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On The Durability Of Usability Guidelines
Ant writes "Useit.com's Durability of Usability Guidelines article says about 90% of usability guidelines from 1986 are still valid. However, several guidelines are less important because they relate to design elements that are rarely used today... The 944 guidelines related to military command and control systems built in the 1970s and early 1980s; most used mainframe technology. You might think that these old findings would be completely irrelevant to today's user interface designers. If so, you'd be wrong."
The fact that I get my work done faster using a command-line 95% of the time, and manipulate GUI elements using conventions established in the 80s around the X11 project suggest that computers haven't gotten that much easier to use. In fact, in their rush to become more usable for the uninitiated, I think they become harder for experienced people to use.
When I sit down at Windows or Mac, my productivity drops. Eventually it comes to a total standstill because I'm so frustrated that I have to stop and find out how to emulate x-mouse under the workstation I'm in front of today. Or find some alt/ctrl-click window resize equivalent since every laptop has a difficult to control pointing device and positioning it over the exact lip of the edge to drag is pretty troublesome. Or look for some xkill equivalent and realize that most systems don't have one and that I really do have to wait for this sluggish application to decide to respond.
I'm still trying to figure out how to make MacOS X usable since everyone sits me in front of it expecting me to enjoy it more because it's "UNIX underneath, somewhere". Then I spend a few minutes to try to remember where to find Terminal and then spend another 10 minutes trying to adjust the colors/font settings so that it's white on black and not 6pt font. I've been doing it for about 4 years now so I figured I'd be an expert on it, but I never can seem to remember. Maybe it's because one day Apple decided to improve it and moved the widgets around and I haven't been able to make any sense of it since. I usually give up and go to a different computer or suffer with the terminal as-is, hoping that I get my work done before I go blind. At least when I can't figure out how to make gnome-terminal or kterm do what I want, I can ALT-CTRL-F1 and get the virtual console which is usually a heavenly 80x25.
Also, apparantly no one but me feels that MacOS X's interface is too slow, even on really really powerful machines.
Complaints that no one understands. *sigh*
Hm... you have a point certainly, but to dismiss "art" in an interface as rubbish is a bit drastic. Have you read Don Norman's Emotional Design? In it, he cites a two studies that compared ATMs. Two types of ATMs were used, identical in function with one looking "good" and one "not so good". Users of the nicer looking ATM had fewer problems using it than those of the other. Yes, actual observed problems, not answers to a survery "did you like it?". I do not know how they decided one ATM was "better looking" than the other, which is the first question I'd like to have answered.
At any rate, the study seems fascinating but not terribly surprising. Norman proceeds to sketch a theory of why the nicer looking ATM was easier to use, using cognitive psychology and the usual HCI tools to do so. I have only read the first couple chapters of the book, but highly recommend it.
Your final comment is appropriate. An interface that ignores art will likely look awkward or be otherwised noticed by the user, thus negatively affecting usability.