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PC Users Fight Distractions to Work
prostoalex writes "When someone buys a computer, they expect noticeable increases in productivity and ability to perform routine tasks more efficiently. At least that's what the commercials say. The New York Times talks about the dire reality: software applications do an excellent job of distracting us from doing the tasks. An e-mail notification here, an application popup there, a sound effect telling you the download has been completed and a popup window asking whether you would like to download the latest updates. Much of this distraction is self-enforced, such as taking a break from work to check the weather forecast, read the news headlines, or yet again check the e-mail inbox. NYT talks about various ways people are fighting distractions and points to some cognitive technology research done at Microsoft."
I'm a historian, and I've learned that this kind of interupted work flow is nothing new. In fact, for most of our history, humans have worked this kind of "interuptive" work flow as opposed to straight working. Rural work often meant short periods of hard work punctuated by frequent but shorter periods of rest. Many times, another task demanded priority, and the workflow would change again . Labor historian Herbert Gutman has written some fantastic essays on how people carried over these agrarian work habits into industrialization. For example, workers would pool money to hire someone to read the newspaper to them while they worked, they would drink on the job, or sing songs while on the line. Here's a typical work day for a New York City dock worker in the 1840s that Gutman dug up:
Begin work about 7:00am?.
8:30-9:30am - "Aunt Arlie McVane" arrives selling baked goods. (Work stops or slows during her visit).
10:30-11:00am - "Johnnie Gogean, an English candyman arrives to peddle his sweets. (15 minute break to consume candy),br> 11:00am - Whiskey break for the majority of the crew. (Length of break is not specified)
3:30pm "Uncle Jack Gridder" shows up to distribute a "cake lunch" to workers. (Length of break is not specified)
5:00pm "Johnnie Gogean" returns with more candy. (10 minute break to consume)
Continue work until sunset
The basic problem is that in a postindustrial society, we are told to associate this kind of workflow as unproductive or even lazy. It's not. It's how humans have been working for thousands of years. To work uninterupted, straight for 8 hours, is hard for us to do because it's an abnormal practice.