X for class in the 400 levels and they realize "uhhh those UNIX guys were right about Windows." The irony of it is that we Mac users are usually very good at helping them get started with OSX.
Still, we can't blame Microsoft for a lot of the instability since there are so many users out there using terrible and/or outdated drivers. Microsoft cannot be blamed for the quality of the drivers that most Windows users have because they didn't write them.
Of course I will say this about Windows. It is nice for the first few months, but then it just begins to become as sensually appealing as a rotten piece of bait fish left on your back porch for a few days in the sun. My Macs frequently have several times the uptimes of the Windows PCs I hear about and the Windows users are shocked, "why are 8 weeks of uptime, your PowerBook is still fast and usable."
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"Windows Fails 8% of the Time"
No. 8% of Windows failures require a reboot. Big difference.
came here to say exactly what you said. The amount of clueless people downloading spyware, viruses, and just general crap onto thier computers is ridiculous, and I'm suprised that the failure rate isn't higher. However, if we were to take a look at the professional usage only, where there are IT depts and such supposedly taking care of the machines, I think that the numbers would be drastically reversed.
According to the article there were no home users involved in this. It was all company workstations from about 1000 European companies. That means it pretty much is all in managed environments with an IT dept looking after it.
The best I can find is this (excuse my babelfish translation) from TFA:
"To also note, without surprise, that 95% of the stations customers are equipped with a Windows environment, version 2000 being prevalent at the professionals. In place under 42% of the stations, this version largely replaced Windows NT 4 which counts nothing any more but 16%. As for Windows XP, it pains to find its public, in particular at the industrialists who choose to 83% for Windows 2000. Only the service companies have 5% of their data-processing park under Windows XP while the general average is around the 2%."
Which is about the best I can find for figures breaking down how the different versions were distributed. It seems like XP was largely uncommon except at service companies (and was then still uncommon), so maybe you could claim low sample size - but there were 1.2 million workstations in the total sample, so I don't think that'll wash either.
If someone with far better French than me could provide a proper translation of the relevant paragraph I would be grateful.
Thanks.
Jedidiah
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The XP box on my desk at work has never crashed by any fault other than my own (testing funky code), but the higher end "gaming" box at home has crashed a number of times. Usually while playing a game.
Personally I blame the craptastic drivers from both nVidia and ATi. They're hell-bent on getting the most flips per flooble and the stability of the drivers suck.
ATi adds a lame new interface (which crashes) called "Catalyst Control Center" while the actual usability of the drivers is swirling down the toilet. All new releases focus on little tweaks in their $500 dollar range cards to make it benchmark fastest in Doom 3, while support for the cards people actually own dwindles.
For instance, if I try to play Doom 3 with anything higher than "Medium" settings, my machine will hardlock. Radeon 9800, no tweaking or overclocking, just the latest "stable" drivers.
This isn't an anti-ATi rant, I had the same bullshit with nVidia.
Barring a hardware faulure, it's virtually always the video drivers fault, since it actually has the power to bring down the system.
I'd say the higher instance of XP bombs reflects it's status as the current PC gaming platform.
I blame nVidia, ATi, and Microsoft for "certifying" their instable, shit drivers. Driver certification really just means your check cleared.
What can they do about it, though? I'd gladly sacrifice a few FPS for a stable machine. But when a driver release gets less "3DMarks" than the one before it, the little kids throw a fit on rage3d and other sites.
I don't need no instructions to know how to rock!!!!
It was at least 3 years and at the University of North Carolina according to this page. Search that page for "Server Missing No More".
Unless, of course, there was more than one Novell server walled in at a university for several years...
Trolling is a art,
This is about rebooting. A crash is not the only time Windows forces you to reboot. You say you shut down daily - only Windows users would regard that as normal.
Not true - I'm a mac user, and I shut down alot. Every time I a finished at the laptop I shut down the lid. When I'm ready to work again I have to do a start up - I start by lifting the lid up.
Pretty much the same really.
Not.
Michael
There is no cryptographic solution to the problem where the intended receiver and the attacker are the same entity.
But in an enviroment filled with Google Bar, Webshots, Gator, Weatherbug and other crap, not including the pure spywear and viruses, the PCs will fail. It has nothing to do with the OS, but everything to do with stupid users, and a lazy and ineffective IT department.
Hoist Number One and Number Six.
If every a story itself was a troll this one is it. I hate Windows too but the story is misleading as Taco refers to it. It only 8% of windows FAILURES need rebooting as the solution not an 8% failure rate.
I run both Linux and Windows desktops. I reboot about one every two weeks and then usually it is because I've installed a patch or program that requires a reboot to work. In general most of my apps that I run are stable and I get rid of those that aren't.
X-Windows crashes more often for me the MS Windows does. But at least all I have to do for X is restart the X server. MS Windows I do have to reboot. Both are a pain but a full reboot is more painful.
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"Windows users obviously have a different expectation of "stable" from Linux users."
I've been saying this for YEARS!
A Windows user will say "uptime" and mean "time since I had a blue screen" but will NOT count the daily / weekly / whatever reboots they perform.
If Windows starts to go sluggish, they reboot. But they do NOT consider that a break in their "uptime" NOR do they consider that a crash.
# uptime
08:34:13 up 115 days, 18:12, 1 user, load average: 0.10, 0.04, 0.01
That's because I had to move it a few months ago. Everything is current except the latest kernel.
Now I just KNOW I'll see posts from Windows users talking about their "uptime" and so on. But too many of the Windows patches require reboots. Here are the scenarios:
#1. Unpatched Windows box with high uptime.
#2. Patched Windows box with low uptime.
#3. User who does not understand uptime.
At the risk of sounding like I'm defending MS, note that in your case you've had one continuous 4 year session. If it ever crashes, your OS has a really shitty failure rate. Lies, damned lies and statistics.