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Consumers Union Wants You to Share Your Story

Posted by ryuzaki0 on from the tell-it-like-it-is dept.

dcgirl20006 writes "Consumers Union, publisher of Consumer Reports launched a new site to help consumers across the country who are dealing with phone bills, cell phone contracts, cable packages and Internet scams. Consumers experiencing problems are not alone. The site is searchable and consumers can find one that most closely matches the situation in which they are in. We don't have all the answers to every problem consumers may face, but some consumers have shared solutions and suggestions."

2 of 174 comments (clear)

  1. Re:If it's so new... by rootofevil · · Score: 3, Insightful

    being that the site is slashdotted, i cant RTFS.

    however id surmise that complaints would date to 2004 because things sometimes happen in the past. just a guess though.

    --
    turn up the jukebox and tell me a lie
  2. Eh.... by SeaFox · · Score: 3, Insightful

    Not much to this site. Mostly a great place to bitch and make businesses look bad. One thing I do notice is there is no way to reply to a story, which is awfully convienent because leafing through what's posted I realize lots of the stories are:

    * People who didn't read the fine print on contractual agreements.

    * Customer's who don't understand economics of scale (i.e. one person having troubles with cell phone reception in a given area of town does not justify the cost to put in a new tower for the company).

    * People who are blaming the wrong person
    (i.e. a la carte cable)

    Don't blame Comcast because you can't buy channels one at a time. Comcast can't buy their stations from Viacom, ect like that, that is why they don't offer it to you. If you hate this arrangement, talk to TimeWarner (Entertainmant) or NBC Universal, not Comcast.