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Post-It Notes - 25 Years of Hypertext in Paper
RexDart writes "A Minneapolis/St. Paul magazine, The Rake, has a fascinating article revealing the history and development of the humble, ubiquitous Post-It Note. An intriguing tale of a dedicated visionary working the system to bring an innovative product to life in a monolithic, tradition-bound organization." From the article: "Two and a half decades later, as the little yellow notes celebrate their silver anniversary, it's easy to forget what a recent innovation they are. Thanks to their material simplicity, they seem more closely related to workplace antiquities like the stapler and the hole-punch than integrated chips. Instead, they're an exemplary product of their time. Foreshadowing the web, they offered an easy way to link one piece of information to another in a precisely contextual way. Foreshadowing email, they made informal, asynchronous communication with your co-workers a major part of modern office life."
I which they'd come up with full page size Post-Its with full adhesive backing with a removable liner. That way you could print off CAD drawings and use them as guide templates for drilling and cutting out parts. Sort of a poor man's CAM tool. Think of surfaces like plexiglass where you can't mark on it directly since it would ruin the finish.
Amongst other things I provide consultancy for help desks and call centres (migration, training, expansion, logistics, workflow etc.)
On that kind of environment I strongly recommend AGAINST using sticky notes because they are apt to get lost, fall down the back of desks, under keyboards etc. and they do not stick well to fabric partitions, plus, when you see a desk/wall/monitor plastered with dozens of 'please call' or 'urgent' notes not only does it look extremely messy but it also devalues the urgency of the notes and looks unprofessional - it's a bit like if you received all incoming emails flagged urgent.
If a call centre or help desk cannot send electronic notes, I recommend a clipboard for each employee hooked by their desk in a specific location upon which A5-sized pre-printed notes can be left - because each note is arranged in the same way with regards to from/date/subject/priority etc, it is easier than wading through tons of stickies all written in a diferent way and placed on your keyboard, monitor, chair back, or whereever the person chose to leave it. Some advocate sticking notes on the monitor, but if someone comes back to their desk and needs to check something out on their computer they just peel off the pile and put it 'somewhere' to deal with later and they can get lost, forgotten or ignored.
This may all sound a bit over the top bit it just takes one note from a very important customer to go astray and you can appreciate the need for organisation and consistency - I'm not a control freak but sticky notes are not always the best way to do things in some environments.
AT&ROFLMAO