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Filesystem Problems with the Treo 650s

Kaisa Tarasov writes "It turns out PalmOne's new Treo 650 is shipping with a major problem that's causing first adopter users and developers to cancel their orders in droves. The new Treo, along with the Tungsten T5, utilizes a new FAT based nonvolatile file system. Not only is the new system much slower, as the data has to be loaded into a SDRAM chip before running, but in this filesystem PalmOne switched from using directly addressable storage, to storage addressed in 512 Byte blocks. This has caused many files to swell in size - up to 500% in some cases (such as the address book). Users, already flustered with the small 23 MB of available memory, when trying to sync their old data onto the new device are discovering that their old data does not fit on the new Treo. What does PalmOne do?"

14 of 289 comments (clear)

  1. What do they do? by Anonymous Coward · · Score: 3, Insightful

    Easy. Palm should write a efficient 512 byte FAT block mapping layer.

  2. Re:Ouch! by baywulf · · Score: 4, Insightful

    It should be the management getting fired because if it was successful you would see quotes praising the leadership effort of the management in making the project a success. Since they are calling the shots and credit they should take the blame.

  3. Step backwards into a FAT hole by Doc+Ruby · · Score: 4, Insightful

    Why move from the major innovation of *all database storage* backwards to a FAT filesystem that even Microsoft doesn't use anymore? The way to get compatibility with prepackaged Flash storage that unwisely stuck with the ancient FAT system was to include a Palm DB wrapper for the Flash legacy filesystems. Yet another reason Palm should open their PalmOS source, so manufacturers can make it work across platforms, and Linux hackers can make Palm a GUI mode as we take over computing.

    --

    --
    make install -not war

  4. Re:Ouch! by Simon+Lyngshede · · Score: 4, Insightful

    Firing people isn't always the solution.

  5. Re:Ouch! WRONG by Anonymous Coward · · Score: 5, Insightful

    "It should be the management getting fired".

    It should, but unfortunately nowadays "management is another form of politics". In this era, presidents/management take the glory for flasely labeled "Mission Accomplished" and hard workers or people who gave their entire lifes for their jobs get sacked for the failure of the management/president.

    I have seen it many times.

  6. Re:Treo 650 Scam on eBay by Ianoo · · Score: 3, Insightful

    Because people are stupid and don't read item descriptions properly? A fool and his money are soon parted. I'd hate to see the face of the guy who's paying $215 for this coupon when he gets it in the mail!

  7. Re:I think PalmOne is right by ForestGrump · · Score: 3, Insightful

    i agree with you.

    I started off with a pilot 1000 with 128k of ram.

    Then it was a palm V with 2 meg. Wow, 2 meg was ALOT.

    Then this summer i got an axim x5 basic. When buying it I thought, gee 32 meg. I'm moving from a 2 meg Palm V...what the heak am I going to do with 32 meg?

    So when I first start playing with it, the multi tasking thing got me confused. I was used to one program at a time. Ok, so I figured that multi-task thing out. But to add insult to injury, it would RANDOMLY CLOSE running programs.

    Now I know 32 meg of ram is NOT ENOUGH. Geez, I never realized how different the Palm and Windows Mobile architectures are.

    But after reading this, I'm glad I went with Microsoft. (yes, I'm glad I went with M$ in this case)

    Grump

    --
    Is it true that more people vote for the winner of American Idol, than vote for the president? -Ali G.
  8. Not As Big an Issue as it seems by Anonymous Coward · · Score: 5, Insightful

    I am a expert handheld reviewer and I have to say that its shocking to see what a poorly presented and researched piece this is. Are the real editors sleeping in on sunday morning?

    While the lower addressable amount of memory is disappointing this is not a major issue, and I think this article is WAY too over-negative. Sounds like the submitter has some sort of bias on palmOne and the new Treo.

    How can people be returning units in droves when only a few hundred have shipped!!!!

    Only the most hardcore techie is even going to notice this sort of filesystem procedure, it is not a bug but a symptom of the Non volatile memory architecture.

    Give me a break, The Treo 650 will do just fine.

    -7L-

  9. Eating the dogfood by ratboy666 · · Score: 4, Insightful

    Actually, the employees typically DON'T use the devices.

    I have engineered features for a set-top & tv box -- and I don't have (probably never will have) that tv.

    I have worked for computer companies whilst never owning ANY of their product.

    I have just done some engineering work for a printer company, and while I *have* in the past owned the vendor product, I will never own this particular product (and, indeed have never SEEN the product).

    I have worked with a major graphics board company, and, though I do own several of their products, I was never given one to "home test".

    In other words, the engineers put in the features, but we DON'T actually "eat the dog food". That job is left to Product Managers who probably don't care, and Marketing who probably doesn't either (make sure it meets the requirements).

    So, if a "one-hour battery life" was in the requirements (or worse, no mention of battery life at all), that's what gets delivered.

    And the justification? The employees/contractors won't BUY the stuff (why would we?); the company feels it is too expensive to build extra prototypes -- and besides, what does the employee know anyway? Stick to engineering; that's what we pay you for.

    Does lead to Dilbert moments, though.

    Ratboy.

    --
    Just another "Cubible(sic) Joe" 2 17 3061
  10. Re:Ouch! by baywulf · · Score: 4, Insightful

    I have no problem blaming engineers and programmers. I just belive management should go along for the ride. They have to take the good with the bad. If they got $50K bonus for "successfully guiding the development of product abc" they should be fired for "majorly screwing up product xyz"

  11. Are you trying to troll? by WIAKywbfatw · · Score: 4, Insightful

    Man, at least try to compare apples with apples rather than apples with oranges.

    Even if you figures are true, which I doubt, "most PocketPC devices" are just PDAs, where as the Treo 600/650 is a phone/PDA combo. What that means is that when you're not using a PocketPC directly it consumes no power but when you're not using a Treo 600/650 directly, it's still consuming power because it's communicating with your mobile phone network.

    If you want a fair comparison, use a Tungsten C/E/T3/T5 as your example, not a Treo.

    Comparing a Treo to "most PocketPC devices" and then attacking the Treo's battery life is like comparing a swiss army knife to a screwdriver and then saying that the screwdriver is better than the knife when it comes to unscrewing something.

    Resolution is another area where you conveniently forget to compare like with like. Of course the Treos don't have 640 by 480 resolution screens: they have built-in keyboards in a similar (if not smaller) form factor, so they hardly need any area for you to write in, do they?

    Some of your other points border on ridiculous too. Every PocketPC ever made can play MP3s and WMA files? So what? Every Palm model made in the last two years plus (apart from the cut down, dirt cheap $99 Zire 21) can play MP3s too. Are you really suggesting that playing music on a Palm is a problem?

    And as for the size of apps, wow. Again, I'll take your word on the actual numbers but are you really saying that 5MB isn't big enough for any application that you'd want to run on a PDA?

    --

    "Accept that some days you are the pigeon, and some days you are the statue." - David Brent, Wernham Hogg
  12. Re:Stupid Stupid Stupid... by Grishnakh · · Score: 4, Insightful

    I'm glad I didn't rush out and preorder this one.

    This should be a good lesson for anyone who has. There is almost nothing out there, made by large companies, that is worth rushing out and getting the very first model of. As other posters have noted, these companies don't even do any real usability testing to see if there's major problems with them, and engineers don't ever even see the finished product, or get to try out the prototypes, to see if there's something obvious that was missed. Amidst all this, there's simply no reason for anyone at the company to care one whit about the product itself; engineers just have to worry about keeping their jobs and getting a good review, managers just care about being able to spin things to their managers so they can get a bonus or raise, and executives just care about pushing the stock price higher. In the end, no one in large companies gives a rat's ass about the products they're making. If they don't care, why should anyone else?

    If you're looking for products to get excited about, I only see two options: 1) make your own products. MythTV and other open-source software makes it fairly easy to build your own computing/entertainment systems using commodity components, and since you can build it the way you want it, you can leave out crap like DRM, monthly fees, inability to skip commercials, etc., and put in features you really want, like Ogg compatibility, a one-touch slideshow linked to a directory full or pr0n on your home server, or whatever else floats your boat.
    2) Look for products from small companies where the engineers run the company, and are building the product because it's something they want. A good example of this is SlimDevices.

  13. Why is Palm so cheap with the RAM? by jchristopher · · Score: 3, Insightful

    Seriously, why is Palm so cheap with the storage in this device? For the (IMO ridiculous) amount of money they ask for this device, users deserve perfection!

  14. Ditch FAT, use a flash file system by EmbeddedJanitor · · Score: 3, Insightful
    FAT, in embedded devices, is the worst way to save data that you care about. FAT is also veeeerrrrryyyy slow relative to some other options. For anything you care about, they should use a well proven fault tolerant file system like YAFFS or JFFS2.These file systems are designed for use with flash storage which makes them far more efficient.

    For amyone that wants to know more about this hit Google for YAFFS or JFFS2.

    Bias acknowledgement: I wrote YAFFS. I quite often get emails of the type: "We tried file system xxx but could not make it reliable enough to ship. Since switching to YAFFS we have no more problems".

    --
    Engineering is the art of compromise.