FFXI / ISP Incompatibility Shuts Users Out

Posted by Zonk on Thursday September 30, 2004 @07:56AM from the jueno-is-so-far-away-and-my-chocobo-is-tired dept.

falcon5768 writes "Since Tuesday 9/28, an incompatibility between how Final Fantasy XI addresses a network connection with it's Playonline Viewer and Optimum Online's broadband service has blocked well over 1000 players out of the game. The only thing both companies do agree on is that the problem is a minor one. Numerous players have been told by Optimum Online that it is not a priority. Likewise Square Enix has no notice of the problem on their website, but an option on their call menu tells players they are aware of the problem and it is being worked on before hanging up.

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Re:Port 25?!? by MMaestro · 2004-09-30 09:39 · Score: 0, Troll

Actually the problem is the closing of port 25. Chances are you've never played FFXI since its IMPOSSIBLE TO PLAY THE GAME WITHOUT GOING THROUGH THE PLAYONLINE VIEWER. Yes, thats right, just like how you can't use Windows without Internet Explorer, you can't play FFXI without PlayOnline Viewer. So when PlayOnline Viewer has a problem, FFXI has a problem.
PlayOnline Viewer uses port 25 for its Friends List and won't let the user in until it fully connects. End result : PlayOnline Viewer cannot 100% connect and therefore won't let the user play FFXI. Its not just the e-mail client.