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Is the Half-Life 2 EULA Illegal?

Ant writes "Many people are having problems connecting to the Steam servers to play Half-Life 2, and now the legal agreements that surround a purchase of Half-Life 2 have been examined. The German Consumer Association has found that the packaging on Half-Life 2 is misleading. In a report made following complaints from the public, they said that the mere listing of an internet connection under the 'other' category in system requirements did not accurately describe the true extent of the internet tie-in with the game, and ordered Vivendi to amend the packaging and untie Steam from HL2 or face a hefty fine."

27 of 164 comments (clear)

  1. Is it just me by __aahurc460 · · Score: 2, Insightful

    Or is this going a little overboard

    1. Re:Is it just me by Anonymous Coward · · Score: 2, Funny

      The Germans tend to do that now and again.

  2. Internet Connection by Vraylle · · Score: 5, Informative

    The "mere listing" of an internet connection as a requirement IS misleading, and not just for the reasons they mention in the article. I made the mistake of trying this with my aluminum-line, out-in-the-boondocks 26.4k connection. I returned the (opened) software to the store and told them the system requirements were misleading. Internet Connection!=broadband

    --
    Mutant Freaks of Nature: "Frighteningly Addictive"
    1. Re:Internet Connection by Vraylle · · Score: 3, Insightful

      While your comments are technically correct, there is a big difference between needing a connection to unlock the game, and needing a connection to download 180 MB of files before that will even take place. Is getting HL2 up and running possible with a 26.4k connection? Certainly. Even with a 300 bps modem it's possible. But it's beyond practical.

      --
      Mutant Freaks of Nature: "Frighteningly Addictive"
    2. Re:Internet Connection by harrkev · · Score: 2, Insightful

      I must disagree with you. Simply having an internet is a requirement. His internet allows him to post on /.. He clearly has one. Internet registration SHOULD simply consist of:
      COMPUTER: "Hello. I am registering this serial number XYZZY".
      STEAM: "OK. Thank you. Would you like a patch?"
      COMPUTER: "Not enough bandwidth. No thank you."
      STEAM: "No online play allowed then. Enjoy your single-player game! Please upgrade in the future."

      That is perfectly reasonable, and it the "standard" in the industry. Begin force-fed 50MB before you can even begin a single-player game is not very customer-friendly -- especially if you have no idea that this is going to happen. And some mother might pick up the latest and neatest game for her kid, without really understanding what is involved. Not everybody reads /..

      --
      "-1 Troll" is the apparently the same as "-1 I disagree with you."
    3. Re:Internet Connection by Frizzle+Fry · · Score: 2, Insightful
      You have one, and with some patience and some luck, you would have been able to play.

      Neither patience nor luck is listed as a system requirement, so the complaint about the packaging being misleading still stands.
      --
      I'd rather be lucky than good.
  3. HL2 Packaging and Steam by Nevita · · Score: 4, Interesting
    They're right. The packaging lists an internet connection as required, when a Steam account (which does require an internet connection) is what is actually required. The packaging is false, but I don't think Valve/VU should be fined or forced to disconnect Steam from HL2. THe better solution would be to force them to restate the game requirements (i.e. a public admission that they were misleading). Problem solved.

    Don't turn this into a "we can finally rip Steam out of HL2" issue. It's completely irrelevant.

    --
    Wise men learn more from fools than fools learn from the wise.
    1. Re:HL2 Packaging and Steam by aztektum · · Score: 2, Insightful

      What do you do if you buy it, install the discs, and can't create a Steam account because Steam is broken? And you can't return it because the retailer won't take back open software. The package should read "You need an Internet connection and a Steam account, but we aren't going to guarantee that you can create one because Steam sux0rz." It sounds like they have a legitimate argument to say "Remove the Steam requirement to play the single player game, because you're screwing customers."

      --
      :: aztek ::
      No sig for you!!
    2. Re:HL2 Packaging and Steam by Warlock48 · · Score: 2, Insightful

      So you are effectively a pirate, since you're playing a game you've not paid for.

      I had the same problem, I tried noCD first and it worked. If it hadn't worked, I would have returned the game.

      It seems only fair to compensate developers for their work. I'm not happy with Atari for imposing this annoying 'protection', but I figure that there'll be enough pissed-off customers (and pirates like yourself) to hurt them for it :-)

      They should know by now that it doesn't work, it's only hurting 'nice' customers who have no idea why their game keeps saying 'insert the correct CD'.

  4. Re:Quit Whining by pnice · · Score: 2, Interesting

    I don't own this game so maybe you can help me. Will any internet connection work fine? If I live out in the country and can only connect at 28.8 because of crap lines out here is that enough? That satisfies the "internet connection REQUIRED." thing....but is it enough.

  5. Gamers screwing themselves. Again. by Ahnteis · · Score: 4, Insightful

    For years, large corporate game publishers have been setting all the
    rules for gamers and game developers alike. Valve software, because
    they are privately funded, has a chance to change the way games are
    not only distributed, but the amount of control that the corporate
    pointy-hairs wield. What do gamers do? They promptly shoot
    themselves in the foot by whining about how steam is n't perfect.

    And it's not. Steam still has all kinds of things that bug me.
    However, Steam is a huge step in what I believe is the right
    direction.

    Game publishers have been REQUIRING that more and more copy
    protections be added to games. These protections often make the game
    UNPLAYABLE to PAYING CUSTOMERS. (Note the idiocy of Vivendi in
    requiring a CD check for the CD version of HL2.) They go as far as
    installing stealth DRIVERS for your hardware to enable these copy
    protections.

    Steam offers an alternative. True, it requires an internet
    connection. (Oh no.) True, it's not perfect. But it's got a MUCH
    better future then the alternative.

    Not only does Steam offer an alternative way of authentication, it
    ALSO offers and alternative method of distribution. The beauty is NOT
    that distribution occurs over the internet. The beauty is that
    distribution is easily available to small developers.

    No need to fight for shelf space at distribution outlets. No need to
    coordinate mass-production facilities and release dates.

    Vivendi, et al. would like few things better then to see Steam fail.
    It would be icing on the cake if gamers themselves stuck a knife in
    its back.

  6. Two hands by drinkypoo · · Score: 3, Insightful
    On one hand, I think that the box's listing of an internet connection as a requirement is sufficient. It's under requirements. It shouldn't be Valve's fault if people can't read and understand simple [insert language here] when it's the national language of the place where they bought the game.

    On the other hand, I think that requiring an internet connection to use software you bought in the store ought to be fucking illegal, unless the software is internet-centric. HL2 is not; only some of its features are. They are holding your software hostage. You're just leasing it.

    Of course, that's not what the law says, so I think this is the wrong way to go about this.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    1. Re:Two hands by drinkypoo · · Score: 2, Insightful

      There are mandatory patches. This is little different from many other games which also required mandatory patches before you could play online. I downloaded hundreds of megs regularly back when I had a modem; I did it via overnight transfers. The lack of a robust file transfer mechanism in Steam is a real issue but not one I take too seriously. In the internet age, all types of software manufacturers have unfortunately decided to replace a significant part of their QA effort with frequent patch releases - the quality of software has plummeted in general.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:Two hands by Richard_at_work · · Score: 2, Informative

      Right click on the game in Steam and choose 'do not keep this game up to date' in the drop down box on the window that appears. Simple really. This will allow you to play the game in single player mode with no issues at all.

  7. RTFA by Anonymous Coward · · Score: 5, Insightful

    Its not about an internet connection being required, its about the fact that the box doesn't mention having to install Steam to play it and how "internet connection required" != Steam.

    1. Re:RTFA by D.A.+Zollinger · · Score: 4, Insightful

      Its not about an internet connection being required, its about the fact that the box doesn't mention having to install Steam to play it and how "internet connection required" != Steam.

      If I had mod points, I would mod you up. This is what it is all about, and most people are totally missing the point.

      The sad thing about this, most of this could have been avoided if Valve and Vivendi could have worked it out. Instead, we the consumers are seeing the fallout from their war with each other. Could they have made consessions with the CD/DVD sets? Hell ya! The original Half-Life didn't come with Steam, but it can be added to Steam. The same could have been done with the CD/DVD sets to allow those who want the traditional gaming paradigm, and not be tied to Steam unless they wanted to (online gaming assumed). Instead, it doesn't matter if you bought the game through Steam or not, you are tied to Steam - willing or not.

      If I may go on a tangent, I would argue that this is a problem with our society based on our lack of education. Instead of writing our leaders, our congresspeople, those in charge of consumer protection, we would rather take the easy way out, and either return the game, or complain about it on a community site that our leaders are not aware of, or both. German government is acting based on consumer complaints. Our government would do the same if we complained to them.

      --
      I haven't lost my mind!
      It is backed up on disk...somewhere...
  8. Re:Gamers screwing themselves. Again. by Godeke · · Score: 4, Insightful

    While I agree that online distribution is a potential boon for the independent developer house, it doesn't have to come at the price of "if we go under, you can't play". Having been bitten by *that* shell game already I refuse to buy any software that requires authentication with the mothership if there is a viable alternative available. There is nothing like upgrading your computer to find that your reg key is missing or invalidated by the upgrade... and that the company either doesn't exist or refuses to issue a new key without a browbeating. I have enough to do each day without battling authentication schemes. (And yes, I have a few disks that fail due to DVD incompatability... that's why I keep a CD drive installed.)

    Off topic: WTF is up with the manual line breaks?

    --
    Sig under construction since 1998.
  9. Re:Maybe I don't fully understand... by tolan-b · · Score: 4, Informative

    What it doesn't say is that you will have to sign a second EULA (the Steam one) as well as having an internet connection.

  10. Steam has no LICENSE agreement but a SUBSCRIBER on by dupont54 · · Score: 5, Insightful

    It's simple: by buying HL2, you just haven't bought a game. Not even a user license. What you have paid are "subscription fees". And what you have is just a subscription to some content on an online (?buggy?) service. And don't believe it is a lifetime subscription. Just read the damn SSA, it is definitely not a no-brainer.

    And it's getting really fun when you start comparing with the retail HL2 EULA. There are contradicting themselves on such little details like change of terms and billing, termination and transferability. But bad luck, the evil SSA is suposed to superseed the nicer retail EULA.

    I know I'm paranoid and that Valve may not do something of terrible taste, like for instance adding recurring charges to Steam in order "to defray" bandwith costs (a bit like they are charging $10 if you want to re-sell the game, to "defray the costs" of this operation). But they claim in the SSA to have that kind of rights. And I find this legal trick with the SSA/EULA to be already of VERY bad taste, especially for a company whose marketing line is to be THE company who really cares about its fan base....

    And is there any official clarification on theses issues from Valve? Well, on the Steam forums, apart the "We are tired of these legalese chats" from the mods and the "We are experiencing a troll infestation" by a Valve representative... nothing really meaningfull. (Apart maybe the funny "our $10 re-sell fee is *consistent* with VU after-90-days warranty" which was very rapidly deleted...)

  11. Internet Is Only Required To Activate Not To Play! by Anonymous Coward · · Score: 3, Informative

    I'm tired of people saying you can't play Steam games offline. You don't need the internet to play Steam games, you just need the internet to authorize the games and unlock them. I unlocked and updated HL2 on a 56k modem. When I am not connected to my ISP through my 56k modem, and I run Steam, it asks me if I want to run Steam in offline mode. When I confirm that I do, it allows me to play all the Steam games offline including the single player Half-Life 2.

  12. See here... by DrZombie · · Score: 2, Insightful

    Seems like the problem here isn't with Steam the distribution system, but Steam the authentication system.

    I have no problem with Valve distributing games via Steam. That's there prerogative. I do have a problem with having to reconnect to steam, unless I want to pull my network cable (offline mode has not worked for me unless I do that), every time I want to play.

    As so many people have mentioned, some of us like to come back to games we've played in 5 or 10 years and just give it another go-round. Steam the authentication system has the potential to make that impossible.

  13. Re:Internet Is Only Required To Activate Not To Pl by CommTHOR · · Score: 3, Interesting

    But for those with broadband, should we be forced to unplug our network connections before firing up Steam? I don't see why I would essentially have to rewire my PC and re-route all my network cabling to make them easily accessable just to play a game. Although I feel like I'm missing out, I am one person who has already voted with their wallet, and refuses to buy into this whole Valve/Steam thing.

  14. Re:Gamers screwing themselves. Again. by Ahnteis · · Score: 2, Interesting

    No argument there. However, the alternative is hardly more promising.

    I've had numerous CDs fail due to scratches. As more and more copy protections are forced onto CDs, it becomes harder and harder to make a backup copy.

    With Steam, I don't have to worry about physical medium at all. I can (and have) installed HL2 on multiple machines with only my username and password. I don't have to worry about transferring a CD back and forth between computers (possibly being lost or scratched in the process).

    Currently gamers use 3rd party "no CD cracks" to achieve the same thing. However, as copy protections foisted upon us by corporate "geniuses" become more robust, that option may disappear.

    Yes, it would be nice to have some guarantee of a "no steam" patch in the event that the Steam servers disappear, but I'll settle for now without it.

  15. Re:Quit Whining by harrkev · · Score: 4, Insightful
    The fact is, everyone knew about the Steam aspect of this before the game ever shipped.
    So, HL2 was only offered on sale over the internet? They only advertised in gaming mags that reviewed HL2?

    Gee. That's funny. I though that I remembered seeing HL2 boxed sitting in Best Buy, where they do not ask you how much you have read about the game before agreeing to sell you a copy. Come to think of it, I believe that they even let NON-GEEKS and AVERAGE PEOPLE in Best Buy! How could they do that! To think that they sell items to people who might not have read 20 articles on an item before buying it!

    I do agree that most people knew about it. But I bet that a fair amount of sales was also to people who just saw a pretty box on the top slot of the bestseller end-cap.
    --
    "-1 Troll" is the apparently the same as "-1 I disagree with you."
  16. A few minor additions... by raygundan · · Score: 4, Interesting

    1. The offline authorization expires, and requires you to re-authorize periodically.

    2. If Steam goes down, but your internet connection is still working, you'll lose your offline authorization.

    3. Because of #1, if Valve ever goes out of business, takes Steam offline, or disables HL2 on Steam you'll lose the ability to play HL2, even offline, once your authorization expires in a month or two.

    #2 is the really nasty one right now-- it's impossible to know if Steam is up without checking (their status page said "steam is online" during the last whole-day outage), and once you check, your old authorization is cleared out while it waits for a new one from the server. Of course, if the server's down, you won't get a new one, leaving you with an unplayable game until they fix their shit.

    #3 will be particularly nasty in the future. Although they're nice folks now, if Valve is ever purchased by a nasty company, they could push us all out of the game to encourage "upgrades" to newer games. Or, valve could just die and leave us in the lurch.

    1. Re:A few minor additions... by Richard_at_work · · Score: 2, Informative

      1. No, it doesnt, if you dont start Steam while the system is connected to the internet. When you put Steam into offline play, it writes a token to disk with a 'check by' date. Steam checks this when its online, but removes the token before it discovers if the auth servers are up or not. The token does not expire on its own - I have a system that has had HL2 on it since it was released, and hasnt been connected to the net since the week after it was released, and it is still allowing me to play single player.

      2. Correct, Steam removes the offline play token before it manages to get a response from the Auth servers. This is most definately a bug.

      3. *shrug* There are currently bugs in Steam, it should allow an authed install of HL2 to run if it cant contact the steam servers - expect Valve to rectify this pretty soon. Its a tradeoff - I dont have to mess around with CD/DVDs that have the potential to get scratched, i can visit a friend and have games download to play on his PC without carrying said media around. There are many positives to Steam as there are negatives - I for one am currently pleased.

      A note: When you first auth your HL2 install through Steam, you are assigned a 'content server' which also acts as Steams authentication server. Any interactions you have with Steam will be through this server or its deputies, so its possible for your particular server to be down while others are fine.

  17. [insert dumb pun about steam here] by superultra · · Score: 2, Interesting

    Steam offers an alternative. True, it requires an internet connection. (Oh no.) True, it's not perfect. But it's got a MUCH better future then the alternative.

    So what happens to our precious Half Life 2 in ten years when Gabe Newell suddenly decides to start flying into space or kayaking instead of making computer games, and disbands Valve? Or when they decide to can Steam for Steam 2? While copy protection blows, Steam doesn't really help the consumer because they are as reliant on the company as they were with copy protection - perhaps even more so. For example, I have long since lost my code wheel to Starflight, now nearly a 20 year old game. For kicks, I tried contacting EA (the publisher) who had no idea what Starflight was. Thankfully, I had already found a crack on the net. The dependence is easily kicked.

    But let's say that your dream of complete Steamed anti-piracy comes true. Let's say that with the next expansion pack, the only way you can possibly play it is by verifying with Steam's servers. Then, the next year, Gabe Nevell decides to start flying into space instead of working on games and shuts Valve down. So where's your precious Steam then, when it doesn't even exist and you can't play HL2 for old skool kicks? You have no physical product to even prove that you bought the game. Sure, ok; realistically someone somewhere would come up with a solution, but it would be akin to downloading a crack now. How does that solve anything? What's more is that I can lend Starflight to anyone I want. Can you do that with Steam? Nope. Is that exlusion in the EULA? Nope. Do I have a guarantee that as long as I own Half Life 2 and the PC to play it on, I can play it? Nope. You can only play HL2 on Valve's terms, and on Valve's timetable. How is that helping the consumer?

    You talk about Valve software as if they're some kind of perfect Messiah sent to rescue gamers. Well, they can admittedly produce great games (two of them, to be exact). But Steam blew my system a four hour kiss, and then it took 4 more months - four months - until they released a patch that stopped the stuttering and made the game playable. Remember September 30th? They openly lied to you about their release date. They've also screwed the mod community several times over. Sorry bud, but they are as much the "corporate pointy-hairs" as Vivendi.

    If there's a limited amount of "power" in this publisher-game studio-consumer relationship, all that's happened with Steam is a transfer of power from publisher to game studio. None of it comes down to the consumer. In fact, it seems to be robbing us of it. I prefer the "system" now in comparison Steam. I'm not an idiot for thinking so either, and if it means helping Vivendi so I have more control over products I rightfully purchased and own, than so be it.