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Are Your Peripherals Monitoring You?

An anonymous reader writes " Engadget is reporting that 'Lexmark, makers of printers and scanners, has been caught monitoring users' printer, scanning, and ink cartridge usage.'" Newsgroup comp.periphs.printers readers noticed the software; the Engadget report says that "Lexmark say they're just tracking printer and cartridge usage, but the registration information and packets being sent say otherwise."

9 of 393 comments (clear)

  1. Please clarify by Anonymous Coward · · Score: 4, Insightful

    First you tell us this:

    Lexmark, makers of printers and scanners, has been caught monitoring users' printer, scanning, and ink cartridge usage."

    Then you try to tell us this:

    "Lexmark say they're just tracking printer and cartridge usage, but the registration information and packets being sent say otherwise."

    So the evil Lexmark tells you that they are tracking printer and cartridge usage, which is what you tell us is what you found. Then you claim that the packets being sent tell you something different. Well, spill it! What did you find that Lexmark didn't say they are tracking? It seems that they told you what you'd expect to find if you monitored their packets.

    I don't like the idea that some company is building drivers that call home. But it's not because I think my privacy is somehow invaded. I just don't like someone using up my bandwidth without my knowledge.

    If I was really concerned with privacy, I doubt I'd be using a computer, much less connecting it to the Internet.

    1. Re:Please clarify by Anonymous Coward · · Score: 4, Insightful

      Anything that calls home unasked and silently is a backdoor. Anyone working for a foreign agency is a spy and will be treated as one, no matter if he has blown up that power plant *yet* or whatever his orders were.

      Spying is spying, no matter if it happens daily or monthly. And who are you to be sure they don't collect other info, send ascii-only copies of your printed documents, scan for keywords and worse. Calling home once a month is enough to report back every info you hold dear. Plain ASCII, zip compressed doesn't need more bandwidth.

      But none of us has a problem with others monitoring what we say or do. I have nothing to hide. I like orange jump suits and cable ties. I like the president. I am a happy citizen and I will go back to work now.

  2. Posible reason by coolsva · · Score: 5, Insightful
    I believe Lexmark recentl lost a case where they tried to apply the DCMA against a 3rd party ink cartridge manufacturer. Since now they cannot force he user to buy their high priced cartridges, perhaps this way, they would know that you used one of these cartridges and they can then void your warranty
    However, this does not justify them sending the data without your knowing/asking. If they wanted to keep a flag in the printer and when you return the printer for a repair under warranty, they cold check for this flag and refuse to honor the warranty.

    And, why would they want to hide their intent and send the data to a wierd sounding URL (lkcc1.com)? I would have first suspected some other scumware trying to phone home, never suspecting lexmark. Well, guess you cannot trust any compan to have honor ro ethics these days.

  3. printing ripoff by pchan- · · Score: 4, Insightful

    okay, enough of these printing scumbags. printers are getting worse, print quality is crap, ink cartridge prices are obscene while lasting for shorter durations (my gf's printer will not print in black when the color cartridge is empty), DMCA restrictions on refilling ink, spying on users...

    bullshit. i will never buy one of these printers again (this means you lexmark, canon, hp, and your friends). when will a manufacturer stand up and sell good quality printers, refillable by the user using just an ink bottle? there is a market of people who are willing not to buy the cheapest piece of shit printer because they know how that turns out. who will fill it?

  4. Another Posible Reason by Lead+Butthead · · Score: 4, Insightful

    Lexmark could also very well instruct the device driver to STOP WORKING if it detects a third party ink cartridge...

    --
    ELOI, ELOI, LAMA SABACHTHANI!?
  5. Re:Not clear? by arivanov · · Score: 5, Insightful

    Lexmark's attempt to use DMCA to prevent thrid party cartridges sank in court a few weeks ago. They are bound to start looking for a different means to achieve the same goal as their printers are sold at dumping prices and they generate profit mostly from cartridges. In order to chose the next move they definitely need some reconnaissance data. Alternatively they are looking to move the grounds of enforcement on what the customer uses from suing competitors to sueing customers (what a novell idea...).

    2. Lexmark AFAIK is one of the companies who are participating in the stupid law assistance program where software and hardware should detect common types of currency and refuse to copy or print it. Going from there to ratting on the ones who scan/print it is only one step.

    --
    Baker's Law: Misery no longer loves company. Nowadays it insists on it
    http://www.sigsegv.cx/
  6. Re:As every printer manufacturer... by mangu · · Score: 4, Insightful
    A legitime use of printer usage tracking ... which colors that are most frequently used in order to optimize coming models on the market


    There are two much less intrusive ways to do this:
    1) design the printer to use separate cartriges for each color, or
    2) offer a used-cartridge trade-in discount and check how much ink is left of each color.

  7. Re:Not clear? by rpozz · · Score: 5, Insightful

    As far as I'm concerned, if your still running windows connected to the internet, buying Lexmark gear, and reading this with IE, then you deserve everything you get.

    While virtually everyone on slashdot knows to install anti-virus, anti-spyware, firewall, firefox etc, it's all getting way out of control. Who the FUCK (except from a tin foil hat nerd) would expect a PRINTER DRIVER to spy on you? Isn't it great how this sort of crap is legal, but (for example) modding a console isn't?

  8. Re:Not clear? by h4rm0ny · · Score: 5, Insightful


    Just why is this stupid? Counterfiting is illegal and undesirable. Please explain your opinion.

    I'm neither the original poster, nor do I necessarily agree with him. But I think I can do a good job as advocate for the Devil.

    The obstensible objection to the hardware and software currency detection would probably be that it does nothing to catch actual counterfeiters but does inconveniance legitimate users. Do you really think that people such as these are going to be bothered by such little measures. In order to procure the equipment, inks and papers to forge modern currency (at least in Europe), you have to be a professional. The only remaining result of this technology is the inconveniance to legitimate users.

    Now that said, there is a secondary reasoning behind objecting to the law which is less commonly stated, but often underlies such arguments.

    You stated that Counterfeiting is illegal and undesirable. Placed in a criticism, this indicates that you feel the law is essentially a good thing and that legality is an indication that something is acceptable. There are many who would agree that counterfeiting is undesirable (it reduces the value of their own / family's money) but would not instinctively add illegal as a criticism. This is because many now feel the government is an adversary, especially in recent times and especially in the US and the UK. They are heavily concerned about increasingly unjust laws and this is colouring their view of the entire legal process. The relation of something as large as this to something as small as the anti-counterfeiting technology is twofold. Firstly, in foisting this technology on innocent people, they naturally resent the presumption of wrong-doing. Much the same as you would feel about having people come around to search your home for stolen goods without grounds for suspicion, or having someone wire your car so that it couldn't go over 70mph to prevent speeding, or outlawing firearms (in the US). It's insulting to many people who no longer feel the government is their friend. It's especially insulting that this redundant technology was diseminated secretly and sneakily amongst people who did not know that what they bought had that it had been fiddled with by government agencies. Remember, many people no longer regard the government as friendly.

    The second secret reason behind the objection may be that in order for this technology to work there has to be some subversion of people's computer systems. It can't be implemented in The Gimp and if Photoshop or Lexxmark is calling the FBI when it detects a banknote, then this is basically taking control away from the user. He can no longer trust his computer. Who knows what information it's providing to other parties. This will be especially true with technologies enabled by Trusted Computing. The issue about the anti-counterfeiting technology is not the thing in isolation, but that is part of a broader sweep of taking power away from the user and making their computers work for someone else, not their owner.

    Okay, that's my analysis. Of course, the OP may not think this way at all, purely basing his comment on the fact that the technology is flawed (which it is) and inconveniances innocents (which it can do); but I think that many people do feel the way that I've described.

    For myself, I just want someone to post the pattern so that I can mix it into my own images and mess with people's heads.

    --

    Aide-toi, le Ciel t'aidera - Jeanne D'Arc.