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Class-Action Suit Filed Against Apple

Posted by timothy on from the newton-felt-the-same-way dept.

AC writes "A class-action lawsuit has been filed against Apple. The plaintiffs allege that Apple failed to fully honor service contracts and warranties, didn't get repair and service businesses properly licensed, stole trade secrets from its own resellers, and sold used computer equipment as new."

2 of 125 comments (clear)

  1. Too bad . . . . by Anonymous Coward · · Score: 5, Insightful

    Too bad none of these resellers hit on a formula to grow Mac market share. They never figured out ways to attract new customers. Isn't that the business of sales?

  2. Oh, for Christ's sake! by Anonymous Coward · · Score: 5, Insightful

    Apple only opened their own stores in the first place because the dealers were doing a lousy job! If the dealers were adequate, would Apple spend the hundreds of millions of dollars that it took to launch a whole new retail chain?

    Some dealers did a good job and they're still in business today. Others, like MacAdam and Elite Computers, were dingy, slipshod operations with a very poor record of customer satisfaction.