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Red Hat Promises A More Vibrant Fedora

loki99 points out a CNET story about the direction Red Hat's development has taken (and changes in the wind), writing "Michael Tiemann, vice president of Red Hat, admits that after exclusively concentrating on Red Hat Enterprise Linux in recent years, they left those 'early adopters' behind. 'It insulted some of our best supporters. But worse, we lost our opportunity to do customer-driven innovation.' Tiemann said." The recent Boston FUDcon (mentioned in the linked article) is one example of how the company wants to revitalize non-corporate interest.

15 of 548 comments (clear)

  1. What is vibrant about it? by Dancin_Santa · · Score: 4, Insightful

    Any company, even one as evil and condescending as Microsoft, needs to engage their customers. It is just a rule of business that if you don't listen to your customers they will leave you.

    Apple computers, under the steady hand of Steve Jobs is magnificent in this regard. They seem to be leading the market in certain directions, but it is more that Steve Jobs is tuned into the customer zeitgeist that he "leads" the customers by following them and providing them with what they want.

    RedHat seems to have finally learned this lesson. After throwing out a lot of goodwill by leaving their best customers in the dust (by bringing out the largely incompatible Fedora distro), they seem to have caught on that they need to be where their customers are, not where they want their customers to be.

    1. Re:What is vibrant about it? by LnxAddct · · Score: 5, Insightful

      Fedora Core 1 was RH10. It was simply a name change, nothing else. Same engineers still working on it. The distro is still rock solid and even easier to use then RH9. The only thing they did is decide to not ask for money for it anymore. Honestly, check out FC3 if you ever get the chance, you won't be disappointed.
      Regards,
      Steve

    2. Re:What is vibrant about it? by davejenkins · · Score: 4, Insightful

      What part of Fedora is not Free-as-in-beer? There are bit-torrents all over the place of FC3.

      Fedora is a big fat beta-testing project. The latest and greatest from RH will always show up in Fedora first, get knocked around by a few thousand users, then get put into the next release of RHEL if it survives/stabilizes/works-well-with-others. Fedora is the big "give-back", or don't you get it?

      It is a pattern: three releases of Fedora every 6 months or so, then a RHEL (which is basically an approved version of the last Fedora standing). Rinse. Repeat.

    3. Re:What is vibrant about it? by EnronHaliburton2004 · · Score: 4, Insightful

      It was simply a name change, nothing else.

      It's more then a name change.

      With RH9, at least I didn't have to risk a system overhaul every couple of months. Updates came out regularly, and I could upgrade RPMs as needed or required.

      Fedora is a moving target, and you're lucky to get any sort of help if you don't follow the upgrade cycle closely. Found a bug in FC1? Tough, FC1 is no longer supported, maybe it was fixed in FC2. And don't bug us if FC2 introduces incompatabilities that weren't present in FC1, because we're working on the up-and-coming FC3.

      And I tried RHEL, and due to several major bugs and problems with support, I can't say that it's worth the price. RH Support told me to ask for help in the Fedora forums several times. I expect more help when I pay for support.

    4. Re:What is vibrant about it? by snickell · · Score: 5, Insightful

      See http://linux.slashdot.org/comments.pl?sid=140118&c id=11733413

      The short version: inside RH engineering we find it very bizarre that people consider RH Linux and Fedora to be different. As engineers we're doing the same old stuff we've always been doing. We work on fedora deadlines, we polish and stabilize fedora releases, etc. To us, Fedora IS Red Hat Linux. Now if you want somebody to feed you marketing spiel, you're not going to get that for Fedora, but most people here never needed that aspect of RHL ;-)

      Just like RH Linux releases, some are better than others. Red Hat has often been the distro pushing forward large architectural changes (like the NPTL stuff, or more recently SELinux) that make Linux better, which is largely the reason for this variance. You can tell the pioneers by the arrows in their backs, *grin*.

      I think FC3 is a really good release, personally (compared to FC2, for sure, which sucked). *shrug*

      -Seth

    5. Re:What is vibrant about it? by snickell · · Score: 5, Insightful

      I guess I just want people to understand that we haven't been ill-behaved. We might be stupid, but not evil ;-)

      *nod*, I fully agree that dropping the boxed in-stores in-front-of-peoples-eyes version has been detrimental to awareness of RH (and Linux in general). It was profitable because when you have boxes in all the hundreds of thousands of stores, enough people do random buys (to see what all this linux stuff is about, etc) that even though the hit rate is small, you make real money off it.

      The problem was all this better-than-free advertising also wasn't resulting in a lot of people using Linux. Home users who buy Linux in the store, by and large, end up running Windows at the end of the day. When you compound this with the versions in stores often being very old (and creating bad impressions of where Linux stands today...)...

      I agree we'd be better off still marketing to home / small business users than ignoring them completely. But in terms of moving Linux from "something that sells because people are curious" to "something that sells because its important and useful to people", Linux has a lot more to offer enterprise customers right now. We want to be selling a product because its useful to people, not because its the latest craze!

      RH's never been splashy about desktop, but we've always had a dedicated team working on it (from the early days of GNOME on...), and that team is currently fairly large by RH standards, more than 25 engineers. We've been notoriously bad at hyping our work, but we are doing lots of cool stuff ;-) If you're interested in what we're doing, you can checek out my blog. I'm trying to slowly dump out a listing of all the different projects we're involved with. http://www.gnome.org/~seth

      -Seth

  2. Too little, too late by countach · · Score: 5, Insightful

    Oh man, Red Hat were warned about this two years ago. Every man and his dog knew this would happen, and said so openly here on Slashdot. Now suddenly, RedHat have figured this out. Me thinks they are slow learners. I'm still running the last version of RedHat before this debacle occured, and when I can muster the effort will leave my many MANY years of RedHat behind in favour of Debian.

  3. Re:Problem with Fedora and Linux in General by cbreaker · · Score: 4, Insightful

    And to add to that, I believe that all the Windows IT professionals that continue to ignore Linux will end up on the you know what end of the stick.

    The trend towards Linux systems has been steadily going up, never down, and there's no sign of slow down.

    When Linux IT jobs begin to out-number Windows IT jobs, it could even bring Information Technology as a viable career choice, one which is not filled with underqualified people that got in during the .com era and won't leave.

    --
    - It's not the Macs I hate. It's Digg users. -
  4. Re: No supported upgrade path... by eakerin · · Score: 5, Insightful

    I upgraded my laptop from Fedora Core 2 to Fedora Core 3 just fine. Put the FC3 cd in, boot it, and select "Upgrade", I did the same thing from Fedora Core 1 to Fedora Core 2. I even upgraded Redhat 9 to Fedora Core 1. What's the big deal here? It's worked exactly like this since I started on redhat in the 5.2 days, and probably before that too, but I didn't use RH before that version.

    On other systems I've even done upgrades on Fedora Core with YUM.

    Also, please tell me what's wrong with RPM. Don't bring apt-get into this, cause RPM isn't a repository installer. If you want to talk software repository based install, you need to compare dpkg to RPM, and apt-get to YUM.

    I'm tired of people saying RPM sucks, and then comparing RPM to apt-get. I know, it's the "cool thing" to make fun of RPM.

  5. We dont need a vibrant Fedora. by mnmn · · Score: 4, Insightful

    We just need need a Fedora Advanced Server 3.0, or 4.0. We need something that exactly mirrors a complete Advanced Server installation like whitebox linux. Even better the kernel ideally should be the same compilation that will be used in the next AS.

    We dont need a stripped down, rebranded disro "here this is for you" linux. Just something that will play with all the redhat-certified software and apps out there.

    --
    "Give orange me give eat orange me eat orange give me eat orange give me you." -Nim Chimpsky
  6. Re:Redhat lost opensource developer support... by LnxAddct · · Score: 5, Insightful

    Red Hat as always continues to develop more kernel,gnome, and freedesktop code then anyone else. They pay the salaries of some of the greatest minds in the linux community and are mostly responsible for where Linux is today. Give them a little slack... Fedora 1 is RH10, same engineers and process, they just stopped asking for money.
    Regards,
    Steve

  7. Re:Penitence? by brsmith4 · · Score: 5, Insightful

    There is no reason for you or the CentOS guys to be one bit pissed about this. The letter from RedHat's legal team was very polite and the demands made were very simple: they just wanted perfect clarity on the nature of CentOS and RedHat Enterprise Linux. They did not want CentOS taking Enterprise clients away from their products. I think this is completely fair as the CentOS team USES the RedHat sources that were given to the community by RedHat to build their distro. BTW, I run CentOS on all my servers at work, so I have no axe to grind with the CentOS guys.

  8. golf clap for Red Hat by pb · · Score: 4, Insightful

    It's nice to see that they acknowledge their mistake, years after the fact. I could have told them at the time, you know.

    I'd been using Red Hat since about 4.0 or so (not RHEL 4.0 -- Red Hat 4.0); every time a new major release came out (which tended to suck, as all the Red Hat X.0 releases did) I'd try it, because I'd be able to get free CD's from my university. That university? NCSU, where some of the founders of Red Hat got their start.

    I did move away, because I got frustrated with the bugginess, and with rpm and its complete lack of dependency handling. This was around Red Hat 7.2 or so, I think. I tried upgrading my installation entirely with rpm, which I would not recommend to anyone. I understand they have better tools for this now, but at the time I switched to Gentoo and never looked back.

    However, I never stopped installing Red Hat on some machines, to try it out, and for others to use. I'll be the first to admit that Gentoo isn't for everyone. I installed Red Hat 9.0 on an old box for a little fileserver, shortly before they suddenly discontinued support for it. I've always appreciated their network install feature, and that was a factor in doing it.

    Soon after, I tried out FC1 on another machine--I was unthrilled. They broke binary compatibility, and discontinued the top used and recognized Linux distribution for *that*? I bet Microsoft, SuSE, Novell and IBM all sent them a nice big Christmas card that year.

    So, to Red Hat; a note from one of your former enthusiasts: too little, too late. Maybe if you shape up your act, you'll get a share of the next generation. But you won't get a lot of us back, for a while. Hopefully you'll learn from this, and not go the way of the SCO (or Corel either, for that matter).

    --
    pb Reply or e-mail; don't vaguely moderate.
  9. From Inside Red Hat: Fedora *IS* Red Hat Linux by snickell · · Score: 5, Insightful

    FC1 -> RH10, FC2 -> RH11, FC3 -> RH12.

    RHEL represents an additional 'feature' (long term support, etc) above and beyond what was ever offered for Red Hat Linux.

    The Fedora bits really truly are Red Hat Linux. We don't sell them in a box anymore, but one of the major reasons was that stores tended to have really ancient versions. It made money, but it also had people getting bad impressions of Linux. Most people actually using Red Hat were downloading and burning ISOs anyway (I'm sure most slashdotters were/are in that category).

    Most engineers inside Red Hat do most of their daily work on Fedora. We have Fedora deadlines, Fedora freezes, we work to stabilize Fedora, add features to Fedora, etc. Fedora dominates our working lives.

    That the RHEL product is occasionally forked off Fedora and stabilized even further than Red Hat Linux ever was gives Fedora yet another feature: more money for Red Hat to hire engineers, who once again spend most of their time working on Fedora. Everyone wins.

    It is regretable the name change caused so much confusion in the community. Fedora isn't and wasn't Red Hat abandoning Red Hat Linux. The names RHL and RHEL were too similar. Additionally, RHL was a Red Hat trademark that had to be protected and would have restricted redistribution in ways that aren't a problem with the name "Fedora". Name change + more community openness != RH abandoning Fedora. We didn't communicate this well. We suck!

    In fact, the change from Red Hat Linux to Fedora *added* a great new 'feature' to RHL/Fedora: greater community transparency. Essentially all Fedora development is done on open mailing lists, etc. Gradually (far too gradually :-( ) transparency is morphing into allowing community involvement.

    As to how slowly this transition has gone... well, its frustrating. Most engineers inside RH are frustrated by it too. The good news is that the CVS servers are about to go public. Took far far too long, but once again Fedora is *STILL* miles ahead of where Red Hat Linux was in terms of community involvement, AND it has more Red Hat engineering hours going into it than Red Hat Linux ever did.

    Anyway, we market and sell Fedora differently, and we support it differently (but most slashdotters never used RH support anyway since they were downloading ISOs) but from an engineering/release engineering perspective... Fedora IS Red Hat Linux. Isn't that what most of ya'll care about? Yes, I know there will be people here who were using supported RH9 in an enterprise context, and we did screw up that transition, and I'm truly sorry about that. But as a percentage of slashdot readers who were using RH9, its very small.

    -Seth

  10. Re:Redhat lost community goodwill by snickell · · Score: 5, Insightful

    "That they were quite willing to drop their long term customer and community base when they thought we were no longer an asset should be noted by those chosing to use their products."

    Pft. I wish all the people posting crap like this could see inside Red Hat. Virtually all of our engineering work (with the exception of some dedicated people doing backporting of features as per enterprise requests for RHEL... e.g. the reason why RHEL3 already had the most desireable kernel 2.6 features despite being 2.4 based) goes into Fedora (and before that Red Hat Linux). It always has. It always will.

    As always, Red Hat continues to increase its engineering resources. Far far more work goes into a current Fedora Core release than ever went into a Red Hat Linux release.

    There was never a magic change of heart when we realized we were deserting the Linux community. There was a tragic, stupid, and avoidable communications fuckup. We probably should have renamed RHL -> Fedora at a different point than RHEL appeared. But anyway, Fedora isn't and never has been abandonware, or our "second best effort".

    Ironically, one of the things Red Hat, as a company, has been bad at is pimping itself to the community. We do tons of the "shit work" that keeps Linux going (who do you think pays for most of glibc, gdb, gcc, a huge chunk of the boring work in gnome, lots of upstream kernel work, etc etc) but fail marketing our efforts to get m4d pr0pz. Red Hat engineering has always prided itself on doing most of its work upstream instead of maintaining large patch sets in-distro (which most companies haven't done, and still don't do). The day we don't, you'll hear Alan Cox screaming from inside Red Hat ;-)

    -Seth