Inside an Adware Company

Haikster writes "Brad Stone of Newsweek wrote a great article exposing DirectRevenue which is actually a combination of the old Dash guys with IPInsight, abetterinternet, offeroptimizer and blackstonemedia and the others... it's a bit lengthy but a great read."

Comments

The truth about Adware

[ravenspear]

This is good because it is completely amazing to me how the adware/spyware problem has received very little coverage in the media, certainly orders of magnitude less than the spam problem. We have seen many stories on /. over the last few weeks about how millions of Windows boxes are so infested with spyware that they are basically unusable, and yet most non-technical people still seem ambivalent.

If the same amount of effort currently used to fight spam is not applied to the spyware/adware situation, it will get just as bad if not worse than the spam problem.

As intrusive and annoying as spam is, at least it's influence doesn't extends past your email client. Spyware has the potential to totally screw up machines that do important tasks, which could be far more harmful.

Re:Dark. And noisy.

[OAB_X]

New steps to uninstall:

Add Remove programs -> spyware program -> uninstall window -> im sure i want to uninstall -> i dont want to reconcider -> i dont want to provide a reason for uninstalling -> im still really sure i want to uninstall -> yes i know some features maybe deactivated -> i dont want to install any companion programs -> i dont want to have programs from your sponsors installed either -> i dont want to have more msn smilies -> why do i need to go to a website to uninstall? -> i still want to uninsall reason: i hate spyware -> uninstall -> please wait while you download the uninstaller -> program uninstalled successfully, 5 more programs installed by uninstaller

I hate malware.

[rice_burners_suck]

I hate adware, and what we need to invent is some sort of adware realtime blacklist that contains all the IP addresses of adware companies. Then, all legitimate users could set up their firewall to disable access to and from any of these IP addresses. Then, the ISPs could completely disable access, and that would drastically cut down on the success of these illegitimate ventures.

Doing so could scare the spam authors, malware authors, virus authors, worm authors, spyware authors, and other illegitimate software authors into compliance with global IP standards, which will facilitate the streamlining of compelling enterprise solutions by content providers and emerging stewards of innovative technologies.

(If you didn't get the above then you need to do some critical thinking. It is composed in four layers and contains 12 hidden messages, 4 double meanings, and 9 psychological facts.)

It concerns us.... (the military)

[i_want_you_to_throw_]

We constantly have a nightmare about people on our network installing spyware (we're half green suit/half civilian). Some day, some enterprising young person will create spyware with a key logger phoning home passwords galore. We already had a problem with HotBar clogging our pipe.

Admittedly we are't suppoed to be discussing classified information but we deal with politically sensitive stuff all the time.

Adware and Spyware are making me money

[Anonymous Coward]

Yeah, it is. And I hate it. I hate having to take people's money to clean this shit off their computers; I would rather be deploying servers or upgrading home PCs for the holidays. But I'm not.

People get infected so easily because the just don't understand. Your average joe doesn't know the difference between virii and spyware; They don't understand that Norton Antivirus doesn't block this stuff too ( though they're starting to try ); They don't realize that IE's swiss cheese-like security is what allows most of this stuff on their system. While I spend a lot of my time cleaning spyware of my customer's computers, I also try to take the time to educate them. I show them the Adaware and Spybot icons. I run through them once with the customer to make sure they understand how to perform updates. I explain the new Firefox icon and how they should always always always use it, unless the site refuses to load without IE. I explain why Norton didn't stop it, and why the firewall didn't help. Folks just hear a lot of buzzwords like these and they just store the basic meme "Firewall=Safe" or "Antivirus=No Infection".

It shouldn't have to be this way. But it is, and I'm profiting from it. That makes me feel dirty in a way, even though I'm not the asshole clogging up the works.

Re:Adware and Spyware are making me money

[mrbcs]

Same here though I don't feel dirty doing it.. I'm doing them a favour. Better to pay me to clean up their machine than to go and buy a new one because of software issues.

Most times I've only had to see people once. It's very disheartening though, when two weeks later, the same customer comes back, riddled with viruses and spyware.

Me: "where's the programs I installed? Sygate? Ad-aware? Avg?"

Customer: "umm, I guess we uninstalled them.. kazaa wasn't working right."

Me: "fine, $60, we'll try again."

I don't think I'm long for this game anymore. Users can be very draining on your spirit. Really bugs me that I've had no problems with my 10 machines in 7 years or so.

What I want to know...

[Anonymous Coward]

Consumer advocates familiar with the company charge that Direct Revenue has engaged in an array of unethical practices: it secretly installs its software onto computers, designs its adware so that it reinstalls after users delete it and has changed its name so often that frustrated users can't find the company to complain.

...is if their business model includes such practices, how do they get around many states anti-hacking laws? In several states it is a felony computer crime to install software onto people's computers without permission. Most Adware companies get around this by a "click-through" license but it was not mentioned in the article if Direct Revenue uses such.

Even with a click-through license I would love to hear them explain to a judge their justification for automatic reinstallation after a user deletes it.

Kill em all

[bogie]

I don't care if God sorts them out.

As I type this I'm about to finally sit down for a movie after spending hours on yet on spyware/adware infested PC. I'm just tired of it. As much as I hate those scumbags who put out adware etc I have to once again question. What the fuck was Microsoft thinking waiting until summer 2004 to deal with the problem? Oh and the other 50% of Windows users on this planet who are not running XP with SP2? They're just as screwed now as they were before.