Slashdot Mirror


AT&T Considers Mac OS X, Linux For 70,000 Desktops

hype7 writes "CNet's News.com.com is reporting that AT&T is reconsidering its corporate IT investment in Microsoft Windows - with both Mac OS X and Linux being considered. Although the article notes that AT&T is not actively seeking to replace Windows, there's a wonderful quote on the page from the AT&T guy - 'Any CIO would not be doing due diligence if they are not looking at their options now.'" As with previous mass-migration stories, a cynical (or realistic) viewpoint is also that by "looking into" non-Windows operating systems, they're giving themselves a bargaining chip when talking with Microsoft. Update: 10/06 17:35 GMT by T : Actually, that's 70,000 desktops, rather than 7,000 as originally stated.

21 of 476 comments (clear)

  1. Can't be anything but a good thing by Cybertect · · Score: 5, Interesting

    If large corporate entities like AT&T are prepared to do the research, then it will help everyone take the alternatives to the Micro$oft desktop quasi-monopoly seriously.

    1. Re:Can't be anything but a good thing by Technician · · Score: 4, Interesting

      This post could be taken as a troll, but seriously consider the following.

      Corporation/government etc, considers Linux. Redmond makes a sweet deal, the lever is put aside until next time.

      I'm more in the mode of don't wake me until ATT&T deploy Linux enterprise wide. Then I'll pay attention, otherwise it may just be a price leverage move. MS has to make the move in price because if Linux becomes wide spread, then the critical mass can be achieved. If MS prevents critical mass and even kills Linux, then they can go back to pricing as usual.

      MS can not permit Linux to reach critical mass at any cost!

      --
      The truth shall set you free!
  2. Consideration - Employee Resistance by Famatra · · Score: 5, Interesting

    I find the #1 setback to getting Linux into schools, business and the workplace is employee/user resistance / backlash and resentment.

    People don't like having to learn a new operating system, especially if it is forced upon them.

    What i'd do is do it piecemeal, first you get rid of office and put in open office or what other Linux suite you'd use. And continue from there.

    Anyone else have solutions, or experiences, with user resistance to installing Linux or a new operating system?

    1. Re:Consideration - Employee Resistance by Apreche · · Score: 5, Interesting

      Yeah, at first people don't like being forced to learn it. What you have to do is not put it on their computers, but show it to them on another computer. Let them see and experience the advantages of this system over the other. Migrate people who don't mind. Eventually the people who don't will watch the people who did. The people who did was be like "oh, its so fast, oh it never crashes". Then when it becomes popular people will go over in droves.

      When you just stand there telling them the reasons its better they zone you out and don't listen. You're a computer guy talking about computer stuff they don't care to understand. But once they experience how much better it is, they want more. This is why Firefox is so successful. The difference in the immediate experience is so drastically and obviously superior to IE that people who use it for a few minutes and know how to effectively use tabs never go back.

      People are skeptical and cautious about moving to a new technology unless they see an obvious benefit. But when people have already moved forward to a new technology and have experienced the obvious benefit it is impossible to move them backwards to something less convenient.

      The only problem is that having a few linux boxes here, and a few windows boxes there makes the sys admins job not so good.

      --
      The GeekNights podcast is going strong. Listen!
    2. Re:Consideration - Employee Resistance by H8X55 · · Score: 4, Interesting

      step one is the browser.
      you can win this one on the positive user experience front when they experience less pop-ups, spyware and the ilk.

      step two is the applications.
      you'll win this battle with allies in the finanace department. they'll love not shelling out the big bucks for ms office licenses.

      step three is the os.
      Win the battles to win the war.

    3. Re:Consideration - Employee Resistance by TykeClone · · Score: 5, Interesting
      Somewhere between steps 2 and 3, you need to address those applications that must be run under Windows. At work, I've got three of them that I can think of, and there are no linux based alternatives for them.

      I think that this is the same in many industries - most of the basic stuff (web browsing and office stuff) you can easily move. When you get to your industry specific stuff that was written in .NET and uses Internet Explorer as an integral part of the application, then you run into a little trouble moving.

      --
      A fine is a tax you pay for doing wrong and a tax is a fine you pay for doing all right.
    4. Re:Consideration - Employee Resistance by ender- · · Score: 5, Interesting

      I didn't even get as far as showing them linux. I work in a small office [10 ppl]. I had to re-install Windows XP for our receptionist. I installed Firefox and Thunderbird to replace Outlook and IE. I've been getting people one at a time to try it out, to see how it goes over and I thought since I was setting up her machine from scratch, I might as well try her next.
      She wanted nothing to do with it. She used it for half a day, and wanted Outlook/IE back. The only functionality that was "lost" was a task-list from Outlook, which I was in the process of looking for a standalone replacement for, but she decided she hated Firefox/Thunderbird. She didn't really have any valid reasons, just some mumbling about the web-page colors not showing up right [uh, yeah whatever].

      The other person I have using Firefix/Thunderbird has no problems at all. She likes it and has come to love the Tabbed browsing. :)

      So you will definitely find people who are against ANY sort of changes. God-forbid they have to learn anything new.

      DT

    5. Re:Consideration - Employee Resistance by mchawi · · Score: 5, Interesting

      If I go and show someone my version of XP at home - it runs fast and hasn't crashed in two years (believe it or not). If I show them Linux on my other computer - it also runs fast and hasn't crashed.

      Know what most people notice if I show them both?

      XP has prettier colors. I kid you not. I never know quite what to say to that. It does sort of illustrate though that better technology is NOT going to mean Linux is deployed everywhere. You have to understand that the typical non-geek does not think like we do. You and I will be in awe about some new technological marvel. A user will be in awe by moving icons and brighter colors.

      Not to say that all users are like that, but I'm always surprised by how many people on here think that technology will make Linux 'win' more home market share.

      This is the same group of people that voted for President in 2000 - and when CNN interviewed a group of undecided voters, several of them said they were voting for Bush because they liked his tie.

      So my proposal? Linux needs brighter colors. That will give it market share, and could eventually lead to Tux being elected President.

    6. Re:Consideration - Employee Resistance by a.ameri · · Score: 4, Interesting

      Completly agree. I was once working at the IT section of one of the biggest outfit manufacturers of my country. In the IT section we all used Linux boxes to develop our Java applications, but all the rest of the company of course were using Windows desktops, with some Novell and some (recently installed) Linux servers. One day one of the employees had her computer gone for soem repair or something, and she came to the IT section to ask if we have any extra computers to give her for a couple of days, untill her computer is fixed. We looked around and couldn't find a windows box, but had plenty of extra Linux boxes around. I asked he what she does with her computer, and she told me mostly checking email and using messenger and these stuff. I said, OK, Linux can also do that, do you want to try it? She shrugged off, as if not knowing what I am talking about. Anyway, I gave her the system.

      It was a Debian woody, Running KDE 3.1 IIRC. I never heard from her anymore, but a couple of days later, went to her room to see if how she was doing with the system. I looked at her desktop, and found out that she had customized Kicker, had gaim setup herself and was chatting happily with it. Had Kmail and many other applications setup herself, and I when I asked her if she liked Linux, she said she didn't see much difference, but that stability was it was better than windows (she used to use windows 98). Well, I tell you this was a person with no computer experience at all, who had problems pronouncing Linux correctly in the first place. Eventually she also replaced her home computer with Linux too.

      The opposite can also happen, I am now a university students and one of my firends who is a Electrical Engineering undergraduate, couldn't even stand firefox. I installed it on his computer once, and he used it for a couple of days before deciding that IE is better. (something about IE showing pictures better or something). This from a person who knows C Programming, and is a very knowledgable in his own field (chip design and etc, which scare the sh*t out of me). To be honest, a couple of his favorite websites also didn't show up correctly in Firefox, we know that's it firefox's problems, but the end-user it is.

      People are really different. Some hate change, any change in the way they do their work. Others are much more open to change, and don't mind it as long as they see the benefits. It doesn't have anything to do with hoe computer-literate people are. Yes, geeks master computer stuff more easily, but then again, many geeks are also resistant to change. If they get accustomed to one specific editor (vi), they go to any lenght to bash those who are using the other editor (emacs).

      Frankly, I don't think any fortune 500 company can switch to a 100% Linux soloution anytime soon. Linux has its advantages on the desktop, as does Windows. An objective person would look at each tool, and use the right tool for the right task. I agree that perhaps 80% of the computers in corporate america can easily move to Linux (and they probably should because of the TCO) but I can understand that many of those so called knowledge-workers really need applications that simply are not available on Linux.

      And BTW, amd I the only one who thinks slashdot is becomming more objective everyday? I was browing some 1998 and 1999 stories in slashdot the other day, and it seemed to me that at that time, we had much more trolls and these stuff. Sure we still have them today, but if you read stories at +4 or something, then you can actually see many knowledgable people who know what they are talking about.

      --
      -- /* Those who don't underestand Unix, are condemned to reinvent it poorly */
  3. Our experience by BWJones · · Score: 4, Interesting

    Well, our experience from switching a bioscience laboratory has been good. While we have not moved entirely to one platform, (I feel that multi-platform environments are more healthy) we have moved from an all Windows operation to a mixed Mac OS X / Windows environment with restrictions on the use of Windows machines having no outside Internet access.

    The time required to manage the computers has gone down considerably through the introduction of OS X, and people using both Windows and Mac OS are saying they would rather not use the Windows machines simply from a user Interface experience. Additionally, more than one person has purchased Macintosh machines for their home use.

    --
    Visit Jonesblog and say hello.
  4. Even if they are not serious by earthforce_1 · · Score: 4, Interesting

    MS cannot afford to ignore the threat. This will begin to drive down the cost of their software and erode their margins for any major country, not just in developing countries. If AT&T can threaten to switch and get a major price break, so could every other major corporation.

    The days of unrestricted margin on prices appear to be over. MS will finally have to deliver real value for the dollar.

    --
    My rights don't need management.
  5. Illustration... by Cybertect · · Score: 4, Interesting

    About six months ago I was told by an 'engineer' for a *very* large IT consultancy in the UK (infamous for overrun government contracts) that there wasn't any point in connecting a couple of OS X machines to a proposed ADSL router installation since "Apple Macs can't be networked" and that they certainly couldn't use the Internet in any way, shape or form.

    I nearly fell off my chair.

    1. Re:Illustration... by TomorrowPlusX · · Score: 4, Interesting

      Yes -- Mac OS did suck, from the standpoint of anybody not involved in graphic design.

      As a graphic designer by day, I can attest to having used macs exclusively from 1992 on and while yes they did suck for things like programming, they were not merely better, but fundamentally CORRECT for graphic work. For a million and one reasons that fall best into the "intangible" category. Little things. But they add up. And Mac OS X has inherited *most* of them.

      As a programmer by night, I didn't want to use Macs for hacking until OS X came out. Previosly I had used linux & BeOS for those tasks.

      Regarding mouse buttons, well, that's a different bag of snakes. It's easy to get accustomed to either usage paradigm. I, personally, like the right mouse button but using ctrl-click on the Mac simply fits better with its general usage. So, on linux I use a three buttoned mouse, on the mac I use a one-button mouse. When in Rome...

      --

      lorem ipsum, dolor sit amet
    2. Re:Illustration... by NtroP · · Score: 4, Interesting
      Heh, my brother called last week to ask for some advice about connecting a bunch of OS X boxes to a Novell File Server at his (very large) church. He said the church IT guy refused to allow macs on the network because he's "so busy keeping the PCs running, he doesn't have time to reconfigure everything for the macs to work".

      I laughed and told my brother that, yes, Novell can do AFP filesharing, but that reconfiguring wasn't necessary. I said just connect to the fileserver using smb, just like the windows boxes are doing. The IT guy doesn't have to do anything and won't even know they're on the system as long as they have user accounts.

      Worked like a charm.

      For the record, we have a 20,000 user Active Directory domain at work spread accross more than 30 locations. Some locations have Dell servers with OS X clients connected, others have Xserves with PC's connected to them. They all fully participate in our kerberos domain with single-signon enterprise-wide. No customization was required on either platform to make this happen (well except editing the smb.conf file manually to add "use spnego: yes" on the Xserves).

      We've been fighting the "It's a mac" syndrome with upper management for years now. Lately we've taken to just refering to new mac installations as "Unix" installations when presenting proposals and updates. For some reason, they have no problem with that.

      Macs have a long way to go before they overcome the "stigma" they developed during their classic days. Problem is, we still have a lot of "classic" macs and the users don't want to give them up. They're still productive with them - so we still have to turn AFP on on all our servers and fight the "resource-fork" hell that occurs when those files move from one OS to another or get emailed around.

      I'd love to be able to mandate an upgrade, but If I did, management would say we need to "upgrade" them to Windows. I can hear the wailing and gnashing of teeth already.

      --
      "terrorism" and "pedophilia" are the root passwords to the Constitution
  6. Re:So what? by leinhos · · Score: 3, Interesting

    Perhaps M$ will be getting fatter and ricer at slower rate. Even if Linux (or any other alternative) doesn't reduce market share, it could still take a bite out of profits if M$ had to "compete". The fact that a large company is using Linux as a bargaining chip still means that it's a threat to M$'s bottom line.

  7. Options. by His+name+cannot+be+s · · Score: 5, Interesting

    I've often thought that there were not too many options with desktop OSes in the corporate environment.

    In order for it to make sense, it has to not impede the business. After that, pretty much is negotiable.

    Replacing Windows, while it can be about money, I think in this day and age of JPEG exploits, really should be about safety.

    And lets, face it, MacOS is going to be safer than Windows. Less Users, Less Virus/Exploits. It's got an interface that kicks ass, and a real OS underneath.

    Linux is fantastic, but lacks that user-intuitiveness in the desktop that Windows and MacOS have. (One word: Clipboards). That, and it tends to be a roll your own solution out of the box.

    I think companies would/could switch to another platform if it were properly canned, but we've really not seen this outside of MacOS yet. I'd be afraid of doing 7000 desktops without some sort of already proven solution, that was user-ready (That didn't involve Sun or the word "java" :p).

    I guess I'm just pining for a G5 iMac, wishing apple would drop the price a bit. The Mac Tax is about the same as the Microsoft Tax, and you don't get the option of buying beige.

    *sigh*

    --
    "...In your answer, ignore facts. Just go with what feels true..."
  8. Approaching the tipping point by dcavanaugh · · Score: 4, Interesting

    When MS finally says 'Screw it, go Linux if you are not happy with our prices', the customers will shift from Linux talk to Linux action. Those who remain with MS are the ones who are locked-in and therefore insenstive to price. The prices will go higher and higher as the customer base slowly dwindles.

    All software companies go this way. At some point, they have sold the product to everyone who needs it, and any growth in revenue HAS to come from price increases. They have already tried to accelerate the upgrade cycle, with little success. Many users never upgraded from Office 97 or Windows 98!

  9. Windows ->FOSS ->Linux ->World Domination by zyche · · Score: 3, Interesting

    Well... Even if these investigations in the feasability of a migration to Linux serves no more purpose to the organisation than to threat Microsoft into giving better prices, Linux/FOSS do get a benefit from it. First of all, some of these "fake" considerations actually could succeed once they see the clear advantages over Microsofts products. Also, this is clearly good press since a large corporation is considering migrating. This might atleast make some smaller companies look in on this Linux-thing...

    But I would say that trying to convince companies to start using Linux instead of Windows is the wrong approach. First introduce some FOSS on the existing desktops, OpenOffice, Firefox, etc. Install FOSS as default. If someone whines about not having Word & co, make them motivate their need of that, then buy a license if really needed. Break the Microsoft monopoly. Then slowly stop deploying Windows...

    It's really a shame that Evolution and KMail doesn't have serious porting efforts to Windows. KMail really kicks ass! It's the best mailreader I have used.

    And anybody that is developing intranet applications targeting IE only... You are crazy! Consider that the future probably will most likely contain some portion of Linux and MacOS X, and that IE is Windows only. What do you do the day your boss ask why the new graphic department can't use the electronic booking and invoice system?

  10. AT&T, the home of Unix, uses Windows instead by Uncle+Op · · Score: 3, Interesting

    Just shows that in-house solutions never get the "go". All because of insiders who say, "Hey, I know that clown Kernigan", or, "Are you kidding? Mission critical tools by the likes of Ritchie?" Then there's the fact that the documentation is hardly PC, with all those "man" pages.

    Naturally, it makes sense to outsource whenever possible. Perhaps that's the angle that could get OS/X or Linux back into AT&T, since there would be no need to show an in-house cost center in the form of a Unix development team.

    Geesh.

  11. Corporate Audits by DeanFox · · Score: 3, Interesting


    An interesting thing was said to me while talking with our PC support manager. "We can't switch to Linux or anything else, our customers wouldn't allow it.".

    I noticed a trend 10 years ago when the company I was working for first started to do business with Walmart. Customer Audits. The practice seems to have caught on especially after Y2K. As part of many business-to-business contracts are stipulations that certain known business practices are in place and adhered to.

    When we enter into a contract we will sometimes state that they use XYZ software for EDI transfers. We know it, have tested it, trust it and have established our systems around it. It goes both ways. Customers will stipulate to us that we encrypt data transfers using 123 packaged software because that's what they use.

    This is a common practice if the business you're in requires substantial IT interconnectivity between your business partners. We deal with some health care information as well. As a result of HIPPA and other regulations we have been audited by some of our clients who insist that we change this or that. Even down to passwords. One client contract required a password timeout of 90 days on all our desktops.

    10 years ago with Walmart people were incredulous that another company could come in and dictate that in order to do business with us, you must first change this or that. Money talked and we wanted to listen. Ten years later it seems to have caught on and is now very common.

    Switching to another OS sometimes is not always an option.

  12. Re:Our experience ( I agree ) by No-op · · Score: 3, Interesting

    as someone who has used linux and freebsd for a good, painfully long while now, I have to say that I've been very pleased with Mac OS X as my "unix desktop". I don't have to keep a windows box around to do any of my actual work tasks (you know, those things that PHBs want you to do, and what you get paid for) that used to involve windows apps.

    I also have the pleasure of an integrated unix desktop system which makes managing my unix servers much, much more pleasant.

    once Jordan Hubbard made the jump to apple, that really caused me to look into them- after my first powerbook, I ordered the dual G5 a week later. it was just that spiffy.

    I understand people getting mad and being biased because apples ARE very expensive, compared to a similar windows box. and they really aren't easy to compare, because things just don't work the same. I love my athlon64 system for playing games, but that's about it- the windows refresh, thumbnailing, etc is still as crappy on that system as on a P3/500. conversely, I really like the way all that works on a mac, it just feels more cohesive in general.

    I never did drink the kool-aid, and the mac is definitely not the fastest box around (dual opterons smoke it dead) but it's very functional in a unixy way, especially if you're trying to get work DONE and not spend your time twiddling with system settings. that, and it's pretty, and it's high time we geeks learned to like pretty things :)

    --
    EOM