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New Orbitz Terms Prohibit Inbound Deep Linking

chekovma writes "Orbitz has announced a new set of Terms and Conditions that take effect March 12th which require anyone who uses their website (creates an account there) to follow strict inbound linking rules. These rules prohibit a user from creating even a plain text link to orbitz.com without first notifying them and require a user to take down such a link at their desire. It also disallows any deep linking -- meaning even this post violates those terms and conditions."

33 of 524 comments (clear)

  1. Hmmm by gowen · · Score: 2, Insightful

    Orbitz has silly new rules for users.

    So don't use them.

    Duh.

    --
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    1. Re:Hmmm by Skye16 · · Score: 5, Insightful

      Those are two instances which are clearly not in the best interests of Orbitz. However, what about more mundane uses? Perhaps I want to help a friend find the best price for their trip? Technically, I won't be able to directly link them to the results I've found. Instead, I'd have to walk them through exactly what search/browse/filter criteria to use and hope that their result set is no different than mine.

      Perhaps Orbitz should be allowed to do this. After all, it is their site. At the same time, however, consumers should voice their annoyance at being so inconvenienced. Just a quick email to their customer service department telling them "I'd love to use your site to find the best travel information I can, however, I find the TOS too restrictive for my needs and will be using Travelocity instead. I felt it important to inform you of this loss of business in the hopes that you will one day revise your TOS to allow deep linking for personal use."

      </ramble%gt;

    2. Re:Hmmm by HeghmoH · · Score: 4, Insightful

      Here's my opinion:

      First, Orbitz should be allowed to do whatever they want. This includes prohibiting deep linking.

      Second, Orbitz should not be allowed to legally enforce anything that doesn't have a signed contract behind it.

      These two combine to form what I think is the correct set of possibilities. Orbitz can yell and scream as much as they like. If they really want to, they can even implement technical restrictions. It's almost trivial to prevent deep linking with a technical solution; embed a unique, expiring identifier into every URL. If you want to get really draconian, tie it to the incoming IP address, or a cookie, etc. Problem solved. What they cannot do is allow deep linking on a technical level but then sue people for doing it.

      I believe that disallowing people from sending a correct request to your web server and retrieving a correct response is utterly bogus and the law should come down on the side of the requester.

      However, I don't know how the law actually is, I just think that's how it should be.

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    3. Re:Hmmm by ratboy666 · · Score: 4, Insightful

      There are laws about "unauthorized" use of computer resources. Cite 18 U.S.C. 1030.

      And that's what US Federal Law actually is. I agree with you -- US law /is/ overboard here.

      Deep linking can run afoul of those laws.

      So, oblige them, and DON'T DO IT. Indeed, remove all links. Link to other travel sites instead.

      Just a suggestion.

      --
      Just another "Cubible(sic) Joe" 2 17 3061
  2. Free advert by jolyonr · · Score: 4, Insightful

    Ok, they have some unenforcable legal nonsense in their terms & conditions, but does that justify giving them a free advert on slashdot?

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    1. Re:Free advert by jolyonr · · Score: 4, Insightful

      Well, that's exactly the point. The people who would be 'members' are people who book flights, not people who run the sites that link to Orbitz (of course, such a person could also be a 'member' too, but they don't need to be), which is why it's pointless. All it's there for is to try to control what their affiliates do with linking to the site, that's all. If I wanted to deep link I'm free to, as I'm not a member of the site, here you go, just for an example - I'm perfectly free to do this. Companies try this sort of things in terms & conditions all the time, not to stop deep linking completely, but because lawyers love to feel they are in control of everything 'just in case'. Jolyon

      --


      Please read my Canon EOS tech blog at http://www.everyothershot.com
    2. Re:Free advert by emilymildew · · Score: 2, Insightful

      Right, except they aren't that stupid, so they give Google permission. Simple.

    3. Re:Free advert by cbreaker · · Score: 4, Insightful

      It's because there's a lot of really stupid people making laws, and some really smart lawyers trying to make more money.

      There's a lot of rules that apply to one medium that does not apply to others.

      You can have a dog on a rope outside barking his ass off 24 hours a day, and it's fine. But if you play your stereo for 20 minutes too loud, a neighbor can call the cops and have it turned off.

      You can make a copy of a CD for backup purposes legally, but you can't circumvent the copy protection to do so without breaking the law.

      You can be charged $50,000 for downloading a 2MB MP3 from an internet source, but only $300 by driving 50Mph over the speed limit.

      There's so many examples of "What the hell? This makes no sense!" that it's become a sad fact of life.

      --
      - It's not the Macs I hate. It's Digg users. -
  3. Come on... by djkitsch · · Score: 4, Insightful

    How about someone sits them down and explains what would happen to the web if everyone had this policy?

    Jesus, you'd think their web developers would have pointed out their stupidity - or maybe I'm just being naive.

    --
    sig:- (wit >= sarcasm)
    1. Re:Come on... by ecklesweb · · Score: 4, Insightful

      I think your only naiveté is believing that the managers who made the decision lend any weight to what their web developers tell them.

    2. Re:Come on... by Deathlizard · · Score: 3, Insightful

      They wouldn't even have to go that far. Just explaining to them how much possible money you could be losing in free advertising is enough.

      When people link to their site it's advertising. Yes it's a double edge sword to allow linking but regardless it's getting the orbitz site some publicity whether good or bad.

      By not allowing links to your site in any form, their basicially relying on their Thunderbirds puppets and that gay sounding guy playing hide and seek to promote their site.

      Word of mouth is the strongest form of advertising a company can have. Period. One person satisified/dissatified with your service will tell anyone interested in their product their experience. By not allowing people to post in their blogs or their site or even e-mail for that matter, your basicially cutting a large portion of free advertising you could be using to promote your business.

  4. How Does This Affect My Rights?? by Anonymous Coward · · Score: 2, Insightful

    If you don't like their terms, don't use their service.

    This has nothing to do with "rights".

    1. Re:How Does This Affect My Rights?? by Anonymous Coward · · Score: 1, Insightful

      However, you have no *right* to restrict publicly posted information, which you have done by putting the file on the internet.

      If you don't want people looking at your data, don't publish.

      Even where you have to pass through a page putting down a password (hence NOT publicly available), there is still fair use/trade rules in effect. I can therefore post a LINK to your data if I am technically able. I just may not be able to copy all of it to bypass a content restriction.

    2. Re:How Does This Affect My Rights?? by Tassach · · Score: 2, Insightful
      Using your logic, if I put up a billboard, you don't have the right to look at it unless you agree to my terms and conditions.

      This is bullshit.

      If you publish something in a public forum, you are, by definition, giving up some control over it.

      You can't set out a stack of free catalogs and then try to dictate how people can use them. If you give me a catelog, I don't have to use it to auy your crap -- I'm perfectly within my rights to shred it and use it for kitty litter if I so desire.

      More appropos to deep linking, I'm within my rights to tell other people that item X is on page Y of your catalog, allowing them to go directly to the thing they want rather than having to read through it page by page.

      --
      Why is it that the proponents of "one nation under God" are so eager to get rid of "liberty and justice for all"?
  5. Now, correct me if I'm wrong... by SamSim · · Score: 1, Insightful

    (and I mean that sincerely), but I can link to whoever the hell I want, right?

  6. When will companies learn by afidel · · Score: 5, Insightful

    A legal/contractual agreement which is established by a click through agreement is unlikely to be enforcable, and even if it were, HOW are they going to enforce it? Are they going to sue you for linking to them? If the sued party got an even semi-competent judge and council it wouldn't be much of an issue, if you put a site on the public internet, and don't take proper technical measures to insure that people don't take actions you don't want them to then your site is pretty much fair game. It's extremely easy to insure that people don't go to a part of your site that you don't want them to, porn operators have been doing it for the better part of a decade now, so scrap the stupid unenforcable EULA crap and have your web monkies earn their salaries!

    --
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  7. Details? by northcat · · Score: 1, Insightful

    WTF is orbitz and what can one do with an account on it? What are the implications of the new terms and conditions on users and why should we care? Can't /. provide *any* fucking details?

  8. Re:Silly silly people! by Donny+Smith · · Score: 2, Insightful

    > I can look at it any damn way I'd like

    I'm sorry but you can't if they don' want you to.
    If they redirect all visitors to their home page, unless the visitor has a recent session cookie of Orbitz.com, you won't be able to access anything without first visiting Orbitz.com.

  9. Google by Steamhead · · Score: 2, Insightful

    http://www.google.com/search?q=link:+http://www.or bitz.com/&ie=UTF-8&oe=UTF-8

    I smell 46,600 lawsuits coming...

    But seriously, this isn't even logical let alone enforceable, it will fail.

  10. Re:Silly silly people! by DaHat · · Score: 2, Insightful

    orbitz is supported by our tax dollars?

    Please, do explain.

  11. Re:maybe we should oblige them by SamSim · · Score: 4, Insightful

    I was considering setting up a link on my homepage to an Orbitz page just to spite them and see what they did about it, but then I thought... Perhaps it's reverse psychology. If lots of /.ers have the same idea, that's MORE links for Orbitz, and a HIGHER search engine rank!

    Cunninger than the United Nations Bureau of Cunning.

  12. Cache of links by BobPaul · · Score: 2, Insightful

    Someone should maintain a cache of links to the Orbitz site. Just a list in an html with all of the non-member accessible URIs you can find.

    Since non-members aren't bound by this agreement, it'd be interesting to see what actions (if any) they would take. ;)

  13. The meaning of 'or' by The+Monster · · Score: 2, Insightful
    Can't their web server just reject or redirect any page requests that don't have a referrer field of their own web site?
    Of course they can. But how in hell will they ever see another new customer via the internet again?
    Not to put words in the grandparent's mouth, but I think 'or redirect' might just mean that if you want to connect to orbitz.com/very/deep/link from outside of orbitz.com, you get something else, like the orbitz.com front page instead.

    It's not really difficult to go beyond this simple binary rule, and have a list of domains from which linking is allowed to any particular page other than the home page.

    But by their own rules, they wouldn't even get the chance to redirect the evil links. To paraphrase Barbara Billingsley in Airplane:

    Chump don't want no traffic?
    Chump don't get no traffic!
    --

    [100% ISO 646 Compliant]
    SVM, ERGO MONSTRO.

  14. Re:Terms and Conditions of this Comments by Grym · · Score: 5, Insightful

    I know this is funny and all, but is this what our world is coming to? Is it going to be someday that imprinted on your hamburger patty is an EULA that absolves the fast food companies of any obligation to your health?

    Why is it that the courts are more worried about enforcing the letter of the law rather than the spirit of the law? Wasn't that the whole point of English Common law to begin with? To make the law accessible to the people? If people are entering into contracts and agreements simply by visiting websites, listening to ads on TV/radio, and even going to public parks how can they realistically know every facet of every agreement? That is to say that if I actually took the time to read all the small print on every ad I see, all the EULAs on software I've already bought, and check to make sure that every time I take a picture I'm not violating someone's copyright, I wouldn't get anything done.

    Moreover, don't contracts/agreements hinge upon the idea of benefiting both parties in some way? What possible benefit are people gaining from being restricted by rules they neither know nor understand?

    -Grym

  15. Bibliography References? by clickster · · Score: 2, Insightful

    What is the difference between deep linking and quoting someone else's written work in your own? As long as they get credited, you can do it. I understand that there are advertisements on Orbitz's website and that they need people to see them so that they can make money, but come on.

    If that is their argument, then I pose the following:
    Could I publish a book that had ad space in it and then disallow references to it? (I'm not asking if this is legally feasible, since there is more than enough legal history to strike down any such attempt. I am simply asking if that would be a valid comparison.

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  16. So what by null+etc. · · Score: 4, Insightful

    What happens if you violate the terms and conditions by deep linking into their site? They terminate your account and you can't give your money to them? OH well. Problem self-solved.

  17. wrong technology by EXTmilky · · Score: 5, Insightful

    If they don't want to get linked at all, they should switch from HTML to PDF or publish all pages in a single MSWord document. That's it.

    The WWW was designed to allow for links from one document to the other. It is neither possible nor netiquette to prohibite that. Dumb bitches.

  18. Re:Copyright infringement? by Alsee · · Score: 5, Insightful

    Could Orbitz claim that their URLs are their intellectual property, and forbid anyone else from using that property

    Which makes absolutely no sense because there is no such legal entity as "Intellectual Property".

    Perhaps you meant to sugest that theur URLs were copyrighted?
    Perhaps you meant to sugest that theur URLs were patented?
    Perhaps you meant to sugest that theur URLs were trade secrets?
    Perhaps you meant to sugest that theur URLs were trademarks?

    Well copyright fails because a URL is a peice of factual information, just like some street address. You cannot copyright factual information. So that doesn't work.
    Patents fail because, well, a URL isn't an invention. So that doesn't work.
    Trade secrets doesn't work because the moment they allow members of the public to ever see the URL is ceases to be a trade secret. So that doesn't work.
    Trademark doesn't work because by using the URL you are not deceptively engaging in commerce under that trademark or otherwise confusing the public. So that doesn't work.

    Intellectual Property is a really really rotten term. In any discussion using the term Intellectual Property the probably of someone missunderstanding the law rapidly aproaches 1.

    -

    --
    - - You can't take something off the Internet! That's like trying to take pee out of a swimming pool.
  19. Re:maybe we should oblige them by cybermage · · Score: 3, Insightful

    You could always link to Orbitz' competitors instead.

  20. That would be trade secrets. by tepples · · Score: 2, Insightful

    Trade secrets doesn't work because the moment they allow members of the public to ever see the URL is ceases to be a trade secret. So that doesn't work.

    I figure the thinking is that they don't allow "members of the public" to ever see the URL. They allow only account holders, who have agreed to the non-disclosure policy which is the subject of this article, to see the URL.

  21. Re:We wouldn't have much of this problem if ... by Skapare · · Score: 2, Insightful

    Actually, I hand edited the binary executable of Firefox to remove "Referer:" and "User-Agent:". Doing it via source would work as well. I've also done it in the Squid proxy.

    If we start the campaign to depricate these headers, sure, there will still be plenty of browsers still using them for a long time. But, there will be fewer logged cases, and it will get smaller as the campaign progresses.

    Look at the reasons these guys don't like deep linking. Basically they want to get you to look at their ads and special offers in the main page first, for the most part. They could easily implement technical measures to make deep linking ineffective ... just redirect back to the main page. No cookie? Redirect to the main page to get one. Offsite referrer? Redirect to the main page to see the special offers. But instead of doing these things, they get lawyers into the act. It's this kind of management level stupidity that I want to fight against. What I suggested just helps hides these things from them.

    --
    now we need to go OSS in diesel cars
  22. PageRank by Geoffreyerffoeg · · Score: 2, Insightful

    The Google Anti-Bomb: oblige them, and watch their Google PageRank go to zero.

  23. Flash by sr180 · · Score: 2, Insightful
    Why dont they just make it a Macromedia Flash based website. No legal issues required, no linking is possible, just a site that blows.

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