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Spam Costs U.S. Companies $22B Annually

KoReE writes "According to this CNN article, a study at the University of Maryland says the loss of productivity from spam is costing U.S. companies $22 billion per year." Of course, they also say people get 18.5 spam per day, and I'm tipping in at 20x that.

7 of 326 comments (clear)

  1. way lowball by delmoi · · Score: 3, Informative

    This dosn't take into account how much time and effort they put in to filtering out spam, and doing all this crap. I've had to abandon email address and spammers have made an entire domain of mine almost useless for sending email because they started jojobbing (forging headers to look like the mail came from my box, with random addresses so I get tons and tons of bounce messages) it when sending spam.

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  2. Strange Rationale for Coming Up With $22B... by phidipides · · Score: 5, Informative

    >Time wasted deleting junk e-mail costs American
    >businesses nearly $22 billion a year, according
    >to a new study from the University of
    >Maryland... The average spam messages per day
    >is 18.5 and the average time spent per day
    >deleting them is 2.8 minutes.

    Using this same logic, I would guess that Solitaire, Minesweeper, etc. cost American businesses at least $200 billion per year. I hate spam as much as the next guy, but using the time it takes to delete spam as the basis for determing its economic impact is ridiculous. A much more accurate number would be the amount of time/money companies use to prevent spam from coming in and going out of their systems, the amount lost to phishing and other scams, etc.

    1. Re:Strange Rationale for Coming Up With $22B... by drooling-dog · · Score: 3, Informative
      Using this same logic, I would guess that Solitaire, Minesweeper, etc. cost American businesses at least $200 billion per year.

      So when did time stop being equal to money? I can't speak to the actual amount, but I would say that they actually do cost quite a bundle in lost productivity. If someone is paying for your time, then the things you spend that time on - productive or otherwise - are all costs. This would be crystal clear to you if you were an employer rather than an employee.

  3. Re:My $0.02 by Platinum+Dragon · · Score: 3, Informative

    I believe that any company that is too ignorant to install protections on their systems, or too stupid to find someone to do it for them, deserves to lose their money.

    Hardware, maintenance, and setup costs money, which was probably figured into this amount (having not RTFA, natch). Last I heard, unless you find a volunteer and some discarded/donated hardware, those things aren't free.

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  4. Re:Uh huh... by dknight · · Score: 3, Informative

    I'm a nobody. An absolute nobody.
    I get (spread between my various email accounts) a bare minimum of 100 spam emails a day. Usually that number is closer to 200-300, and occasionally as high as 1000.

    My spam filtering takes care of a great deal of this spam (only maybe 5 make it to my inbox) but still.

  5. Re:My $0.02 by MightyMartian · · Score: 3, Informative

    It's an uphill battle. For instance, new zombies are expected to start sending through the mail server, since port blocking and SPF have put such a crimp on them directly sending into the great big wide. Now outfits like the one I work for are faced with enforcing SMTP Auth on our clients (our few old customers running ancient versions of Eudora are screwed here), *but* if a zombie starts sending via MAPI, it's quite possible that they will be authenticating to our mail server. Our world becomes darker, as we now have to start much more heavily policing outgoing mail.

    Spammers do indeed cost money, lots of it, and the particularly criminal ones using zombies are some of the nastiest of all.

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  6. Re:10 seconds per e-mail??? by Speare · · Score: 4, Informative
    Two words: dialup and webmail.

    Some people don't use local clients which download headers, summarize subject lines, allow you to delete before reading, etc. Boggles the mind, but it's true.

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