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Microsoft Under Attack - Part 2

bugbeak writes "Part 2 of BBC's report on Microsoft at its 'most vulnerable moment in history' is available. According to the article, there are six battles Microsoft must go through in order to stay afloat and win, ranging from 'sort out security' (#1) to 'get them young' (#3). The first part of the article series was also linked by Slashdot." From the article: "Already Microsoft is spending 30% to 35% of its research and development budget on security issues, [Gates] says. His promise: Longhorn, the next version of the Windows operating system, will make malicious software (malware) that gets onto computers without the users' knowledge 'a thing of the past'."

18 of 472 comments (clear)

  1. MS new marketing campaign. by phorest · · Score: 3, Insightful

    Obviously going after Apple's iPod world with the line "Windows powered software & devices". MS is a smart company, don't think for a moment they are "that vulnerable" They have the money to market their products and market they will.

    --
    God: When you do things right, people won't be sure you've done anything at all.
  2. The cure is worse than the disease... by phayes · · Score: 4, Insightful
    "His promise: Longhorn, the next version of the Windows operating system, will make malicious software (malware) that gets onto computers without the users' knowledge 'a thing of the past'."

    By using TCPA to lock out all non Microsoft authorized software & just coincidentally eliminate the open software threat to the Microsoft Monopoly.

    Sorry, I refuse to play along...

    --
    Democracy is a sheep and two wolves deciding what to have for lunch. Freedom is a well armed sheep contesting the issue
  3. Re:Heard this before...? by bloodredsun · · Score: 3, Insightful

    bloody formatting.....

    the next version of the Windows operating system, will make {insert current scare here}'a thing of the past'

  4. Re:Computer literacy? by blowdart · · Score: 4, Insightful
    90% of the users out there have no idea how to keep there windows updated, how to reinstall windows.

    By default the OS will keep itself updated, checking for updates and installing them, or prompting you to install them. Turning that off causes a little "You're at risk" icon to appear in the toolbar. Home users just see the updates come down and install.

    To reinstall it's put the restore CD in the drive and boot. Normally that will load up the correct 3rd party drivers as the PC manufacturer has put those into the restore process.

    Users don't need or want to know how to do these things, but if it becomes necessary it shouldn't take more than 5 keypresses.

  5. Re:The problem is internal by dmaxwell · · Score: 5, Insightful

    GETTING a young company to a position of dominance is thrilling and exciting. People get rich along the way which helps too. MAINTAINING that dominance is harder. There aren't as many chances to get rich and it is harder to climb the ladder quickly. In addition to the apathy which is an inevitable result of becoming a mature and established company, MS is now the King of several Hills. Now it is knocking them off that is thrilling and exciting.

    If MS diversified more and didn't obsess over absolutely dominating the industry, they wouldn't be such the target. As it is, they are the "Evil Empire" and the Huns and Mongols getting hungry and sharpening their swords.

  6. Re:Microsoft v. Linux by Seydlitz · · Score: 5, Insightful
    They need someone that they can sue if something goes hugely wrong and they lose everything due to an operating system glitch

    Erm - if they honestly believe they can sue Microsoft for loss of data or, indeed, anything at all, they are sorely mistaken. Have they read the EULA recently? Microsoft are NOT liable for anything that Windows does - their fault or not.

    At least with IBM & Linux you have a support framework in place - unlike Windows, where support is patchy at best.

  7. Re:The problem is internal by Golias · · Score: 5, Insightful

    Microsoft, for all its faults, is still a desirable company for most techies to work at. They pay well, their name looks very good on a resume, and they have a history of having a rather geek-friendly corporate culture.

    No, they can't talk their employees into working past sunset all weekend long like in the 90s... but then again, no company has been able to do that since the .com bubble burst and techies finally realized that looking after yourself and your family is far more important than living up to the dreams of your CEO.

    Microsoft's shitty security has been a result of a short-sighted lack of emphasis, not capacity. Now that they are making it a priority, I have no doubt that Longhorn will be a relatively secure OS.

    Whenever it arrives, that is. Meanwhile... fuck it, I'm using OS X.

    --

    Information wants to be anthropomorphized.

  8. Duh... by mattmentecky · · Score: 4, Insightful

    Explain to me, when a company (or anything for that matter) is on top (Come on people, Microsoft has a ton of cash, and a ton of marketshare in lots of areas) logically are they not the most vulnerable? I mean, they have no where to go but down. It seems every so often that reporters need a fluff piece to phone-in so they choose a company in whatever field and do an "investigative" piece to determine the company vulerable.

    It is how the market works, when you are on top people focus on your vulnerabilities in order to bring you down.

  9. Re:This is predictable by CaymanIslandCarpedie · · Score: 4, Insightful

    Market share in almost every market they are in?

    Billions in thier war-chest?

    Billions in R&D?

    HUGE network of partners and providers?

    .............

    Hey, not saying they are untouchable and couldn't fall but you really have to ask what thier advantages are???????

    --
    "reality has a well-known liberal bias" - Steven Colbert
  10. Re:The problem is internal by bananahead · · Score: 4, Insightful
    All good points. The obsession comes from Bill, he hates to lose and drives the research groups very hard. The domination push comes from Ballmer. I was at a management session several years ago where he talked about his overall goals for Microsoft (this was an internal management meeting). He waxed on about how many hours a day people used Microsoft software. Given Windows and Office, he figured it was about 6-7 hours a day that people used a Microsoft product. He went on to state that there were, therefore, 18 or so hours a day that people weren't using Microsoft software, and HE WANTED THOSE 18 HOURS!. His goal, and you gotta love the guy for it, was that people should be using Microsoft software 24 hours a day.

    The obsession and drive from Ballmer and Gates are still there, my point is that the engine that pushes the Microsoft race car forward needs a serious valve job.

    --
    A most overlooked advantage to owning a computer is if they foul up there's no law against wacking them around a bit.
  11. Re:The problem is internal by dmaxwell · · Score: 3, Insightful

    Microsoft SHOULD specificaly work on Microsoft Windows AND Microsoft Office. Make them lot a hell better (For example, at least allowing to quickly change the pointer type when I am making a presentation, instead of showing the right-click menu); that way they will be seen better.

    Those two things are the only real money makers. Everything else runs at a loss, barely breaks even, or barely makes a profit. The markets for Office and Windows are mature and can't grow very much no matter what MS does; the only real direction those two markets can go is down. No matter how much MS improves those two products, it can only maintain marketshare at best. What is worse for them is that improvements in lower priced alternatives means they have to lower prices. OOO won't go away no matter how much they lower prices. I shouldn't have to paint that picture any further.

    Furthermore, vexation at the shenanigans they use their marketshare to pull is only growing. MS is addicted to infinitely growing dominant marketshares in Office and MS and will do ANYTHING to keep that. "ANYTHING" is daily creating implacable enemies. Stories of large customers migrating from MS are even starting to get boring.

    My point is that if MS has their fingers in lots of moderately profitable pies then they don't set themselves up as "the enemy" who is in perpetual need of being knocked off. In the long run, decent profits in lot of markets is better than obscene profits in only two.

  12. Product development. by nosfucious · · Score: 4, Insightful

    Microsoft's real product development (not innovation) lately has only occurred in areas that it has been kicked in.

    Lets have a look at what's hot or not at MS:
    Exchange Server - incremental development only recently. 5.5 was the last "must have" upgrade. Domino was a major workgroup compeditor, it's still there, but not dominant. Plenty of F/OSS secure and configurable email servers about.
    SQL Server - Really moving. MySQL and Postgres at the low end, DB2 and Oracle at the high end with competing products.
    Enterprise authentication - Incremental improvents only recently. Active Directory is dominant, NDS in non-Novell shops is unheard of. Other LDAP based products are just getting a toenail hold.
    Browsers - IE dominant and stagnant. With Firefox and Opera (et al), MS is finally ramping up development of a new version.
    Office products - Office95/97 was a big improvement, but most users wouldn't use the new features in XP/2003 versions. Various FOSS office products are fast approaching "drop-in" replacements for most uses and users. Don't know where MS can go with this one.
    IIS - Apache is market leader by most measures, IIS is too tied to the underlying OS. Not much room to improve.
    File and print services. Still a lot of offices will have this as one of the most important IT function, along with financials. Samba/CUPS is a more than adequate replacement. MS's file sharing security-model hasn't improved much since the introduction of NTFS and share permissions. No notificable improvements in speed between NT4 and Server 2003 on comparable hardware.

    Issues like security and patching have improved vastly, but still have a way to go.

    Management of servers is still mainly point and click, but with improvements in 'scriptability'. Still waiting for the simplicity of configuration of an "/etc" folder with a series of .conf files for easy parsing/reading and maintenance.

    The big worry for MS is that it is and will continue to lose "mind-share". It's not cool to be working with MS products. It's products are only moving forward where a serious compeditor exists.

    The only thing propping MS up is an "out of the box", polished UI. However, it soon pisses off power users and is also too closely tied to the OS. Works fine for Aunt Ethel, and that's fine for Dell (et al)

    The lastest generation of net-admins or programmers will be equally experienced on Unix-likes or MS, unless they went to school in a MS-only brainwashing shop.

    I'd consider MS will under attack.

    --
    Q:I was listening to a CD in Grip and it sounded horrible! What's up? A:Perhaps you are listening to country music
  13. do you really want by blue_adept · · Score: 4, Insightful

    And "do you really want to have your security issues discussed by the Linux developer community on a public bulletin board," queries Alistair Baker of Microsoft UK.

    ummmm.... yes?

    --

    "Is this just useless, or is it expensive as well?"
  14. Re:The problem is internal by Master+of+Transhuman · · Score: 3, Insightful


    And that "obsession and drive" is actually why Microsoft will never change unless both Bill and Steve go down in a plane somewhere...

    And THAT is why Microsoft is going to go down...because their management CAN'T change like IBM's did - despite all the talk about "never count Bill out" which is bullshit. He's the world's richest guy - where is his motivation to change? Look at every statement out of his mouth! NOTHING has changed about the way he does business!

    --
    Richard Steven Hack - This sig is TOO GODDAMN SHORT TO DO ANYTHING USEFUL WITH! MORONS!
  15. What about leadership? by astrashe · · Score: 3, Insightful

    First of all, Microsoft has a mountain of money, and that will keep them safe for a long time.

    But there are people making decisions at the top, and I think those decisions have been flawed.

    It's analagous to Intel, where they decided that 64 bits wasn't important for consumers, and that compatibility with x86 wasn't important. Intel is huge, and that's not going to come close to killing them, but it did give AMD a few openings.

    There are tough decisions that would have been jarring, culturally, on the Windows platform that Microsoft has shied away from. They should be pushing harder to get people not to run software with administrator privs, even though doing so would cause a lot of old software to break.

    ActiveX is a security nightmare. Bagging it would cause a lot of pain and suffering in the short term, but keeping it is going to cost a lot more over the long run.

    I think the main strength of open source software is that no one can make those sorts of decisions and force them on people. If you dig in on a bad decision, someone will fork the project.

    I don't think that gates has had the guts to make the tough decisions since he's been the chief software architect. I know he's a genius, and he's obviously a lot smarter than I am. But I just don't see his record over the past couple of years as being that strong.

    The main problem that Microsoft has now is that the bottom half of their user base (the proportion is just a guess) can't admin windows competently enough to keep the machines running reliably on the internet. Geeks can do it. My windows machines run fine, and have since the second version of windows 98. But an awful lot of people just can't pull it off -- they're bogged down in the muck, because admining their home windows boxes is too hard.

    Microsoft is spending a fortune to patch bugs one at a time, but they're not addressing the fundamental architectural problems that make the bugs so damaging.

    Compare that to what Jobs did with OS X. People were howling for years while they waited for it to come out. He was willing to piss off everyone by breaking compatibility with the old system. He took the long view, and he took his lumps up front to get things lined up for the future properly.

    That's exactly what Gates doesn't have the guts to do. It's weak technical leadership.

  16. Why Microsoft is Invulnerable by starseeker · · Score: 5, Insightful

    Microsoft will not be "defeated" in the sense of vanishing from the field as a software company. Ever. They have achieved what is probably the most pervasive and addictive vendor lock-in situation in all of human history. An incredible amount of the information critical to maintaining our society at its current level is stored on, written for, and run by Windows computers.

    Remember, users will now INSIST on Windows, because they want it/know it/are used to it. This is even better than making it a legal requirement to use Windows or threatening people (by whatever means) to use Windows or else. A vast number of addicts (the situation is surprisingly analogous) to Windows will DEMAND it in spite of anything else, becasue for them it makes life easier.

    What might happen is Microsoft will lower their prices and improve their quality to prevent the beginnings of a migration to another product - if they make their customers unhappy (i.e. take away what they're plugged in to) something might happen. But Microsoft will never do this. Their tendancy towards not changing anything is actually a bonus for most people, who want to learn a computer once and never have it do anything unexpected for the rest of their lives. (Please note that although I find this frustrating, it is neither surprising or blameworthy - I don't want to relearn how to drive or perform basic car maintainance every few years.) Competition does not produce products like that, since change is integral to competition. And if by some chance real innovation becomes a requirement, Microsoft may in fact be able to achieve this. We don't know - they haven't had to try. But Microsoft R&D has some good people, and it may be that if Microsoft's survival suddenly depends on an innovate product rather than an essentially-unchanging-but-incrementally-improving one they will be able to do it.

    Microsoft is here to stay, in all cases where users choose stability/familiarity over performance. There are, of course, areas of society where the choice will go the other way, where people are willing to put in the extra time and effort to learn something out of the ordinary. But those will always be the exceptions, and they will only serve as a minor annoyance for Microsoft. Linux only gets so much press because of the novelty of it's pricetag and philosophy. There is no such thing as an "up and coming" Microsoft competitor. Apple produces an infinitely better product, and their market share is fairly fixed. Linux is decimating commercial Unix, but Unix users are both more familiar with the basic principles of the system and (of sheer necessity) more adaptable.

    Linux will have successes - it will displace Windows in some cases, maybe even a lot of them. But most of the market share is businesses, and businesses will avoid risks that are not integral to their core business if they can. Microsoft is The Standard (de facto) and that fact is unlikely to change for the forseeable future.

    --
    "I object to doing things that computers can do." -- Olin Shivers, lispers.org
  17. Re:Nothing for you to see here. Please move along. by toddbu · · Score: 5, Insightful
    But maybe not for the reason that you think. I hear a lot of comments about how bad Microsoft software is, or how expensive it is, or how many security flaws it has. But if you read the article carefully, it's the concept of "convergence" that's really at the heart of Microsoft's problems.

    Convergence isn't new to Microsoft at all. It's how they've conducted business all along. The reason that Microsoft has succeeded all these years is that they brought something to that marketplace that it really wanted - ease of use. Everything was integrated together in one clean way. Windows was "great", but what really made Microsoft great was OLE and COM and XML. Hook stuff together and make it work and people will pay big bucks. You may not agree, but the marketplace doesn't want to have to think about which UI they want to install or whether it will work with every application. Most people just want stuff to work. (Yeah, I know, this is /. and that we love to build things, but let's face it, we're not "the norm".)

    So what's the future of integration? Well, I'd say that unlike Microsoft's vision of throwing everything into one box, we're going to see a pattern of "divergence" away from all-in-one devices. The pattern of convergence has been seen before, like the all-in-one VCR/TV or all-in-one entertainment centers, that have had limited success. If my Windows Media Center PC dies, do I really want to lose my ability to surf the web, play games, pay my bills, and do my homework all at the same time?

    What Microsoft is missing is that the integration point isn't in a single box, but in a single network. Bill has already admitted to missing the Internet in 1995, and that's because in his world we bring everything to one place and control it there. But the reality of the situation is that different devices serve different functions for a reason. Sure I can build a PC that does everything, but is that what I really want? Or do I just want to have my different devices talk to each other (and my friend's devices) and share information? Not that I necessarily want to live in the Java world where my toaster tells my fridge that it's toasting the last slice of bread and to order more, but it sure would be nice if I could do something as simple as have my phone exchange contact information with my PC on my desk without having to dock it. That's a far cry from the Microsoft world where I hold my PC to my head to make a phone call because I have to store all my data in one place. At least then I can get more than 30 minutes of talk time on my phone because the CPU isn't sucking up power yet adding no value to the call in progress.

    --
    If you don't want crime to pay, let the government run it.
  18. Re:The problem is internal by jafac · · Score: 4, Insightful

    Mister Balmer:
    I will HAPPILY use Microsoft Software 24 hours a day if you meet these following requirements:

    1. Protect my privacy.
    2. Protect my systems security.
    3. Open your damn source-code, so I can be assured that you have done your due-dilligence for #1 and #2 and that I can be assured that the software will move forward after I incur the considerable expense of adopting it, that I can trust that the software won't be discontinued or abandoned, or taken in an unpalatable architectural direction.
    4. Open your damn internal Development and Test Procedures to independent audit (ie, become ISO-9001 certified) - so I can be assured that you have done your due-dilligence for #1 and #2.
    5. Don't charge me an arm and a leg. (I'm willing to PAY for excellence. I'm not willing to pay for mediocrity, with an "excellence" sticker slapped on, while you tell me with a straigh face "trust me, it's excellent!" - all while the world's computer systems crash and burn around us from vulnerabilities and flaws). If it's mediocre software, I will pay mediocre (free/beer) prices.
    6. I own my data. Let me do whatever the hell I want to with my data. (ie. open your file-formats, and stop trying to ram DRM down my throat).
    7. Stop buying and trashing other independent software vendors through predatory practices. If you satisfy 1-6, above, I still can't trust that a monopoly with no real competition, has any incentive to continue to do so.

    If you do that, I'll happily use Microsoft Software 24 hours a day, and I'll even pay to purchase (not rent) it.

    --

    These are my friends, See how they glisten. See this one shine, how he smiles in the light.