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"Get the Facts" Campaign Working

brontus3927 writes "According to a Reseller Advocate Magazine write-up, Microsoft seems to be winning its war against Linux. Info-Tech Research Group recently ran a survey that is now being used on Microsoft's Get The Facts campaign. In it were some surprising results. 'After polling 1,400 IT managers and CIOs in SMB corporations, his group found that 48% were not interested in Linux, 15% were not sure about Linux, and only 10% plan to evaluate Linux." Despite this, two-thirds of all webservers run Linux. The disparity in these numbers comes from the fact that most smaller companies' websites are hosted by service providers running Linux servers even if the company itself isn't."

17 of 499 comments (clear)

  1. Slowing adoption by panxerox · · Score: 5, Interesting

    Its not like MS can win a fud war against a free / quality product, this they showed Netscape. MS can slow Linux adoption but this by itself wont stop it, but if they combine a campain to slow linux combined with patent blanketing and file format lockin they may be able to marginalize linux.

    --
    "It's so convenient to have a system where everyone is a criminal" - A. Hitler
    1. Re:Slowing adoption by dougmc · · Score: 5, Insightful
      There has been so many changes with Windows products over the past ten years, that each iteration, while built upon the last, is sufficiently different from the previous release so as to make it virtually impossible to use the exact same skill set from one revision of the OS to another.
      What are you talking about? I may be a pretty serious *nix advocate, but even I know anti-Microsoft FUD when I see it ... and this is it.

      Sure, NT 3.5, 4.0, 2000, XP, 2003 are all different, and so the skills needed to administer and use each is slightly different. Which means that your statement of `exact same skill set' is technically accurate, though extremely misleading.

      In reality, people install NT 3.5, then upgraded to NT 4.0, and updated their skill sets somewhat to add any needed NT 4.0 knowledge. Then Windows 2000 comes out, they upgrade, and upgrade their skill sets. The incremental knowledge upgrades are relatively minor. And while somebody who knew everything there was to know about NT 3.5 would be somewhat lost with Windows 2003, he'd pick it up quickly enough. (And while I'm mostly a *nix guy, I know enough about Windows here to know what I'm talking about, even going back to NT 3.5 and even earlier.)

      The same is true with Linux, or any other OS. If somebody who was familiar with Redhat 1.0 suddenly was confronted with Fedora Core 3, they'd be lost ... for a little while. Then they'd be OK as things started falling into place. (And remember, NT 3.5 came out slightly before Redhat 1.0 (both in 1994.))

    2. Re:Slowing adoption by NtroP · · Score: 5, Interesting

      It's not a choice of which one is 'better' (for one of any number of reasons) but which one works best for us.

      My parents had 2 windows PC's. They were constantly infected with viruses, pop-ups and other problems that caused my father, in particular, a lot of data loss. Every couple of months they'd take it in to the local repair shop. There, they would either re-install the OS (blowing away any data my dad forgot to back up) or occasionally sell my dad an "upgraded component" like more RAM, faster CPU, etc. "to help with the speed problems".

      For years I tried to get my parents to buy a Mac. 90% of what they do is platform agnostic and they aren't gamers. For years my dad kept saying, "yeah, macs might be pretty good - I've heard good things about them, but this works better for me". WTF? How is it working better for you, dad? What you mean is that you are familiar with it. You fear change. The thought of a little pain for a world of gain frightens you, and besides, you have all this money and time invested in your current equipment. Which, by the way, you've paid for 10 times over in repair/upgrade fees, lost productivity, and heartache.

      Two years ago I bit the bullet and paid for a G4 iBook out of my own pocket. I configured everything for what I knew they would need including VPC for the one PC-only, gotta-have app my dad uses. I gave it to them to as a gift, spent a few hours with them walking them through the differences to make sure they could do some basic troubleshooting, etc. and sent them on their way. About 6 months later I got a call from my dad saying he was having problems. I thought "crap! this wasn't supposed to happen". It turned out that his virtual PC image had gotten infected with malware (I told him not to surf from within VPC!) and it was "having the same problems his other computers were".

      Phew! Fortunately, I had made a backup image of his VPC drive and had configured all his PC apps to use shared space (on the mac volume for saving data). I old him to drag the bad image to the trash, go to the "backups" folder and Option-drag the Windows2K file back into the VPC Folder. He was impressed. Now he does all his "critical windows stuff" on his mac. I've almost even got him convinced to install Linux (either Xandros or Kubuntu) on his PC's.

      How does this relate to the Parent Poster? All my dad knew, all he'd invested in financially, time-wise, pain-wise, was Windows. And he said "It works better for me". What is that supposed to mean? Better than what? Does my daughter's Daewoo Nubira work better than my Mercedes? Just how would you have to define "better" to make it fit. She's never even driven my Mercedes. Does her car work for her? Yes. Does that mean that, if I were to give her my car, and let her get a chance to get used to it that it wouldn't in the long term work better for her? What are the chances that 10 years down the road she'd be still driving the Nubira? How about the Mercedes (well, assuming I gave it to her :-)?

      At work we still have several servers running RH 6.2 on old, but high-quality hardware. I keep them patched, almost never have to re-boot them (except for the occasional kernel patch), keep the firewalls tuned, and forget them. BTW, they were my first Linux boxes, coming from an all-Windows background. It was a steep learning curve (especially back then, before the simple, graphical installation we have now. But I made the choice to take the risk and it has paid off in spades. 75% of our critical infrastructure has been migrated away from windows. We still use windows where it makes sense. We still have an Active Directory Domain which we will be upgrading to Win2K3 this summer. But, we are beginning to implement OpenLDAP and plan on letting that slowly take over the AD duties wherever we can. We are rolling out OpenOffice/NeoOffice and FireFox on all new computers by default.

      I can say which OS's in which

      --
      "terrorism" and "pedophilia" are the root passwords to the Constitution
  2. I'm offended by jlebrech · · Score: 5, Funny

    GNU/linux that is thanks you very much.

  3. Err... by cperciva · · Score: 5, Informative

    Despite this, two-thirds of all webservers run Linux.

    No. Two-thirds of all publicly visible web servers found by netcraft run Apache, but this includes many other operating systems.

  4. One single positive thing.. by Chicane-UK · · Score: 5, Interesting

    Microsoft seems to be continuing its efforts to rubbish Linux and the Open Source movement, but i've noticed one positive thing to come out of this.

    It seems the IT journalists are no longer taking what Microsoft says as gospel.. you read any Microsoft vs Linux type article or report and you'll see that the press regularly question Microsofts reasonings behind its attacks on Linux. In fact, apart from the handful of sites that seem to be permanently pro Microsoft, the majority seem sceptical about Microsoft! The BBC especially does a superb job on giving fair balance in its reports.

    Clearly Linux is beginning to get a major foothold, and I still genuinely feel Microsoft is worried and getting more so every day.

    --
    "Hey! Unless this is a nude love-in, get the hell off my property!!"
    1. Re:One single positive thing.. by basil+montreal · · Score: 5, Interesting

      I sell servers to the SMB space and I have always mentioned Linux as an option, but I have less than 2% of my server sales being bundled with Linux. I always get the same answer: people in the SMB space think of Linux as more of a enterprise tool. It is complicated to learn, and windows comes in a nice shiny box that they've been buying for years. It's a hard paradigm to break as a vendor... especially when MS products generate so much revenue.

  5. OR, "CREATE" the facts? by yagu · · Score: 5, Insightful

    Unfortunately Microsoft may be winning the war. And more scary in my opinion is Microsoft has shifted to more subtle means. What could be less intimidating than a web site dedicated to gently walking managers through the maze of technical issues ostensibly improving their (the managers) effectiveness?

    For me, all I need to do to consider which platform costs less to manage is look back over the span of my career... I've managed Windows and Unix systems for over twenty years (which means I've managed Windows systems for "x" years -- you pick when you first think that might be -- I know it hasn't been twenty years). And when I weigh how much I invest to keep systems running, Unix (linux included) always wins, easily.

    Of course, I found it unusual for management to ask me or any of my technical peers for recommendations, they typically get/got most of their advice gladhanding on the golf course, or from nice glossy brochures, and now, from slick benevolent web sites.

    Microsoft is one of the best at PR, and their "Get the Facts" campaign may be one of their most impressive successes (oh that Microsoft would be so successful developing and creating safe and secure software). But, Microsoft knows perception is 90% of reality. What they say only has to feel true and assuage the fears of managers justifying manager's choices to stay with Microsoft. Unfortunately it has become a Nobody ever got fired for choosing Microsoft world (remember when it was IBM?), and with Microsoft's huge lead and head start in controlling the marketplace I don't see this changing any time soon.

    What bugs me is when it bleeds into my area (I prefer doing my work in the Unix world...). For example, the time our team got a new member -- a new sysadmin who previously had been working and support Windows machines at our company. Our main server was a workhorse Sun Server and I had with reverence watched it chug away doing good work with an up time that had finally exceeded 550 days (not a huge record in the Unix world, but it was fun to see it go...). The Monday of week two of our new admin I was dismayed to see that our trusty Sun server now only had an uptime of less than two days. Sigh. Wasn't sure why, but reboots/crashes happen. Before I could do any more checking, "Bob" (not his real name) dropped by positively beaming and let me know he had noticed that luna (the server) had not been rebooted for a long time so over the weekend he had rebooted it for us! Universes collide! Sigh, again.

    I'd love to see good technology prevail -- unfortunately today the combination of effective PR and FUD campaigns combined with Microsoft's products turns out to be good cough enough.

  6. Slashdot a handy tool for FUD group? by lheal · · Score: 5, Informative

    This same group came out with the story '"Mid-Sized Companies Not Interested in Linux - Microsoft Still Dominates, Study Says" - April 5, 2005'.

    It looks like the same "study".

    Thanks, Slashdot, for giving the lame "study" more legs and contributing to Linux FUD.

    --
    Raise your children as if you were teaching them to raise your grandchildren, because you are.
  7. Makes you wonder... by TuringTest · · Score: 5, Insightful

    what are the percentages of IT managers and CIO who were not interested in Linux, were not sure about Linux, and planned to evaluate Linux before the Get the Facts campaign started?

    --
    Singularity: a belief in the "God" idea with the "demiurge" relation inverted.
  8. The Survey doesn't show how good MS's campaign is by Drachasor · · Score: 5, Insightful

    That survey only shows what people are thinking of Linux now. Suppose that before the campaign, only 5% were thinking of using linux and 90% were dead-set against it? Then the campaign would be backfiring. Without any data points on what people thought before, or what a control group of people who haven't been exposed to the campaign think, we can't tell how effective or inneffective "Get the Facts" has been. -Drachasor

  9. Apache != Linux by Anonymous Coward · · Score: 5, Insightful

    Those Apache servers are not all Linux. A lot of Apache servers are BSD or other *IX systems. A few are even Windows boxes. There's probably a MachTen box or two in the mix.

    I think Linux is the cat's pajamas, the bee's knees; it does not need to steal credit from BSD and other projects in order to deserve praise.

  10. GNU/Linux get the facts by btk667 · · Score: 5, Interesting

    When will we have a linux version of get the facts?
    We should compile a list of reason why GNU/linux is better or why it's TCO is lower.

    There are reasons why UNIX/Linux is better and there are also some arguments why "Windows" or closed source are good in some case.

    I haven't seen a objective debate about this.

  11. Re:No discrepency by toddbu · · Score: 5, Insightful
    I don't necessarily agree with this statement, but let's say that I do. The assumption here is that CIOs actually control technology in their companies. While they make day-to-day strategic decisions, they really don't have much control over the long-term direction that their company's technology takes. This is driven primarily by end users and the technologists who serve them. Hogwash you say? Well how about a little history lesson.

    Back when I was a youngster, IBM held dominance in the marketplace. Every CIO (they didn't call themselves that back then) that had a data center ran IBM. They seemed unbeatable. But then the PC came along and beat the pants off the old mainframe systems. This happened because users were demanding more capability than your average mainframe could deliver. It wasn't a matter of computing capacity, but rather the MIS department's ability to deliver applications in a timely manner. I worked on a project where we dumped a $50,000 app that we had written with a much more capable system on a PC built on Excel. Our customer (in this case another group in our organization) was very happy and we saved ourselves a lot of cash in the process. This new way of thinking wasn't driven by the CIO, but rather by the technologists who knew how to put this stuff together. It was collaborative and creative.

    Fast forward to today. Corporations don't really drive the marketplace. Sure they have influence, but to think that by taking care of a very limited group of CIOs that somehow you're going to dominate the marketplace is a ridiculous idea. There are literally millions of small businesses that drive the economy and they don't consult their CIO when making a buying decision. They'll usually talk to another small business owner or their geeky nephew or some other "lowly" technologist. The CIO is nowhere to be seen.

    Personally I don't know why Microsoft or any other company chases after large corporations like they do, other than that they're a large corporation themselves and know how to service that marketplace. Sure Microsoft has made billions on this market, but the question is whether or not it's sustainable. Once things become commodities (as software is fast becoming), large customers become very price conscious and beat you up for the last $. So unless they're a prestige account or you get some economy of scale, they're pretty much useless from a profit perspective. You're much better off servicing small to medium sized customers who either don't have the leverage or aren't as price sensitive.

    If I'm looking to the real future of computing, I'd rather know what a bunch of geeks in high school think about technology than some random group of CIOs. They'll have the greatest degree of influence over it in the long haul.

    --
    If you don't want crime to pay, let the government run it.
  12. Check those numbers one more time. by khasim · · Score: 5, Insightful
    From TFA:

    48% are not interested in Linux.
    52% are somewhat interested in Linux.

    15% are not sure about Linux.

    Which leaves 37% who have deployed Linux or are testing Linux for deployment.

    The company I work for sounds similar to your's. We have LOTS of server apps that will only run on Windows. Except we have more servers.
    Switching now would be insane.
    Possibly. But "now" isn't "tomorrow".

    The key issue is whether you're talking about an EXISTING installation or a NEW installation.

    Because you have an existing installation, your company has already spent the money to evaluate and deploy that system.

    But, at some time in the future, there will be an upgrade. And you will have to spend more money on your system.

    There are 3 items to consider when evaluating a system.

    #1. Total Cost of Ownership (TCO) - how much does it cost to run this system day after day.

    #2. Return on Investment (ROI) - How much revenue with this system allow us to generate?

    #3. Migration cost - How much will it cost to deploy this system.

    Now, even though Linux may have a far lower TCO and a far higher ROI, the migration cost can be too high to make a business case for it.

    But when it is time to pay for the next upgrade, the migration costs need to be compared. So if it would cost $1 million to migrate today, but it would take the company 10 years to make that money back, no one would migrate.

    But then you have to pay $500,000 for the next upgrade. Suddenly, the Linux system doesn't look so bad. Particularly if you're looking at ANOTHER upgrade within the next 5 years.

    So you (being the pro-active guy you are) get in touch with the people working on the Linux systems. You have the time and they have the incentive. Can they cut the migration costs to $250,000 within the next 5 years (estimated time to your next upgrade)?

    After all, it's just 0's and 1's.

    If they can do that, then the next upgrade will cost MORE than the migration.

    It's called a "migration plan". Only idiots or people with an agenda try to migrate ALL of their systems at once.

    Start by learning Linux and seeing where it can be deployed, reasonably, in your existing network. We're running it for DNS/DHCP/backup/webpages/etc. I also have it protecting an old GroupWise system. I'm also trying to establish OpenLDAP as our standard directory service.

    The longer you wait to start, the more proprietary infra-structure you'll have to migrate.

    Your IT department needs a plan. Otherwise, you'll be driven by the vendors. And the vendors are only interested in getting more of your money into their pockets.

    And "staying with Microsoft" is not a plan.
  13. Sun still hot by vegaspctech · · Score: 5, Funny

    In unrelated news, a recent survey of scientists reveals that most believe that the sun is still pretty darned hot. "You wouldn't want that puppy in your pants" said one source who wished not to be identified. Moon worshipers worldwide were quick to point out that the sun survey was commissioned by sun worshipers. One source, who wished not to be identified, said "Sure the sun makes a pretty good sun, but it would make a lousy moon, but those sun fanboys fail to point that out." Both sides of this hot debate agreed that you needn't fresh or original content to get a bunch of page hits, you can simply rehash something on slashdot.

    --

    Making the world a better place, one psychotic episode at a time.

  14. Well, I got some facts by argoff · · Score: 5, Interesting

    First fact, I make heavy use of Linux and open source and my skills are way way more in demand than my MS counterparts. And that reflects in my pay, and the fact that people are always coming to me for solutions.

    Second Fact, I can often provide all the IT infrastructure my company needs without even requesting a PO. In fact, while ohter people get haggled every time they make a purchase, I rarely even get questioned - which I think is because I do way more with way less then my counterparts do.

    Third fact, I really have few worries about an unwelcome visit from the BSA, and I don't mean boy scounts of america.

    Frouth fact, I rarely need to deal with all the license headaches, and the annual renew crap and forced upgrades that my counterparts do. In fact, upgrades and improvements are not a chore, and I am not terrorized that every upgrade will break everything.

    Fith fact, I get the pleasure of doing more RnD, because I don't need financial approval from a bean counter everytime I do something.

    Sixth fact, I rarely pay extra for things like compilers, office productivity stuff, graphics programs, and visus scanning is't even a worry accept for scanning linux SMB servers for others.

    Seventh fact, things like paravirtualisation, parallel clusters, email, databases, dns, web servers, and remore access to programs come standard in Linux.

    Eight fact, I can literally rip a Linux box out of one x86 box and place it in another and run kudzu and it recovers ausomely. Have you ever tried this with Microsoft?

    Ninth fact, those are all red herrings. What makes Linux vavuable is that it's not about technology, but freedom. People who talk about business and not freedom are cowards and ingrates to the culture and attitudes that made them successfull to begin with and over the long term they will certainly get what they deserve.