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Has TiVo's Fate Been Sealed?

ChipGuy writes "Things are getting bleak for TiVo, reports the New York Times, and adds that TiVo blew a major opportunity to team up with Comcast. And that might have cost CEO Michael Ramsey the job. Om Malik writes that 'The fate of TiVo also highlights the dilemma facing a lot of "exploding TV" start-ups. The technology does not necessarily translate into profits and a business,' and breaks down the financials -- over half a billion dollars in losses so far. PVRBlog adds that 'When the story of TiVo is written, this Comcast negotiation could be the point when the company's outcome was decided.' More reactions here."

32 of 364 comments (clear)

  1. Netcraft confirms by Anonymous Coward · · Score: 4, Funny

    It is official; Netcraft confirms: Tivo is dying

    One more crippling bombshell hit the already beleaguered Tivo community when IDC confirmed that Tivo market share has dropped yet again, now down to less than a fraction of 1 percent of all servers. Coming on the heels of a recent Netcraft survey which plainly states that Tivo has lost more market share, this news serves to reinforce what we've known all along. Tivo is collapsing in complete disarray, as fittingly exemplified by failing dead last [samag.com] in the recent Sys Admin comprehensive networking test.

    You don't need to be a Kreskin [amdest.com] to predict Tivo's future. The hand writing is on the wall: Tivo faces a bleak future. In fact there won't be any future at all for Tivo because Tivo is dying. Things are looking very bad for Tivo. As many of us are already aware, Tivo continues to lose market share. Red ink flows like a river of blood.

    FreeTivo is the most endangered of them all, having lost 93% of its core developers. The sudden and unpleasant departures of long time FreeTivo developers Jordan Hubbard and Mike Smith only serve to underscore the point more clearly. There can no longer be any doubt: FreeTivo is dying.

    Let's keep to the facts and look at the numbers.

    OpenTivo leader Theo states that there are 7000 users of OpenTivo. How many users of NetTivo are there? Let's see. The number of OpenTivo versus NetTivo posts on Usenet is roughly in ratio of 5 to 1. Therefore there are about 7000/5 = 1400 NetTivo users. Tivo/OS posts on Usenet are about half of the volume of NetTivo posts. Therefore there are about 700 users of Tivo/OS. A recent article put FreeTivo at about 80 percent of the Tivo market. Therefore there are (7000+1400+700)*4 = 36400 FreeTivo users. This is consistent with the number of FreeTivo Usenet posts.

    Due to the troubles of Walnut Creek, abysmal sales and so on, FreeTivo went out of business and was taken over by TivoI who sell another troubled OS. Now TivoI is also dead, its corpse turned over to yet another charnel house.

    All major surveys show that Tivo has steadily declined in market share. Tivo is very sick and its long term survival prospects are very dim. If Tivo is to survive at all it will be among DVR dilettante dabblers. Tivo continues to decay. Nothing short of a miracle could save it at this point in time. For all practical purposes, Tivo is dead.

    Fact: Tivo is dying

  2. Exploding TV? by PopeAlien · · Score: 5, Funny

    'The fate of TiVo also highlights the dilemma facing a lot of "exploding TV" start-ups.',

    ok, I admit I'm not real familiar with the latest in television technology, but exploding TV's? what could possibly be the upside of that? faced with that sort of danger you'd definately want a TV-b-Gone. I'd say if their TV's are exploding TiVo's fate has definately been sealed.

  3. I don't doubt it by lukewarmfusion · · Score: 4, Insightful

    First, I have to take issue with the claim that such technology, concepts, and products are not enough for a successful business. I think their success to this point is evidence enough of the power of this kind of product.

    On the other hand, I have to agree that Comcast has the power to propel TiVo into a different level of play. With that kind of support, they'd have a huge step up on all this exploding competition. That competition is finding ways to improve upon what TiVo already has - free listings, better storage, better interface, etc. Why compete directly when you could stand on the shoulders of Comcast?

  4. So how much is a MythTV? by Russ+Nelson · · Score: 4, Interesting

    Okay, so if I can pick up a TiVo for a couple of hundred bucks, how much is a MythTV box? You need a fast pentium box with a large HD, right? Plus a video encoder. What's the cheapest MythTV box that I could put together that competes with a base TiVo?
    -russ

    --
    Don't piss off The Angry Economist
    1. Re:So how much is a MythTV? by sydsavage · · Score: 4, Informative
      Yep, a home built MythTV box is going to cost more than TiVo, and it's not exactly a plug and play experience. Here's an approximate breakdown of what I spent building mine:
      • $30 case
      • $70 motherboard (Shuttle MN31N)
      • $80 cpu (AMD Athlon XP 2500+)
      • $90 512 meg ram
      • $50 40 gig harddrive
      • $120 250 gig harddrive
      • $180 Hauppauge PVR-350
      • $80 DVD burner (not necessary, but nice to have)
      • Many, many hours getting the right combination of drivers, etc compiled
      Now, before anybody jumps all over me and says I could have saved $x here or there, I should point out that I originally built the computer to be a linux workstation, and then decided to try my hand at building a DVR. Originally, I spent $335, including shipping, to put together a decent box to run SuSE 9.1. I went for the Shuttle mobo so I wouldn't have to buy a seperate graphics card or sound card. This board has a twin VGA nVidia GeForce4 MX with shared memory, Realtek ALC650 audio, and onboard 1394 and USB 2.0. It is capable of digital audio out with the addition of a $30 header board. I went with the AMD processor because I wanted good performance, without spending too much. The board supports anything from a Duron 700 up to an Athlon XP3000+ (or possibly higher, I think that's all that was out when the documentation was printed).

      So, if you wanted to trim the price down further, you could find a motherboard with integrated graphics that has S-Video out, and then get the cheaper Hauppauge PVR-250 or another capture card. This will give up some quality, as the PVR-350's video out is allegedly much better than other graphics cards, but it's a trade-off for price. You could get by with a lot slower processor than mine. You can get buy with a lot less memory than I have. You could probably find a case for free or close to it.

      Another possible route would be to start with a Shuttle bare bones system, and add a Hauppauge or other capture card into the one PCI slot. I hope to add more capture cards to my system, so I ended up ruling out this solution.

      As far as the time I put into it, I consider that to be an education. Without a reason, I wouldn't normally get my hands so deep into the o/s internals. I learned a lot about kernel modules and how they work on this project.

      If you decide to do this, I highly recommend it. But don't go into it thinking it's a way to get cheap TiVo. It's a way to have fun building a cool project that you will (hopefully) enjoy long after the building is done. I still take a lot of pride in my system, and really enjoy showing it off to guests. And it does a whole lot more than TiVo, I should add.

  5. Very True by Anonymous Coward · · Score: 3, Interesting

    Tivo is toast. It's a great product without question. The issue is that all the major cable companies (Comcast, Cox, etc.) are building those capabilities into the set top box.

    Over Christmas, my grandfather asked about Tivo because his brother had recently gotten one. He really didn't know quite what it was, but he wanted one. So, we went to all the consumer electronics shops and looked into it. It was going to be $100.00 bucks after a rebate, twelve bucks a month, and then he had to get some kind of phone line across the room to the back of the TV. They suggested a wireless phone jack, which was an extra $85 dollars or so.

    Instead of messing with all that, I stopped by the Cox office and they gave us a new cable box for free and the extra DVR functionality for an extra ten dollars a month over what he had already been paying. He's not going to notice a big difference between that and Tivo, so it's definitely "good enough".

    I like Tivo's announcement about Internet-oriented content, but I just don't think they have a chance. EVERYONE and his mother is going after the set top box "center of the digital living room lifestyle". This includes at least Sony, Cisco, Microsoft, Apple, Nintendo, all the set top box manufacturers and cable providers, as well as many other upstarts. People will want as few boxes as possible (hopefully one), so products like Tivo that don't have the depth of stickiness, that aren't the anchor of critical functionality (cable TV vs. VCR, if you absolutely had to choose which one would it be). As such, Tivo is in big, big, big trouble.

    1. Re:Very True by lightspawn · · Score: 4, Insightful

      Instead of messing with all that, I stopped by the Cox office and they gave us a new cable box for free and the extra DVR functionality for an extra ten dollars a month over what he had already been paying. He's not going to notice a big difference between that and Tivo, so it's definitely "good enough".


      But only because he's never used a TiVo.

      I own a TiVo, and hate hate hate using Cox's DVR, which has horrible usability issues, even apart from the response times (over a second for basic operations).

      As a random example - if you view a list and press page-down, you're now at the TOP of the next page. Pressing page-down again brings you to the bottom of the page and another press to the top of the next page.

      TiVo practically always does exactly what I expect when I press a button, and the layout is so convenient that I never have to look at the remote.

      I would gladly buy TiVo's UI people a round of drinks, but could get violent if I ever met Cox's DVR's developers (it looks like they have no UI people and let the programmers do it).

    2. Re:Very True by daVinci1980 · · Score: 3, Interesting
      so you don't have to worry about setting two timers...
      Gotta agree with you. Having the DVR capabilities integrated with the TV guide interface


      What? You guys have clearly not used Tivo. There's no setting two timers. And Tivo comes with its own channel grid (TV Guide functionality) which has a pretty nice interface. When I want to record a show, I navigate to it (or search for it), and I can record it. I can set season passes to get all episodes, or first runs only. I can set how many episodes of the show to keep on the box for a particular show (so for example, 10 for the Simpsons and 5 for CSI). It uses fuzzy logic to suggest programs that it thinks I might like based on existing programs I record (if I want it to). Now it can even play music and show picture albums I store on my PC in the other room. Pretty much everytime I think 'gee, I wish they'd fix this about tivo,' I find the issue fixed within a matter of weeks with the regular software patches it receives.

      And yes, Tivo can access all of the channels that your cable box can receive--it's a unit that runs between your cable box (should you be unfortunate enough to have one) and your TV.

      I personally have to agree with the great-grandparent. The Tivo UI is really quite excellent, and one of the reasons that the box was worth $450 ($250 for the box, $200 for the lifetime subscription). Plus the fact that it runs linux. I thought you /. types would salivate over that.

      --
      I currently have no clever signature witicism to add here.
    3. Re:Very True by lys1123 · · Score: 3, Insightful

      However, the price difference makes it worthwhile - for $10/month and no setup fee, no purchase, no contract, and two tuners, how can you go wrong? Plus, it's probably simpler than a Tivo in some respects: the Cox box is also your cable tuner, so you don't have to worry about setting two timers (one in Tivo, one in the cable box) and other such hassles.

      I have used both a Satellite (Non-TiVo) DVR and a TiVo (which I own). I was absolutely floored by how primitive the DVR was, and your comment about setting timers makes me wonder if the DVR you are using is also more primitive.

      I NEVER set a timer on my TiVo. I have had friends ask me when a show comes on, and I haven't got a clue. The reason is, I tell my TiVo what to record and it manages all of the details. I never have to set a timer on it or on my settop box (since TiVo changes the channels on the settop automatically before it starts recording).

      So, for example, I have a wishlist setup that records movies that were made in the 1920's. I have season passes that record specific shows. But I never have to even think about the details behind these recordings. I just turn on my T.V. and look at the list of what shows are waiting for me to watch.

      THAT is the beauty of TiVo and until I see another system that can abstract away the details as well as TiVo does I won't even consider switching.

  6. Not surprising by Tiburana · · Score: 3, Insightful

    In order for Tivo to survive against the snarly market forces of TV they would have had to promise even more invasive advertising to replace the ads we skip over. In two years Tivo would (will?) end up looking like a cheesy free web page with banner ads and annoying pop-ups. I'd rather live in the moment and go to the bathroom during ad breaks.

  7. What TiVo needs to do. by stratjakt · · Score: 4, Interesting

    Ditch the service.

    Open the box, screw this DRM'ed TivoToGo crap. Just open an SMB service, or ftp, or some such.

    Sell the box at a profit. I'd pay up to 500 bucks for one, that just worked - always, regardless of whether TiVo is still in business. It's still cheaper than rolling my own with MythTV, and a whole lot less of a hassle.

    Since that's not what they're going to do, since TivoToGo turned out to be useless - need a custom app to burn to DVD? And it's not out yet? And I'm supposed to buy what is basically the same Prassi/Stomp/Veritas software that I already have three copies of again for another 50 bucks?

    Anyways. I like the TiVo interface. Good riddance to the rest of it.

    I've been playing with MythTV. As soon as I get it working to my liking, my series 2 TiVo goes up on eBay. I'm getting there, it's nothing but time and effort.

    I already know it'll blow TiVo away, it'll stream recorded content and live TV via VideoLan, which I can watch on satellite boxes, which I plan to be no more than some hacked XBoxes. It'll have (at least) two tuners. It'll record to DVD-R without jumping through hoops. It'll grab content from the 'net.

    So on an offtopic note, anyone have an idea how support for the Hauppage PVR150MCE and 500MCE is going under ivtv? I got an itch to order the 500MCE (mmm two tuners, two encoders.. all for roughly the price of the 250), becuase it looks like it will be supported soon.. But I don't want to be stuck with a dud.

    --
    I don't need no instructions to know how to rock!!!!
  8. Re:oh man by GeorgeMcBay · · Score: 5, Insightful

    The product was good, service was good but the rest of the business world (mainly M$) did


    As rich and powerful as Microsoft is, they just don't have the kind of power you think they do, especially when it comes to markets outside of computer OSes. I can't believe you're sitting here blaming Microsoft for the fact that Tivo is a poorly run company...


    The vast majority of business failures people think were somehow caused by Microsoft were really caused by the ineptitude of the company that went under. When Microsoft goes after a market, a well-run company will push them back (see: Quicken vs Microsoft Money). A poorly run company? Well... Darwin's law kicks in. Is that really Microsoft's fault?

  9. This is what I feared by earthforce_1 · · Score: 5, Insightful

    and why I would never buy any piece of hardware that relies on a subscription. All the more if they offer a "lifetime" subscription where you pay up front. People have fallen into this trap with health clubs as well - what is the chance that the company behind the hardware will outlive me?

    --
    My rights don't need management.
    1. Re:This is what I feared by rcastro0 · · Score: 4, Insightful

      and why I would never buy any piece of hardware that relies on a subscription

      You mean you don't have a cell-phone ?

      --
      Quem a paca cara compra, paca cara pagará.
  10. So it goes... by wcitechnologies · · Score: 3, Interesting

    The law of the bottom dollar says that if people can provide a service for themselves for free, they will. Most of them anyway. HTPCs increasingly become easier to build and cheaper to buy. Its always irked me that TiVo would charge you to use a device that you purchased legally. It'd be like Microsoft trying to charge me per megabyte to use my own hard drive. (I probably shouldn't even SAY that...) Ask yourself: how many people in the world still have milk delivered to their front doors? How many people still have their gas pumped by an attendant? How many people in the world will continue to pay for TiVo?

    --
    Electrons are free; it is moving them that becomes expensive.
    1. Re:So it goes... by starman97 · · Score: 3, Interesting

      I guess paying for DSS TV service must really bum you out, after all you bought the dish and reciever, the nerve of them expecting you to pay for the content. You pay for Internet Service, but you bought the firewall and your ethernet card...

      What Tivo owners are paying for is the directory service and database compilation that makes the search functions of the Tivo useful. If you want to use it as a simple PVR, yuo can buy a 1st generation box, they had enabled that feature.
      If you buy a Series2, you buy it knowing that it does not work without purchase of the Tivo Service. It says so on the Box. Tivo does not charge by the Gig, you can upgrade all models without incurring any extra charges.

      All but a very small minority of Tivo owners will continue to buy the serive as long as it is available at it's current pricing and features.
      What will kill them is if they disable commercial fast-forwards or jack the price or do some sort of pay per view for previously recorded shows. The second they do that they are dead.

      MythTV is free if you value your time. I dont have time to program or manually search for things to watch. I also dont have the interest to mess with building a linux box just to watch TV, for that, I'll buy a tivo and it's service and get on with working and playing with more interesting things.

      --
      Starman97@Gmail.com (bring it on spammers)
    2. Re:So it goes... by lucifuge31337 · · Score: 4, Insightful

      Ask yourself: how many people in the world still have milk delivered to their front doors?
      If the service were availabe in my area at a reasonable price, I would.

      How many people still have their gas pumped by an attendant?
      Everyone getting gas in the state of New Jersey, and me, whenever I am getting gas while dressed well, when it's cold out, etc., etc.

      I just don't get your point....HTPC's blow for non-techies in their current state.

      Most overlooked points past shitty UIs and complicated setup: you need a remote control....oh yeah, that's right, every one availabe for PCs sucks ass. High quality SVIDEO output still isn't there at a reasonable price. And not-so-expensive PCs tend to be noisy. And hot. And not shaped like the rest of my stereo/tv components.

      I deal with IT all day. When I come home and want to watch TV, that's what I want to do. Preiod. Not screw with some HTPC, or ssh into my hacked TiVo because the cron job to grab the listings failed.

      --
      Do not fold, spindle or mutilate.
  11. TiVo has two things going for it by mveloso · · Score: 5, Interesting

    TiVo really has only two things going for it:

    * the program guide
    * the interface

    The program guide is really great, and the interface is incredibly easy to use.

    The problem seems to be TiVo spends a lot of its money on the boxes. Hardware costs for the TiVo boxes totalled $68,056,000 for the last nine months of the last fiscal year. That's a lot of hardware.

    They're also selling that hardware at a loss. HW Revenues were $60,823,000, with $29,508,000 in rebates. Ouch.

    There's not a lot that TiVo can do, financially.

    The TiVo service only cost $25,069,000 to run for those 9 months, while TiVo pulled in $81,311,000 in revenue. That means if they stopped selling TiVo boxes, they'd make money (though it's unclear from the revenue numbers if the tech revenues include partner hardware).

    That won't expand their customer base, though.

    Maybe they could spin off their guide business and license it to other box manufacturers? I'm sure TV Guide would love to buy it from them. It would free the guide to provide services to all the manufacturers, though they obviously have someone doing it already (who knows?).

    Maybe they could contract to get the hardware built more cheaply?

    The hardware is really killing them. Sure, they can't do a Microsoft (not at less than $1/subscriber/month for licensees). But they don't have to have high-end hardware either.

  12. Success? by fm6 · · Score: 5, Insightful
    First, I have to take issue with the claim that such technology, concepts, and products are not enough for a successful business. I think their success to this point is evidence enough of the power of this kind of product.
    "Their success to this point"???!!! For a private company, success means profits. If not actual profits, then hopes of profits in the forseeable future. As the story mentions, they've lost half a billion dollars, and show no sign of going into the black.

    TiVo lovers (I used to be one myself) think this product is terminally cool because, when a TiVo box works correctly, it makes TV watching 100 times more enjoyable. But that, by itself, is not "success". Tivo lovers, though fanatical, are few and far between. TiVo has simply made too many mistakes. The platform is too klugy, so there's always been reliability issues. And if it does break, you have to send it back to the factory, for fees that approach the original purchase price. Even if nothing ever went wrong, most consumers just don't see such an expensive gadget as being worthwhile for what it does. This company is circling the drain.

    Sorry to burst your bubble, but good "technology, concepts, and products" is not a guarantee of success. There are other factors: marketing, management, timing, access to markets, and just plain luck. The few techies that get rich making some amazing breakthrough get all the press -- but most innovative tech companies fail.

    Which is true of all business. You can get very, very rich, but not without taking very, very big risks.

    1. Re:Success? by dant · · Score: 4, Insightful
      The platform is too klugy, so there's always been reliability issues.

      Erm, really? I've been a TiVo customer since almost the start--I've got two TiVo boxes of my own, and used a very-hacked third for years. I've seen problems with them, sure, but nothing I would blame on TiVo itself.

      What sort of reliability issues are you talking about? Whatever they are, they're all news to me.

      Now, TiVo's business prospects are a completely different matter, and I do fear they will die before the non-techie public realizes what they can do.

    2. Re:Success? by JWhitlock · · Score: 3, Insightful
      "Their success to this point"???!!! For a private company, success means profits. If not actual profits, then hopes of profits in the forseeable future. As the story mentions, they've lost half a billion dollars, and show no sign of going into the black.

      That "half-a-billion" dollar figure is misleading. That's the IPO money, spent in the dotcom days when a good business plan was to spend millions just to get market share. And spend they did. Very little of that IPO money is left.

      They are currently scraping by quarter to quarter, and losing a few million in cash each quarter. But they have millions in the bank, so they can afford to burn some. Almost all their costs are business costs - they have no remaining debt to finance.

      Yes, I wouldn't call TiVo a success either. They wouldn't make make a good case study for business school, at least not at this point. But it is not as bleak as the half a billion figure looks.

      Consider the MIT graduate, whose parents paid the whole $100,000+ tuition, after grants and scholarships. You might find that he is a net loss for his investors, of perhaps a half a million dollars. But, he has a degree from MIT, a job with a great starting salary, and no student loans. He's not a success yet, but he has a good start. And, just like the folks that bought TIVO at the IPO prices and held on to them, the kid's parents shouldn't expect to see that money back any time soon.

  13. DirecTiVo / CES by deviator · · Score: 4, Interesting

    I was at CES. DirecTV is dropping TiVo for their own new custom-built upcoming DVRs. From what I understand DirecTV currently provides some life support for TiVo in the form of a rather inexpensive licensing/subscription fee for each user--but that will go away.

    The interface is incredible; the remote is the best I've ever used for anything; the programming guide is extremely good... but anyone and their Mom can hack together a DVR at this point (not that it'll be as good as TiVo).

  14. Re:oh man by uradu · · Score: 3, Interesting

    It's got less to do with others than with themselves. They worked hard to get the first product out, and then thought that the hard work was over. They haven't done anything truly innovative since v1.0, and never had a really good concept on how to make money beyond gouging customers $10 a month (later $13) for yet another TV guide. I've said it for a long time, they should have accessorized the TiVo like video game companies do, that's where the real money is. There's really not much of a "service" aspect to what TiVo does, and trying to artificially create one by selling the guide as such only angers those customers that see what's going on. They should have released their own branded external expansion hard drives (using 1394 over a proprietary connector if they wanted, to lower competition), they should have brought out external branded DVD or CD recorders and let the consumers burn shows (CD burners along with SVCD creation three years ago would have been the cat's meow, when DVD-Rs were still expensive), they should have offered unit-to-unit networking and cooperative recording and scheduling years ago, using their own branded Ethernet adapters, etc, etc, etc... Instead they took a good long nap and let the rest of the world pass them by. Oh well, I got my money's worth out of my TiVo, I won't be shedding a single tear when they pass.

  15. Most people miss the point of TiVo by WalletBoy · · Score: 5, Interesting
    I think most people miss the point of TiVo especially when they say things like "I can just build a MythTV box or I can do this on a computer..."

    What makesTiVo really great isn't the box, or the interface, or any of the generic PVR features, it's the TiVo service that makes it great and you lose that with everything else. It's the service that's worth it for me and what I don't mind paying for it. All these other PVRs are just hard-drive based VCRs with a GUI. Even a TiVo box is just a hard-drive VCR with a GUI without the TiVo service.

    Sure you can get other PVR solutions to download TV-listings and they probably have something like TiVo's season pass where it can follow shows you have season passes to and tape them whenever they air (even if they are pre-empted). The one thing I don't know if anyone else has is the TiVo suggestions. I have my TiVo so well trained I don't have to use the TV listings anymore. My TiVo picks out most of what I watch for me. It's like hiring a personal secretary who knows your tastes.

    After I come home for work and eat dinner, I usually have enough shows on my TiVo that TiVo picked for me to keep me entertained until I go to bed a couple of hours later. I don't have to surf channels, I don't even have to look at any listing to see if it's something I might like to watch and tell my PVR to tape it. It's gotten to the point where sometimes I don't even know what's on TV anymore and I don't care because I have more than enough shows I like to watch waiting for me each evening. I don't have to spend 20 minutes each day scrolling through a program listing of 500 channels to find the one program I might like to watch tomorrow and tell my PVR to tape it. For me I don't mind paying $12.95 a month if it means saving me 20 minutes a day in front of a computer or on a TV menu doing "prep-work" for my evening's TV watching. I will sorely miss this if TiVo were to go away.

  16. Re:Ce La Vie (in bad accent) by sydsavage · · Score: 4, Informative

    You are mistaken. My MythTV box, built around the Hauppauge PVR-350, has better quality encoding than TiVo. MPEG-2 recording at full SDTV resolution of 720x480, while an unhacked TiVo is limited to around half that.

  17. Re:Ce La Vie (in bad accent) by bdcrazy · · Score: 3, Informative

    I have a pentium III 733 and a hauppage wintv pci card thats over 4 years old, and it records really nice movies. Dscaler and virtual dub are great with it. might be the included software, or that it comes with a onboard mpeg encoder that doesn't work very nicely.

    --
    Tonights forecast: Dark. Continued dark throughout most of the evening, with some widely-scattered light towards morning
  18. Wins and Losses. by bort27 · · Score: 5, Interesting

    I've had my TiVo for over 4 years now. I love it to death. I think that TiVo did a hell of a lot of things right. Some quick examples:

    1. Unlike, say, Microsoft, they never discouraged their users from hacking their boxes. As a result, a huge community of TiVo hackers emerged (see http://www.tivocommunity.com/). I upgraded my TiVo's 30 gig hard drive to two 120's, and installed a cachecard/network card combo from 9th Tee, which means I can do fun tricks like scheduling shows and season passes from the road, or watching shows in my bedroom on my XBOX.

    2. Really great support. I've only had to call TiVo a couple of times, both for channel lineup issues, but they were always extremely friendly and helpful over the phone. For example, after I moved into my new house, I realized that Adelphia had just upgraded the cable in my area, and TiVo didn't have the lineup yet. So I called support, and the next day, TiVo called me back to tell me that my lineup was added. Simply awesome.

    3. Choosing Linux. When I telnet into my TiVo, I get a bash shell. I've installed an ftp server, web server (TiVoWeb), and even installed cron. How cool is that? Plus, this excellent decision has led to new software being developed exclusively for the TiVo (such as a caller id display that uses the TiVo's built-in modem, so you can see who's calling without getting up off the couch). Simply brilliant.

    4. The interface. They obviously put a ton of work into it, and it really shows. It just kicks so much ass.

    Now obviously, they dropped the ball in a couple of areas. The Comcast merger was just a more recent one. I think these are the two biggies:

    1. I think that their biggest problem has always been slow adoption; as long as I've had the thing, I've been seeing ads pop up on TiVo Central giving me hot deals on new TiVo units, which I'm supposed to share with my friends and family. Great, I can save Dad $50 on his new unit. But if they really expect me to convince Dad that he can't live without a season pass on those Seinfeld reruns he loves so much, then they should be giving me the 50 smackers. I'd probably have 10 people signed up under me right now if I got some sort of compensation for it. (By the way, click here to get a free Mini Mac!) :-)

    2. Too expensive. The hardware and service together really do cost too much, unless you got in early like I did (back when lifetime service was $200). They should do what my damn cell phone company does: Knock the hardware down to like $99, and make me pay a very affordable $9.95 a month. If I try to cancel before 2 years are up, hit me with some obscene early termination fee. Yes, I hate it when cell phone companies do this, but that's how they stay in business. Besides, it's not like I'd be foolish enough to cancel my TiVo service anyway. TiVo is heroin. So far, I've paid $499 for TiVo and lifetime service, so TiVo won't make any more money off of me. If they were using my above plan, I would have paid in $589 so far, with more coming in every month.

    I would really hate to see TiVo go. I hope they don't. But I suspect that even if the service dies, thanks to the openness of their hardware platform, someone (maybe me) will figure out how to write a script to pull show data off of Yahoo! TV or something. And with Microsoft and MythTV and several others entering the PVR market, there's no question that TiVo's invention is here to stay.

    bort.

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  19. Re:How? by HeelToe · · Score: 4, Interesting

    There are TiVo Service Emulators. They put a TiVo program delivery service on your local lan via apache + some modules or custom web applications. I'm guessing this is done via a filtering firewall so you can redirect requests to TiVo from your TiVo box to the local service.

    I believe there are two groups out there doing this - one in Canada and one in Australia. I'm told they currently will not open their code to folks in the US because they want TiVo to stay around and make more units.

    I assume if TiVo goes defunct, this code might become available.

  20. ReplayTV SO kicks Tivo's Ass by nontrivial · · Score: 3, Interesting

    When Tivo first came out I wanted one, but being a hacker I decided to build my own. I played around with my own stuff (glorified cron), MythTV, etc for three years. Then ReplayTV went TU and I got one cheap with a lifetime subscription. I haven't paid a penny since I bought it. It's the best money I ever spent. The service is awesome, the interface even my parents can figure out. At first it was a bit flaky, but I haven't had it crap out on me in over a year. I don't watch broadcast television anymore, having to sit through a commercial drives me insane, and there is always something good to watch whenever I want. I don't have to rush home or plan my life around when something is on, and I get to watch a lot of good stuff I wouldn't have otherwise because it comes on in the middle of the night. Plus, it is so awesome to be able to pause something when nature calls or the telephone rings. Besides the interface, which is simpler but not quite as powerful as Tivo's, is it's connectivity. It comes with a telephone and LAN connection, and the protocols have been reverse engineered so that it is simple to store, view, or serve video on a networked computer or computers. Both Tivo and ReplayTV allows you to convert to and from thier formats, but unlike Tivo it is an extremely simple, point and click, all commercials removed, burn directly to DVD affair.

    So I repeat, ReplayTV soooooo kicks Tivo's ass.

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    http://james.nontrivial.org
  21. Re:oh man by bushidocoder · · Score: 3, Insightful
    I don't know where your "mainly M$" bit came from. MS competes with Tivo with its XP Home Media Center edition, of which they've shipped slightly above a million units, but the two aren't even in the same price area. In fact, given that at CES Microsoft announced a partnership with Tivo despite the competing product lines, I'd say Microsoft is a big fan of Tivo.

    Tivo is dying because cable companies subsidize the cost of the hardware, market it better, and charge less per month than Tivo does. Cox gives me two DVRs for free with digital cable, and charges me 8 dollars a month combined extra for the service for the two units. The unit itself has about 40 hours storage, is approximate in quality to the Tivo Series 1. Is it worth it for me to go out and spend 2x$199 replacing the hardware, only to then have to spend more than 20 bucks a month in service charges? Absolutely not.

  22. Re:Half-a-Billion Smackers? by Dun+Malg · · Score: 4, Informative
    Just out of curiosity I've checked Yahoo! finance and AFAICT TiVo was profitable this year and has almost a 100 million in cash. Can someone explain to me where the "half billion" in net losses is coming from?

    They're half a billion in debt, but are currently making a profit. Frankly, the link to the "half billion" figure is to some jackass "Business 2.0" staff writer's personal weblog. This "Om Malik" guy doesn't really impress me. He's a lower-tier writer with questionable opinions. Frankly, anyone who looks only at debt while ignoring profits is a dunce. The /. article lapping it up is the typical misunderstanding of the world of finance. Nobody seems to understand the difference between "defecit" and "debt".

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    If a job's not worth doing, it's not worth doing right.
  23. No one has mentioned the VOIP effect by popo · · Score: 3, Interesting

    There's another little talked about reason why TiVO is losing users fast: "The VOIP effect".

    In a nutshell: TiVO's internal modem doesn't work with most VOIP services.

    Recently I switched over to Vonage. About a week after my Vonage service began I started getting messages on my TiVO telling me I needed to make my "daily call" because my program data had not been updated for a while.

    I checked on the TiVO forums and sure enough there is a problem using TiVO's internal modem with most VOIP services. There are dozens of supposed workarounds but the success rate for these workarounds is apparently grim.

    Series I TiVO users are truly screwed. Series II TiVO users can wire an Ethernet cable to the back of their TiVO to get listings via IP. But even TiVO acknowleges that most TiVO users probably don't have Ethernet cables in their living rooms.

    There are also many hardware fixes I'm looking into. (But soldering a modem to my TiVO motherboard hardly seems like a fix that most people are going to want to deal with).

    The bottom line is this: As VOIP sweeps the nation, its also sweeping TiVO away.

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