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Getting Started with VoIP Devices
Kerbo writes "If you have been wondering what kind of devices you need to use a voice-over-ip (VoIP) provider or Asterisk PBX, the guys at Geek Gazette have been doing up some reviews of different devices. These allow you to use a standard phone with VOIP providers. The newest review is of the Sipura ATA-1001 ATA." Before you get too happy with the possibilities, though, note what an anonymous reader submitted: "Several VoIP providers have started adding 'regulatory recovery fees' to their users' bills, even though the entire industry is unregulated. The latest one to do this is Packet 8. The whole reason so many are moving to VoIP is to avoid these kinds of bogus fees; it's unfortunate these providers haven't figured this out yet."
DSL with no phone line. I have this in BellSouth territory.
If VoIP is really Voice over IP, why are there any fee's, why are there any regulations? Why can't someone make a device that records my voice in real time, sends it to a different computer, where it is played?
I am suprised there is not some DNS type scheme where people use their computers like a phone. Instead of calling a land line or cell phone, you use your computer to call some IP. What else would we need? Voice mail? Someone could make a program to watch a port for calls, and if not anwsered, then the stream is recorded into a mp3.
The only thing which worries me is abuse. People sniff networks. People try and gain access of computers using open ports. VoIP would require some trust.
If people wait for the telcom companies to take command of VoIP, we can expect another phone bill. Maybe comcast will offer a combined package that is difficult to opt out of, like the $10 off broadband if cable is purchased. Maybe they will add $10 more to your bill if you don't buy their VoIP.
Rosco: "If brains were gunpowder, Enos couldn't blow his nose."
the linksys stuff is all doorstops if you chance from the provider that has branded it. There are thousands of linksys voip boxes on ebay that are worthless because they are vonnage or packet8 locked.
the spa-2000 is the best module I have ever used, and after you are done with the voip provider it can be resold or used with asterisk or FWD.
I also will not use a provider that will not let me control the hardware or use asterisk, but then I'm not a typical customer.
Do not look at laser with remaining good eye.
You're saying they're justified charging a fee because someday the government might charge them a fee?
Seriously?
In that case, the fee is too low! God bless them for only keeping it to $1.50! They're so freakin' generous!
Yes, changing phone numbers really sucks... but consider the flip-side: the fact that you can keep your number with VoIP, even if you move across the country!
Seriously, I can take my VoIP box on trips and still receive my local calls anywhere... if I move somewhere new in town, my number doesn't change, and I don't have to pay new installation or connection fees... as far as VoIP is concerned nothing has changed. And even if I moved far away, I could keep my local number (and get a new number in the new city), so all my friends and family can still call me (and it's only a local call for them).
In a sense, VoIP is the ultimate in *keeping* your phone number. I'm glad I made the switch.
Just looking for a reliable ATA adapter at a low cost.
Any recommendations?
"Avoid employing unlucky people - throw half of the pile of CVs in the bin without reading them." -- David Brent
I have a speakeasy DSL with no phone line in Southwestern Bell territory. I use Skype for VOIP.
After taking this into consideration, unfortunately, going through the local Ma Bell monopoly was still the cheapest and most reliable option for us (a business needing 3-5 phone lines).
Usually there are resellers that will get you a fully-featured POTS line at well below the cost of a line from Ma Bell. Bell Canada is the main carrier here, and I can get lines from either AllStream or Primus for several dollars less than Bell, and they include many features -- call/name id, hunt group, other stuff I don't use -- at less than the cost of a basic line from Bell.
We've been running on Asterisk for a couple of months now, and it's made an impact on our phone bills. Our telephone hardware was aging anyways, so we deployed Asterisk with all new (and low-cost) VoIP phones, at around the same price it would have cost to get a low-end, not very configurable non-VoIP system.
We have 4 incoming analog POTS (plain old telephone service) lines (one is dedicated to fax). We have two VoIP providers (mostly just for redundancy.. outgoing minutes are cheap). Long distance calls are routed through VoIP, and a maximum of two local calls will get routed through POTS lines before using Voip, which for the most part keeps a POTS line free for incoming calls. If our internet is down, long-distance calls simply fail over to the POTS lines, and if they're all used up it tells you "all lines are busy now", which is annoying but not any different than it would be without VoIP.
Since we just moved and were forced to change our number, I'm waiting on getting our old number switched to a VoIP provider. Right now it's call-forwarded to our new number, but when it goes VoIP, incoming calls on it will not use up our POTS lines. I was even considering changing our third line to hunt to that VoIP line, so that when the 3 incoming voice lines are busy, it will use the VoIP line and basically give us a huge call capacity. I think we pay something like $5/mo for the VoIP number, plus 1.1c/min (CAD$). Normally DID's (direct inward dial, which is what numbers that terminate on VoIP are called) are cheaper than that, but this number is in an area not serviced by many VoIP providers.
A lot of providers will also provide some kind of failover if you're not connected, ie, they'll just forward the call to another number. Often this will cost double (cost of incoming call + cost of outgoing call) but it's definately better than customers not being able to reach you.
We've already noticed a decent savings on long distance costs. We were paying something like 4.5c/min on POTS, but now we can call anywhere in north america for 1.3c/min or somewhere in there.
The real benefit (and one of the main reasons we chose a voip system) will be when we setup our first branch office later this year, and calls between them cost nothing. One receptionist (you only get an IVR off-hours, or if the receptionist is busy) can handle calls for both offices, we can have local numbers in both cities that are treated identically, and staff are encouraged to communicate because calling someone in another city is identical to calling someone in the office down the hall.
There's also the possibility of working from home. You can actually take our desk phones home, plug them into an internet connection, and they'll work the same as in the office. You can also install a softphone on your PC/laptop, and have an extension. I'm looking forward to using that when I go to some conferences this summer.
Anyway, the possibilties are really endless, and there's no reason that "going VoIP" means ditching all your analog lines. I'd even say that combining them gives you the best solution.
Speak before you think
I can't tell you how many times I've had VOIP vendors approach me with their hair-brained notion of saving us money. The ridiculous per-line charge is where they start to fall on deaf ears with me. Our per-line cost with two PRIs is way lower than with VOIP. What, then if not cost savings, would inspire a change? Nothing that I can think of... some bells-n-whistles administration? Not going to offset the cost of equipment either since we own our phone stuff.
...). You get the best solution by taking the best each has to offer, using the best tool for the job.
Sounds like a case of sales people blindly suggesting a solution without knowing your needs. VoIP is not going to beat a T1, because really, what the VoIP providers do is get a T1 (or a few..) and sell services through them. A T1 really remains the most cost effective way to get PSTN connectivity (well, there are probably other bigger pipes that I don't know anything about, but these are only going to be cheaper per-line). For a small business with only a few lines, VoIP can definately save money -- provided it's implemented properly with some kind of redundancy/backup so your SLA-less DSL line going down doesn't mean you can't get calls from your customers.
In a larger business, VoIP can save quite a bit of money. I've talked to people who have T1 interconnects between offices just for internal lines. By switching to VoIP over their existing T1 or fiber-based internet service, they can eliminate the monthly costs of two T1 lines (one at each location), and typically the small investment in PC hardware running asterisk is easily paid back within a couple months.
Going VoIP doesn't mean you can't use other technologies (analog lines, T1's,
Speak before you think
What made me switch to VOIP was a house guest that stuck me with a $250.00 long distance bill.
I don't much care for surprizes of that kind.
The race isn't always to the swift... but that's the way to bet!
We're going to be in Toronto during the VON Canada conference starting tomorrow and so will many VOIP thought leaders, including Asterisk/Digium founder & president Mark Spencer, who is delivering a keynote on DUNDi.
If you have any questions for them, we'll try to get interviews with as many as possible and pose the questions you ask.
Other speakers include:
Full speakers/session list.
Just post the question and who it's for below and we'll do out best to interview the people you want hear from.