Bugzilla on Windows?
slipandfall asks: "I just started work at a 100% Windows shop (no chance of changing this) and would love to implement Bugzilla for issue tracking but statements like this - 'Making Bugzilla work on Windows is still a painful processes.' in the
OS-Specific installation notes don't make it seem reasonable. Since there is no chance of using Linux/UNIX here, can I get people's experiences using Bugzilla on Windows or experience with a tool (open source or not) on Windows with similar notification, discussion and issue tracking features?"
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. It is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.
I have created a Windows port of RT, and have been maintaining it for two years now, selling support contracts for a living, as well as developing RT-Foundry, a project similar to GForge/Trac, on top of RT.
The RT-Win32 installer comes with its own Apache2, MySQL4.1, Perl 5.8.6 and Fetchmail, so you'd not need any other existing SQL server to set it up. I'd be happy if you'd give it a try. :)
We just went through this recently at my company.
Our first though was Bugzilla, of course. But after looking into actually deploying it we realized it wasn't going to be that easy. So before we buried ourselves, we looked around to make sure Bugzilla was actually the right choice for us.
Turns out it wasn't.
We found Atlassian's JIRA. Installs like a breeze, easy to manage, no headaches, even actively tied into Atlassian's JIRA bugtracking system for itself! (And it works, seen bugs that we have submitted fixed in short order!)
We're not a really big shop, so I can't speak too much from the large scale deployment end, but aside from that this was a fantastic choice for us and I highly recommend it. (I am in no way affiliated with Atlassian or JIRA)
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