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E-mail As the New Database

jira writes "BBC has an article confirming the trend of using inbox as a sort of personal database. At my workplace I can personally attest to the growing sizes of those pst files and an unwillingness to erase any emails because of 'loss of information'." From the article: "The trend has become more pronounced as the services have dramatically increased their storage capacity in response to upstart Gmail offering a free service with 1,000 megabytes (Mb) of storage." Update: 04/22 23:03 GMT by Z : To reflect that the story is at respected news organization BBC, not a BBS.

34 of 389 comments (clear)

  1. Correction by FuturePastNow · · Score: 4, Informative

    Gmail is up over two gigabytes now.

    --
    Give a man fire, and you warm him for the night. Set a man on fire, and you warm him for the rest of his life.
  2. Mb vs MB by Rheagar · · Score: 4, Informative

    Mb = Megabits MB = Megabytes

    8Mb = 1MB

    I hope this clears things up!

    1. Re:Mb vs MB by Queer+Boy · · Score: 4, Insightful
      There's no universally accepted abbreviation for byte. Some people use B, some use b.

      Yes exactly, and some people type "There going to the store to get groceries." some people type "Their going to the store to get groceries." and some people type "They're going to the store to get groceries."

      The only reason why it doesn't seem universal is because people don't always use the right one. That does NOT make it more or less correct.

      --
      Not since Marie-Antoinette played milkmaid has looking simple and honest been so fake and complicated.
  3. 2120 MB by nacturation · · Score: 4, Funny

    Thanks to Google's Infinite Improbability Storage Drive, storage space is now at 2.120 GB to 1 and rising.

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    Want to improve your Karma? Instead of "Post Anonymously", try the "Post Humously" option.
    1. Re:2120 MB by DosBubba · · Score: 3, Insightful

      The article was written on February 8th, 2005 or about two months before gmail started their storage increases.

    2. Re:2120 MB by jgold03 · · Score: 4, Funny

      Some of my buddies and I played an interesting game: Who could get a fresh Gmail account filled the fastest, and only with external mail (no uploading files to yourself). I won, and did it in exactly 1 week. Some of my techniques:

      - Joining high volume Yahoo! Groups and Google Groups, and getting them to forward every message to me. There are a bunch of really weird groups in other countries that send p0rn around to each other.
      - Every single kernel, debian, fc, slackerware, apache, mysql, etc. mailing list we could find... and WHOA we got a lot of mail from that
      - P0rn sites ("Enter your email address for free p0rn in your email" really gets you on a lot of spam lists)
      - Google "email mailing lists"

      In a week, I had 29,000 emails in my inbox taking up 2.1 GB. I'm suprised Google hasn't terminated my account since I'm over my quota and get about 5000+ emails a day now.

  4. Re:Guilty by MrAnnoyanceToYou · · Score: 4, Interesting

    Why feel guilty? It's a good database, with a pile of space. You're going to forget, your hard drive is going to die, your house is going to burn down with all your notes inside, you're going to get fired. What's left? Your Hotmail account, your Gmail account. I pay 20$ a year for virtually infinite data storage with incredible reliability. With Gmail, I get it for free. I pass e-mail between the two for redundancy and as a result the only thing that will kill all my data is an apocalypse or massive economic failure.

  5. Managers never delete email by painandgreed · · Score: 4, Informative

    Yep. I do desktop support and nobody wants to delete anything. that's their paper trail and the one email they delete may mean their job down the line as people are looking for somebody to blame and heads to chop. Most communication is done through email with proper CCs (and sometimes BCCs) and they require it even between people sutting next to eachother just so there is that paper trail at a later date. When they've told somebody or reported an issue, they want to show proof they've done so later if somebody else drops the ball and there are people looking for blame.

    1. Re:Managers never delete email by barzok · · Score: 4, Interesting

      My employer's former CEO and COO kept less than 2MB in their mailboxes from what I understand. The reason? So there was no trail of anything, no record of any possible wrongdoing on their part, etc.

    2. Re:Managers never delete email by Anonymous+Luddite · · Score: 4, Insightful

      >> no record of any possible wrongdoing on their part

      This is the same reason some people answer emails in person. They don't want it sitting in your mailbox either...

    3. Re:Managers never delete email by dotlin · · Score: 3, Insightful
      The weasels who don't want to leave any records of their decisions will later deny what they said. A good defensive tactic when dealing with those types of weasels is to send an email, copying others, on your understanding of what was discussed to ensure you got the correct message.

      Example Scenario:

      To: PointyHairBoss@corp.com
      From: PeeOn@corp.com
      Subject:Schedule Risk for Task A on project deadlines
      Date: Wednesday, 10:34 AM

      Hi PointyHairBoss,

      Because of task B which you just assigned to me today is due next Monday there's a conflict with getting Task A done by Tuesday which will impact our project schedule. Can I start work on task B after task A is completed to reduce this risk?

      - - - - -

      PointyHairBoss goes by PeeOn's cubicle on his way out at 3:45 PM, golf bag in tow:

      PointyHairBoss: Great job on what you're working on PeeOn.
      PeeOn: Thanks PointyHairBoss.
      PointyHairBoss: We need to work hard together as a team and I'm glad you brought this issue to my attention [...blah blah empty platitudes ...] which is why I'm counting on you to work hard and accomplish both Task A and Task B by the deadlines I promised.
      PeeOn: I hear you boss but Task B is an internal make-work task while Task A is on the critical path for our project.
      PointyHairBoss: It's important to meet our commitments. I'm sure you'll find a way. [unspoken message: another weekend of unpaid overtime]
      PeeOn:: As I mentioned in my email there's not enough time available to do both and Task B has a risk of slowing down progress on task A which will impact our projects overall progress.
      PointyHairBoss: I can't spare anyone else for this; I have confidence you can get this done. [Hurry up already; quit your whining; I'm going to be late for my 4:30 PM tee time]
      PeeOn: I'm sorry but I'm planning to take this weekend off. It's our anniversary and my wife and I have plans to go out of town. I can only do one of Task A or Task B by their deadline and I think it should be task A.
      PointyHairBoss: Yes, well I promised the Grand Poobah that task B would be done by Monday. I'm sure you'll find a way ... blah blah ... [How much longer will I have to natter with this clown anyways.]
      PeeOn: Well so long as you realize the risk of delays for task A and you're fine by it then I'll stop working on task A and work on task B.
      PointyHairBoss: I'm sure you can find a way to get both done. [Starts walking briskly away.]

      - - - - -

      To: PointyHairBoss@corp.com
      From: PeeOn@corp.com
      CC: GrandPooBah@corp.com, ProjectManager@corp.com
      Subject:Re: Schedule Risk for Task A on project deadlines
      Date: Wednesday, 6:13 PM

      Hi PointyHairBoss,

      Just to confirm my understanding of our discussion this afternoon. I need to work on task B as my top priority to get it done by Monday, even if that delays progress on task A and adds a risk to the project schedule.

      [original email quoted]

      --
      Transmitting energy without a license.
  6. Actually... by civman2 · · Score: 3, Funny

    "Gmail offering a free service with 1,000 megabytes (Mb) of storage."

    I don't know about you, but my Gmail has 2121.046851 megabytes of storage space. I mean 2121.047702 megabytes. I mean 121.048913 megabytes. I mean...

  7. Why not? by xtracto · · Score: 3, Insightful

    Personally, I think it is a good idea, I would really like to see Google Implementing some kind of "GDrive", where I can have all or most of my documents, I know there is an ap for doing it in Gmail but, I maybe a Google's service with web page and file browser interface (as cool as their Gmail interface) would be nice.

    Of course, I would like it to be free (as all other Google's services), and I would not mind having the ads at the side if for example I have a document (.DOC, .ppt etc) talking about Scotland vacations, I get some ads about vacations.

    --
    Ubuntu is an African word meaning 'I can't configure Debian'
  8. Re:Guilty by Anonymous+Crowbar · · Score: 3, Informative

    Sure, but try synching that inbox to your PDA. I will be first in line for the windows CE phones with 2 gig HDs.

  9. Sounds like a Press hit to me. by Hoch · · Score: 3, Interesting

    PR As stated, trend reports are almost always PR. At least it isn't a dupe.

    --
    2*31*37*263
  10. I want a real RDBMS by leandrod · · Score: 3, Interesting
    I really love my 600 MiB FastMail account, specially because it's IMAP -- the main reason for my avoiding GMail up to now.

    But searching sucks, and I depend on Evolution to do virtual folders. I'd love it even more if my email server was actually a true RDBMS where I could have, besides the traditional IMAP interface, a D (Tutorial D or D4 or something the like) language interface where I could query at will, and save my queries as views that would show up in IMAP as (virtual) folders.

    BTW, even non-relational ISO SQL would be so much better than what we have now.

    --
    Leandro Guimarães Faria Corcete DUTRA
    DA, DBA, SysAdmin, Data Modeller
    GNU Project, Debian GNU/Lin
  11. Worst. Submission. Ever. by michael+path · · Score: 5, Insightful

    "BBS has an article confirming the trend of using inbox as a sort of personal database. At my workplace I can personally attest to the growing sizes of those pst files and an unwillingness to erase any emails because of 'loss of information'." From the article: "The trend has become more pronounced as the services have dramatically increased their storage capacity in response to upstart Gmail offering a free service with 1,000 megabytes (Mb) of storage."

    BBS = The BBC
    pst = Microsoft Outlook .PST
    Gmail is no upstart, they're run by Google. Gmail currently offers 2121MB (that's Megabytes, not Mb - which is MegaBITS)

    This isn't news. This is what Google had in mind when they started the Gmail service.

  12. A few email tips I try to live by by prototype · · Score: 4, Insightful
    These are a few tips I've found on the net that I've picked up and try to follow.
    • Remember, your Inbox is your Inbox. It's not your To Do list. You don't use your paper inbox as a filing system, do you? (Okay, maybe you do. So how's that working for you, anyway?)
    • Block out time to "process" email. And when you do, "process" it. Don't spend more than a minute or two on an email--and don't start down the road of firing off two or three emails for everyone you get, or diving into a project after you get to email 13 ("oh, ya! I owe him a project plan!" or "I should blog about that..."). Put it on your To Do list, and keep processing your inbox. If you can't do that, there may be other kinds of help available.
    • Don't use your email as a filing system. And for heaven's sake, don't rescue a co-worker who is looking for something you happen to have tucked away in an email folder. Let them rescue YOU! If someone else owns a document/plan/conversation, let them store it for you. Chances are if you need it, someone else has it.
    • Ignore Incoming Email until you have time to process it. Can you imagine if snail mail was real-time? Would you wait by your house's mailbox, and open each piece of junk mail as it came in? Thank goodness it only comes in once a day! And even though you pick it up daily, I bet you process that "inbox" only a few times a week. Change your default view on Outlook to open to your Calendar and Task List, rather than your Inbox. Turn off the popup toast and reminder sound when email comes in. Don't respond immediately to each incoming email.
    • Pick up the phone once in a while. You'd be surprised at how much you can get done in a phone call rather than on email.
    1. Re:A few email tips I try to live by by MobyDisk · · Score: 3, Interesting
      Okay, I'll bite. I do 3 of the 4 of the things you mentioned, and I find it highly productive. One thing I've learned over the years is that no one can tell you how to organize. Different systems work for different people. (And some people are hopeless) I have several friends who swear by Franklin Covey. Others who hate it. Let me show you what works for me, since it matches your "suggestions" very well.
      • My Inbox is my to do list. I see many people use their paper inbox (or equivalent) as their todo list. (Actually, I think it is the most common system I've seen people use.) I would use it too, except that I hate paper. Why would you have something in your in-box, if there wasn't some action to be associated with it? If I want me to do something, I send myself an email.
      • I do not allocate time to process my Inbox. I do that when I complete a task (an email), when I receive a new email, or at regular intervals. It's like an OS: process for a while, then task switch whenever you get an interrupt or after a fixed time slice.
        I do agree that stopping of the Nth message without having gone through them all will cause things to pile up. This is a function of scheduling. Read through all your tasks before embarking on any one.
      • I look at email as soon as I get it. I may get an email every 15 to 30 minutes at work, and every 4 hours at home. That isn't a problem. If you get more emails than that, then you aren't managing the people around you properly. I know many managers who get 100 emails a day. IMHO, they aren't managing properly. Status messages and FYI type things should be done at regular meetings. I treat snail mail the same way.
      • Agreed! Even better, try physically travelling to them! I hate people who send 15 emails back-and-forth when a 5 minute meeting or conversation would be better.
  13. Re:Guilty by Spirckle · · Score: 3, Funny

    Hey, don't you have to go manage somebody about now?

    --
    Using the best knowledge of today to create the problems of tomorrow.
  14. Mailinator by calebb · · Score: 5, Informative

    No, that's what Mailinator is for. (to hit confirm when you sign up for a service like nytimes).

    Welcome to Mailinator(tm) - Its no signup, instant anti-spam service. Here is how it works: You are on the web, at a party, or talking to your favorite insurance salesman. Wherever you are, someone (or some webpage) asks for your email. You know if you give it, you're gambling with your privacy. On the other hand, you do want at least one message from that person. The answer is to give them a mailinator address. You don't need to sign-up. You just make it up on the spot. Pick jonesy@mailinator.com or bipster@mailinator.com - pick anything you want (up to 15 characters before the @ sign).

    Later, come to this site and check that account. Its that easy. Mailinator accounts are created when mail arrives for them. No signup, no personal information, and when you're done - you can walk away - an instant solution to one way spammers get your address. Its an anti-spam solution for everyone. The messages are automatically deleted for you after a few hours.

    Let'em spam.

    1. Re:Mailinator by psychofox · · Score: 4, Informative
      This sound likes spamgourmet.com only not as good. What if someone has already chosen a particular mailinator.com combination you've already selected?

      I use spamgourmet all the time, and it is fantastic. You set up an account like psychofox123@spamgourmet.com and decide where emails will be forwarded to. You can then create email address on the fly like slashdot.5.psychofox123@spamgourmet.com which will direct the first 5 messages towards your normal email box. It also does clever things like masking the from address if you reply to an incoming email. You can reset the number of messages allowable to particular alias at any time, and you can create a 'watch word' which will only allow new aliases to be created when they contain the watchword (to stop people just creating nonsense aliases for your account, after they realise you are using spamgourmet).

      Check it out!

  15. ...just like the entire planet is guilty by Roadkills-R-Us · · Score: 5, Interesting

    It must have been a *really* slow news day, or someone at the BBC is rather slow. Techies have been doing this since the 1st email message was received, and everyone else has been doing it since they discovered email.

    I know a small handful of people who tend to keep their email cleaned out and very small. For everyone else, it's a huge. mostly convenient database.

    This "story" is only about 1% less sill than reporting that "recent study shows people prefer to breathe than to stop".

    1. Re:...just like the entire planet is guilty by Total_Wimp · · Score: 3, Interesting

      Although I agree with you that this is not exactly news, as a recent email administrator I'd have to say your numbers are quite a bit off. In our organization, it's pretty close to roughly split between "cleaners", "savers" and "hybrids". I don't get this from anecdotal evidence of what I saw when helping out end-users either, but rather from looking at the mailbox sizes for everyone in the org.

      "Savers" are easy to spot. They delete almost nothing except spam. We have quite a few users who would need a couple of the two gig Gmail accounts to hold all of their data.

      "Cleaners" are also easy to spot. When someone has been with the company for 5+ years and their Exchange mailbox size is less than 20MB, you know they're not using their email as a database. These folks feel real stress when their email stretchs beyond the end of the page. My boss is one of these and he has very little understanding for why anyone would need a lot of email storage.

      The "hybrids" are more difficult to spot. Many are not true hybrids, but actually "savers" who archive email semi-regularly. True "hybrids" delete most stuff, but whatever they deam "important" gets put in a nice mailbox folder tree. Over time these can become quite large, but it's never as bad as with real "savers". My purely subjective and anecdotalo observation is that these folks make up the most "normal" email user group. If you have three friends and two of them are freeks, the normal one is probably a "hybrid" email user.

      I'm personally a "saver" who archives semi-regularly. Thanks to me, we basically don't have strict email limits anymore and people can store almost as much as they'd like. We never harrass VPs with multi-gig storage. But I have a lot of respect for "cleaners" too. For some reason, they never really have the problem of missing data that us "savers" are so worried about. The "cleaners" are like those folks you know that have absolutely no clutter in their houses, no junk drawer and no closet full of old hard drives. The truth is that we're afraid of losing things we "may need someday" but they know the truth is that we'll never find it in the clutter anyway, so why live with the clutter to begin with.

      TW

  16. David Gelernter's Lifestream by AsOldAsFortran · · Score: 3, Interesting
    Computer scientest David Gelernter proposed a organization for all the material we produce as a "lifestream", a date-stamped list of all electronic documents in our lives. When I first heard of I thought, naa, too ill-organized.

    But, I find my email working in exactly the way he proposed. My email package provides the best database I have of my work and communication. Searchable by date, correspondent, content, subject; control-click to organize by date, sender, header; automatic filters to sort by same; subfolders; attachments of all kinds accessable by the search; and I can add to it from anywhere by emailing myself. I use email to mainain to-do (email myself), I use email to maintain a calendar of past activities by searching for email on the topic (when did we do X?) , I use email to store minor documents and search for them as attachments. By using pop and downloading all email to my harddrive, I have no limitations of an account.

    So, while dubious about "lifestreams", I've backed into it as the core of my work habits.

  17. Outlook makes this a nightmare by EvilStein · · Score: 4, Insightful

    Ever have to deal with a bloated and corrupted .pst file?

    No fun.

    Users that like to keep everything on the planet should probably think twice about trusting it all to Microsoft Outlook (or any local POP email client, for that matter)

    IMAP rocks. :-)

  18. Nothing new here, shall we move along now? by shanen · · Score: 5, Interesting
    Well, except maybe for the 1 GB versus 2 GB error everyone is commenting on. A new error is not very interesting. However, I do have two substantive comments to offer:

    In spite of Google's business principle against evil and in spite of the my frequent use of gmail, I think it is fundamentally bad and potentially evil. "Possession is nine points of the law", and there is no good reason for Google to be in possession of *MY* email. A few GBs of storage is *NOT* the issue, and I have plenty of free GBs right here in my possession, even including space for the indexes. Perhaps Google really is a good company and they will never abuse the power of possessing someone's email--but the historical evidence does not support that belief. Every power gets abused sooner or later.

    In simplest terms, here is the threat of online gmail: Would you want your worst enemy to have access to all of your email? If you have put it into gmail, then all it would take is a single password leak.

    The constructive alternative is obvious. Gmail should live primarily on your own disk, preferably integrated with the Google Desktop. The nine points of possession would remain on *YOUR* side, since you would still possess all of your email.

    Many extended services could then be built on that model...

    --
    Freedom = (Meaningful - Coerced) Choice != (Speech | Beer^2), and sad sock puppets' bad mods avail them naught.
  19. Wow, 2 gigs... by John+Seminal · · Score: 3, Interesting
    I remember when I could not afford a 2 gig hard drive. I remember how hard it was filling my hard drive with useless programs and games. Now I have 2 gigs for email!!

    I am suprised the RIAA has not gone after email companies yet, they have to be an attractive target. It is going to be an easy way of sharing MP3's. I might have a CD, rip the best songs to MP3's and email all my friends. Hell, maybe we'll even form an email group that does nothing but share MP3's. I wonder if the RIAA will come after them if that becomes the next trend.

    Why on earth would a person need 2 gigabytes for email? If it is a company, they must have their own storage, nobody would want to trust a free email account for buisness.

    --

    Rosco: "If brains were gunpowder, Enos couldn't blow his nose."

  20. Legitimate concerns about Google and privacy by isolationism · · Score: 4, Insightful
    It was recently brought to my attention (by a more educated person than I am) that by using Gmail I am trusting Google with my personal information -- whatever that may be -- forever. Because deleting something from Gmail almost assuredly means nothing more than a "deleted" flag in a database somewhere, not an actual deleted file.

    Of course, after having this pointed out to me it I realised -- "too late" -- that this should have been obvious to me, only I had never bothered to give it any thought.

    My point is, thanks for reminding us all of this fact in an appropriate forum. Google fanboys may mod you down but, you raise a very important and relevant point that deserves consideration. I hope I'm not the only one who thinks so.

  21. Re:Worst. Submission. Ever. by poot_rootbeer · · Score: 4, Interesting

    Every respectable mail client from pine through gmail allows you to save mail to folders other than "Inbox". Anyone who does not take advantage of this feature, and allows their inbox to grow to hundreds or more megabytes is a damned moron.

    Inbox is for messages you have just received or otherwise still require your attention. If you got it four years back, it doesn't belong in your inbox.

    When you get a magazine subscription via snail mail, do you leave your back issues out at streetside, clogging up the mailbox, or do you bring them in and store them in a rack or closet? Why would electronic mail be any different?

  22. Re:Guilty by Anonymous Coward · · Score: 4, Funny

    OR, if you're not paranoid, you can store stuff in your email account and not worry about people in black suits sporting dark sunglasses trying to get to your data.

  23. Re:if it's on a server... by Qzukk · · Score: 3, Informative

    Mail and Usenet are the two hardest things to backup. A large mail system or a usenet feed can have hundreds of thousands of tiny files being added and removed per minute (if you use a single mail file, a few kilobytes written to the end of the file every couple of seconds, followed by 1 GB of data being copied over itself because the user finally erased that first email from the head of the file since they were over quota.

    Seriously attempting to keep a backup of this mess means mailservers that refuse to delete a message that hasn't been on the server for more than one backup cycle. It means using either a checkpoint/snapshot filesystem or mirrored RAID array then pulling out one of the drives to perform the backup from, then putting it back and hoping that it synchs up before it's time for the next backup.

    This is why nobody bothers doing this for usenet. Too much work just to save some porn.

    --
    If I have been able to see further than others, it is because I bought a pair of binoculars.
  24. Mother-In-Law's AOL id as Thin Client environment by billstewart · · Score: 3, Interesting
    No guilt about it - she's paying them whatever their current price is, and she keeps all the stuff she's interested in on their servers. Of course, she's never really figured out Windows file systems, or why she should use them instead of creating mail folders inside AOL. (:-)

    It's been very useful for helping maintain her system - when Somethine Bad happens to her PC, whether it's spyware or bit rot or hard drive problems, whichever child is nearby can just format the disk, reinstall whatever generation of Windows is handy, get a new AOL coaster (I picked one up in the hotel lobby last trip :-), and she can log in and all her bookmarks, email, buddy lists, etc. are all there right away. We did have to buy an actual install-from-scratch version of XP once, because she'd lost the old Windows ME disk, but WinME was such a loss that scraping it off the disk and getting rid of Compaq's "helpful" system backup software were a pleasure anyway.

    Meanwhile, *my* mom's still happily using her decade-old Mac Performa 630 with System 7.x, Netscape and Eudora, keeps her data on disk as text files that she backs up to floppy, had to buy some more RAM a few years ago so a new printer driver would work reliably, and her only real problem is that her local Mac repair guy retired and no longer makes house calls. It's much more reliable, but she's never been afraid of technology.

    --

    Bill Stewart
    New Fast-Compression-only CPR http://preview.tinyurl.com/dy575ks
  25. Screw the phone by jefftp · · Score: 3, Interesting

    Don't pick up the phone. I don't want to waste time talking to you when I could be getting work done.

    I definately don't want to see you in person unless it's a social visit and I happen to have a moment of freetime.

    I want you to list out, in written detail, exactly what you need so I can reply, in written detail, with useful information. Be clear, consise, and detailed.

    I plan to pull up this email next week when you claim we never discussed the topic. I'll kindly remind you that we did discuss the topic and you agreed to take care of your business. If I asked to record the phone call, you'd probably have a panic attack.

    If you really have something important to discuss, you can write it down. Spoken words are meaningless and forgettable.

    Phone calls are interruptions that require my full attention. Emails can be replied to as my time becomes available.