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Over Half a Million Bank Accounts Breached

Gone Phishing writes "CNN is reporting that about 676,000 bank accounts in at least four banks (Bank of America, Wachovia, Commerce Bancorp, and PNC Financial Services) have had personal information "illegally sold". Over 60,000 customers have been notified so far."

27 of 450 comments (clear)

  1. US data protection act? by Colin+Smith · · Score: 4, Informative

    Isn't there a US equivalent of the Data Protection Act?

    http://www.opsi.gov.uk/acts/acts1998/19980029.htmh ttp://www.opsi.gov.uk/acts/acts1998/19980029.htm

    A few holes, especially principle eight, but overall it does what it's supposed to.

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    1. Re:US data protection act? by neverkevin · · Score: 3, Informative

      I don't know if the US government has any specific policies reguarding PPI and financial data, but the HHS has HIPAA http://www.hhs.gov/ocr/hipaa/ for personal medical data. The state of California has SB1386 to protect Californians personal financial data. However, neither go far enough and I am supprised more incidents are not made public. I suspect there are many more security breaches that companies are quiet.

    2. Re:US data protection act? by reallocate · · Score: 2, Informative

      I don't know, but this could just as easily happened in the UK. Bank employees knowingly sold the data. The staff at your local Barclays could do the same thing, too.

      Two points to remember: 1. No law (and there are laws against this in the U.S.) will prevent crime if the criminal believes he can get away with it; 2. The only techbical aspect of this crime is the way the data were stored. The same crime could have occured in 1905, except the info would have been passed in ledger books.

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    3. Re:US data protection act? by arkanes · · Score: 3, Informative
      This is not true. In fact, it is the opposite of true. Mere aggregation of data (like phone books, famously) are *not* copywritable. There is some wiggle room, especially if you have good lawyers - again famously, the annotations and numbers added by Lexis to court rulings are considered copyrightable, thus giving them a defacto control over large chunks of legal documents.

      Because databases are not protected, many large personal-information companies have been pressuring Congress to pass special protection laws for them, but so far none have passed.

    4. Re:US data protection act? by Anonymous Coward · · Score: 1, Informative

      It is not illegal to trade data but it is very restricted. European countries have extensive measures in contracts with American companies about how and where data is handled.

  2. Old Story..... by Anonymous Coward · · Score: 1, Informative

    I read about this a month ago, in a letter from Bank of America.

    No, realy...

    1. Re:Old Story..... by Anonymous Coward · · Score: 1, Informative

      No, see this is a seperate incident. It happened AGAIN.

  3. after reading article by tofucubes · · Score: 4, Informative
    according to the article at least 108000 customers were notified that's about a fifth

    Bank of America (up $0.10 to $46.67, Research), the nation's No. 2 bank, has notified 60,000 customers of the problem. Wachovia (Research) has notified 48,000 customers.

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  4. Be thankful. by jd · · Score: 4, Informative
    It is only very recently that States - like California - require the publishing (even to victims) of this kind of information. Had this happened even a few years back, we'd be none the wiser until we'd all been ripped, and even then the banks would likely claim innocence.


    (Those from the UK may recall the curious scandal of "Phantom Withdrawls" from ATM machines, where mysterious, large withdrawls were taking place, even though nobody was apparently present to make those withdrawls. It was unimaginably difficult to prove the vitim was a victim, and even then it was next to impossible to get the bank to repay the money.)

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  5. check your accounts by lambent · · Score: 4, Informative

    /me scans article ... wachovia, pennsylvania ... shit.

    Wachovia says that they sent out letters to everyone they know to be affected. My mail service is spotty at times, so I gave them a call. 1-800-WACHOVIA (1-800-922-4684). Just keep pressing 0 till you get an operator. Their customer service workers were able to tell me over the phone if my account was compromised. It's not. w00t! Took them about five minutes, but I think everyone should double check.

  6. For Banks, we do by TykeClone · · Score: 3, Informative
    It's called the Gramm-Leach-Bliley act.

    It has two purposes - the first purpose is to have financial institutions adopt measures to protect consumer data. The second purpose is to add a great deal of paperwork and extra compliance steps that bank staff must accomplish without adding any extra safety to the information.

    I believe that in health care, HIPPA or HIPAA (which ever one it was!) accomplished much the same thing.

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    1. Re:For Banks, we do by Anonymous Coward · · Score: 1, Informative

      I believe that in health care, HIPPA or HIPAA (which ever one it was!) accomplished much the same thing.

      Yes, in health care, HIPAA accomplished much the same thing, but without TOO much of the bizarre red tape that usually goes into such laws. For instance, insurance claim processes have been standardized now. As a side effect, doctors and hospitals needed to spend money to upgrade their systems and establish contracts with clearinghouses that enabled them to file claims electronically, unless they were "small enough".

      In HIPAA's case there was at least a tradeoff made: expense of replacing outdated systems with the benefit of faster payment and less "lost" mail.

  7. Re:The bigger they are... by crow · · Score: 2, Informative

    In Massachusetts, there are essentially two ATM networks, and you pay a fee if you use the wrong one.

    There's the Bank Boston/Fleet/Bank of America network, and there's the SUM network that almost everyone else has joined.

    In my case, my credit union doesn't charge fees for much of anything, and I can avoid ATM fees by avoiding the Bank of America ATMs.

  8. The DPA requires a proactive approach by Colin+Smith · · Score: 2, Informative

    Companies are required to put "technical and organisational measures" in place to protect data.

    If you can read legalese. The principles:
    http://www.opsi.gov.uk/acts/acts1998/80029--l.htm# sch1ptI

    Course, I'm not entirely sure how big the teeth are.

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  9. Re:Just called BofA.... by CarrionBird · · Score: 2, Informative

    Lol, I can corroborate that BofA is feeding you a load of crap. These types don't admit anything they don't ABSOLUTELY have too.

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  10. Re:What about the agencies? Will they face charges by 4Runner · · Score: 3, Informative

    Feds said that was part of Phase 2.

    "Lomia said the law firms that allegedly sought Lembo's services are part of "phase two" of the investigation."

  11. A simple solution by Anita+Coney · · Score: 3, Informative

    Some states allow citizens to block use of their credit report. Thus, even if someone steals your SSN, your birth certificate, and your drivers license, they're unable to obtain any new credit in your name, because no one is going to give credit without first getting a credit report.

    Sure, it doesn't solve all problems with ID theft, but it certainly helps.

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    If someone says he and his monkey have nothing to hide, they almost certainly do.
  12. It's not perfect, it can be made more difficult. by khasim · · Score: 4, Informative
    If you RTFA, you'll see that this was an inside job done by corrupt upper-level employees.
    Yep.
    Setting aside security-Utopia for a second, at some point you have to trust your own employees, especially "upper level" ones.
    Nope. It shouldn't be that hard to have every employee's access to every account logged.

    Then, you have those logs checked by another person, not at that location. Was there a legitimate reason for the access (withdrawl/deposit)? Was that access initiated by the customer?

    The people monitoring the logs will not have access to the personal information of the accounts.

    Now, if the logs are checked on a random basis (Joe is NOT the only person who checks all of Seattle's logs) then that activity is much easier to spot.
    When that trust turns out to be misplaced, there's not a lot one can do to prevent malfeasance.
    The key is to build a system where individuals are NOT allowed unchecked access to personal information.

    The reason we don't have systems like that is because there isn't any financial incentive to implement them.

    The US does NOT have the same privacy laws that other countries have so this kind of activity is MUCH easier to get away with.
  13. Re:Makes you wonder by gcatullus · · Score: 3, Informative

    One of teh biggest reasons is that these large national banks have become large national banks by buying up the smaller ones. An account that I opened about 20 years ago, has gone through 4 banks. I have never had to change account numbers or anything and I think many people just don't liek change, so they stick with what they have.

  14. Re:Stolen Account Information and Dupes by Anonymous Coward · · Score: 2, Informative

    Since both a former employer of mine (SAIC), and a store that I made purchases at (DSW) have had recent losses of data, I am maintaining a fraud alert on my records at the credit bureaus. You can do this for free simply by calling any of the "big three" (Equifax, Experian or Trans Union) and requesting it. You only need to contact one of them, as the alert information will be forwarded to the other two. (It only lasts for 90 days, so you'll have to renew if you want it to continue.)

  15. Re:Makes you wonder by Thurn+und+Taxis · · Score: 2, Informative

    I don't know about the rest of the country, but up in Boston I imagine it often happened something like this:

    1. Sign up for an account at Arlington Trust Co., a local bank (1987);
    2. Arlington Trust Co. merges with Shawmut (1988);
    3. Shawmut merges with Fleet (1995);
    4. Fleet merges with BankBoston (itself the result of serial mergers) to become FleetBoston (1999);
    5. FleetBoston merges with Bank of America (2004).

    In other words, these are the world's largest banks because of a series of mergers and absorptions of the world's smaller banks. And once people have their money in a particular bank, it's not always convenient to move it somewhere else. I personally have my money in a small local bank, but if they merged with a larger bank it'd take a pretty serious degradation of quality to get me to switch.

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  16. Re:This could get ugly by ignorant_coward · · Score: 2, Informative


    A while back banks like Wachovia tried to tighten down on their customers charging fees for seeing tellers, fees for ATM transactions, fees for deposits, fees for various forms, fees for breathing, etc. That didn't last long, so customers must have voted with their wallets. I know I rejoiced at being able to join credit unions at the time, because at least they don't treat their customers like an illness.

    (off topic: what do blind slashdotters think of these new "confirm you're not a script" thingies?)

  17. If your bank notified you, would you notice? by DunbarTheInept · · Score: 2, Informative

    Allegedly the affected customers have been notified by their banks. This leads to a question I have - with phishing being so common, when anyone receieves an e-mail from their bank, do they believe it's really from their bank anymore? Especially when it says it's about an alleged comprimise of their account?

    One of the wost things about spammers is that they generate a "boy who cried wolf" problem for people sending legitimate e-mails.

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  18. Did they promise unbreachable security? by glrotate · · Score: 2, Informative

    No, nor did they promise the bank president wouldn't take all of my money to buy coke, hookers, and a ticket to Fiji.

    In the law there are such things as due dilligence, and negligence. Some of these organizations need to get hit with a massive lawsuit in order for the message to be sent loud and clear.

  19. Re:Stolen Account Information and Dupes by superpulpsicle · · Score: 2, Informative

    Actual Bank Transcript... no joke.

    Operator: Hi, your account has been on the fraud list and one of the transaction is under investigation.

    Customer: What do you mean?

    Operator: There has been a debit of $15000 in a transaction last night.

    Customer: Have I been robbed?

    Operator: Sort of. Because you did not purchase our Anti-Fraud plan, we will be working in recovering the stolen amount. But you will see a permanent debit of $60.

    Customer: So I gain $15000 back, but lose $60?

    Operator: yes

    Customer: Great!

  20. Re:Stolen Account Information and Dupes by ColaMan · · Score: 2, Informative
    What's keeping someone who knows you well from getting a credit card under your name?

    I don't know about you, but in australia, it's called "100 points of ID"

    From some random .au website:

    Please note that your current licence/registration issued by this Office is not sufficient as proof of your identity. You will still need to produce documents that add up to 100 points or more.

    Group A Each document is worth 70 points

    * A fully certified birth certificate (or copy certified by a Justice of the Peace)
    * A current passport
    * An Australian citizenship certificate.

    Group B Each document is worth 40 points

    (preferably containing a photograph of the applicant)

    * A current licence or permit issued under Australian law, eg. Driver's licence
    * Identification issued by Government authorities eg. one of the following:
    * Public Service employee identification
    * Evidence of your entitlement to financial benefits or other entitlements from the Commonwealth or a State or Territory Government
    * A student identification card issued by an Australian educational institution
    * A statement from your employer or an acceptable referee verifying your identity and certifying that they have known you by your name for at least twelve months. (Preferably with a photograph of you signed by the employer or referee).

    Group C Each document is worth 25 points

    * Official correspondence addressed to you such as a public utility account (eg. gas, water, electricity), council rates, bank statement or similar
    * Bankcard, Visa or other credit card
    * Any other document which in the opinion of the person to whom it is produced, provides similar verification of the applicant's identity.

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  21. Wells Fargo has BOA beat by a mile! by funk49 · · Score: 4, Informative

    Wells Fargo has *THE* worst security of all the large financial institutions.

    Last year, I received a notice that my personal info was on a system of theirs that was compromised. I called the customer support number given and inquired about what happened. Turns out, a laptop at a billing facility (yeah, i know...a laptop) was stolen along with a few others in a physical security breach.

    On that laptop was the personal info (SS numbers, addys, everything) of 300,000 account holders. Yes, that's right...300,000! Worse part is that this same scenario has occurred 3 times in the last 2 years!

    Wells Fargo's CSO and CISO should be flipping friggin' burgers instead of providing security as they are
    setting the standard for how bad you really can be.

    Hey Wells Fargo asshats, ever heard of getting some kind of policy and compliance audits going?