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Rio Karma User Review

FuzzyBad-Mofo writes "On 8/24/2004, I took the plunge and bought a Rio Karma digital music player. My needs were simple: Decent storage capacity, Linux friendly, and Ogg Vorbis compatible. The Karma has a generous 20 GB capacity, decent battery life, is OS-agnostic, and plays a wide variety of file formats, including Ogg." Read on for the rest of FuzzyBad-Mofo's review.

Despite living in an urban area, I had a little trouble tracking down a retailer with the Karma in stock. Best Buy was sold out, but Circuit City had them (for full price, boo hiss). I was impressed with the solid feel of the device, and promptly started setting it up. Since I currently only have Linux machines at home, the included software was useless. Fortunately, the Karma also includes Ethernet connectivity through the docking cradle. In minutes the cradle was connected to my Linksys router and a static IP assigned using the Karma's joystick interface (not fun).

Once this was done, I connected via web browser to the Karma's IP address and was greeted with a nice splash page, and a couple of links to download the Java-based transfer software and to visit Rio's Karma page. I initially had trouble with the transfer software, but eventually found the developer's site on the internet; he has improved the software greatly from the version that ships with the Karma.

The docking cradle also has stereo line-level RCA ports, which is nice for integration with a home stereo. I ended up buying a 20' CAT-5 cable to give my Karma a permanent home next to the stereo. It's pretty wonderful to select 4 hours of random music for the evening, and not have to worry about changing CDs. Later, I also bought an RF adapter for use in the car, which works by broadcasting on an FM frequency you simply tune into.

The Karma is not bad to walk around with either. It is a little bulky, and I would prefer a narrower body, but it fits ok in a loose-fitting pants or jacket pocket. As with any hard-drive based player, jogging/running/biking with it is probably not a good idea.

Lockups: the Karma has taken a lot of flak for locking up, and I can't say that it's not justified. The player has locked once when I was loading music on it, in which case I simply reset with a bent paper clip and it was good to go. However, several days ago I was walking with it, attempted to change songs midstride, and it locked hard. Since I was on my way to work with no paperclip in sight (and the unit won't turn off when it locks up), the hard drive spun and seeked for 40 minutes until I got in the office. At that point, the unit was warm to the touch and had drained half the battery. After reset, the unit would not power up properly. Going into rescue mode showed that it was having trouble reading the disk. (crap!) After reading some message boards where others have experienced similar problems, I decided that I had little to lose and smacked it flat down on the desk. The Karma made a little grinding noise and booted up! It has worked perfectly since then, but I'm somewhat concerned about my purchase. Rio only offers a three-month warranty by default, so I would recommend going with an extended warranty if you decide to purchase a Karma.

Scary lockups aside, this has been a great little player. I believe it is Rio's first HDD-based player, and I'm looking forward to seeing future revisions of the Karma.

Thanks to FuzzyBad-MoFo for the review!

18 of 393 comments (clear)

  1. Does not inspire confidence by erick99 · · Score: 5, Insightful

    After reading the review I don't know that I want one of these. The reviewer discusses the negatives: size, lockups, ect. but does not really go into the upside of owning one of these.

    --
    http://www.busyweather.com/
    1. Re:Does not inspire confidence by ratsnapple+tea · · Score: 5, Funny

      But it plays OGG, man! OGG!

    2. Re:Does not inspire confidence by lukewarmfusion · · Score: 5, Insightful

      I agree. If you want it to work as a stereo appliance mp3 server, that's one thing. But I wouldn't expect to take that with me as a portable. One or the other, maybe.

      Portable player? Go with either a low-storage and inexpensive Creative USB player or a high-storage and expensive iPod. Anything in between fails to impress me.

      MP3 server for your home stereo? Slap an 80GB drive into an old box with your favorite flavor of OS and remote connect. It's not that hard; my non-geek brother did this for his house (he's a college senior) and it's impressed the hell out of their party guests.

    3. Re:Does not inspire confidence by ProfaneBaby · · Score: 5, Informative

      I own one of these little devices, and I'm very unhappy with the harddrive performance. Not only does it suck battery life while playing, the drive performance seems to suffer after a while - I can't tell if it's fragmentation from being nearly full, or running while the battery slowly drains is causing hardware failures. The sound, though, remains decent. The multiple formats are nice. The software is actually quite good. It's not the type of player where you throw it out after you buy it because it's garbage, but you may want to think carefully before purchasing it.

      --
      Video Phone Blogs send video messages straight to the web.
    4. Re:Does not inspire confidence by radish · · Score: 5, Interesting

      The plus sides:

      * Battery life (16 hours with mp3, 12 with Vorbis)
      * Gapless playback. This is HUGE for a lot of people. The Karma is the ONLY HD based player which does gapless playback properly. It's the main reason I have one (and would never buy an iPod).
      * Sound quality. Measurably better than iPod, also has fully adjustable 5 band parametric EQ.
      * RioDJ. This feature allows you to choose specific types of tracks (e.g. stuff I haven't played recently) and a duration, and it will build a playlist on the fly.
      * Firmware. Very flexible operation, tons of options (geek friendly!), excellent support from devs on the boards.
      * Ethernet on the dock. Allows use with any platform which supports ethernet & java. So Windows, Linux, OSX, BSD etc.
      * Formats. Vorbis, FLAC, mp3, wma etc.

      There's more, but that's what stands out to me. I bought this thing nearly a year ago (as an aside - why a review now for a player which is pretty much at EOL?) and it's served me very well with no problems at all. The sound quality is great, the interface is easy to use and the gapless playback means I can finally listen to mix & live albums without the fsking pauses.

      --

      ---- Den ene knappen er powerknapp, den andre er Bender voice knapp "Bite My Shiny Metal Ass"

  2. From the next-article-please dept. by jargoone · · Score: 5, Insightful

    This is a terrible "review"! You paid full price (your own fault), and it was a pain to enter the IP address. Yeah, it has a dock. You had problems with the OS, but didn't mention any firmware upgrades that might help solve the problem. You did something stupid that could have broken it. Great.

    What about the sound quality? Battery life? User interface? Build quality? Most importantly, given the audience: why would someone purchase this over an iPod? Those are the things we care about, not your anecdotal experience. This would be fine posted on a review site where more information is readily available, but it's certainly not destined for /.'s front page.

    P.S.: First on-topic post?

  3. OS-agnostic? by karmaflux · · Score: 5, Funny

    The belief that, at our present level of knowledge, we cannot know whether or not an OS exists. Fair enough.

    --

    REM Old programmers don't die. They just GOSUB without RETURN.

  4. Alt review by sulli · · Score: 5, Funny

    Karma: Terrible (mostly the sum of user experiences)

    --

    sulli
    RTFJ.
  5. FYI rio has really bad quality control by spacerodent · · Score: 5, Informative

    I bought a RIO nitrus and had it's hard drive fail within 2 weeks of purchase. I had it replaced 3 times over the next few months and none of the models lasted more than a month when all they did was ride in my back pack as I walked to class. Recently I bought one of the new Rio Forges and it also has problems. Despite being sold as a "sport" model it shuts down regularly during use and Rio refuses to admit any problem with the design despite several pages of experiences just like mine on their forums. I strongly discourage anyone from buying Rio products without an extended warrenty. Here is a good forums to read about Rio products: http://www.rioworld.org/yabbse/index.php?board=16

  6. Rio Karma by lintocs · · Score: 5, Informative

    These things are crap... Everyone I know who bought one has returned it at least once because of the 1" HD "hard locking". One friend has been through 5 units so far, with the average lifespan being 7-10 days per unit.

    I haven't heard similar things about the iPod (anyone?), but I suspect it's the 1" HDs that are to blame, rather than the design of the unit housing them.

  7. Rio Good Karma by saundo · · Score: 5, Informative

    I own one of these beasts too.

    The number one thing that I love about this device is the Rio DJ - Entertain me! function. What it does is looks at the most played tracks in a certain time period (15 minutes to everything on the Karma) and then plays a random mix of them. Awesome!

    The second best thing is the crossfade feature under the Equalizer function. It basically makes a nice seamless mix of music that fades in and out of each track.

    Battery life is great! I regularly get 10hrs of music out of it.

    The only downsides I've discovered are that the little stick selector is flimsy, and the ethernet port is very flaky when it comes to working with switches. Neither my D-Link or Netgear 10/100 switches work with it, so I have resorted to loading the Windows software to load music.

    --
    -- The problem with troubleshooting is that sometimes trouble shoots back.
  8. Banged it on the desk?!? by mreed911 · · Score: 5, Insightful

    Going into rescue mode showed that it was having trouble reading the disk. (crap!) After reading some message boards where others have experienced similar problems, I decided that I had little to lose and smacked it flat down on the desk. The Karma made a little grinding noise and booted up!

    This is probably the most telling sentence in the review. The firmware for this device is not capable of even a REBOOT when there's a hard drive error. NO recovery, NONE. The *only* recourse was a "smack it flat down on the desk," indicating that the firmware had quite obviously tried to get the hard drive to perform some physically impossible task... and banging the HD juggled the heads enough to produce either a good error or knock the firmware out of its loop and find the data it needs.

    Firmware issues... yuck. Wonder if I can convince my web guys to drop their 1U server boxes on the floor when they're being slow to help jiggle those hard drives into compliance???

  9. Archos is open source.. by freelunch · · Score: 5, Insightful

    I have had an Archos for about a year and have been very happy. The open source Rockbox software is great..

    I don't see much point in the Karma. It is expensive.. somewhat unstable.. and like most proprietary products, will be End of Life'd soon enough.

    What I would really like to have is WAV recording capability. Though the MP3 recording on the Archos has worked well and I have sourced at least one concert using it with the line-in and good mics.

    Good recording capability is lacking in most products.

  10. Re:Why do you need the Karma? by Anonymous Coward · · Score: 5, Funny

    Must've been one of those analog CD players then.

  11. Not much confidence, but still a good player. by LiberalApplication · · Score: 5, Informative
    Regarding the lockups, this is a pretty well known issue, and my Karma itself has locked up a few times, but the whack-and-smack solution is just as well known and is surprisingly effective. It's mentioned here:

    http://forums-riovolution.com/index.php?showtopic= 4109

    Basically, you have to whack the unit hard enough that it turns itself off and restarts. Sure, it's unsettling and even embarassing if you have to sit there in a rush-hour subway train spanking a lump of plastic for ten minutes, but it works. And the strangest part of it all: each time you spank it into submission, it will be a significantly longer period of time before it crashes again. After the fourth and last spanking session, it hasn't locked up once in the past five months.

    As for the upside, it has several nice features. The author of the review failed to mention one of the highlights of the Karma-dock's ethernet jack - that it can be used to communicate with any computer that can run Java apps. This turns out to be great, because while the management software can only be installed on windows machines, the Java applet that the Karma serves up via HTTP can be run on Linux and OSX machines. When I get into the office (which is a primarily Mac environment), I just drop it into its cradle, have it DHCP-obtain an IP address (an automatic procedure), fire up the applet from my Power Mac, and I'm free to manage it.

    On the usability side, I've been extremely pleased with the Karma. I never quite understood why all of the manufacturers have banded behind Apple's design of placing the display above the main control cluster. It results in the center of gravity being above your hand, making the device much more likely to slip or be knocked out of your grasp. On the Karma, the controls are placed above the display, so that your thumb wraps around the Karma's upper edge and the entirety of its mass is cradled in the palm of your hand. It might look counterintuitive, but I think that's largely because all of the other players out there have the scheme reversed.

    The firmware is nice, with three user-adjustable 3-band EQ settings slots that you can flip through to best suit the genre of music you're listening to at the time. The main "menu" button on its face can be customized to drop you at one of several menu levels. For example, if you tend to select music by genre, the main menu button can be set to take you right there instead of to the root level menu. The GUI is consistently themed throughout, and while not as minimal as the iPod's, is not aesthetically offensive. One feature I found very cute was the ability to set the play screen (which you'll be looking at 90% of the time) to be dominated by a pair of mostly useless but amusingly retro-styled VU meters. Unlike the iPod, the Karma *IS* capable of gapless playback, which is great if you listen to a lot of mixed compilations or live performances.

    I have only two gripes personally with the unit:
    1) The setting for "shuffle"/"normal" playback is buried several levels deep in the menu system.
    2) The unit has a 4pin jack next to its headphone jack which is obviously intended for an in-line remote control, but no such item exists. Pooh.

    HTH in your buying decisions.

    1. Re:Not much confidence, but still a good player. by rho · · Score: 5, Insightful
      Basically, you have to whack the unit hard enough that it turns itself off and restarts. Sure, it's unsettling and even embarassing if you have to sit there in a rush-hour subway train spanking a lump of plastic for ten minutes, but it works.

      Jesus Christ on a popsicle stick... what part of "totally stupid" can you not discern from this scenario? Whacking your hardware is NOT, repeat NOT an acceptable option while troubleshooting. Apple tried this with the Apple III and (rightly) got reamed for it. Almost anybody between the ages of 25 and 35 still has active muscle memory for blowing on an NES 8-bit cart, slamming it into the console, and then whacking the side in order to play Mario Bros. That's not because the 8-bit NES was an aerobic device--that's because the device and the design was a piece of shit.

      In case somebody is too slow to follow this, here's a Cochran-esque mnemonic--"If you have to hit, it's a piece of shit."

      Slashdot reviews are a total joke. Any sane reviewer would have gotten to the lockup and dropped the review score by a third. When they discover it's a fairly widespread problem, they'd register riokarmasdirtysecret.com and drop the score to a third. When they found out about the generally accepted solution to the problem (donkey-punching a $250 device with a minature hard drive), the score drops to "Only Fools and Degenerates With Poor Genes Buy This". In fact, most reviewers would have turned the review into a grand joke, offering alternative uses for the piece of junk hardware that involve hockey sticks, slingshots or gay porn stars.

      I have only two gripes personally with the unit:

      Jesus Christ on a unicycle, I think "I occasionaly have to beat the shit out of it to keep it working" would top the fucking list. Instead, there's only "an unused jack" and "it's hard to shuffle songs" make the cut. Please don't breed, KTHXBYE.

      --
      Potato chips are a by-yourself food.
  12. Another happy owner by Richard_J_N · · Score: 5, Interesting

    I've got one too - and I have to say, I'm mainly very happy with it. I bought mine for the sound quality - it's vastly better than the iPod.
    (The iPod has "issues" with Classical music with a large dynamic range at high bitrates which make the sound utterly excruciating - yes, this is a bug in the design, and no, Apple don't give a Monkey's).

    All I'd like to see added is a way to remote-control it via ethernet (i.e. to actually make it start playing!)

    Another nice feature - it's easy to disassemble. I took the back off mine so as to write my name inside it (in case of loss/theft) - and it uses *proper* screws !

  13. Whacks & the warranty by greg1104 · · Score: 5, Insightful
    Let me get this straight: the Rio Karma, a device whose warranty is a mere 90 days long, requires regular whacks in order to work? Wow, now that's a great combination--the quality is so bad the manufacturer won't even guarantee it will work six months from now, and you have to smack it around to make it even last that long.

    The iPod is expensive and it is missing some features, but at least there's a reasonable confidence that a buyer will get at least a years worth of use out of it. The Rio may do gapless playback when it's new, but it seems owners can expect an extended and very quiet gap in its playback not too long after purchase.