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How To Build And Maintain A Good FAQ

Posted by timothy on from the rare-art dept.

comforteagle writes "FAQs have been around since the beginning of the web & most of them still suck. Most of us who build FAQs rely on handcrafting them, but this really isn't necessary anymore. Sean Kerner has written The FAQs on FAQs as an introduction to getting up to speed fast with a FAQ, letting opensource software do the majority of the work, and allowing the author to concentrate on providing good answers. He shortly reviews a few apps, but settles on phpMyFAQ."

6 of 221 comments (clear)

  1. In Soviet Russia .... by Anonymous Coward · · Score: -1, Troll

    Good FAQs maintain you!

  2. include a goatse link in any faq! by Anonymous Coward · · Score: -1, Troll

    include a goatse link in any faq!

  3. Been around since by Anonymous Coward · · Score: -1, Troll

    Newsgroups and BBS's, why do you folks think these things ALL "came from the web"? Are you all just a bunch of Linux weenies????? Or even worse, Mac fanatics?

  4. My company builds software that helps manage FAQs by Saeed+al-Sahaf · · Score: -1, Troll

    My company builds software that helps manage FAQs. How much does it cost to advertise here?

    --
    "Who are in control, they are not in control of anything - they don't even control themselves!" - Glen Beck
  5. Re:I love these recursive names... by maxpublic · · Score: 1, Troll

    FAQs for Dummies

    Wouldn't this be the Slashdot FAQ?

    Max

    --
    My god carries a hammer. Your god died nailed to a tree. Any questions?
  6. Re:MOD PARENT DOWN by Anonymous Coward · · Score: -1, Troll

    lololololol owned (ps, the post was already modded down so you are the dipshit for browsing at -1 and clicking on links on a moddd down post)