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EA Reconsiders Overtime Position
bippy writes "An internal memo leaked from EA to its employees says that the company plans to make more employees elgible for overtime. Rusty Rueff, senior vice president of human resources, bemoans the bad press and begs forgiveness: "As much as I don't like what's been said about our company and our industry, I recognize that at the heart of the matter is a core truth." GamesIndustry.biz has commentary on the story as well.
You're finally learning that if you treat your employees right, they won't ruin your reputation.
"Some fight for law. Some fight for justice. What will you fight for? One day, you will see."
This reads more like a PR stunt than anything else. Expect work conditions to be more of the same at EA. The same, constant, broken promises.
(Please browse at -1 to read this comment.)
We are looking at reclassifying some jobs to overtime eligible in the new Fiscal Year. We have resisted this in the past, not because we don't want to pay overtime, but because we believe that the wage and hour laws have not kept pace with the kind of work done at technology companies
In other words, we didn't want to pay overtime.
Gah. Dil-bert!
I agree. This is likely total PR bullshit.
I work for a Fortune 500 software maker (non-games), and we get promises like this all the time. In fact, I was just talking to a co-worker who was promised that they were eliminating overtime this season. Last year, he worked Saturdays during the crunch. This year, it's been Saturday and Sundays. And this is a totally seasonal job, very predictable. This is not a company pushing to meet some artificial marketing-inflicted deadline.
The bottom line is that big companies will continue to find new and creative ways to milk productivity from people at the lowest cost possible. The game industry is no different than any other industry.
This is a perfect example of the power of press in action. This is how reporting is supposed to happen in the united states - find something wrong, and talk about it and raise such a furor over it that things get better. And since EA employs programmers and many slashdot readers are programmers, we should all keep ourselves informed.
I submitted this story last night, and it didn't get posted.
Balderdash. What's wrong with paying someone more for more work? There's nothing in the hourly wage model that requires set schedules. The only argument I can read into this is, "well, it's just not done," or "hourly pay is just old-fashioned."
It sounds to me like not wanting to pay overtime is exactly why they've resisted classifying people as "eligible" for overtime.
Well, I think work is work, whether it's on an assembly line or writing software, and it takes time that a lot of people would use for something else, if they didn't need to earn a living. That's why they call it work, and not fun.
Time's the most valuable commodity we can give somebody else, because once it's given, it's gone for good. I don't think it's asking too much to be compensated proportionately for it.
Surely I'm missing something here. What is it?
I see this as a common problem throughout the tech industry, it just seems to be more pronounced than most at EA. The upper management creates a flawed schedule, without enough time or resources to do all of the required tasks. When it becomes apparent that the schedule will be missed, everyone goes into crunch mode, working ungodly hours to get the product out the door. The project is saved, but all of the developers have ulcers. Since the management didn't have to pay the developers for the extra hours they worked, there is not cost to the scheduling mistake, and make the same mistakes on the next project (unless they intentionally lowball the schedule, because they know they won't be the one's paying for it). If the developers received overtime, there would be a cost to the error, and it would be less likely to happen the next time.
Sometimes I doubt your committment to SparkleMotion!
First of all, an absolute cap at 80 hours a week under any conditions would make sense, since you are only fooling yourself if you think you are productive working even longer hours, and allow an 80 hour work week for 1 week maximum, cap it at 60 the rest of the time. If they can't meet their deliverables under these conditions, then it doesn't take a rocket scientist to see that they need more staff, or have an unreasonable delivery schedule.
My rights don't need management.
Don't get me wrong - companies *do* abuse people when the company has sufficient power. Unions do provide protection to those workers, but it's not a panacea.
In the software development realm, some programmers are 100x more productive than others. Many times there are more than 2x productivity differences between workers.
When you move to unionized protection for the workforce, you are essentially mandating compensation for producers to be normalized. Even though you might be 5x more productive than your cube neighbor, your compensation will not reflect that value difference.
When you're talking about manual production activities - assembly line manufacturing, product delivery (bread suppliers) etc - it makes perfect sense because each breaed delivery person has a maximum capacity that he can accomplish, and the variance in production can easily be normalized and compensation level can more easily be established.
In this industry, do you really want to have collective bargaining where the people who are the most productive derive the least benefit from exercising their talents? If you can accomplish more in 2 hours than your coworkers, should you need to put in a full workday to be compensated the same as they are?
I'm not convinced that the traditional model of collective bargaining is a great solution to this problem.
Respectfully,
Anomaly
But Herr Heisenberg, how does the electron know when I'm looking?
Why is EA in the news? For the same reason Vioxx is in the news. Some lawyers are trying to get the word out in order to find members of a class action. They're also trying to gin-up hatred for the company and sympathy for the "victims" in order to cash in on a big judgement against the company.
Jesus, talk about cynicism. I'm guessing you don't work in the tech industry or you'd know exactly why the EA story is a big story, and hint, it's not what you seem to believe.
The EA story is a big story because the problems at EA are endemic to the video game industry, and are at least somewhat prevalent in the IT industry as well. Employees who by law should not be treated as exempt are being treated as exempt. Being that this is a tech news site, and being that EA is such a large company, what happens at EA in this case could have a big impact on the tech industry in general. This is a chance to improve the quality of life for tech workers across the country.
That's the idealist response. The most cynical I'd ever get about this, though, would be to say that this is a large company that its employees believe are breaking the law, and it's always news when large companies break the law on a large-scale basis. Either way, it's news, and I hope this site continues to follow it.
This is the quote that burns me up: "[developers] relish flexibility".
This is supposed to imply that a salary-based schedule allows professionals a little flexibility in their work hours not like the poor blue-collar bastards that have to punch a clock.
Salary was supposed to mean that some weeks you work a little more, some weeks a little less, but in general you puting 40 hours a week. The entire concept of salary is meaningless if your continued employment depends upon you working 60+ hours a week.
Waltz, nymph, for quick jigs vex Bud.
You know, sometimes things are wrong and need to be corrected. Even when lawyers are involved.
I don't support mistreating workers, but that doesn't mean I'm opposed to companies having positions where you work 80-hr week jobs.
Therefore you support mistreating workers. You can't have it both ways.
My grandfather worked in the textile mills in Lawrence, MA, circa 1905. You worked every day for 12 hours including Saturday, and you worked hard, and if you were sick and didn't show up or you didn't work as hard as you were supposed to, then they fired you, and there were a zillion immigrants standing outside shivering waiting to take your job.
You got paid by how much cloth you wove. If your loom broke, you sat there idle, thinking about how you were going to put food on the table that evening if the loom fixer didn't come by in time.
The foreman would actually walk up and down the line of weavers and put his hand on their backs to see who was sweating and who wasn't, and God forbid you weren't a sweaty bastard like the rest of the slaves, because you were gone instantly.
I have a problem with this. So should you. There is nothing conceptually different between the Lawrence mills and the environment people are describing at EA. Just wait for EA to open its "Bangalore technology center," if it hasn't done so already and I missed it.
That's why there are labor laws. That's why unions were formed. If you let businesses make people work like slaves, pretty soon everyone will be working like slaves, and then we'll all be slaves.
So it has to be stopped, and this HR asshole can whine all he wants about EA "discovering" that it is understaffing its projects and overworking its employees (after developing how many games, now? Come on. What a crock of shit). Anyone who didn't know whose side HR is on should read this guy's memo carefully. He promises nothing. He pretends surprise. He cajoles. He soothes. He's worried about the process. He's got great ideas for the future. The labor laws on the books are obsolete, and just don't apply to EA or other high tech jobs. Because high tech "creative" people are special. They need to work 80 hours a week. California should recognize this. It's a good thing, not a bad thing.
Yeah right. The guy makes me puke, as does every other HR asshole I've ever worked with, both in senior management and as a programming grunt.
The problem isn't if employees are exempt or not but about EA abusing them; it appears to be about EA not compensating their employees fairly and demanding insane work weeks.
Bill
Oh, come, come, come. Without a monster or two, it's hardly a quest... merely a gaggle of friends wandering about. - Owl
The problem isn't overtime. The problem is not getting paid for it. If workers were constantly getting paid 1.5x for each hour over 40 a week the higher ups in EA would be fixing their scheduling and manpower shortages in a hurry. As it stands they are under no obligation to pay any more for 35 hours a week than 95 hours a week so why not squeeze as many hours as they can?
The reward for working hard should be compsensation not more work. If the higher ups aren't willing to be liberial with "comp time" or project bonuses then expect some unhappy workers. Killing morale does not help the company at all.
So that guy doesn't make 100x what our worst producers do, but here's what does happen:
:)
1. He makes ~2-2.5x what the low producer does
2. He gets selected for the interesting problems (And gets to say - I don't want to work on that project.)
3. He is highly regarded by his peers for being sharp - in many cases that's worth more than money. (At least to geeks it can be.)
4. Management gives much greater latitude in terms of work hours - because they know that they can count on that person when the chips are down.
Finally, it's important to note that many times our techies are led down the primrose path of believing that technical prowess is the most important measure of achievement.
As a result I know a couple of really sharp developers in our organization who are treated scornfully by management. These people are brilliant, but their attitude and approach make them distasteful to everyone else who "doesn't get it" because they are "stupid" and management people are "idiots."
People skills are critical to success, unless you're a genius on the order of John Carmack. People skills are directly related to compensation - far more than technical skills - this is why people think that their bosses are morons and all management types are idiots. The world measures on a different scale than geeks do. Unions won't fix that.
Thanks for inviting me to post more on slashdot!
Respectfully,
Anomaly
But Herr Heisenberg, how does the electron know when I'm looking?