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Google Desktop Search Under Fire

AchilleCB writes "Cnn and many other sources are jumping on the Google-privacy-bash bandwagon, they are carrying stories warning of more privacy implications regarding Google's Desktop Search, "if it's installed on computers at libraries and Internet cafes, users could unwittingly allow people who follow them on the PCs, for example, to see sensitive information in e-mails they've exchanged. That could mean revealed passwords, conversations with doctors, or viewed Web pages detailing online purchases." ... Type in "hotmail.com" and you'll get copies, or stored caches, of messages that previous users have seen. Enter an e-mail address and you can read all the messages sent to and from that address. Type "password" and get password reminders that were sent back via e-mail."

36 of 444 comments (clear)

  1. This was discussed before! by Discotechnica · · Score: 5, Insightful

    It's not google's fault that other programs leave data out in the open. The search tool does nothing a regular user couldn't do!

  2. Re:Security Diversion by Jucius+Maximus · · Score: 5, Insightful

    Exactly. Google desktop search doesn't find anything that wasn't there before. It just is better at organising and mining it than a human being.

  3. and how is this googles problem? by Ummagumma · · Score: 5, Insightful

    ...google provides this tool, for personal use. Any libraries/public terminals that ALLOW the desktop search are the real problem here, not the desktop search agent itself.

    I've been using the desktop search for a week, and find it indispensible now. But, like any good, powerful tools, it can be misused, in a mis-configured enviornment.

    Basically, just watch where you surf on a PUBLIC machine. duh.

    --
    "The natural progress of things is for liberty to yield and government to gain ground." - Thomas Jefferson
  4. Reasonable thing to comment on! by francisew · · Score: 5, Insightful

    Isn't it time that media start to put up opposition to services that compromise privacy in fundamental ways? I think this bandwagon is one that isn't so bad to have going on.

    Google does great things, but without such opposition, they might not keep all issues in proper perspective. The things they mention are very important.

    1. Re:Reasonable thing to comment on! by francisew · · Score: 3, Insightful

      I agree with the replies to my comment. Google isn't doing anything worse than what is already available.

      Does that mean that they should releaase a tool that has some serious privacy-invasion concerns?

      The fact that they are hugely popular, and that people might otherwise never realize the inherent privacy risk is exactly why I think it's good that this extra attention is being paid to google.

      ... and yes, I think IE vulnerabilities are terrible. I think people should switch to more secure browsers. But I'm not discussing browsers right now...

    2. Re:Reasonable thing to comment on! by stephanruby · · Score: 3, Insightful
      "Blaming the knife company when the kid cut itself playing with the knife"

      This is a stupid quote. Google doesn't even create the knife. The knife is already there in the cache, and if your library doesn't take care to delete it -- it is already accessible. You can already access that information by browsing through the directory structure, using an old cookie, going to your history tab, using the autocomplete feature, and probably a couple of other ways as well.

      Google has done nothing to compromise your security or your privacy. Nothing. Even the guy who tries to defend Google doesn't seem to understand this point.

  5. Oh come on by savagedome · · Score: 5, Insightful

    First of all, GDS does not bypass security or username/passwords. These files are accessible via the IE cache using Windows Explorer anyway. The index is stored in %USERPROFILE%\Local Settings\Application Data\Google\Google Desktop Search

    Plus, why are these people have rights to install GDS on library computers? The libraries need to take notice by using a policy control to begin with.

    Its a GOOGLE DESKTOP SEARCH tool. It says SEARCH in a screaming font. If that doesn't ring these people's bells, then they need to buy hi-fidelity headphones that are used by chronic deaf.

    Blaming the kinfe company when the kid cut itself playing with the knife.

  6. When you remove the obscurity... by Kiaser+Zohsay · · Score: 5, Insightful

    ...it becomes easier to see the "security through obscurity" really doesn't work. It's not that a desktop search compromises security, it's that the security wasn't there in the first place.

    --
    I am not your blowing wind, I am the lightning.
  7. How is this really a concern? by aidoneus · · Score: 4, Insightful

    It's not as if Google didn't document this. If you're installing this on a public system without any real form of user access control, then you're asking for trouble. Google desktop doesn't do anything that an end-user wouldn't be able to do with a little cache snooping and looking in temp files. Really, Google Desktop doesn't belong on this open of a type of system, and in addition one really shouldn't be using such an insecure system for anything very sensitive.

    Maybe Google just needs to make the warning a bit more obvious, like a hug "WARNING: Google desktop allows you to search all files on this computer" or something.

    -jason

  8. Kill the messenger. by scribblej · · Score: 4, Insightful

    Hey, that stuff is there whether you use Google to show it to you or not. I say we thank our Google Overlords for showing the masses how stupid it is to read e-mail or get passwords on a public terminal.

    1. Re:Kill the messenger. by drinkypoo · · Score: 3, Insightful

      not only that but you can use the OS-supplied search function to search for files which contain a string. The difference between using google desktop search and Explorer search is simply one of speed and convenience. OMG Microsoft provided a tool which you can use to do data mining if you have access to the user account! THOSE BASTARDS!

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  9. Re:Security Diversion by antarctican · · Score: 5, Insightful

    I wouldn't blame Google for this, I'd say Google has unwittingly discovered existing problems with shared computers and caching.

    From what I understand, Google's desktop only caches what's already on the machine's hard drive. So all this "sensitive information" that it's finding is already there for those who know how to find it, and take the time to.

    This is a wake up call for how much personal information is actually kept on our desktop machines.

  10. Re:Security Diversion by RealProgrammer · · Score: 5, Insightful
    [...] If everyone can SEE the insecurity then the users will either
    1. become aware
    2. find alternatives
    3. clamor to have the problem fixed
    4. [...]

    The clamor will be, at best, "Make Google stop!"

    People who don't understand how things should be done are befuddled when confronted with the way they are done.

    --
    sigs, as if you care.
  11. Public Computers? by lcde · · Score: 3, Insightful

    Wah. Don't install it on public computers. They don't need to search through files anyways.

    --
    :%s/teh/the/g
  12. Re:Again? by rhsanborn · · Score: 3, Insightful

    Microsoft also states that for security you should disbale ActiveX. The government says you shouldn't smoke. Your parents warn you about strangers, and Santa Claus tells you to be nice.

    Just because people have been warned, doesn't mean that they will take the advice. Many, if not most, actually will ignore the advice because it is a hassle. Stories like these hopefully wake people up a bit. Unfortunately, the blame is placed on google unfairly.

  13. Re:Mod down that troll by a55mnky · · Score: 3, Insightful

    Why do you assume that it is Google's responsibility to determine what may or may be "obviously" private.

    People need to be responsible for the own actions.

    --
    Where oh where has my Underdog gone?
  14. Intent by Traa · · Score: 3, Insightful

    Some considerations:

    In favor of google: I do think they had the intent on creating a usefull tool.

    In favor of google: As far as I know, all the information that their desktop search tool exposes can be found in simular ways using a veriety of tools including MS windows own 'find-in-files' search options. In other words, their desktop search tool doesn't go out and break user-protected barriers.

    Against Google: Just because your intent is honerable doesn't mean you can ignore privacy concerns.

    Against the media (CNN, et.al): No integrity to be found for a while now! Just plain bashing, advertising, manipulating, money-making propaganda.

    my $0.02

  15. This is silly by tarnin · · Score: 4, Insightful

    How much privacy before or after usage of a system in a public place do these people think they actually get? They are public, not your home system.

    Also, who would be sending private emails or requestion passwords via a public terminal and not know that this info could be seen after weither the Google utility is installed or not.

    I'm called Overhype on this.

  16. Re:Security Diversion by DunbarTheInept · · Score: 4, Insightful

    But you're forgetting the mentality of the average user.
    1 - I didn't notice X before.
    2 - I performed action Y.
    3 - Now I notice X.
    4 - Therefore Y must be the cause of X, regardless of what all those geeky pinhead types have to say about it. Don't they know the customer is always right?

    The end result will be the google gets blamed for exposing what was there all along, an nobody is going to let facts get in the way of their own personal perceptions.

    --

    Don't label something "offtopic" unless you know the topic well enough to tell what's on topic.

  17. Re:Mod down that troll by RealityMogul · · Score: 5, Insightful
    A few points here:

    GDS runs as a system service and has access to everything.

    Google got in bed with MS on this one as they only cache MS Office type docs.

    GDS could easily cache file security attributes and filter accordingly based on the logged in user.

    You'd all be having a fit if this happened on Linux.

  18. Price? by cbr2702 · · Score: 5, Insightful
    By the way. . . maybe if the computers were cheaper people would put money into security. . .instead of spending it all on the cost of the PC.

    Computers are now at $400 . When computers were $1500, people had no money for security, and they still don't.

    --


    This post written under Gentoo-linux with an SCO IP license.
  19. The risk are already there... by stephanruby · · Score: 3, Insightful
    If your library allows you to install executables on your own or allows you to change some of the privacy internet browser settings, then this risk is already there.

    The point is that all the libraries I've been into don't allow you to do any of those things, otherwise they would already be infested with spyware and trojans, and I doubt that those same libraries would be stupid enough to install this google desktop search without knowing what it does. And it's the same with Kinkos, Kinkos actually allows you to install some stuff on there, but they reimage the drive every time a new user goes on there (but unlike what the story seems to suggest, Kinko has been doing this for years -- long before Google even became an household name).

    This is a non-issue. This is just a newspaper troll who's taken the issue of the day and combined it with the hottest brand of the day, nothing more.

  20. Not Google's fault, but the PC admins... by jbarr · · Score: 4, Insightful

    First off, after using it for several days, I realized that I do NOT want GDS caching my Web activity. I certainly don't have anything to hide in my surfing at work, but to me, GDS's incredible usefulness comes in being able to VERY EASILY AND QUICKLY search for data WITHIN documents currently stored on my PC. This is proving to be an invaluable tool at work.

    Anyway, as for being installed on public PC's, the problem is not Google's, but those who permit the application to be installed on a public PC in the first place. Any PC administrator who permits user-installable applications in a public environment is asking for problems, headaches, and potential litigation.

    Let's just hope this news doesn't get spun wrong and opens people's eyes to security...

    --
    My mom always said, "Jim, you're 1 in a million." Given the current population, there are 7000 of me. God help us all!
  21. Re:Security Diversion by Short+Circuit · · Score: 3, Insightful

    That's the thing about privacy. It doesn't matter so much that your data is available. What matters is how easy it is to search, compare and use.

    That's why I don't like things like federal databases, or even cross-company commercial database integration.

  22. Re:Mod down that troll by forgotten_my_nick · · Score: 3, Insightful

    I would be intrested to know how you would do this.

    Currently all software defines things that are private that are.

    1) encrypted.
    2) Access control handed over by the operating system.

    Anything other then that is fair game. The problem isn't google. It is the software on a public machine or the user who doesn't know better.

  23. What I want to know... by Ayanami+Rei · · Score: 5, Insightful

    How is it possible the users can install ANYTHING (not just Google Desktop) on public internet terminals or in libraries?

    Seems to me focusing on the WRONG problem.

    --
    THIS THING CAN TURN ON A DIME, MACROSSZERO STYLE ALSO FUCK BETA, ~NYORON
  24. Re:Again? by rackhamh · · Score: 3, Insightful

    "The fact that you can get the data with some other tool does not remove all fault on Google... The Desktop search do make it a lot easier to get and present it in a way that it can be easily understood."

    By that line of reasoning, we should get all pissy at Microsoft for including Windows Explorer with their OS. After all, Explorer makes it "lot easier to get and present it in a way that it can be easily understood."

    And the Recycle Bin makes documents accessible "even if they are DELETED"!

    Bottom line: you're wrong. Google has provided a useful tool for INDIVIDUAL users. Now the burden of enforcing that is on system administrators. Period.

  25. Re:Security Diversion by ViolentGreen · · Score: 4, Insightful

    Very true. I've looked at the html for secure pages before and some used some kind of "nocache" tag or somthing like this. Is this common? If it is then this shouldn't be a huge worry.

    --
    Not everything is analogous to cars. Car analogies rarely work.
  26. Re:Security Diversion by BrynM · · Score: 4, Insightful
    Wouldn't the windows search provide the exact same ability if it was enabled? I agree, google has just indexed the data and made it more easily searchable
    Windows search ignores lots of data types and directories at Microsoft's discression. Here's an example... example...
    --
    US Democracy:The best person for the job (among These pre-selected choices...)
  27. Re:what about "locked down" computers by over_exposed · · Score: 4, Insightful

    (no new windows, no downloads of software, no access to drive)

    So how would one download the Googlebar?

    --
    "The object of war is not to die for your country, but to make the other bastard die for his." - Patton
  28. Stupid Humans by turnage · · Score: 5, Insightful

    Ok, you guys are amazing. Let's put this into context. Microsoft comes out with this great tool called ActiveX. It allows all kinds of wonderful things to happen, especially rich content in emails. Uh-oh, someone finds out that this technology is a great way to F around with folks' email since it's so integrated in Outlook (just using Outlook as an example, won't even go there with Windows). Bad, M$, no bone. Nevermind the users who don't know to simply turn off active scripting, they're not the problem - it's Microsoft - since software manufacturers should understand that all users are dumb. Enter Google. All data that's currently on the PC is presented in a highly searchable manner, even to people who have no idea about privacy issues involving electronic data. Stupid users, you shouldn't put such data there, don't you know how every application you've ever used persists data? It's obviously not Google's fault you're so stupid.

    Allow me to describe for you living-in-yo-mamas-basement geeks how 6 billion people operate:

    The average user has no idea of the security implications of simply going to a public computer and using the facilities provided for them.

    If they've ever bought a computer before, they did not buy it from a store with a sales rep that gave them a book listing out every privacy/security vulnerability in the OS installed on it, and if they did they didn't read it. They may have never even talked to anyone knowledgeable about it.

    Average users don't have conversations with geeks, sitting around talking about why M$ fscking sucks today and how 3l337 they are or how they 0wn3d U or whatever the hell they say. Average users have conversations with other average users about sports and knitting.

    It is doubtful the user has a college degree in computer science, engineering, or even went to a technical school.

    Not every kiddie is a script kiddie. I would venture to say most kids who use a library aren't script kiddies - script kiddies have computers at home. If you don't believe me, go to any public library with computers in south Atlanta and ask if their parents own a computer.

    In a perfect world, it would be awesome if everyone understood the problems with computer privacy, but we have to deal with all those fucking ignorant lusers who don't read slashdot every hour. If Google doesn't understand this, rest assured they will be hounded by privacy counsils until they learn.

    Ok, off do to some google credit card searches ;)

  29. Re:Security Diversion by William+Tanksley · · Score: 5, Insightful

    Right! We demand to NOT be told about collections of our public data, including leaks of our private data into the public.

    Your approach is all wrong. It DOES matter that your data is available; that _by definition_ transforms your data from "private" to "public". That's the end of your privacy with respect to that data. And you have yourself to blame. Don't use your credit card on a public computer.

    -Billy

  30. Re:Security Diversion by Short+Circuit · · Score: 5, Insightful

    My point is that the ease of searching data is more important than the data itself.

    If you go through my comment history, you'll find out all sorts of things about me. But will you? Probably not. It's not worth your time to sift through all the data.

    However, with data analysis algorithms, you could have a computer tell you all you need to know about my posting habits, and possibly even find cyclical behaviors and suspicious gaps in my posting.

    Add other users' histories into the mix, and you might think you've stumbled onto a conspiracy.

  31. Privacy Issues at Libraries by Slavinski · · Score: 4, Insightful


    Although I don't care for the desktop search utility,
    it's hardly a valid complaint for privacy at a public
    facility. It just means the average Joe can now find what most
    with any limited knowledge of Windows can already see.

    This is hardly worthy of news. It should be titled "Using Public Computers
    Leaves Users Open."

  32. Enough with the Google Love-fest on /. by johansalk · · Score: 3, Insightful


    I am truly sick and tired of all those comments that get moderated as high whenever there's a google story and all seemingly are defensive of google regardless of what.

    Let's face it. Google's practices towards privacy have been far from holy and way too intrusive. In fact, they've had an AWFUL record by any objective account. This invitation-only model of builcing up demand for their services as in orkut and gmail is ludicrous; it's such a cheap trick, the scarcity principle, and I can't believe how stuipdly the masses are falling for it, that once they get an orkut or gmail account they'll willingly do anything. Have you filled up an orkut form? pages and pages of information collected, NEVER seen anyone online who wants so much information about someone. The privacy conerns about gmail are also legitimate. It doesn't require you to tell them your life story by filling forms before you can use the service but who needs that when they got your email and can and do scan them. This whole beta excuse is pure BS; Google News has been beta for 3 years now! I have downloaded Google desktop search, but decided not to install it seeing how I already had software solutions that did more and better and without the privacy compromises I would have to make.

    Dare anyone mod me down as troll or flamebait on this post and it'd be so much evidence of how sucked up into it many of you are.

  33. Google DTS: Towards a Security Analysis by j.leidner · · Score: 3, Insightful
    There are the following individual problems, which should not be bagged together, since they require different solutions:

    1) The current tool runs with Administrator permissions.

    This is simply a tiny technical oddity that Google will soon be able to fix.

    2) The current tool indexes cache content.

    We users don't want that. Even if the fact that it merely exposes underlying OS or app security flaws (by virtue of the power of indexing), it's not likely to impress users if Google brings these things up as search results.

    This can be easily fixed by excluding cached content from indexing.

    3) Search might move in a direction where global repositories and Web content are accessed using the same query.

    This is tough: because it's such a useful feature, many people will want to have it. However, by submitting all your local searches in parallel also to a global search engine that maintains knowledge about your IP and a cookie, Google will soon more about you than your next to kin. This needs a theoretical solution (most likely there needs to be an intermediate layer of anonymization, like Freenet has it).

    4) Google might be transferring "interesting" local content they find to their site to spy on you.

    I don't believe they do this now, but that doesn't matter. The problem is they might in the future: imagine a fictional country passed a law that allowed their agents to get access to Google's infrastructure to fight a made-up enemy.... Right now, you have to TRUST them, but nobody monitors this in a principled way, so there should be a well-found mechanism in place to render potential temptations meaningless. Freedom is at stake here.

    5) Even if you index only your own account, you don't want to see everything all the time. When you're being watched by your nine-year old boy, a search for mum shouldn't perhaps bring up and email revealing somebody close to him will probably die from cancer within 6 months. There are more examples.

    This is tough, and it's a conceptual HCI issue, and a social one, not a technical security flaw. One solution could be to introduce a MODE to indicate the privacy/trust level of your context/environment, e.g. "I'm working alone at home", "I'm working in a group of colleagues in my company", "I'm on a public terminal in a busy shopping mall" (some people access their home machines remotely). The problem is somewhat related to watching other people type their passwords: it's always been part of hacker etiquette to look away when somebody logs on to a machine rather than stare on their fingers and take pencil notes. But the search issue is more complex, and there really needs to be a mechanism in place, not a social norm.

    In summary, the Google desktop search tool is useful, because it forces us to re-think security and privacy as boundaries between local and global systems are blurred. After all, the network is the computer.

    --
    Try Nuggets , our mobile search engine. Ask questions in plain English via SMS, across the UK.