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Bank Of America Loses 1.2 Million Customer Records

Posted by Zonk on from the great-week-for-customer-service dept.

Christopher Reimer writes "C|Net is reporting that Bank of America lost 1.2 million customer records when some backup tapes went missing while being shipped to a backup center. The lost records mainly effect U.S. government employees involved in the SmartPay program. From the article: 'The acknowledgment comes as several other cases of businesses losing consumer information have come to light.'"

9 of 299 comments (clear)

  1. heh by aendeuryu · · Score: 5, Funny

    SmartPay program

    Doesn't sound so smart right now...

  2. Wonder if they were using Windows? by Kentsusai · · Score: 1, Funny
    Look on the bright side of things! In a previous slashdot post it was said that...
    "Microsoft will reimburse direct damages up to $5 for problems associated with the new downloadable tool that wards off spyware, adware and any other "potentially unwanted software."
    Bank of America will be so pleased! ;-)
    1. Re:Wonder if they were using Windows? by YrWrstNtmr · · Score: 3, Funny

      This is /. Anytime anything bad happens, MS has to be implicated somehow. I believe there is a function for that in SlashCode.

  3. Time to fight fire with fire! by gearmonger · · Score: 3, Funny

    Since I'm apparently so at risk of having my online identity stolen, I guess it's time to go steal a few myself -- never hurts to have some backup indentities!

  4. They Are Getting Fined! by Evil+W1zard · · Score: 5, Funny

    They will be getting fined $500 for exposing individuals personal information and they will also be getting fined $50,000 by the FCC because someone at the company said "Oh Shit!"

    --
    News Reporters Make Tasty Polar Bear Treats!
  5. good thing it was just tapes by Cheeze · · Score: 2, Funny

    no one EVER recovers anything from tapes anyways.

    --
    Why read the article when I can just make up a snap judgement?
  6. Re:Well.. by TheLink · · Score: 2, Funny

    Well there was a guy who used the "bed" method, and the termites ate his money.

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  7. Re:What's the Big Deal? by ATMAvatar · · Score: 2, Funny

    Clearly, the US Government should then have access to all our personal information, and closely monitor each and every one of our personal financial transactions. Only with this amount of surveillance and control can the government be expected to fully do its job in protecting its citizens from financial terrorism.

    As an added bonus, citizens who purchase certain combinations of items will be awarded an all expenses paid trip to the beautiful country of Cuba.

    --
    "They that can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety."
  8. Dear Bank of America Customer by Anonymous Coward · · Score: 1, Funny

    We recently lost your bank account information. Please go to the following link and provide us with your account details to avoid account closure.

    Regards,
    Bank of America