Key Advantage of Open Source is Not Cost Savings
cmcsonar writes "Computer Economics recently conducted a survey of visitors to its website regarding the perceived advantages in the use of open source software. Although not a scientific sample, the results are nevertheless startling."
I don't know their pricing, but I guess cost does matter as you scale up.
I don't know about others, but my main reason for using open source is that I'm free to do as I wish with it.
Copy it, distribute it, change it
When selling Open Source, I like to tout the advantage of an exit strategy. Unlike vendor tie-in, they can take their business and data elsewhere if they aren't happy or if I decide I'm too lazy to keep up with their demands.
Customers hate making technology decisions with little to no technology background. Make them feel safe by telling them they can make a bad decision and not get screwed.
Mod article +5 Insightful.
One of the biggest drains on any IT department has to be keeping track of licenses - how many people are using what (the whole "license pool" idea is a waste of otherwise useful time and resources), having to ask Bill every time you need to add a new server to a cluster, having a piece of software in a state of suspended animation because the vendor hasn't returned any of your calls... The financial cost does enter into this, but the real issue is just that you can't do what you want when you want to.
That's totally skewed out of perspective. 22% of visitors to the site (not necessarily IT decision makers) believe that FOSS has a lower cost, and this is the most important advantage.
The 44% of visitors who viewed lower dependence on vendors as the most important may also believe that FOSS is free, or they may. We don't know. We just know that for them, reduced dependence on vendors is more important than lower cost. The same can go for any other choice.
In fact, 100% of visitors may believe that FOSS costs less. But only 22% of them see it as their first priority. I don't see how they can assume that visitors who don't see cost as the key advantage must believe that FOSS isn't really free, unless they're rabid Adam Smith fans.