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Getting Replacement Parts For Sun Clones?

Autoversicherung writes "Two of our production servers started to act up last week and after a few hours of testing and swapping in and out hardware we nailed it down to the power supply. Great, we thought -- probably the easiest part to get a replacement for. Was I wrong. The power supply was specifically made for Sun clones, and contains one standard ATX 20-pin and one EPS 24-pin connector to the motherboard. The original power supply is no longer in production, so far I haven't been able to dig up any suitable replacement for it. Am I able to modify a new PSU? I know how to use the tools required, I'm not sure what the implication are for things like 'separate voltage lines for each CPU complex' etc. The servers in question are EVU450 from Tritec, AFAIK clones of the E420R Sun server. The original Sun parts don't fit, though. Am I out of luck?"

47 comments

  1. Real Stuff by droyad · · Score: 4, Interesting

    This is one of the downsides of skimping on cheap hardware. The parts and support are just not there 3-4 years down the track. Thus us the advantage of the expensive Intel/Sun/IBM.

    I'm sure you can still get parts for IBM machines 10-20 years old.

    1. Re:Real Stuff by i.r.id10t · · Score: 3, Funny

      Yup - in '92 or '93 I called IBM to find out about RAM for my original PS/2 286 system - they were happy to accomodate, at nearly $2000 per meg.

      --
      Don't blame me, I voted for Kodos
    2. Re:Real Stuff by DZign · · Score: 2, Insightful

      Usually prices for old replacement parts go up a lot once the inventory the company has themselves becomes too small and they still need the part for their own support.

      So if you had a maintenance contract, you probably could've bought that part for much less.. or they'd given it to you if it was in warranty.

      If you don't have a maintenance contract, well, then the server probably isn't worth that much to you.. and if it is you'll pay their price.

    3. Re:Real Stuff by stanmann · · Score: 4, Insightful

      But they had it RIGHT? In fact, if you called them today, they would still be happy to accomodate. Just because it was more than you were prepared to pay, is more or less a non-issue. IBM provides enterprise components at an enterprise price with enterprise quality support.

      --
      Food not Bombs is a nice platitude but it breaks down when you notice that the Bombees are usually well fed
    4. Re:Real Stuff by Bert64 · · Score: 1

      I imagine that's not much more than the original price tho, and end of lifed products will only be manufactured in small quantities for enterprise customers who absoloutely NEED such components, mostly mainframe components and the like... You could quite easily replace your ps/2 286 with a more modern system for $2k, but if your among the 0.001% of people who has an essential business requirement for that specific hardware you would quite happily pay $2k for 1mb of ram.

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  2. Re:Mistake by bhima · · Score: 1

    I'm not so sure that the "Sex Packets" CD (first Froogle listing) is exactly what the guy needs!

    --
    Nothing in the world is more dangerous than sincere ignorance and conscientious stupidity.
  3. Fix the old one by kawika · · Score: 1

    You already have one that fits, why not just fix it? The chokes and transformer are unlikely to have gone bad. That leaves a few switching transistors, resistors, and caps. My bet would be on some of the caps going bad, there was a scandal a while back about them.

    1. Re:Fix the old one by Cmdr+TECO · · Score: 3, Insightful

      Switching power supplies are dangerous to work on. Enough voltage to break your skin and enough current to kill. Someone who is unsure about just refitting an old connector on a new PSU should definitely not try.

      --
      echo 33676832766569823265328479713269.8639857989Pq | dc
  4. Just buy some used Sun kit by duffbeer703 · · Score: 1

    There are literally thousands of real E450's lying about for a song... here's a link to a base system for $450:

    http://www.eli.com/index.cfm?c=31&a=category

    --
    Conformity is the jailer of freedom and enemy of growth. -JFK
    1. Re:Just buy some used Sun kit by menscher · · Score: 3, Informative
      Agreed. A few years back, we had a whole bunch of SGI Indy power supply failures. AFter we ran out of spares, I had to shop around for a replacement power supply. Turns out a power supply was $250. Or a computer for $300. We paid the $300, got some extra parts, and I think even had a slightly faster machine as a result. All that was from a company called XS Net. They do Sun stuff too.

      Oh, and if anyone is throwing away a working SGI Indy, pull the power supply and NVRAM. Those parts are probably still worth something on eBay, since 100% of the failures I've seen involve one of them.

    2. Re:Just buy some used Sun kit by Anonymous Coward · · Score: 0

      thank you very much!

    3. Re:Just buy some used Sun kit by Bert64 · · Score: 1

      I have a broken indy, the psu works perfectly and the nvram seems to, but the machine crashes whenever you try to boot an os (the prom works perfectly and the ram works perfectly having been moved to an indigo2). I think the scsi controller is fried (90% of the time it wont detect a disk) and judging from the crash messages from netbsd, it seems the cpu is fried... So if anyone is interested in the psu and nvram (and whatever else still works) feel free to drop me a line

      --
      http://spamdecoy.net - free throwaway anonymous email - avoid spam!
  5. original seller? by Blob+Pet · · Score: 1

    Go back to who you bought it from and ask them. When one of my sun clones died that's who I went to for service.

    --
    "...today consumers have been conditioned to think of beer when they see a bullfrog..."
    1. Re:original seller? by Anonymous Coward · · Score: 0

      I tried, they do not have them anymore, but they tried hard to sell me a new box :(

      As said, I asked the original PSU manufracturer too - they are out of production since two years :(

      But the chick on the phone sounded hot

    2. Re:original seller? by Anonymous Coward · · Score: 0

      But the chick on the phone sounded hot

      Don't be fooled: That just means she's fat.

    3. Re:original seller? by Anonymous Coward · · Score: 0

      since the company is in america one has to assume she is fat

      aaaaaaaaargh

  6. Re:Mistake by Anonymous Coward · · Score: 0

    I tried that, I found 3 different PSU that would work, none of them are still in production.

  7. ebay by nelsonal · · Score: 1

    You'll have to shop a bit (go look weekly for about a month) clones do go through there and you can probably get a second system (parts computer?). No warrenty, but if you're handy you'll be fine. As an alternate you could just pick up the genuine SUN version system more quickly and probably cheaply.

    --
    Degaussing scares the bad magnetism out of the monitor and fills it with good karma.
  8. Re:Mistake by flithm · · Score: 4, Insightful

    Apparently all the moderators forgot to actually check the links you posted, since they totally suck. Obviously you saw the results, and noted how crappy they are, were you just trying to get first post and sound knowledgeable at the same time, or were you simply trying to make fun of a guy with a legitimate problem?

    It seems pretty clear the guy has already exhausted alternative measures, and ask slashdot was one of his last options. What he wants is some first hand experience on this matter, which the slashdot crowd may very well have!

    Next time you try to get first post, at least be a man and say something to the effect of "fr0st p1s+". Making a person feel silly for having such a valid question, and doing it by posting such a silly response... well that's just wrong.

  9. I dunno if they still carry clones, but... by drakaan · · Score: 1

    SolarSystems.com carries a pretty nice sized inventory of refurbished Sun gear. 24-hour stress testing, etc...

    --
    "Murphy was an optimist" - O'Toole's commentary on Murphy's Law
  10. I always told you! by Jeremiah+Cornelius · · Score: 2, Funny
    But NOOOoooo!

    Next time you'll bypass that Hyundai Enterprise2 clone, and go for the real thing.

    Signed,
    Every IT Manager on Earth

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
  11. Scaredy Cat! by Jeremiah+Cornelius · · Score: 1

    A PS that isn't plugged in is no danger! Sure, there are big capacitors in there, but after a couple of days, even these have trickled to a full discharge.

    --
    "Flyin' in just a sweet place,
    Never been known to fail..."
    1. Re:Scaredy Cat! by harrkev · · Score: 3, Insightful

      Yes, you are probably right, but are you willing to bet your LIFE on it?

      [Eastwood voice] Do ya feel lucky, punk? Well, do ya? [/Eastwood voice]

      This also assumes that the person:

      1) Has some good analog knowledge. How do you know which part to replace? Testing pars while they are still on the board is even more difficult.

      2) Can look up replacement parts for any blown semis. Some transistors are marked with "house numbers," which makes replacing them very difficult, since you cannot even tell if they are NPN, PNP, N-channel, P-Channel, etc.

      In short, a person with some experience can fix a PSU, and it is definately not rocket science. But if you have never cracked open a PSU, it can be imtimidating.

      --
      "-1 Troll" is the apparently the same as "-1 I disagree with you."
    2. Re:Scaredy Cat! by Tux2000 · · Score: 0
      A PS that isn't plugged in is no danger!

      Wrong! Dangerously wrong! Do you want someone to be killed by blindly believing this statement?

      A switching PSU is dangerous after unplugging the mains for quite a while. You know that:

      Sure, there are big capacitors in there, but after a couple of days, even these have trickled to a full discharge.

      The important statement is that it takes a lot of time for the capacitors do discharge. And you don't really want an amateur to fiddle with a switching PSU, without knowing about dangerous parts and without proper equipment (at least an isolating transformer and properly isolated tools). At least I don't want it.

      So, please kids, don't try this at home. Don't open any equipment that operates at more than 40 volts or generates more than 40 volts. Don't try to repair that equipment unless you want a Darwin award or you have had a proper training.

      Tux2000

      --
      Denken hilft.
    3. Re:Scaredy Cat! by Lord+Kano · · Score: 1

      I do know what I'm doing and I still get nervous when working with high voltage equipment, like monitors.

      A few years back I would take any broken 17" monitor I found and try to fix it. I had a few successes. I'm still using a Gateway CrystalScan 17 that I fixed 5 years ago. Point being that when you know how dangerous high voltage can be, you tend to be overly careful.

      I hated working on the CRT based iMacs because I was usually so busy with avoiding the capacitors that I'd forget a screw or two during reassembly. So I'd have to take it all apart again just to put in two screws.

      Even if you do know what you're doing, it still takes a lot of concentration to make sure you don't foul up.

      LK

      --
      "Hi. This is my friend, Jack Shit, and you don't know him." - Lord Kano
    4. Re:Scaredy Cat! by Anonymous Coward · · Score: 0

      I had a VCR that broke in the late 1980's, and it was two years before I got parts to fix it. When I went to work on it I checked the power supply, and was still able to get a good snap out of the capacitor bank.

    5. Re:Scaredy Cat! by alienw · · Score: 2, Interesting

      Do you want someone to be killed by blindly believing this statement?

      Even the biggest capacitor doesn't have enough energy stored in it to kill you. It could give you a nasty shock, but it's not particularly life-threatening (unless you have major health problems to begin with).

      The important statement is that it takes a lot of time for the capacitors do discharge.

      Unless the power supply was designed by monkeys with soldering irons, it should take no more than a minute for all the capacitors to fully discharge.

      Also, you don't need any special equipment or tools for working on an unplugged power supply. An isolation transformer is only necessary if you are poking inside a live one using grounded test equipment (such as an oscilloscope).

      Why the hell do various people keep propagating the same silly myths over and over? I guess you're one of those idiots that interpret warning labels literally. Either that, or you think you are l33t because you poked inside a power supply and didn't get killed. There are quite a few dangerous electrical things, but UNPLUGGED power supplies do not belong in that category.

    6. Re:Scaredy Cat! by merlin_jim · · Score: 2, Informative

      Sure, there are big capacitors in there, but after a couple of days, even these have trickled to a full discharge.

      On some industrial designs the voltage regulator caps can hold quite a large charge with very little leakage current. I've seen people play around with 5 year old power supplies in our equipment graveyard and get shocked badly (when you can smell burnt hair, it's bad)

      Flip side, the discharge procedure is simple. Buy a rubber gripped insulated screwdriver (make SURE it says that on the package) and use it to discharge all the caps before you start work. If you want to get super fancy I made a tool with a low ohm high wattage resistor built in and rubberized the handle with layers of liquid latex and epoxy (the epoxy provides a discharge barrier as well as a firm grip... liquid latex can be porous...)

      --
      I am disrespectful to dirt! Can you see that I am serious?!
    7. Re:Scaredy Cat! by merlin_jim · · Score: 1

      At a client of mine from my old freelance days, the old UPS for the server room had 2 Farad 1200V caps in it.

      About fifty of them wired in parallel to a bus bar.

      If you were to brush against the bus bar it would definitely kill you. They had to have a professional come out and discharge it because they needed to swap some of the caps into the new UPS (same model chosen for compatible caps). He said the bus was still reading 250V on it... this was five years after it ws retired.

      Is that comparable to a power supply? No, but it is possible for caps to hold their charge for a LONG time... especially in heavy duty industrial designs, which Sun was fond of using (not sure about clones however)

      --
      I am disrespectful to dirt! Can you see that I am serious?!
    8. Re:Scaredy Cat! by Andy+Dodd · · Score: 1

      I suggest the high-wattage resistor approach.

      It's entirely possible for large capacitors (such as those found in heavy-duty power supplies) to pack enough punch to vaporize large chunks of your screwdriver.

      --
      retrorocket.o not found, launch anyway?
    9. Re:Scaredy Cat! by BJH · · Score: 1

      Definitely. I've welded screwdrivers to bog caps while discharging them.

    10. Re:Scaredy Cat! by BJH · · Score: 1

      Er... "big" caps, rather.

    11. Re:Scaredy Cat! by alienw · · Score: 1

      Well, yes, 50 2 Farad 1200V caps WILL probably kill you. That's a lot of energy. However, computer-sized power supplies typically have about 5 capacitors, at roughly 500 microFarads/200V (DC). This is definitely enough to give you a nasty zap, but it's not particularly dangerous to a human without major heart problems.

      As far as capacitors holding their charge: they will hold it for a very long time without a load connected. However, any reasonably well-designed power supply will have "bleeder" resistors across the capacitors that are supposed to discharge them to a safe level within a minute or so. The attached computer also provides quite a nice load. I've taken apart many dozen switching power supplies and have never run into a capacitor that was still charged.

      If you are really worried about charged capacitor, a (reasonably) safe and easy way to discharge them is to just short the terminals with a screwdriver a few times. This is usually safe for smaller capacitors.

    12. Re:Scaredy Cat! by sjames · · Score: 1

      Unless the power supply was designed by monkeys with soldering irons, it should take no more than a minute for all the capacitors to fully discharge.

      True, but I'd just as soon not have my epitaph read "killed by monkeys with soldering irons".

      That's why I make sure the caps are discharged first. Since I'm fairly sure they are, I just use the tip of a screwdriver. That's pretty cheap insurance.

      However, I'm accustomed toworking with potentially dangerous voltages. I don't think I'd advise someone to ignore the warning lables unless they're quite comfortable with the necessary precautions.

  12. Re:Mistake by Anonymous Coward · · Score: 0

    Exactly. Thank you very much :)

    [I spent about 10-15 hours searching google et al for a replacement]
    - the submittor of ask slashdot

  13. Your power supply by Sai+Babu · · Score: 4, Informative

    Nothing magic about the unit described at the link you included. How dead is it? It may be worth a peek inside to see if you've a simple problem. Fuses. Open or shorted rectifier. Cold solder joint on flyback, bad switching device(s). If you're lucky the controller chip(s) will be labeled and you can download some reference designs from that (or 2nd source) manufacturers web site. Otherwise, anything that provides the power you need and can be accomodated in whatever space you have (duct tape it to the outside of the case if you like) will work. You can probably dispense with the -12V if you don't use any RS232. The SB 850ma is for your onboard on-off switch and maybe for NVRAM. Easiest solution is to find an off the shelf meeeting specs, and if it doesn't fit inside, duct tape or poprivet it to the outside of the cabinet. If all your other parts are standard (CPU module, memory) t might be more cost effective to buy a stripped down Sun which will accomodate the parts. Plenty of used ones about. Solar Systems, Optimus Solutions (ex solar systems guys, talk to James, tell him Bob sent you), Data Instruments(probably your cheapest source for something with a guarantee, talk to Fred, tell him Bob sent you). A google search of used Sun vendors will get you a big list. Heck, you may get lucky and find one with your same machine in the warehouse. If so, the power supply should be CHEAP ($150-$300 plus ship) as these guys pay next to nothing for Sun Clones. I used to be in the business but margins went to hell. Once ebay was in the mix all I seemed to get was support calls for stuff folks had purchased on ebay. "Can you tell me how to hook this up, what do you mean Sun memory costs $X, I can buy PC memory for $Y" and so on.

    1. Re:Your power supply by Anonymous Coward · · Score: 0

      thanks for the info

      seems the power supply is not able to provide enough power (one doesnt do anything anymore, the other one shows following probs)
      a.) works with 1 cpu 2 gig memory
      b.) works with 2 cpus and 1 gig memory
      c.) shuts down afer an hour or sooner with 2 cpus and 2 gigs memory
      d.) shuts down at memory init with 3 cpus and any amount of ram

      might really try to mod another EPS power supply

    2. Re:Your power supply by Sai+Babu · · Score: 1

      Fancier switching supplies have a sense line. They monitor the voltage at the connector I don't recall seeing anything labeled 'sense' at the URL you referenced for your PS. The sense line looks at the voltage remote from the power supply and feeds back so that the correct voltage is delivered. You might have separate 3.3 and 5 Volt sections, each with it;'s own sense line. If it is there and at the connector, try cleaning the connector pins. If your machine is working with less memory but not with full complement you might feel to see if any of the modules are hot. Try swapping thse out from the other machine. By hot, I mean the chips will burn you finger. Just because it passes POST doen't mean it's good. If it's running HOT, a walking bit test (there is an option in the Sun ROM You know, ^A N ? to get into the little LISP or smalltalk (I forget which they use) routines) will tell you if it's really bad. Other than that, suggest general cleanup of dust and trying to cool down the system. The current draw goes up with ambient temp.

      Good luck.
      -ob

  14. Mod the original power supply by _hAZE_ · · Score: 1

    The power supply was specifically made for Sun clones, and contains one standard ATX 20-pin and one EPS 24-pin connector to the motherboard. The original power supply is no longer in production, so far I haven't been able to dig up any suitable replacement for it. Am I able to modify a new PSU? I know how to use the tools required, I'm not sure what the implication are for things like 'separate voltage lines for each CPU complex' etc. The servers in question are EVU450 from Tritec, AFAIK clones of the E420R Sun server. The original Sun parts don't fit, though. Am I out of luck?

    Alright, so it's a clone of an E420R, but the standard Sun E420R power supply doesn't fit. If you're thinking about modding to get yourself a power supply, you only need to be asking yourself one question: "Are the power supplies mechanically/electrically the same?"

    If so, you're set.

    1. Acquire Sun E420R power supply.
    2. Rip guts out of old clone power supply, throw away.
    3. Rip guts out of Sun E420R power supply, and insert into clone power supply case, making any neccessary adjustments to make it fit.
    4. "Plug and pray."
    --

    Don Head
    UNIX/Linux Administrator
    1. Re:Mod the original power supply by Ashran · · Score: 1

      I'd need to replace the whole chassis and maybe even more as the original SUN power supply come with special connectors that connect to the original chassi which then has the 20 and 24 pin plugs.
      I'm miossing that too :(

      --

      Before you email me, remember: "There is no god!"
  15. Difficult by ubertemp · · Score: 1

    I expect you're going to have a tough time finding a suitable supply to modify. Looking at the datasheet you posted, I see that your origional supply had a strange distrobution between 3.3V, 5V, and 12V. Nearly every off the shelf supply will have enough 12V but nowhere near enough 3.3V or 5V.

    My suggestion to you is to try to fit two 1U supplies in the chassis, one an ATX and the other an ESP12V. Look at supplies by Sparkle, they're fairly robust and relatively tiny. However, if you go the two supply route make sure that you solder the sense lines for the two supplies together or else you're going to have some reliability problems.

    1. Re:Difficult by Anonymous Coward · · Score: 0

      thanks :)

  16. I've done this a lot, so... by Zizkus · · Score: 1

    Just a few thoughts from someone who has worked on a lot of this stuff.

    First off, I've worked on literally hundreds(thousands maybe) of power supplies for all kinds of electronics, the +-12 volts max in a computer system isn't going to harm you, aspecially if you work ONE handed so that you don't potentially get zapped across your chest, be especially cognizant that you don't want to get zapped with a path ACROSS your chest, and yes I have been popped more then a few times working on stuff live.

    Also, all large caps in a computer power supply are electrolytic, and are very leaky, you can just meter them with a volt meter after a few minutes and tell if there is any voltage present, almost any good design has bleeders (as a poster pointed out) and if in doubt, solder a couple of leads to a hundred watt light bulb and use it to drain them.

    I agree with a poster that said look at the solder joints on the wave soldered board, the heaver components like the large caps, transformers and such sink a lot of heat, frequently leading to a cold solder joint which deteroriates (sp) with time and heat, I can't even guess at the hundreds of power supply sections(and others) in various consumer equipment that I've repaired simply by resoldering those spots, generally there easy to spot by the discolored ring between the lead and the board

    Once doing warranty work for a mfr, I commented to a field rep that over 50% of the work was caused by poor wave soldering around the large components that didn't get enough heat.

    voltage feedback lnes are used where there is a long run between the PS and the load, on a pc with short leads, you'r not going to get much difference between the PS and the load on 12" of correctly gauged wire, I've seen many PSs with provisions for senseing simply shorted at the PS when the length to the load was small.

    if you have a o-scope available, you can easially make a component tester, here http://octopus.freeyellow.com/octopus.html is a link, a little googleing should get you up to speed, you'd be supprised at what you can do with this simple device to check components in circuit, I've made one out of a ac wall wort and a few resistors

    Anyway, it's worth a shot, you'd be supprised at what you can do with a VOM in diode mode, check across the diods and semi's, you should see a voltage drop across them, zero volts is bad, you can frequently wick the solder off of one lead and check them semi out of circuit,perhaps htey are across a xfmr, causing it to show zero volts, just remember to solder them back down after testing.

    Also look at the tops of the caps, bulging is bad, most of the time indicating a cap that is going bad, frequently the mfr's use caps that are marginally able to handle the voltage on them, not accounting for the peaks, when replacing them double the voltage, technology frequently allows you to replace a cap with the same MF but double the voltage in a smaller size package with a newer cap.

    Last try googling the part numbers on the PS , often there is info available about the parts that frequently cause problems :)

    Also be aware that isolation transformers only prevent you from getting shocked from source to ground, always try to be SAFE!, one of the best ways to do this is to only work with one hand, keep the other one behind your back or somewhere NOT grounded and wear shoes with plastic or rubber soles, use clip leads instead of working with both hands and remember it is the amperage more then the voltage that can KILL although the voltage will break down your skin resistance, a car battery can kill you if you are zapped by it wrong, ie, leaning on a car frame, and get the plus side where your skin resistance is low from a cut or something. That's why tasers don't kill (often anyway) even at 50,000 volts,

    1. Re:I've done this a lot, so... by Anonymous Coward · · Score: 0

      > ...aspecially if you work ONE handed so that you don't potentially get zapped across your chest,...

      If you're working one-handed, isn't your chest between your arm and the ground?

      >...and yes I have been popped more then a few times working on stuff live.

      That's not very encouraging.

      > ...almost any good design has bleeders...
      > ...you'd be supprised at what you can do with a VOM in diode mode...
      > ...difference between the PS and the load on 12" of correctly gauged wire...
      > ...I've seen many PSs with provisions for senseing simply shorted at the PS...

      Poster doesn't have a CLUE what you're talking about.

      > ...always try to be SAFE!...

      Working on live equipment is safe? Glad we cleared that up.

      >Also be aware that isolation transformers only prevent you from getting shocked from source to ground, always try to be SAFE!, one of the best ways to do this is to only work with one hand, keep the other one behind your back or somewhere NOT grounded and wear shoes with plastic or rubber soles, use clip leads instead of working with both hands and remember it is the amperage more then the voltage that can KILL although the voltage will break down your skin resistance, a car battery can kill you if you are zapped by it wrong, ie, leaning on a car frame, and get the plus side where your skin resistance is low from a cut or something. That's why tasers don't kill (often anyway) even at 50,000 volts,

      Are puncuation and grammar totally foreign concepts to you?

      Language problems aside, you're advocating for an obviously inexperienced guy to work on a live power supply with tools he doesn't understand, and one-handed to boot. Good God, man, are you homicidal?!

      Granted, it's pretty hard to get killed on a 12 Volt power supply, but that's no reason to be stupid about it. As you said, even a car battery can kill you if you're not careful with it.

  17. Sun Parts by Anonymous Coward · · Score: 0

    Should of bought a Sun - suffer