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Appeals Court Says ADA Doesn't Cover the Web

tassii writes "In this article from CNet, the 11th Circuit Court of Appeals on Friday upheld a lower court's decision from October 2002, which concluded that Web sites cannot be required to comply with the 1991 disabilities law."

47 comments

  1. Other benefits of well-designed html documents by Rikus · · Score: 4, Interesting

    Although I am by no means in favor of requiring web designers to build their documents a certain way, there are plenty of good reasons to do so that will not only benefit the disabled, but also those using text-browsers or special clients that take advantage of the structure of a page to display only the parts of interest to the user.

    If web designers focused more on the information they want to deliver rather than its appearance, this would be less of an issue.

    1. Re:Other benefits of well-designed html documents by gl4ss · · Score: 2, Insightful

      ...also mobile browsers.

      decently put out websites are readable on those as well.

      the funny thing about this of course is that it doesn't really take extra effort, just a bit of brains, to make the site so that it's readable on just about anything.

      --
      world was created 5 seconds before this post as it is.
    2. Re:Other benefits of well-designed html documents by ttfkam · · Score: 1

      ...but since web designers often don't focus sufficiently on the information, regulations are perhaps necessary. This isn't dictating an exact format for a page. This is simply laying down some basic guidelines on top of which the web designer is free to do as he or she pleases. Just adding alt attributes to images and clearly defined form elements solves 99% of major accessibility issues. Compared to installing a concrete ramp as an alternate entrance/exit to a building, the cost of web accessibility is peanuts.

      --

      - I don't need to go outside, my CRT tan'll do me just fine.
    3. Re:Other benefits of well-designed html documents by St.+Arbirix · · Score: 2, Funny

      If web designers focused more on the information they want to deliver rather than its appearance, this would be less of an issue.

      Tell that to the porn sites.

      --
      Direct away from face when opening.
    4. Re:Other benefits of well-designed html documents by slungsolow · · Score: 1

      The main job of a web designer for a commercial site is to create something that is memorable for the end user. You want them to come back. Thats why you find these whiz bang filled pages with hundreds of images, table based layouts and seizure inducing flash animations.
      Once the HTML (or XHTML) spec is fully realized and utilized these type of accessibility issues won't be around. Properly (standardly) marked content is the way to go, so if you want to see Section 508 in the marketplace (the interet marketplace that is), support organizations like the w3c and mozilla. They are the future of the internet and the internet is the future of everything.

  2. even when they mean well, congess screws things up by humuhumunukunukuapu' · · Score: 1

    the ADA - great idea, some great effects...a great hassle for a lot of other people.

    why is it so damn hard to just do the 'right' thing for once? the public is stupid enough that you could do the opposite of what they want, put a commercial on TV about how it was a good thing, and they'd forget about it anyway and be happy. we're worse than sheep - as a whole we are about as smart as a shrimp or maybe a minnow.

    Nevermind Survivor is coming on, gotta go. Pass me the potato chips.

    --
    i saw the baby, and the baby looked at me
  3. On the other hand... by Anonymous Coward · · Score: 5, Informative

    USA government websites have to comply with Section 508, UK and Australian websites have to be accessible to disabled people, and lots of EU countries are implementing or have already implemented similar laws. In particular, the UK Disability Rights Commission has already stated in plain terms that the Disability Discrimination Act applies to websites, and in Australia, the Sydney Olympics Committee were successfully sued for tens of thousands of dollars because blind people couldn't use their IBM-developed website.

    The trend in web development is towards greater accessibility; for the most part sticking with valid HTML 4.01 and following sound development principles like graceful degradation is enough to be accessible.

    1. Re:On the other hand... by Anonymous Coward · · Score: 0

      for the most part sticking with valid HTML 4.01 and following sound development principles like graceful degradation is enough to be accessible.

      Just to follow up on my own comment, from the article:

      Gumson, who said he had a screen reader with a voice synthesizer on his computer, asked the judge to order Southwest to provide text that could serve as an alternative to the graphics on its site

      If they had used valid HTML 4.01, this would already be in place - the alt attribute that provides a textual alternative to an image is mandatory in HTML 4.01.

    2. Re:On the other hand... by sartin · · Score: 1

      If they had used valid HTML 4.01, this would already be in place - the alt attribute that provides a textual alternative to an image is mandatory in HTML 4.01.

      The simple presence of an alt attibute does not necessarily help. Whether through inattention, or malicious compliance, many sites have alt attributes with such informative text as "img0573957.gif" or "1x1 transparent GIF". In the case of the former, it might be a critical image used to convey information. The latter is an example crying for use of alt="" for an image that conveys no meaning.

      It's not really hard to get an accessible site. In a couple of days, a blog will be added to the Team Navanax web site to describe the efforts of a semi-random team of geeks to grok web site design, accessibility, and put up a new web site in 9 hours on October 2. This is part of an accessible web site competition put on several times a year in various locations by Knowbility

    3. Re:On the other hand... by Spudley · · Score: 1

      It's not really hard to get an accessible site.

      Yes. And that's what I find really ironic here. They probably paid the lawyers more to avoid having to do it than they would have had to pay the web designer just to do it anyway.

      --
      (Spudley Strikes Again!)
    4. Re:On the other hand... by HTH+NE1 · · Score: 1

      Most likely sites that have alt attribute text of "img0573957.gif" or "1x1 transparent GIF" are generated by so-called wysiwyg web page layout software. There are programs that will happily introduce unnecessary columns in tables 1 pixel wide just because the designer didn't care enough to line up his images properly.

      Some websites can achieve great bandwidth savings with the simplest of changes. I put together a revision of one site that reduced markup weight by 75% and image weight even more by the introduction of a single client-side image map in place of a bunch of linked images positioned by tables. It also made it far more accessible.

      The original software used to create that site was NetObjects Fusion (poss. 4.0). I always thought that that product name should have been "NetObjects to Fusion".

      --
      Oh, say does that Star-Spangled Banner entwine / The myrtle of Venus with Bacchus's vine?
  4. Makes sense by crowdozer · · Score: 0, Offtopic

    ... as the internet is not a public place but just a glorified hard drive full of porn.

  5. Re:even when they mean well, congess screws things by humuhumunukunukuapu' · · Score: 1

    and when I mean well, I screw up :)



    (i'm in the shrimp category)

    --
    i saw the baby, and the baby looked at me
  6. A shame by ttfkam · · Score: 1, Insightful

    The court cited the fact that the Internet wasn't listed in the 1991 law. ...which of course is to be expected since lawmakers would have been unaware of anything called the Internet back in 1991. To assert that the Internet is not a "place of public accomodation" is lunacy considering the ever-increasing amount of goods and services available over the Internet and amount of time the average American spends online.

    Considering the fact that the ADA covers such items as cement walkways without overly tight turns and the installation of elevators, I find it hard to believe that the comparatively inexpensive addition of alt attributes to images and clearly defined form elements constitutes an undue burden on businesses and the web at large. I also find it hard to believe that exclusion of the Internet and Internet-related facilities from the ADA is consistent with the spirit of the law as written in 1991. Does anyone truly believe that if common knowledge of the Internet existed back in 1991 that the ADA would not have included it in its guidelines and requirements?

    --

    - I don't need to go outside, my CRT tan'll do me just fine.
    1. Re:A shame by nharmon · · Score: 4, Insightful

      Lunacy is interpreting a law that was intended to give disabled people access to buildings to mean a website has to be written a certain way.

      Please remember, that this could have freedom of speech implications. This would be like requiring protestors to talk a certain volume, because some in the audience may not hear what he/she is saying.

      As far as spirit of the law...since you can't tell me with 100% accuracy the spirit and intent of every congressman and senator who voted for this law, all we have to go on is the wording. And the wording does not support your position.

    2. Re:A shame by Anonymous Coward · · Score: 0

      It seems to me that the ADA is all about the journey, not the destination. It describes rules to enable disabled people to get around as well as enabled people.

      Also, if the cost of a measure is a large part of your argument for something... your argument may have a lack of real substance.

      Just a thought.

    3. Re:A shame by pauljlucas · · Score: 3, Insightful
      The court cited the fact that the Internet wasn't listed in the 1991 law. ...which of course is to be expected since lawmakers would have been unaware of anything called the Internet back in 1991.
      Congress is free to amend the ADA by specifically adding a provision for the Internet. You're free to write your repsentatives to urge them to do it.
      --
      If you reply, do so only to what I explicitly wrote. If I didn't write it, don't assume or infer it.
    4. Re:A shame by ttfkam · · Score: 2, Insightful

      Blogs are not affected by this. This is not some cut and dried freedom of speech argument. Businesses have government-imposed limits all the time -- ADA guidelines for access into and out of a building for example. As far as free speech goes, businesses are not allowed to say that their hair dryer cures cancer. Is this an abridgement of free speech.

      Accessibility in (commercial) web sites is not restraining speech; it's adding more content. Accessibility is not about removing images. It's about adding meaningful alt attributes to those images. How is free speech hurt by adding labels to forms -- which incidentally can be removed with CSS so that precious aesthetics are not lost but screen readers can still use.

      Take a look at the W3C accessibility checklist. Of the three levels, the first is downright simple. Level three is definitely more work, but with a visually impaired tester or two and XHTML+CSS, it's more than possible for all but the smallest of businesses with an online outlet.

      But in answer to your question, yes, I would lay money that the congressmen who voted for the ADA would have included commercial web sites had they known about them.

      The wording doesn't support my position because it only explicitly lists physical places like restaurants? Maybe this is because interaction with businesses was only possible physically prior to 1995 (or so). Accessible websites are the cheapest, simplest, and one of the most straightforward ways to make a business usable by the physically disabled. To say that businesses have to put in a concrete ramp so that those with wheelchairs can get access -- even if they are less than 1% of the customers -- but a website can be completely inaccessible for the visually impaired is lunacy.

      Point #1: Southwest was offering special deals over the Internet that are not available via phone or other alternative. This means they were offering a commercial service that notably excluded the visually impaired from taking advantage simply because they were visually impaired.

      Point #2: Southwest has since revamped the website so that this is no longer the case. For something that squelches free speech or would be prohibitively expensive, they sure fixed the problem quickly while keeping the same look for fully-sighted users.

      Is it more effort than not worrying about accessibility at all? Certainly! But "easier" wasn't the point of the ADA and shouldn't be the primary point for web accessibility.

      --

      - I don't need to go outside, my CRT tan'll do me just fine.
    5. Re:A shame by ttfkam · · Score: 1

      Excellent point.

      --

      - I don't need to go outside, my CRT tan'll do me just fine.
    6. Re:A shame by avalys · · Score: 1

      The job of the justice system is not to decide what the law should be, it's to decide what the law is.

      If the ADA was written so as not to be extensible to the Internet or other forms of new technology, then that's Congress' job to fix, not the courts'.

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      This space intentionally left blank.
    7. Re:A shame by avalys · · Score: 1

      It isn't the job of the justice system to decide what the law should be. Its responsibility is to decide what the law is.

      If the Internet and other forms of new technology weren't included in the ADA, then that's a problem Congress has to deal with, not the courts.

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      This space intentionally left blank.
    8. Re:A shame by EllF · · Score: 1

      As far as free speech goes, businesses are not allowed to say that their hair dryer cures cancer. Is this an abridgement of free speech. No. A business is not afforded the rights granted to citizens, despite the legal fictions that are sometimes used in considering corporations.

      --
      We who were living are now dying
      With a little patience
    9. Re:A shame by Darth_Burrito · · Score: 1

      the comparatively inexpensive addition of alt attributes to images and clearly defined form elements

      As someone who has been dealing with ADA compliance issues off and on all summer and will continue to deal with them for the next four or five months (please let it be done by then) let me just say that is just the tip of the iceberg.

      Before I continue on my rant, let me just say that 90% of the web sites where I work are made by an average office worker with frontpage or dreamweaver. That is to say, they don't really have a clue what they are doing, however they are capable of publishing a whole lot of content and it's generally usable by normal people.

      However, now the ADA police are requiring everything be compliant. Here are some of the official rules (I've found there are unofficial ones as well). Incidentally, that link I just made is against the rules because the only text in the link is "here" and the rules require the text of the link to make sense when taken out of context.

      Usage of flashy web development tools is more or less forbidden because it is difficult to impossible to make many Flash and Javascript things "equally" (whatever the hell that means) accessible. Multimedia projects are on hold until we can figure out how to do close captioning and then find the time and resources to do it. Now there is a new emphasis on making things extra simple because we know simple is accessible even if it looks like crap and is therefore more difficult to use for most people. New content is being published while old content is being revised.... etc.

      The best part is I'm sure we're not even creating accessible web pages. To do that we'd need to be testing the pages in the top two or three screen readers (Jaws, Home page reader, ?), but Jaws costs more than Visual Studio and the people making the web pages don't have the authority to make that purchase and the people demanding accessibility aren't supplying the merchandise. Furthermore, I don't think they people making the demands or the people making the sites realize their pages have no chance of being accessible unless they can check them regularly with screen readers.

      It's like doing web development without checking your output in a browser and yet everyone just pats themselves on the back for a job well done. The sites still aren't usable and developers and end users experience crippled and reduced sites as a result.

    10. Re:A shame by Darth_Burrito · · Score: 1

      I've been wondering something for a while... JAWS, one of the leading screen readers, costs $1100 for pro and $900 for standard. Is this a scam? Are they actually charging the blind this much? Does disability pick it up? I have this weird probably unjustified feeling that this company is making all of their money selling to government institutions that are being forced by regulations to buy their product.

    11. Re:A shame by Anonymous Coward · · Score: 0

      However, now the ADA police are requiring everything be compliant. Here are some of the official rules

      Sorry, I don't trust anybody who refers to alt as a "tag" to be knowledgable enough to give an informed opinion on such matters.

      (I've found there are unofficial ones as well)

      The ADA is the law. Are you telling me that you can be "unofficially sued" for breaking the "unofficial law"?

  7. However... by phraktyl · · Score: 2, Insightful

    That doesn't mean that web page designers should blatently disregard disabled users, either.

    Well-designed pages, with structured CSS layouts and tags (as opposed to sites using huge layout tables, frames, or bleeding edge CSS to get browsers to do backflips) look great in most browsers (and all recent browsers), are readable in all browsers, and are easily read by text readers and other devices.

    --
    Karma: Marginal (mostly due to the border around the website)
  8. Appeals Court DOESNT say ADA Doesn't Cover the Web by Bazzargh · · Score: 4, Informative

    .... would be a more accurate title (for the CNET article too). If you read the judgement[1] you'll see the case was dismissed because the appeal used a different theory of the case not argued in the original hearing; it seems this would require a whole new suit (IANAL, etc).

    On the plus side, as the new theory was not judged on its merits, this doesn't form precedent.

    [1] asking /. to RTFJ is a step beyond even RTFA I know...the gist: in the original hearing the plaintiff argued that the website is a "public accomodation" and lost; the appeal argued that the company as a whole is a "public accommodation".

  9. Ada covering the Web? by ex_ottoyuhr · · Score: 1

    Of course Ada doesn't cover the Web! That's what Java does! You can see that plain as day, just look around Websites; you can see a whole lot of "Adascript" and "Ada Runtime Environment" out there, can't you?

    Jeez, only in America would we need a court to tell us something this obvious... :)

  10. Just to be clear, this was from the lower court by Anonymous Coward · · Score: 0

    The appeals court did not come to the conclusion cited in the parent. This was the ruling of the original case (i.e., old news).

    The appeals court "[Acted] largely on procedural grounds" in dismissing the case. The appeal was dismissed because the plaintiff didn't do the appeal correctly.

    I think that most people would agree that the Internet would have been included in the ADA had it been as large in 1991 as it is today.

    On the other hand, this statement from the original ruling is one that I think is quite important to keep in mind:

    "To expand the ADA to cover 'virtual' spaces would be to create new rights without well-defined standards," Seitz wrote in a 12-page opinion dismissing the case.

    To simply wave your hands and say that "the Internet" is a public space would be overly broad. Very precise categorizations of what sites the ADA applies to need to be created. As private homes are not covered by the ADA, neither should private home pages. Accessibility is a good thing, but it can be too much work for some private webmasters to try to overhaul.

    1. Re:Just to be clear, this was from the lower court by ttfkam · · Score: 1
      To simply wave your hands and say that "the Internet" is a public space would be overly broad. Very precise categorizations of what sites the ADA applies to need to be created. As private homes are not covered by the ADA, neither should private home pages. Accessibility is a good thing, but it can be too much work for some private webmasters to try to overhaul.

      The ADA concerns commercial (and government) entities and not private residences and the like as you say. If an entity is governed by the ADA when they are constructing a building, why are these rules not applied to websites?

      If Jane Doe has a vanity website taking about her cats, I do not see how it is ambiguous. Perhaps if someone is writing for free and puts up a PayPal link, this could be fuzzy. But Southwest Airlines? Is there any ambiguity about their commercial status?

      Instead of throwing the baby out with the bathwater, why not treat the clear cases with established rules and punt only on the ambiguous ones?
      --

      - I don't need to go outside, my CRT tan'll do me just fine.
  11. Ignore headlines by Piquan · · Score: 4, Insightful
    In many newspapers, the headlines are written by somebody different than the story's author. The headline writer quickly skims the story, and puts down whatever he thinks will be good.

    Here, that process gave us the headline: "Disabilities Act doesn't cover Web, court says" on cnet. The /. headline is essentially just a rephrasal of that: "Appeals Court Says ADA Doesn't Cover the Web".

    But this isn't what happened. The cnet article starts off saying: "Acting largely on procedural grounds," indicating something rather different. The article says that the appeal was disallowed because there was a procedural error. In particular, the plantiffs used a different argument in appeallate court than they did in the district court, which is generally a no-no. So the appeallate court had no choice but to dismiss the appeal.

    But it's clear that this isn't them saying that the ADA doesn't cover the web. "In declining to evaluate the merits of this case, we are in no way unmindful that the legal questions raised are significant," wrote one of the three judges. That's in the article. If you read the judgement itself, it says in the introduction, "Unfortunately, we are unable to reach the merits of this case, however, because none of the issues on appeal are properly before us. Accordingly, we are constrained to dismiss the appeal."

    From reading the judgement, I get the impression that the judges are sorry they didn't get to decide the issue. It's almost apologetic in tone, and comes close to giving the plantiffs "hints" on how they might argue a similar case next time. But they're not allowed to review issues that weren't raised in the district court, unless there's a really good reason. You can read the judgement for details; it spends most of its length discussing why it can't examine this case.

    The headline here is just plain wrong; the appeallate court said nothing of the kind. Don't believe headlines.

  12. "place of public accomodation" by ttfkam · · Score: 1

    I agree with you partly, but "place of public accommodation" not applying to a web site? You will forgive me if I don't consider websites fitting that definition an extension any more than the first amendment applying to a telephone conversation an extension. The intent seems clear even if technological advancement makes the original wording seem vague.

    The ADA was passed so that those with various disabilities could function independantly in our society and take advantage of the goods and services available to everyone else. With more and more time spent online, I don't see how stripping the visually impaired of these goods and services at a whim (or through laziness or inaction) is somehow consistent with the ADA.

    --

    - I don't need to go outside, my CRT tan'll do me just fine.
  13. For the last time... by FooAtWFU · · Score: 2, Funny
    ADAscript is not ADA!!! One is compiled to bytecode and then JustInTime-compiled and executed by a browser plugin, the other is interpreted by the browser itself.

    Oh, wait, I was getting confused with something else. Carry on.

    --
    The World Wide Web is dying. Soon, we shall have only the Internet.
  14. Oh for Christ Sakes by Anonymous Coward · · Score: 1, Interesting

    I bet these ADA retards want the Mona Lisa modified to make it handicap accessable.

    These are the same lunatics that tryied to sue an automotive garage in MN because they wouldn't hire a blind mechanic! Good luck trying to cut the brown wire jackass!

    These are the same lunatics that preach such nonsense as requiring an elevator be installed in a two story bookstory in a historical building, then when they are denied the permit because the building is on the registry, they fine the store out of existence.

    This is the same ADA that complains about national forests not being handicap accessable so they have to rip up the forest to put concrete\asphalt roads so the people in wheelchairs can "Get in Touch With Nature"

    I DEMAND that the art community make their painting handicap accessable by having a richly written brail impression made ON the painting so our blind can enjoy the original painting versus some inferior, 3rd party description.

    I DEMAND that they make the NFL handicap accessable and require that a certain % of players on a team handicap to ensure they are not excluded from athletics! Hell why stop there, how come there are no blind Archers in the Olympics!?

    Need samples of the BS try http://www.cato.org/pubs/regulation/reg18n2e.html
    http://www.nfb.org/bm/bm99/bm991205.htm
    http://w ww.ksby.com/home/headlines/1007301.html
    http://ww w.freerepublic.com/focus/f-news/1222066/p osts
    http://www.buildings.com/Articles/detail2.as p?Arti cleID=100297
    oh hell just go to yahoo or google and type in ADA abuses there are so damn many of em it's sick.

    If someone went around killing trial lawyers I'd seriously have to think about leaving free ammo outside my door with a Thank You sign..

    ADA - Got to hell, I'm sick of you BS whining you petty SOBs.

    1. Re:Oh for Christ Sakes by kenp2002 · · Score: 1

      You Said:

      If someone went around killing trial lawyers I'd seriously have to think about leaving free ammo outside my door with a Thank You sign..

      I think I found my new email tag!

      --
      -=[ Who Is John Galt? ]=-
    2. Re:Oh for Christ Sakes by magefile · · Score: 1

      Wrong, wrong, wrong.

      "Reasonable accomodation". Sure, it goes overboard occasionally, and there are disabled folks who are assholes - but there are no more of them than there are in the able-bodied community.

      As for the automotive garage, there are different levels of blindness, and there are ways to work around not being able to distinguish color. If the blind guy actually couldn't do the job, then the case would (most likely) be decided against him. I'm not familiar with the historical landmark case you reference, and I suspect there's more to the story than you're telling - or that you are lying.

      As far as the NFL and the Olympics, there are disabled sporting groups (Paralympics? America's Athletes with Disabilities?) - we're not trying to get into leagues we don't belong in. And the art thing, again, is BS - "reasonable accomodation" is the test.

      Now, to dispute your links:
      The first link is rather lengthy, but I would point out that when it says, "so and so sued for ___ bogus reason", that means someone sued - not that they won.
      Second link: he's entitled to his opinion. Most of us disagree, however.
      Third link: there are bogus lawsuits all the time. Doesn't mean the underlying law is bad, though.
      Fourth link: this is essentially a dupe of link #3.
      Fifth link: this actually proves my point: bogus lawsuits can be fought.

      There are abuses; but there are many more good uses of the ADA (and it's not a group, as you seem to think - it's a law). As a recent example, note this googlecache of an article in the Chicago Sun-Times. It's about a 10 year old in a wheelchair, an immigrant from Columbia. The condo association of the building where his family lived verbally abused him and his family because they refused to come in the back door. The association claimed he was causing damage to the front door; this was false. By going to court, his family has stopped the verbal abuse and is now allowed to come in the front door.

  15. The only screw up in the ADA law by Mycroft_514 · · Score: 1

    is that it is TOO broad. I used it several years ago. (and no, I wasn't one of those sueing because I wear glasses. My case is almost word for word the same as the example they use to explain the law).

    The problem is that too many people are trying to use it for things it was never intended for. This website thing is an example. It is wasting the courts time when they could be working on cases that MATTER.

    1. Re:The only screw up in the ADA law by chocochip · · Score: 1

      Did you mean "on cases that MATTER to you?" Just because you don't happen to feel it's important, doesn't mean that it isn't important to someone. How else could they pursue a remedy. The court has now responded that the law does not apply, and interested parties can lobby to change the law.

      Personally I think a case could have been made that in the 'spirit of the law' accomodations should be made for the blind. Plus, it's just good design and business sense.

  16. Anyone know by NeMon'ess · · Score: 1

    Are co-location sites required to keep aisles and cages wide enough for those in wheelchairs to maneouver? Don't most racks put some equipment higher than the wheel-bound can reach? If so there must be an exception, probably related to the requirements of the job which is also why high-rise welders are able-bodied.

    1. Re:Anyone know by bluGill · · Score: 1

      Maybe. The law is only requires that reasonable accommodations be made, it is up to the courts to decide what is reasonable. In general though it is obvious in most cases.

      If a wheelchair bound person applies for a job in a computer room they are required to make reasonable accommodations. My guess is that would come out to mean now, because while moving racks farther apart is reasonable, making them short enough so that they can be reached from a wheel chair is not.

      However that is only for the position of maintance tech in the racks. If there are separate teams, one just fixes machines and the other removes them from the rack they would be required to make the fix area accessable. If the wheelchair guy can do the work, he must be considered on his merits for fixing the machines. A sysadmin job where the hardware is never touched must be made accessable.

  17. sysadm job w/o touching hardware ? by Anonymous Coward · · Score: 0

    A sysadmin job without ever touching hardware ? How do you cable the servers ? How do you diagnose problems when the machine just won't come up ? Etc.

    1. Re:sysadm job w/o touching hardware ? by magefile · · Score: 1

      I did this for a while, and will probably do it in the future. Some stuff can be reached (some cables, most displays, many power buttons), other stuff can't. If you're in a large office, you're probably working in a group anyway, and your responsibilities can be focused towards the software end. In a small office, flexibility is there - get others (non-IT folks) to help with the small stuff ("hey, Joe tripped over the cord, can you plug it back in"), set stuff up differently (a few shelves of machines where you can reach it, with storage for other folks down below), whatever. The point is, there's always a way to make it work.

      I hate comments like the parent because they rush to assumptions when the author obviously has little or no experience with disabilities.

  18. Very good points by ttfkam · · Score: 1

    After making a site WAI-AAA compliant (temporarily), I am aware of the issues you've brought up. I agree with you about Jaws and absolutely believe that if they made developer toolkits for little to no cost, more sites would be accessible.

    That said, content-driven sites that rely on Flash are an oxymoron. What I have found is that JavaScript should be used for form validation and data hiding (on a content-driven site). This means that the text reader in the worst case scenario gets more information rather than less than their visually-oriented counterpart.

    You have some sympathy from me about the users of DreamWeaver and FrontPage, but since you are getting paid for it, not that much. It's drudgery, but that's why it's called "work." If your users outputted HTML directly from Word or Excel, it would suck for you more, but it doesn't detract from the need for accessibility. In fact, in accentuates the need.

    If the ADA provides a reason for companies to demand accessibility-friendly tools, I am all for it. Will it cause pain? Surely it will. Is the pain worth it? I believe it is.

    Your argument was that 100% accessibility (especially in your strict, academic environment) is prohibitively difficult. My argument was that the bar is so much lower than that in the "real" world, that even minor accomodation of accessibility (such as well-formed, valid markup including alt attributes and form labels) would be an improvement.

    --

    - I don't need to go outside, my CRT tan'll do me just fine.
    1. Re:Very good points by Darth_Burrito · · Score: 1

      I agree with you mostly about Flash and JavaScript taking as minimal a role as possible (although I have seen some nice content driven sites using flash). However, I know many designers feel like someone's just knocked their kneecaps out.

      You have some sympathy from me about the users of DreamWeaver and FrontPage, but since you are getting paid for it, not that much.

      Yeah, it is part of my job, and technically I do get paid (though it's a miniscule amount). On the other hand, it used to be only a very very small portion of my job. It's not so much that I don't want to make pages accessible, it's that I know that, in a world without regulatory pressures, there are far more valuable uses of my time. There's a todo list a mile long and growing. It's also important to note that the primary content providers (ppl using dreamweaver/fp) also have many other things to do.

      All that said and modesty aside, my group is extremely lucky to have me. I imagine most of the little departments around don't have anyone with an understanding beyond Dreamweaver which probably means that they don't even realize how screwed they are.

      Your argument was that 100% accessibility (especially in your strict, academic environment) is prohibitively difficult. My argument was that the bar is so much lower than that in the "real" world, that even minor accomodation of accessibility (such as well-formed, valid markup including alt attributes and form labels) would be an improvement.

      There are really two parts to the argument which probably weren't expressed too clearly in my post. First, the cost is very high, and no one seems willing to address that. Second, even with our "high" standards, I believe that our standards and methods will not result in accessible sites. In particular, I think the infrastructure of web content publishers is not competent to adequately address the issue of accessibility and even if they were, they are not being provided with the tools to do so. In other words, my opinion is that the bar is still so low that all it can do is trip people that don't keep an eye out for it.

      Contrary to my rant and for purely selfish reasons, I'm kinda glad the university decided to make a fuss over ADA issues because if nothing else, it is forcing a redesign of our website, something that was sorely needed... something that I probably wouldn't have had the chance to work on otherwise due to higher priority items. Still, keeping track of all the ADA rules and guidelines, some of which I'm sure can have a detrimental effect for normal users, gives me a big headache.

  19. ADA *does* cover Telecommunications Services by Randym · · Score: 1
    H.R.2273

    Americans with Disabilities Act of 1990 (Reported in House)

    TITLE IV--TELECOMMUNICATIONS

    RELAY SERVICES

    SEC. 401. TELECOMMUNICATIONS SERVICES FOR HEARING-IMPAIRED AND SPEECH-IMPAIRED INDIVIDUALS.

    (a) TELECOMMUNICATIONS- Title II of the Communications Act of 1934 (47 U.S.C. 201 et seq.) is amended by adding at the end thereof the following new section:

    `SEC. 225. TELECOMMUNICATIONS SERVICES FOR HEARING-IMPAIRED AND SPEECH-IMPAIRED INDIVIDUALS.

    `(a) DEFINITIONS- As used in this section--

    `(1) COMMON CARRIER OR CARRIER- The term `common carrier' or `carrier' includes any common carrier engaged in interstate communication by wire or radio as defined in section 3(h), any common carrier engaged in intrastate communication by wire or radio, and any common carrier engaged in both interstate and intrastate communication, notwithstanding sections 2(b) and 221(b).

    `(2) TDD- The term `TDD' means a Telecommunications Device for the Deaf, which is a machine that employs graphic communication in the transmission of coded signals through a wire or radio communication system.

    `(3) TELECOMMUNICATIONS RELAY SERVICES- The term `telecommunications relay services' means telephone transmission services that provide the ability for an individual who has a hearing impairment or speech impairment to engage in communication by wire or radio with a hearing individual in a manner that is functionally equivalent to the ability of an individual who does not have a hearing impairment or speech impairment to communicate using voice communication services by wire or radio. Such term includes services that enable two-way communication between an individual who uses a TDD or other nonvoice terminal device and an individual who does not use such a device.

    Let me repeat the crucial part here:

    any common carrier engaged in intrastate communication by wire or radio

    And what about this:

    Such term includes services that enable two-way communication between an individual who uses a TDD or other nonvoice terminal device and an individual who does not use such a device.

    How does that *not* fit the definition of the Internet?

    --
    DNA is a Turing machine. You, however, being dynamic and emergent, are not.
  20. FUCK the ADA by Anonymous Coward · · Score: 0

    Free ammo indeed. How can I contribute?

  21. Oh for Christ Sakes-I need a new wheelchair. by Anonymous Coward · · Score: 0

    "ADA - Got to hell, I'm sick of you BS whining you petty SOBs."

    And I hope you never end up in a situation were the ADA could benefit you.